OneHQ Reviews & Product Details

OneHQ also stands out for the client data management and the communication aspects, where all the data is centralized. Everything related to the client is in one place, which helps to quickly find policy information, claims, and previous conversations. Review collected by and hosted on G2.com.

The area of concern is the poor compatibility with other vital insurance software. The transfer of data between OneHQ and other programs is rather impractical and requires considerable effort. This is not efficient, and disrupts my workflow and creates other data silos. Review collected by and hosted on G2.com.

This is convenient as all the information on the contacts, previous communication and purchases made are consolidated. It makes it possible for my team to provide a holistic approach in the communication we make to the customers. Review collected by and hosted on G2.com.

OneHQ has challenges when it comes to interoperability with other business tools that we utilize. For instance, the PM software that we use is not integrated correctly. This generates data silos that require the user to bring information between applications. Review collected by and hosted on G2.com.

OneHQ is a great tool for managing customer relationships. It provides a centralized location for storing customer contact information, tracking interactions, and managing follow-up tasks. This makes it easy to keep track of customer communications and make sure that nothing falls through the cracks. In addition, the ability to segment customers into groups makes it easy to target communications and offers. Overall, OneHQ is an extremely valuable tool for anyone who needs to manage customer relationships effectively. Review collected by and hosted on G2.com.

I have found that OneHQ can be difficult to navigate at times. I also think that the interface is not as user-friendly as it could be. Overall, I would say that OneHQ is a decent product, but there are certain areas where it could be improved. Hopefully, the company will continue to work on making the product more user-friendly and intuitive in the future. Review collected by and hosted on G2.com.

Ease of access and customisation options. Review collected by and hosted on G2.com.

Sometimes it takes times to load the pages but that may be problem with my connection Review collected by and hosted on G2.com.