--- title: OhMD Reviews meta\_title: 'OhMD Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 170 reviews by the users' company size, role or industry to find out how OhMD works for a business like yours. aggregate\_rating: rating\_value: 4.8 review\_count: 170 scale: '5' date\_modified: '2026-08-08' parent\_category: name: Health Care url: https://www.g2.com/categories/health-care --- ### OhMD Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **easy communication** with patients via OhMD, eliminating phone tag and ensuring timely responses. [(23 mentions)](https://www.g2.com/products/ohmd/reviews?filters%5Bsentiment_snippet%5D=1533110&qs=pros-and-cons#reviews) Users value the **easy patient communication** with OhMD, enhancing connections without sharing personal phone numbers. [(20 mentions)](https://www.g2.com/products/ohmd/reviews?filters%5Bsentiment_snippet%5D=1533017&qs=pros-and-cons#reviews) Users love the **user-friendly experience** of OhMD, facilitating quick, bidirectional communication with patients. [(16 mentions)](https://www.g2.com/products/ohmd/reviews?filters%5Bsentiment_snippet%5D=1533162&qs=pros-and-cons#reviews) Users love the **texting feature** of OhMD for seamless communication with patients, enhancing convenience and accessibility. [(16 mentions)](https://www.g2.com/products/ohmd/reviews?filters%5Bsentiment_snippet%5D=1533021&qs=pros-and-cons#reviews) Users value the **efficient patient communication** through OhMD, enhancing convenience and minimizing missed connections. [(11 mentions)](https://www.g2.com/products/ohmd/reviews?filters%5Bsentiment_snippet%5D=1533217&qs=pros-and-cons#reviews) Users experience **messaging issues** with OhMD, including lack of privacy and the need to refresh for new messages. [(8 mentions)](https://www.g2.com/products/ohmd/reviews?filters%5Bsentiment_snippet%5D=1533167&qs=pros-and-cons#reviews) Users highlight the **limited features** of OhMD, expressing a desire for more functionality and improvements. [(6 mentions)](https://www.g2.com/products/ohmd/reviews?filters%5Bsentiment_snippet%5D=1533283&qs=pros-and-cons#reviews) Users find the **limited messaging features** of OhMD hinder their ability to communicate efficiently and manage patient interactions. [(6 mentions)](https://www.g2.com/products/ohmd/reviews?filters%5Bsentiment_snippet%5D=1532876&qs=pros-and-cons#reviews) Users feel there's a lack of **missing features** in OhMD, limiting its full potential and functionality. [(5 mentions)](https://www.g2.com/products/ohmd/reviews?filters%5Bsentiment_snippet%5D=1533351&qs=pros-and-cons#reviews) Users experience occasional **technical issues** with OhMD, including slow performance and temporary login problems. [(4 mentions)](https://www.g2.com/products/ohmd/reviews?filters%5Bsentiment_snippet%5D=1533374&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of OhMD ##### 1. Communication Users appreciate the **easy communication** with patients via OhMD, eliminating phone tag and ensuring timely responses. [ See 23 mentions ](https://www.g2.com/products/ohmd/reviews?filters%5Bsentiment_snippet%5D=1533110&qs=pros-and-cons#reviews) See Related User Reviews ![Lisa S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lisa S.") LS Lisa S. Small-Business (50 or fewer emp.) 5.0/5 "Love OHMD" What do you like about OhMD? Love to not have to be tied up on phone. Everyone is using texting now so it helps ![Anna W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anna W.") AW Anna W. Mid-Market (51-1000 emp.) 5.0/5 "Wonderful OhMD Texting Platform" What do you like about OhMD? I love that OhMD is user friendly and I also love the saved replies. Allows customers to quickly get their needs met. ##### 2. Patient Communication Users value the **easy patient communication** with OhMD, enhancing connections without sharing personal phone numbers. [ See 20 mentions ](https://www.g2.com/products/ohmd/reviews?filters%5Bsentiment_snippet%5D=1533017&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "OhMD easy to integrate" What do you like about OhMD? I work in a practice with around 20 providers. I like using OhMD because I find younger and busier patients are more likely to respond to a text than ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Excellent product that has helped us with our patient outreach and education." What do you like about OhMD? In a world where texting has become a primary form of communication, OhMD has filled the void. We are seeing daily improvements in "effective" patient ##### 3. Ease of Use Users love the **user-friendly experience** of OhMD, facilitating quick, bidirectional communication with patients. [ See 16 mentions ](https://www.g2.com/products/ohmd/reviews?filters%5Bsentiment_snippet%5D=1533162&qs=pros-and-cons#reviews) See Related User Reviews ![Anna W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anna W.") AW Anna W. Mid-Market (51-1000 emp.) 5.0/5 "Wonderful OhMD Texting Platform" What do you like about OhMD? I love that OhMD is user friendly and I also love the saved replies. Allows customers to quickly get their needs met. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "OhMD easy to integrate" What do you like about OhMD? I work in a practice with around 20 providers. I like using OhMD because I find younger and busier patients are more likely to respond to a text than ##### 4. Texting Feature Users love the **texting feature** of OhMD for seamless communication with patients, enhancing convenience and accessibility. [ See 16 mentions ](https://www.g2.com/products/ohmd/reviews?filters%5Bsentiment_snippet%5D=1533021&qs=pros-and-cons#reviews) See Related User Reviews ![Lisa S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lisa S.") LS Lisa S. Small-Business (50 or fewer emp.) 5.0/5 "Love OHMD" What do you like about OhMD? Love to not have to be tied up on phone. Everyone is using texting now so it helps ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "OhMD easy to integrate" What do you like about OhMD? I work in a practice with around 20 providers. I like using OhMD because I find younger and busier patients are more likely to respond to a text than ##### 5. Customer Communication Users value the **efficient patient communication** through OhMD, enhancing convenience and minimizing missed connections. [ See 11 mentions ](https://www.g2.com/products/ohmd/reviews?filters%5Bsentiment_snippet%5D=1533217&qs=pros-and-cons#reviews) See Related User Reviews ![Lisa S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lisa S.") LS Lisa S. Small-Business (50 or fewer emp.) 5.0/5 "Love OHMD" What do you like about OhMD? Love to not have to be tied up on phone. Everyone is using texting now so it helps ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "OhMD easy to integrate" What do you like about OhMD? I work in a practice with around 20 providers. I like using OhMD because I find younger and busier patients are more likely to respond to a text than ### 5 Cons or Disadvantages of OhMD ##### 1. Messaging Issues Users experience **messaging issues** with OhMD, including lack of privacy and the need to refresh for new messages. [ See 8 mentions ](https://www.g2.com/products/ohmd/reviews?filters%5Bsentiment_snippet%5D=1533167&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Makes patient communication so much easier" What do you dislike about OhMD? There are occasional small glitches like a message not showing up right away but nothing that stops us from using it. It would also be great if the mo ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "Extremely helpful and effective!" What do you dislike about OhMD? Nothing really? I don't love switching back from Patients (in order to add new patient) and back to Messages but that's just me wanting to be fast!! ##### 2. Limited Features Users highlight the **limited features** of OhMD, expressing a desire for more functionality and improvements. [ See 6 mentions ](https://www.g2.com/products/ohmd/reviews?filters%5Bsentiment_snippet%5D=1533283&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Makes patient communication so much easier" What do you dislike about OhMD? There are occasional small glitches like a message not showing up right away but nothing that stops us from using it. It would also be great if the mo ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Client care at its finest!" What do you dislike about OhMD? Truthfully the only short coming is that there are some features that we would love to see implemented into the app version that just aren't there... ##### 3. Limited Messaging Features Users find the **limited messaging features** of OhMD hinder their ability to communicate efficiently and manage patient interactions. [ See 6 mentions ](https://www.g2.com/products/ohmd/reviews?filters%5Bsentiment_snippet%5D=1532876&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Makes patient communication so much easier" What do you dislike about OhMD? There are occasional small glitches like a message not showing up right away but nothing that stops us from using it. It would also be great if the mo ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "Extremely helpful and effective!" What do you dislike about OhMD? Nothing really? I don't love switching back from Patients (in order to add new patient) and back to Messages but that's just me wanting to be fast!! ##### 4. Missing Features Users feel there's a lack of **missing features** in OhMD, limiting its full potential and functionality. [ See 5 mentions ](https://www.g2.com/products/ohmd/reviews?filters%5Bsentiment_snippet%5D=1533351&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Makes patient communication so much easier" What do you dislike about OhMD? There are occasional small glitches like a message not showing up right away but nothing that stops us from using it. It would also be great if the mo ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Client care at its finest!" What do you dislike about OhMD? Truthfully the only short coming is that there are some features that we would love to see implemented into the app version that just aren't there... ##### 5. Technical Issues Users experience occasional **technical issues** with OhMD, including slow performance and temporary login problems. [ See 4 mentions ](https://www.g2.com/products/ohmd/reviews?filters%5Bsentiment_snippet%5D=1533374&qs=pros-and-cons#reviews) See Related User Reviews ![Lisa S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lisa S.") LS Lisa S. Small-Business (50 or fewer emp.) 5.0/5 "Love OHMD" What do you dislike about OhMD? Sometimes the system goes down and their are kinks but does not interfere ![Anna W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anna W.") AW Anna W. Mid-Market (51-1000 emp.) 5.0/5 "Wonderful OhMD Texting Platform" What do you dislike about OhMD? Sometimes moves slow and kicks me out forcing me to log in again. Doesn't happen very often. ![Frank M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Frank M.") FM Frank M. Office Manager Small-Business (50 or fewer emp.) 5/2/2022 "Good but needs improvement" 3.5/5 What do you like best about OhMD? Communication with patients and staff to streamline workflow and patient care. Review collected by and hosted on G2.com. What do you dislike about OhMD? Consistently slow and has freuent hiccups in terms of finding patients in the system. Review collected by and hosted on G2.com. What problems is OhMD solving and how is that benefiting you? Communicating with patients and staff, and having a platform for telehealth visits Review collected by and hosted on G2.com. Show More 5/7/2024 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller AE Alex E. Small-Business (50 or fewer emp.) 11/9/2023 "Easy to manage and effective when communicating patient needs to interdisciplinary team members!" 4.5/5 What do you like best about OhMD? I like the easy access to customer service and their timliness and effort to resolve problems effectively so I can continue to go about my business day! Navigation of the app and browser versions both provide smooth transitions from chat to chat. Review collected by and hosted on G2.com. What do you dislike about OhMD? Wish you could delete old/previously used chats to free up space and search bar results. I also wish when adding a new clinician or person to an already established chat the options only showed those in your network as to not be confused and add non-network personel. Review collected by and hosted on G2.com. What problems is OhMD solving and how is that benefiting you? Solving our ability to go about our days as we are in the field away from an office setting to allow for us to communicate regarding patient status and needs in a timely and effective manner. Review collected by and hosted on G2.com. Show More Response from Anna Elston of OhMD [Editedit](https://www.g2.com/survey_responses/ohmd-review-8850755/official_response/edit) Hi Alex! Thank you so much for leaving a review. We are so happy to hear you are enjoying both our mobile app and our web version. We definitely understand the need for a clean inbox, and we do have the option to close out old patient chats. Although OhMD allows you to connect with any other provider existing in our app, we recognize how important it would be to make those connections in your network more clear. I'll certainly pass this along to the product team! Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller MQ Marlon Q. Small-Business (50 or fewer emp.) 2/26/2024 "Cut down by 50% our overhead while increasing patient satisfaction" 5/5 What do you like best about OhMD? Simplicity it took two hours to train our team and to set it up, Technical support, innovation, flexibility and pricing. Also Matt is incredibly responsive. Review collected by and hosted on G2.com. What do you dislike about OhMD? There was a failure with AWS that compromised some our communications. Their team response was prompt and very helpful. Review collected by and hosted on G2.com. What problems is OhMD solving and how is that benefiting you? Dowsizing my call center which now is staffed with fewer people but more specialized. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite HT Haley T. Small-Business (50 or fewer emp.) 2/21/2024 "Love this messaging service!" 5/5 What do you like best about OhMD? OhMD is a game changer. HIPAA secure and so easy for patients and providers to use! Review collected by and hosted on G2.com. What do you dislike about OhMD? I have not complaints. Tech support is also very helpful. Review collected by and hosted on G2.com. What problems is OhMD solving and how is that benefiting you? I'm away from my desk alot providing in office care. OhMD limits the amount of phone tag I have to play with my patients. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite DV Dana V. Research Clinician Small-Business (50 or fewer emp.) 5/22/2024 "Texting has really improved the efficiency and communication between our clients and our clinic!" 5/5 What do you like best about OhMD? Texting is HIPAA protected and so much more efficient than phone calls or email. Review collected by and hosted on G2.com. What do you dislike about OhMD? So far there is nothing about OhMD that I don't like. Review collected by and hosted on G2.com. What problems is OhMD solving and how is that benefiting you? Improved communication. Texting is so much more efficient and also the way people communicate now. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") UH Verified User in Hospital & Health Care Mid-Market (51-1000 emp.) 5/28/2024 "It has been a very helpful tool." 5/5 What do you like best about OhMD? Our patients are easily reached with texting rather phone calls. Review collected by and hosted on G2.com. What do you dislike about OhMD? I haven't had any downsides so far while Review collected by and hosted on G2.com. What problems is OhMD solving and how is that benefiting you? Patients are more responsive with the text program. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite SG Sandra G. Small-Business (50 or fewer emp.) 11/28/2023 "This is an amazing way to communicate" 5/5 What do you like best about OhMD? I love how i can communicate with my patient regardless of what it is that they need. They can submit pictures as well if need to. Review collected by and hosted on G2.com. What do you dislike about OhMD? The only thing is when saving names on phone numbers it always removes the name and have to re- enter them. Review collected by and hosted on G2.com. What problems is OhMD solving and how is that benefiting you? Communicating with the patient when they call the office and we are unable to take the call due to high number of calls. Review collected by and hosted on G2.com. Show More 2/23/2024 Validated ReviewerIncentivizedSource: Seller invite SS Susan S. Mid-Market (51-1000 emp.) 11/13/2023 "OhMD making life easier" 5/5 What do you like best about OhMD? The best part of this program for our practice is that we are able to contact our patients directly when talking with them about mental health. Review collected by and hosted on G2.com. What do you dislike about OhMD? We are in our 1st month of using this software and have had no issues or concerns. They seem very open to any ideas we have as we navigate through. Review collected by and hosted on G2.com. What problems is OhMD solving and how is that benefiting you? This software makes it so much easier to reach our older patients when we have questions about their mental health. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Health, Wellness and Fitness](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Health, Wellness and Fitness") AH Verified User in Health, Wellness and Fitness Mid-Market (51-1000 emp.) 11/9/2023 "I tell everyone I get a chance to" 5/5 What do you like best about OhMD? I love how easy it is to talk to someone at OhMD. We get responses right away and give feedback directly to the developers, not some form lost in a black hole. I appreciate how just in the 6 months we've used it there have been so many additions to the program. We started using OhMD for texting, but the forms and referral features are the icing on the cake! I tell everyone to give them a try. Is it perfect no, but is it easy - absolutely. Implementation was easy. It didn't take myself or the staff much involvement which is not common with any other system we've integrated our EMR with. We use it so much that we have already have moved one staff member from the phones completely and they only conversate w/ our patients via text. Our patients clearly LOVE it too. Review collected by and hosted on G2.com. What do you dislike about OhMD? Probably how the upgrades are not scheduled. I like how every other system has a set date to upgrade. OhMD just says it's coming and so far it's a rough guess on when the go-live date is. Other than that - no major complaints. Review collected by and hosted on G2.com. What problems is OhMD solving and how is that benefiting you? Texting as an alternative to calling so they aren't listening to long hold times during short-staffed times. Patients can communicate when it's convenient for them and not play phone tag. This is great for us and the patients. The fillable forms help so much since our EMR doesn't accommodate customization. The referral feature is great for our outside providers as it gives them so many options to communicate with us by calling, texting, and/or a fillable form. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller JA Jonelle A. Mid-Market (51-1000 emp.) 1/5/2024 "A helpful tool" 3.5/5 What do you like best about OhMD? I like the privacy aspect of not having to share my phone number but still being able to text my clients. Review collected by and hosted on G2.com. What do you dislike about OhMD? I do not like that it is the same number for every member Review collected by and hosted on G2.com. What problems is OhMD solving and how is that benefiting you? OhMD provides an easy and safe way to message clients. Review collected by and hosted on G2.com. 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