OneSignal Reviews & Product Details

The free tier is genuinely useful, most competitors lock basic segmentation behind paid plans but OneSignal gives you enough to run real campaigns without paying anything. The dashboard is clean, setup took maybe 20 minutes for our first integration, and the delivery rates have been consistent. API documentation is actually readable which is rare. Review collected by and hosted on G2.com.

Analytics could go deeper, you get open rates and click rates but attribution gets murky if you're running multiple campaigns simultaneously. The free tier email limit feels a bit arbitrary compared to what they give you on push. Customer support response time is slow unless you're on a paid plan. Review collected by and hosted on G2.com.

The platform is incredibly user-friendly and straightforward. From the moment you log in, the interface is clean and intuitive, making it easy to navigate through the different features without any steep learning curve. Setting up a basic campaign takes almost no time at all, and the dashboard does a great job of guiding you through the process so you don't feel lost or overwhelmed. Review collected by and hosted on G2.com.

Because the interface focuses so much on being simple and streamlined, some of the deeper, more advanced settings can feel a bit tucked away. While the simplicity is a huge plus for daily tasks, it sometimes feels like you have to trade off a bit of granular control to keep that clean look. It’s a minor trade-off, but something to get used to if you're coming from more complex tools. Review collected by and hosted on G2.com.

The dashboard is intuitive and getting started is straightforward. Segmentation tools work well for targeting specific user groups, and the API documentation is actually readable. Multi-channel support (push, email, SMS) from one platform saves time. Review collected by and hosted on G2.com.

Analytics could be more detailed, would love better cohort analysis and attribution tracking. The pricing scales weirdly at higher volumes. Also, customization for advanced use cases feels limited compared to competitors. Webhook reliability has been spotty in my experience. Review collected by and hosted on G2.com.

Audience segmentation, real-time push delivery, and smooth API integration are the standout strengths for me. Setting up campaigns feels straightforward and approachable, even for non-technical users. Performance has been reliable for regular notifications, and the documentation keeps implementation fairly hassle-free from start to finish. Review collected by and hosted on G2.com.

I’ve noticed occasional delays in real-time analytics updates, and some of the more advanced features take a little time to fully understand and get comfortable with. Review collected by and hosted on G2.com.

Best part is that it words for both android and web apps at the exact same time. coding guides are very clear, which makes it super easy to set up when i start brand new software project. Review collected by and hosted on G2.com.

worst part is that main website has too many menus, making it hard to find simple settings. Also if you run into bug and need help from customer service, it takes them while to reply. Review collected by and hosted on G2.com.

Free plan is amazing how good and user friendly it actually is, but if you are needs are larger, then what free plan has to offer, you can be sure that you are investing your money in right thing. Review collected by and hosted on G2.com.

Hard to find something to dislike, really. Review collected by and hosted on G2.com.

Best things is how easy it is to link it to my coding projects. it sends messages to phones right away without any lag which is very important for fast food deliver updates. Review collected by and hosted on G2.com.

The worst part is that it gets very expensive once your app gets popular and has lots of users. Also the main website has too many buttons when you just want to send a fast, simple text. Review collected by and hosted on G2.com.

I really appreciate the direct line to customer support; it's top-notch. I've had many specific questions when a journey I set up wasn't working, and I've been able to have an ongoing thread with Brit, who takes the time to review exactly what I've done, tells me why it's not working, and guides me on how to repair it. I find the platform to be intuitive, making it easy to navigate and use the features effectively. The initial setup was smooth, and we were able to import real-time customer attributes immediately for use in messaging. Review collected by and hosted on G2.com.

I find the AI assistance lacking because it gives misinformation that sends me down wrong paths; if I ask a specific question on how to do something, and the words I use match an answer to a different question, it gets confused. Review collected by and hosted on G2.com.

What impressed me most is the dashboard. It's clean, intuitive, and gives you everything you need at a glance. Creating segments, scheduling notifications, and tracking delivery rates feels effortless. No unnecessary complexity, no confusing menus buried three levels deep.

The documentation deserves special mention. Every integration scenario I encountered was covered with clear examples. When I needed to implement deep linking and notification handlers, the guides walked me through it step by step.

The real-time analytics help you understand what's working. Open rates, delivery stats, and user engagement data are all presented in a way that actually makes sense.

If you're building a mobile app and need reliable push notifications without the headache, OneSignal delivers exactly what it promises. Simple integration, powerful features, and an interface that respects your time. Review collected by and hosted on G2.com.

Nothing for now. Everything works fine as I can see. Review collected by and hosted on G2.com.

Clean dashboard and easy setup made push notifications quick to launch, Real time analytics, reliable delivery and smooth segmentation help reach users at the right time without technical hassle. Review collected by and hosted on G2.com.

The documentation isn’t always clear for more advanced use cases, but their support team helps clarify things and work through it. Review collected by and hosted on G2.com.