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G2 recognized Ninety.io
Ninety.io

By Ninety.io

4.7 out of 5 stars

How would you rate your experience with Ninety.io?

Ninety.io Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find Ninety.io to be very easy to install and use, enhancing team coordination and simplicity in tracking EOS. (50 mentions)
Users commend the exceptional customer support of Ninety.io, highlighting its fast and knowledgeable assistance when needed. (26 mentions)
Users find Ninety.io to be exceptionally helpful in maintaining accountability and organization across their personal and business lives. (25 mentions)
Users find Ninety.io to be intuitive and easy to use, enhancing their overall experience with responsive support. (19 mentions)
Users value the organization and accountability provided by Ninety.io, enhancing both business and personal life management. (15 mentions)
Users find the limited functionality of Ninety.io challenging, making navigation and creating workflows less intuitive. (12 mentions)
Users find the missing features in Ninety.io hinder effective usage and complicate navigation and workflow creation. (10 mentions)
Users feel that customer support could be more empathetic in resolving issues, affecting their overall experience with Ninety.io. (10 mentions)
Users face frustrating glitches and bugs with Ninety.io updates, leading to delays and compromised functionality. (8 mentions)
Users find missing information in Ninety.io's features, which hampers effective workflow creation and management. (7 mentions)

5 Pros or Advantages of Ninety.io

1. Ease of Use
Users find Ninety.io to be very easy to install and use, enhancing team coordination and simplicity in tracking EOS.
See 50 mentions

See Related User Reviews

Rod W.
RW

Rod W.

Small-Business (50 or fewer emp.)

5.0/5

"Ninety.io Make Implementing and Scaling EOS Far Easier"

What do you like about Ninety.io?

It is EOS pure and therefore very easy to install and use. The navigation is very clear. If you have a basic understanding of EOS, you already have

Rick B.
RB

Rick B.

Small-Business (50 or fewer emp.)

5.0/5

"Great software for companies running on EOS"

What do you like about Ninety.io?

The software makes tracking your EOS life simple and easy, accessible anywhere, and seamless to share with an implementer.

2. Customer Support
Users commend the exceptional customer support of Ninety.io, highlighting its fast and knowledgeable assistance when needed.
See 26 mentions

See Related User Reviews

DL

Danielle L.

Small-Business (50 or fewer emp.)

5.0/5

"Ninety keeps us organized and focused"

What do you like about Ninety.io?

I have used Ninety.io for a number of years in several companies and it is a lifesaver. It keeps all of our EOS tools organized and supports focus th

Chris S.
CS

Chris S.

Mid-Market (51-1000 emp.)

5.0/5

"Speed to success..."

What do you like about Ninety.io?

As an EOS implementer, I always recommend 90.io to my clients. I find that those who use 90 ramp up in their EOS implementation, much faster than thos

3. Helpful
Users find Ninety.io to be exceptionally helpful in maintaining accountability and organization across their personal and business lives.
See 25 mentions

See Related User Reviews

Kenneth C. D.
KD

Kenneth C. D.

Small-Business (50 or fewer emp.)

5.0/5

"Discipline for Accountability in a Box"

What do you like about Ninety.io?

Execution and accountability don't happen by accident. Ninety.io provides discipline for accountabiity throughout my business, our teams, but also in

Jeff J.
JJ

Jeff J.

Small-Business (50 or fewer emp.)

5.0/5

"A perfect platform for all my coaching clients"

What do you like about Ninety.io?

It does a great job of providing the right platform for my clients to run their business on EOS. It has everything they need (and more) and everything

4. Intuitive
Users find Ninety.io to be intuitive and easy to use, enhancing their overall experience with responsive support.
See 19 mentions

See Related User Reviews

Nate W.
NW

Nate W.

Small-Business (50 or fewer emp.)

4.5/5

"Excellent Software & Experience..."

What do you like about Ninety.io?

Ninety.io is a well-designed and well-tested platform that works extremely well for companies running on EOS.

Jamie M.
JM

Jamie M.

Small-Business (50 or fewer emp.)

5.0/5

"90.io is a simple and intuitive software with great customer service!"

What do you like about Ninety.io?

The software is easy to use and intuitive, the customer service is fast and you get a real person!!!

5. Organization
Users value the organization and accountability provided by Ninety.io, enhancing both business and personal life management.
See 15 mentions

See Related User Reviews

Kenneth C. D.
KD

Kenneth C. D.

Small-Business (50 or fewer emp.)

5.0/5

"Discipline for Accountability in a Box"

What do you like about Ninety.io?

Execution and accountability don't happen by accident. Ninety.io provides discipline for accountabiity throughout my business, our teams, but also in

DL

Danielle L.

Small-Business (50 or fewer emp.)

5.0/5

"Ninety keeps us organized and focused"

What do you like about Ninety.io?

I have used Ninety.io for a number of years in several companies and it is a lifesaver. It keeps all of our EOS tools organized and supports focus th

5 Cons or Disadvantages of Ninety.io

1. Limited Features
Users find the limited functionality of Ninety.io challenging, making navigation and creating workflows less intuitive.
See 12 mentions

See Related User Reviews

Adam  H.
AH

Adam H.

Small-Business (50 or fewer emp.)

4.5/5

"Best for running EOS"

What do you dislike about Ninety.io?

Limited functionality. Milestones are difficult to create and read.

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Excellent tool if you are running on EOS"

What do you dislike about Ninety.io?

At least for me, not a technologically savy user, it takes a little while to become comfortable navigating. Im sure there are still features i have n

2. Missing Features
Users find the missing features in Ninety.io hinder effective usage and complicate navigation and workflow creation.
See 10 mentions

See Related User Reviews

Verified User
C

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Great software and generally reliable for running on EOS"

What do you dislike about Ninety.io?

Ninety.io has introduced unhelpful "features" that miss the point and contradict the proven tools of EOS. Also, the language is sometimes confusing an

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Game Changer"

What do you dislike about Ninety.io?

The Process documentation feature in Ninety.io lacks essential functionality, making it difficult to create and manage detailed workflows effectively.

3. Reporting Issues
Users feel that customer support could be more empathetic in resolving issues, affecting their overall experience with Ninety.io.
See 10 mentions

See Related User Reviews

Nate W.
NW

Nate W.

Small-Business (50 or fewer emp.)

4.5/5

"Excellent Software & Experience..."

What do you dislike about Ninety.io?

The Accountability Chart print-outs still need work. It's very hard to get them print in a way that is useful without killing a forest of trees.

Matt B.
MB

Matt B.

Small-Business (50 or fewer emp.)

5.0/5

"FANTASTIC product with truly great service"

What do you dislike about Ninety.io?

I think Ninety takes a bit too much liberty in recommending features that are cool--but could be distracting from a simple use of the tool. I do appr

4. Glitches
Users face frustrating glitches and bugs with Ninety.io updates, leading to delays and compromised functionality.
See 8 mentions

See Related User Reviews

Verified User
C

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Good product, flawed upgrades that cause bugs"

What do you dislike about Ninety.io?

often upgrades/updates cause bugs and it "breaks" more than it should, frustrating as a champion of the software when it doesn't work properly

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"The best software for companies running on EOS."

What do you dislike about Ninety.io?

It can get expensive once you onboard the entire team to the platform. It can sometimes glitch and be slow to update.

5. Missing Information
Users find missing information in Ninety.io's features, which hampers effective workflow creation and management.
See 7 mentions

See Related User Reviews

Verified User
C

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Great software and generally reliable for running on EOS"

What do you dislike about Ninety.io?

Ninety.io has introduced unhelpful "features" that miss the point and contradict the proven tools of EOS. Also, the language is sometimes confusing an

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Game Changer"

What do you dislike about Ninety.io?

The Process documentation feature in Ninety.io lacks essential functionality, making it difficult to create and manage detailed workflows effectively.

Ninety.io Reviews (93)

Reviews

Ninety.io Reviews (93)

4.7
93 reviews
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Madelyn M.
MM
Sales Operations and Marketing Specialist
Small-Business (50 or fewer emp.)
"Centralizes Goals and Metrics with User-Friendly Interface"
What do you like best about Ninety.io?

I absolutely love how user-friendly Ninety.io is. The interface is clean, easy to read, and follow, making it very intuitive. Additionally, it impressively integrates with cross-departmental functions, allowing us to seamlessly use all of the metrics and KPIs from every department to track company-wide goals. This integrative capability means there is never any ambiguity about our current status and what we are striving towards. The easy setup was another highlight, making the initial transition to using Ninety.io a smooth experience. Review collected by and hosted on G2.com.

What do you dislike about Ninety.io?

I haven't had any significant problems with Ninety.io, but to enhance its capabilities, I believe there could be improvements in integration with platforms like HubSpot and Outlook if these aren't already available. Review collected by and hosted on G2.com.

Response from Team Ninety of Ninety.io

Hi Madelyn,

Thank you for the thoughtful review! We're so glad Ninety is helping your team stay aligned and focused. Your note about cross-departmental metrics and ease of setup made our day. We also appreciate your suggestion on integrations; it’s on our radar. Thanks for being part of the Ninety community!

Akshay S.
AS
Chief Technology Officer
Small-Business (50 or fewer emp.)
"Effortless Workflow Automation with Ninety.io"
What do you like best about Ninety.io?

I love how Ninety.io automates our workflow, drastically saving time and boosting our efficiency. The user-friendly interface makes it easy to work on, ensuring a smooth experience. I enjoy the cloud-based accessibility, which facilitates seamless work and access to real-time data, as well as ease of collaboration among team members. Transitioning to Ninety.io was smooth, and I found it to be more user-friendly and easily accessible remotely compared to previous tools. Once I familiarized myself with the instructions, my experience became very comfortable, and overall, it significantly enhances our productivity. Review collected by and hosted on G2.com.

What do you dislike about Ninety.io?

The meeting notes feature does not work as smoothly as other features, and the fee structure needs to be reconsidered. Review collected by and hosted on G2.com.

Response from Team Ninety of Ninety.io

Akshay, thank you for taking the time to share such a thoughtful review. We’re glad to hear Ninety is helping you automate workflows, save time, and collaborate more smoothly, that’s exactly the kind of efficiency we work hard to deliver.

Your note about the Meetings tool is equally important. Feedback like this helps us prioritize improvements, and our product team continues to refine both performance and usability to make sure every part of Ninety works as well as the core tools you enjoy.

We’re grateful to have you as part of the Ninety community and appreciate your trust in us. If you ever have suggestions or want to share more detail, our team is always here to listen and help.

-The Ninety Team

Sunil Kumar S.
SS
Principal Architect
Enterprise (> 1000 emp.)
"Strong Tool for Team Alignment"
What do you like best about Ninety.io?

I love how Ninety.io centralizes all EOS tools—Rocks, Scorecards, Issues, Meetings—into one intuitive workspace. It reduces complexity, keeps everyone aligned, and makes weekly Level 10 meetings far more productive. The UI is clean, and the accountability and transparency it creates is incredibly valuable. Review collected by and hosted on G2.com.

What do you dislike about Ninety.io?

While Ninety.io is powerful, certain areas feel rigid—for example, limited customization for dashboards, scorecards, and meeting templates. Review collected by and hosted on G2.com.

Response from Team Ninety of Ninety.io

Sunil, thank you for taking the time to share such a thoughtful review of Ninety. We sincerely appreciate your insight into how the platform supports better accountability and transparency across teams.

Hearing how Ninety has helped your team track goals, keep To-Dos on point, and collaborate more effectively is exactly why we built this platform. Your feedback helps us continue to build tools that simplify the hard work of building great companies.

If there’s ever more we can do to support your journey or improve your experience, we’d love to hear from you at helpful@ninety.io

Here’s to building better, together.

- The Ninety Team

Charlotte M.
CM
Marketing coordinator
Mid-Market (51-1000 emp.)
"Efficient Meetings with Room for Improvement"
What do you like best about Ninety.io?

The meeting tools, especially the Level 10 format, it remove the chaos from team check-ins. Having issues, to-dos, and data built directly into the agenda makes meetings faster, more productive, and far more actionable. Review collected by and hosted on G2.com.

What do you dislike about Ninety.io?

Certain tasks require manual updates across different sections, which can feel repetitive. Automations are improving, but more cross-linking would streamline daily use. Review collected by and hosted on G2.com.

Response from Team Ninety of Ninety.io

Charlotte, thank you for taking the time to share this review. It’s good to hear that the Level 10 Meeting™ format and the way issues, to-dos, and data flow into the agenda are helping your team run more efficient, more productive meetings.

We appreciate you pointing out both what’s working and what’s getting in the way. We are actively working to make sure workflows feel more connected than they are today, and feedback like yours helps us make sure we’re solving the right problems in the right order. If you’re open to it, we’d welcome any additional so we can continue tightening the experience. Feel free to email us at helpful@ninety.io.

Thank you again for being part of the Ninety community.

Diego J.
DJ
FP&A
Mid-Market (51-1000 emp.)
"Clear Interface with Goal Structuring, Needs Better Reminders"
What do you like best about Ninety.io?

I love the design and the interface of Ninety.io, especially how it effectively structures my goals and objectives. The clarity in transitioning from individual tasks to specific goals offers a seamless experience that enhances my ability to plan and manage my responsibilities. It brings order to my tasks by helping me with dates and deliverables, which is essential for productivity. The platform's intuitive structure makes it incredibly easy to navigate and ensures that I can focus on achieving my objectives efficiently. Review collected by and hosted on G2.com.

What do you dislike about Ninety.io?

I find the reminders and notifications lacking or in need of improvement. Review collected by and hosted on G2.com.

Response from Team Ninety of Ninety.io

Hi Diego,

Thank you so much for taking the time to share your experience and for the kind words about how you love Ninety’s interface and how the tools help with your ability to plan,manage your responsibilities, and improve productivity. We deeply believe clarity and structure are foundational to doing great work, so it’s awesome to hear that the platform is helping you do that.

We also really appreciate your note about reminders and notifications, and you're in luck, notification improvements are being released this quarter (Q4 2025).

Thanks for being part of the Ninety community and for helping us get better and better.

Verified User in Legal Services
UL
Mid-Market (51-1000 emp.)
"Essential Platform for EOS Consistency and Tracking"
What do you like best about Ninety.io?

Our business operates on an EOS model and Ninety.io is one of the best platforms to use to make sure we are staying consistent with that model. I love the ability to track our ROCKs and Milestones, IDS, and Scorecards. Everyone in the firm uses this platform on a weekly basis for going on 3 years now. It is easy to teach to new staff. Review collected by and hosted on G2.com.

What do you dislike about Ninety.io?

I wish there was more customization allowed. Review collected by and hosted on G2.com.

Response from Team Ninety of Ninety.io

Thanks so much for the thoughtful feedback. 🙏

We built Ninety to help teams like yours stay consistent, aligned, and accountable, especially when using a system like EOS®. Hearing that your entire firm has been using it weekly for 3+ years is amazing.

We also hear you on customization, it's a focus area for ongoing improvement, and we appreciate you highlighting it.

Thanks again for being part of the Ninety community. Keep building something great.

David P.
DP
Principal Consultant
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"A very practical and effective Business Management system for Small to Medium Enterprises."
What do you like best about Ninety.io?

Integration with the Level 10 meeting that effectively connects operational and strategic initiatives, keeping the leadership team focused on this in a disciplined way. Review collected by and hosted on G2.com.

What do you dislike about Ninety.io?

Sometimes, being online can be slow to update while in use in a meeting Review collected by and hosted on G2.com.

Response from Team Ninety of Ninety.io

Thank you for your review, David. We are delighted to hear that Ninety is helping keep your team focused. We also appreciate the feedback on update times and have shared this with our engineers.

Laura M.
LM
Human Resources and Wellness Analyst
Real Estate
Small-Business (50 or fewer emp.)
"Effortless HR Organization and Seamless Meeting Management"
What do you like best about Ninety.io?

I really love the way to organize all information related with HR and the company, and the tool to organize the meetings through an agenda Review collected by and hosted on G2.com.

What do you dislike about Ninety.io?

The difficulty to understand how to use the agenda Review collected by and hosted on G2.com.

Response from Team Ninety of Ninety.io

Hi Laura,

We're delighted to hear that Ninety is helping you and your team be more strategic with your meetings.

If you're still having trouble with the agenda, please reach out to our friendly support team at helpful@ninety.io and we'd be happy to help!

Merin C.
MC
Board of Governors
Small-Business (50 or fewer emp.)
"90.io is a must for every business owner"
What do you like best about Ninety.io?

Ninety.io is a simple-to-use tool that keeps your team focused, accountable, and gaining momentum monthly. It is a must for every coaching client I work with as it saves countless time, enhances communication, and ensures everyone knows how the business is doing and what the top priorities are. With many systems, implementation is daunting; but not with 90.io. It is so intuitive and the customer support and resources are outstanding. In my personal business, I use it every day. It's the first thing I open when I log in each morning. Review collected by and hosted on G2.com.

What do you dislike about Ninety.io?

The data feature is great but could be more robust. Would be great if integrations would allow automatic data entry from other systems like QuickBooks or even Excel. Review collected by and hosted on G2.com.

Response from Dana Hernandez of Ninety.io

Thank you for your review! We’re thrilled you’re enjoying Ninety, and your feedback means a lot to us. We are working right now to make those features and more happen, and we are glad to see we are heading in the right direction with the necessary product updates you mentioned.

See how Ninety.io improved
Verified User in Retail
UR
Small-Business (50 or fewer emp.)
"Software Loses Data Measurables - Not Recommended"
What do you like best about Ninety.io?

It worked fine until they decided to upate the software. Thereafter, we lost data. Years of data that will be time consuming and expensive to recover. Their 'Client Success Managers' do not seem to care. Review collected by and hosted on G2.com.

What do you dislike about Ninety.io?

We count on them to keep our data - we record many key measurables in the EOS system with them. Their new updates have lost the data - most of it. My 90 and Data (Beta) are not functioning - and we have been in discussions about this for too long. They honestyly do not seem to take data seriously - the loss of data is a important issue for us.

I just wish they would take the process more seriously. There is a serious lack of support on this software. Review collected by and hosted on G2.com.

Response from Dana Hernandez of Ninety.io

Thanks for letting us know about that experience, and we would really like to connect and make this right. Rolling out the changes to data over the last few weeks we know there have been UI changes . Please reach out to christine@ninety.io so we can work towards a remedy here and appreciate the candor.

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