NINJIO Security Awareness Reviews & Product Details

I find that NINJIO Security Awareness is extremely easy to manage, as long as you don't want to customize or get too fancy. I really enjoy the regular, monthly episodes because they keep employees curious and looking forward to these short, mildly entertaining clips. I also appreciate the quizzes and the follow-up infographic reminders in the inbox, which work well to reinforce the information. The subject matter is extremely relevant, and the dramatizations are very relatable, which helps users understand the risk scenarios. The follow-up quizzes are excellent in getting viewers to pay attention to the main points. Review collected by and hosted on G2.com.

Customization gets tricky, making an effective SPAM testing campaign way overcomplicated. Also, one has to rely on the auto-management so much that it's hard to know when things occasionally stop working properly. Review collected by and hosted on G2.com.

The show covers the latest security issues and keeps its content up to date. Most episodes are highly relevant, and I find them both entertaining and funny. The acting is impressive, which helps make the series very engaging. In fact, it achieves about 90% engagement within my company. People do not need to be reminded often to do the training. Customer support is excellent. Review collected by and hosted on G2.com.

At times, the episodes focus heavily on the US, which means they don't always relate to my company. Certain topics also aren't relevant for every staff member. Additionally, some of the humor can be difficult for our non-native English speaking employees to understand. I also find the admin center a bit tricky to navigate, especially when trying to re-send trainings. Review collected by and hosted on G2.com.

The Ninjio platform is an easy to use tool, delivered through an engaging format that educates and challenges our employees with timely security topics that are crucial to their cyber security awareness in and out of the work environment. The timeliness of the topics covered in the monthly trainings is extremely important as it enables our employees to quickly relate the training to topics they have recently read about, and through this they gain greater clarity over the issue how it occured. Review collected by and hosted on G2.com.

In all honesty there is nothing I do not like about Ninjio; the platform continues to be content rich, easy to utilize, tailor to our needs, and deploy to our team; the platform has engaged our employees and enabled them to develop better cyber habits. The Phishing testing program is outstanding; we are able to continually test and monitor our users in their knowledge and assess their cyber awareness. Review collected by and hosted on G2.com.

In a world of terrible training, NINJIO is fresh, relevant, and completable in a short time each month. We get excellent feedback from users and results from the training. People cite the training when they report hacks. They are entertaining and are based on real world items. Review collected by and hosted on G2.com.

Over the years, NINJIO still struggles from the platform side. It is incredibly cumbersome and hard to use. I have been through 3 platform releases, and each one gets better and worse at the same time. They desperately need to revamp everything and create a more usable platform. Fortunately, you don't have to be in it that often, so it doesn't overshadow how good it is that much. Also, if I was just rating support, I would give them a 3. Again, you rarely have to use support, so it is less of an issue, but support is rarely timely or helpful. Review collected by and hosted on G2.com.

NINJIO continues to deliver short, engaging episodes that make security training easy for employees to absorb and apply in both their work and personal lives. The use of real cyber incidents keeps the content relevant and helps our team understand how these scenarios unfold in the real world.

A notable improvement this year is the addition of personal portals. This change has made it easier for users to access released episodes on demand and see which trainings they still need to complete. Review collected by and hosted on G2.com.

One aspect I’m less enthusiastic about is the leaderboard feature. While I understand its purpose in driving engagement, I’ve noticed that the rankings don’t shift very often. Our top participant has held the same spot since we introduced the platform in 2023. As a result, it doesn’t feel as dynamic as it could Review collected by and hosted on G2.com.

If the purpose of IT security awareness is to ultimately reduce human error in the processes of protecting sensitive data and fostering a strong security culture by educating users about cyber threats and best practices, then NINJIO accomplishes this. Our IT Security Team has noticed a substantial increase in user-reported potential threats. Their overall vigilance has become objectively higher since its implementation. Review collected by and hosted on G2.com.

The backend management can be somewhat clunky and non-intuitive. Being asked to confirm nearly every action one takes can get tiresome. The tools used to create, monitor, and report on past/current training and phishing campaigns are overly complicated or again, non-intuitive. Having to send up a support request for simple campaign creation or troubleshooting slows down our ability to interact with the system beyond its most foundational levels. However, the Support Team has always been great to work with. Review collected by and hosted on G2.com.

The NINJIO platform is a convenient and cost-effective platform for cybersecurity awareness. The content is both educational and entertaining, which encourages participating and recall. When combined with their phishing simulation platform, it becomes something quite useful for small business who can't afford to create their own content or purchase some of the more advanced cybersecurity awareness platforms. In addition, their customer service and support department is quite responsive and knowledgable. Recently I had a session with one of them to walk us through setting up our phishing simulation, and she was absolutely fantastic (shout out to Nicola Elder from NINJIO) Review collected by and hosted on G2.com.

The admin user interface is not very well designed. Often I have to perform multiple clicks to accomplish what should take 1 click. Also, while they have made improvements to the dashboard for users that show the training they need to perform, it still does not show all trainings completed, along with completion dates. Even though this information is available in the admin interface, I believe it should be easily available on a per-user basis. Review collected by and hosted on G2.com.

Very easy for users to complete training Review collected by and hosted on G2.com.

The administrative interface isn't very intuitive Review collected by and hosted on G2.com.

What works great for our team is that you can watch at the videos at anytime and if our sales team should have to stop a video or timne out of one to helpo with a customer, I can resend the training videos as needed. Review collected by and hosted on G2.com.

There will always be that person to grumble about more training, but to stay compliant with FTC regulations we all need to be more aware of what is going on. Not really a dislike, but it was all I could think of:) Review collected by and hosted on G2.com.

From a user's perspective, the episodes are consistently engaging. Ninjio excels at capturing and maintaining your attention throughout each episode.

As an admin, I find managing users, as well as creating and deploying episodes, to be very straightforward.

On the few occasions when I needed to contact support, the experience was always pleasant and my issues were resolved fairly quickly. Review collected by and hosted on G2.com.

I have not heard anything from our employee's about the usage,

From an Admin point of view, I would like to see:

Ability to set up recurring episodes, currently I have to set each month's episodes up manually.

The only other thing I would like to see, would be automatic scheduled reports. Review collected by and hosted on G2.com.