Netchex Reviews & Product Details

Handling Payroll and HR shouldn’t get in the way of running your business. Netchex is intuitive, mobile-friendly software designed for hourly and salaried teams—wherever and however they work. Our all-in-one platform helps you hire, onboard, pay, manage, and retain your team with less hassle and more confidence—keeping your business moving, your team connected, and your day on track. And we’re more than software. With a U.S.-based team that’s there from Day 1, you get real support from real people who are ready when you need them—whether that’s a quick call, a live chat, or help on your terms.

Product Website

Seller

Netchex

Discussions

Netchex Community

Product Description

Netchex offers businesses a comprehensive, web-based suite of payroll, human resource and benefit administrative services backed by dedicated support specialists.

Overview by

Katie Kennedy (Marketing Director at Netchex)

Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

View More Pricing Information

Netchex Integrations

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Verified by Netchex

Netchex Media

Netchex helps businesses run payroll and HR with less hassle and more confidence—offering all the tools you need in one simple platform. Our end-to-end solution is built to support both hourly and salaried teams and is backed by a U.S.-based team that actually shows up when you need them.

Netchex Demo - One Seamless Platform - Netchex

- Service That Sticks with You: From onboarding and implementation to everyday support, you’re backed by your in-house U.S.-based team – real people who know your business and care about your success. - Built for How Teams Actually Work: Whether your workforce is salaried, hourly, remote, or ...

Official Downloads

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Romel S.

Accounting Manager

Mid-Market (51-1000 emp.)

1/29/2025

"Streamlined payroll and HR management with easy-to-use features."

5/5

What do you like best about Netchex?

Netchex simplifies payroll processing and employee management, saving time through its automation features and user-friendly interface. Review collected by and hosted on G2.com.

What do you dislike about Netchex?

One area for improvement is the occasional lag during peak usage times, which can disrupt workflow. Review collected by and hosted on G2.com.

Verified User in Restaurants

Small-Business (50 or fewer emp.)

6/23/2018

"User friendly Payroll"

5/5

What do you like best about Netchex?

Netchex was very easy for me to learn and I was very new to payroll. Whenever I had questions or needed assistance someone always was there to help and the online training was also helpful. Review collected by and hosted on G2.com.

What do you dislike about Netchex?

The Scheduler module has needed some upgrade for quite some time. The mobile app also could be more helpful. If I need to call an employee I can look up phone number quickly but have to close app to call. It would be nice to click on number and call directly from mobile app Review collected by and hosted on G2.com.

Verified User in Medical Practice

Mid-Market (51-1000 emp.)

5/29/2025

"Love Netchex!"

5/5

What do you like best about Netchex?

Easy, customer service, updated features Review collected by and hosted on G2.com.

What do you dislike about Netchex?

Slow sometimes but usually fixed quickly Review collected by and hosted on G2.com.

Verified User in Information Technology and Services

Small-Business (50 or fewer emp.)

3/7/2025

"Great platform, personnel and customer support lacking"

3.5/5

What do you like best about Netchex?

Your implementation team seems to be the most/expedient responders than anyone else on your team. Review collected by and hosted on G2.com.

What do you dislike about Netchex?

Customer service experience from sales and support needs to improve and more nimble. If I can call/email customer service and it takes longer than 24 hours, that is an issue. Review collected by and hosted on G2.com.

Verified User in Hospitality

Small-Business (50 or fewer emp.)

4/1/2025

"Great software"

5/5

What do you like best about Netchex?

It is very user friendly. My whole staff loves it. Review collected by and hosted on G2.com.

What do you dislike about Netchex?

There is nothing to dislike about this software. Review collected by and hosted on G2.com.

Vickie C.

Director Of Operations

Small-Business (50 or fewer emp.)

12/18/2024

"Best in Customer Service and Products!"

5/5

What do you like best about Netchex?

I like that I can phone in and actually speak directly to a person. Onboarding was simple and the site is very user friendly. Review collected by and hosted on G2.com.

What do you dislike about Netchex?

I like everything about Netchex, the ease of useand customer support. Review collected by and hosted on G2.com.

Beauti Y.

HR /Payroll Manager

Mid-Market (51-1000 emp.)

1/28/2025

"Discover Netchex"

1/5

What do you like best about Netchex?

The customer support was decent, the report feature and the customoization of it was good. Review collected by and hosted on G2.com.

What do you dislike about Netchex?

The lack of customozation in alot of areas, not being able to transfer employees between companies and all employee data stays in in 1 employee file. The intergration challeneges need to be adjusted for a smoother experience. Review collected by and hosted on G2.com.

Heather W.

Controller

Small-Business (50 or fewer emp.)

12/20/2024

"Netchex meets the needs of my business."

5/5

What do you like best about Netchex?

I love the chat feature, I am able to get answers and assitance quickly. Review collected by and hosted on G2.com.

What do you dislike about Netchex?

I wish employees had direct phone numbers. It would make it easier to contact. Review collected by and hosted on G2.com.

Carrie F.

Human Resource Director

Mid-Market (51-1000 emp.)

5/17/2021

"Human Resource Director"

5/5

What do you like best about Netchex?

Customer Service is Top Notch! Very user friendly and so easy to access help anytime needed. Review collected by and hosted on G2.com.

What do you dislike about Netchex?

I can honestly say there is nothing that I don't particularly appreciate, except I wish we would have started with them sooner. Review collected by and hosted on G2.com.