New Relic Reviews & Product Details

I really like the synthetic monitoring functionality within New Relic. It mimics human interactions as if a person is logging in, and we can deploy scripts that work on time windows, either from private or public locations. I also love how easy it is to set up with straightforward New Relic documentation that's in easy-to-read and understand language. This helps a lot with installing agents for our applications and integrating with Azure workloads, making it really seamless to get data from Azure into New Relic. Moreover, New Relic is a unified observability solution that shows me every small detail about my application, from memory usage to throughput and response times, giving all the insights and metrics I need. Review collected by and hosted on G2.com.

Not really anything that I dislike about NR, it really does it's job very impressively. Review collected by and hosted on G2.com.

What I appreciate most about New Relic is its thorough real-time monitoring, which links application performance directly to the end-user experience. This is enhanced by detailed transaction data and robust, customizable dashboards. The platform’s user-friendly setup and extensive integrations with DevOps and cloud tools make troubleshooting and root-cause analysis faster, allowing teams to optimize performance efficiently across various environments. This end-to-end visibility, from the frontend to the infrastructure, supports proactive decision-making and helps minimize downtime. Review collected by and hosted on G2.com.

A common concern with New Relic is its complex pricing model, which can lead to unexpectedly high costs as data volumes and the number of user seats grow. This complexity often makes budgeting a challenge for some teams. Additionally, the platform presents a steep learning curve and features a user interface that can feel overwhelming, particularly for newcomers or those without a technical background. The software can also be resource-intensive, with its agents sometimes consuming considerable CPU and memory, which may drive up infrastructure costs and complicate deployments in larger environments. Users have further pointed out certain limitations, such as restrictions on concurrent active sessions from different locations and, at times, slow or limited customer support—especially for smaller accounts. Taken together, these issues can create challenges in terms of usability, cost management, and operational overhead, even though New Relic offers robust capabilities. Review collected by and hosted on G2.com.

One thing I like about New Relic is its move toward a more open and flexible observability platform. The unified telemetry data approach makes it easy to work with metrics, logs, and traces in one place.

I also like the smarter automation features - it helps detect issues and root causes faster without heavy manual analysis. Overall, it feels more developer-friendly and efficient. Review collected by and hosted on G2.com.

One thing that made me like New Relic less is that the platform can still feel quite complex, especially for new users. With so many features and configurations, it’s not always easy to get up and running quickly. Review collected by and hosted on G2.com.

What I appreciate most about New Relic is its unified observability platform. Bringing together application performance metrics, logs, alerts, and dashboards in a single location makes it much easier to quickly spot issues and gain a comprehensive understanding of system behavior. The real-time insights, along with customizable dashboards, greatly enhance both debugging and the overall efficiency of monitoring. Review collected by and hosted on G2.com.

The primary downside is the complexity that comes with the initial setup and configuration. Because the platform offers such a wide range of features and options, it can require considerable time to fully understand and tailor it to your specific environment. Furthermore, some of the more advanced capabilities may seem daunting to newcomers, especially if they do not have adequate guidance. Review collected by and hosted on G2.com.

K2 Security Platform has evolved beyond traditional WAF and vulnerability scanning by providing runtime application protection, container and Kubernetes security, virtual patching, and deterministic attack detection. Its focus on control-flow integrity helps identify zero-day attacks with fewer false positives. Strong for AppSec and cloud workloads, though independent validation remains advisable. Review collected by and hosted on G2.com.

for now everything seems good, interface seems to have changed already improving user experience. Review collected by and hosted on G2.com.

New Relic delivers real-time and in-depth monitoring across our entire technology stack, making it easy to visualize application and infrastructure health through highly customizable dashboards. The anomaly detection and automated alerts help proactively resolve issues before they impact end users, and integrations with other tools are quick to set up. Overall, New Relic enables fast, data-driven decisions and reduces manual troubleshooting by providing actionable insights. Review collected by and hosted on G2.com.

The platform has a learning curve, especially when using advanced features like distributed tracing and custom dashboards, which can require additional training for new users. The pricing model is sometimes confusing, with separate charges for different modules and data limits, so it’s important to monitor usage and understand the billing details. Documentation updates can lag behind new feature releases, leading to occasional onboarding challenges. Review collected by and hosted on G2.com.

We changed the backend stack and it was pretty easy to migrate our newrelic integration Review collected by and hosted on G2.com.

Nothing new since last time. I still feel like I underutilize the features. Review collected by and hosted on G2.com.

It provides user friendly and real time threat detection, which is very helpful and protect infra from attacks/threat and vulnerabilities Review collected by and hosted on G2.com.

Setup and implementation need to be setup for easeness Review collected by and hosted on G2.com.

1. End-to-end visibility across the entire application stack: It lets you monitor backend, frontend, infra, logs, and APM in one place.

2. Real-time performance insights: Immediate data updates help quickly detect spikes, latency, and errors.

3. Powerful dashboards and customizable visualizations: Easy to build visual boards that give business + technical clarity. Review collected by and hosted on G2.com.

The biggest challenges with New Relic are the steep learning curve and the interface, which can feel overwhelming initially. The pricing structure can also become expensive as data ingestion grows, and setting up alerts sometimes feels more complicated than it should be. Review collected by and hosted on G2.com.

I like New Relic's ability to bring everything into one unified observability platform with real-time dashboards, distributed tracing, and seamless integration. It helps our DevOps team detect anomalies early and reduce downtime. The customizable and intuitive dashboards make it easier to stay ahead of issues. We also benefit from the improved visibility across our application and infrastructure, stronger distributed tracing, and deep insights that enhance collaboration between teams. Integration with tools like Slack and AWS makes monitoring seamless and quickly becomes a part of our daily workflow. I appreciate the straightforward initial setup, supported by clear documentation that allows for smooth integration. Review collected by and hosted on G2.com.

New Relic is great overall, but the pricing can get expensive as usage grows, and the interface can feel overwhelming at first with its many features. Some advanced tools like NRQL queries have a steep learning curve, and occasional delays in data updates mean monitoring isn't always perfectly real-time. Review collected by and hosted on G2.com.