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nChannel Reviews & Product Details

nChannel empowers retailers, wholesalers, and technologists with integration tools to sync data among eCommerce, Enterprise Resource Planning (ERP), POS and 3PL systems to automate processes from inventory synchronization to order fulfillment and supply chain management. Merchants can integrate their ndpoint systems to eliminate manual data entry for order processing, inventory updates, product catalog syndication, financial reporting, and more. Automation increases operational efficiency by reducing data processing time and eliminating costly data errors. Our cloud-based multitenant platform sits between your numerous endpoint systems. Our connectors integrate via open APIs or SFTP (flat-file) to automate processes based on business logic. We offer pre-built and configurable connectors to popular systems such as Shopify, BigCommerce, Magento, NetSuite, Microsoft Dynamics GP, NAV, 365, Sage 100, LightSpeed, and more! nChannel automatically installs updates and patches for our platform and connectors to ensure your integration is always running smoothly. Our Managed Support team proactively monitors each account to validate data delivery between systems and perform data retries when necessary. Today, nChannel hosts hundreds of connections and processes millions of B2C and B2B transactions for merchants of all sizes. For additional information about nChannel, please visit our website at www.nchannel.com. To view our complete list of connections, please visit www.nchannel.com/connectors.

Seller

nChannel

Languages Supported

English

Product Description

nChannel is a cloud-based multichannel integration solution for retailers & distributors that integrates your eCommerce stores, marketplace accounts, ERP, and POS systems.

Overview by

Jillian Knox (Marketing Analyst at nChannel Incorporated)

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nChannel Media

nChannel Demo - nChannel Integration Workbench

nChannel offers self-guided integration tools and templates for end users and their partners. We offer 'codeless' connectors for REST, SOAP, and SFTP protocols to integrate both modern APIs and on-premise systems.

nChannel Demo - nChannel's Integration Platform

nChannel's platform and pre-built connectors are highly configurable for merchants with high-volume transactions and demanding omnichannel operations.

nChannel Demo - nChannel's Pre-built Connectors

nChannel provides a library of pre-built and configurable connectors to popular systems such as Shopify, Salesforce Commerce Cloud, Magento, BigCommerce, NetSuite, Microsoft Dynamics GP, NAV, 365, Sage, LightSpeed, and more! View full list at nchannel.com/connectors. Don't see something y...

nChannel Reviews (3)

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DA

Dan A.

Vice President

Retail

Small-Business (50 or fewer emp.)

7/13/2015

"nChannel is a huge time saver on the data entry level for our Company."

4/5

What do you like best about nChannel?

The ease of transferring information between RMS and our websites. Review collected by and hosted on G2.com.

What do you dislike about nChannel?

nChannel is not backwards compatible. As a cloud based system it can retrieve information from RMS Headquarters, and push to multiple channels but it cannot take information from nChannel and place it into RMS. In a perfect world it would be nice if nChannel could take over as the primary system for all information that would update multiple systems. Review collected by and hosted on G2.com.

Recommendations to others considering nChannel:

If your a business that it looking to take the repetition out of data entry because you sell across multiple platforms, then the system will save you time, and money. Review collected by and hosted on G2.com.

What problems is nChannel solving and how is that benefiting you?

The main issues, and solution to the problem is efficiency. It took very long and a lot of of repetitive hours to put information into RMS, and 5 websites, this ties everything all in together and saves our company a lot of time. Review collected by and hosted on G2.com.

AM

Verified User in Marketing and Advertising

Small-Business (50 or fewer emp.)

8/18/2015

"Awesome product for mutli-channel / omni-channel businesses!"

5/5

What do you like best about nChannel?

nChannel has helped us to deploy several Multi-Channel / Omni-Channel instances for clients. We build the Magento E-commerce website, and they connect the clients Point of Sale, ERP, and/or online marketplace accounts. In working with nChannel, we've helped clients streamline data between systems like Microsoft Dynamics, Sage, Quickbooks, eBay, and Amazon. Their existing connectors, paired with their ability to customize gives them a lot of resources to meet the needs of their clients. Additionally, their Product Management Tool can make managing large data sets much much easier. Review collected by and hosted on G2.com.

What do you dislike about nChannel?

Multi-Channel builds are complex by nature. We have seen some clients get frustrated during the process, especially when the clients request scope changes, or the client's don't have the resources available to get through deployment and testing in a timely fashion. This can happen on the E-commerce build side too, so we understand it, but it can hold us up on the website launch side of things.

While we've seen nChannel continue to evolve as a company, we have seen some change over through the years, and it has impacted us, but you can't bake a cake without breaking a few eggs. As a tech company, while we hate to see this happening, we understand that it's part of the evolution process. Review collected by and hosted on G2.com.

What problems is nChannel solving and how is that benefiting you?

nChannel helps our client's to solve a wide range of issues. For instance:

- Cutting down on manual data entry, including labor needs, and errors

- Allowing for order fulfillment from one system, instead of multiple system

- Making deployment on additional storefronts, like Amazon and eBay possible for clients with large product catalogs

- Ensuring that inventory is synchronized often, so that out-of-stock items aren't accidentally sold, and in-stock items are made available on all sales channels

- Large product catalogs can be much more easily maintained and managed Review collected by and hosted on G2.com.

AC

Verified User in Consumer Electronics

Small-Business (50 or fewer emp.)

7/2/2015

"The worst company you could choose for linking ebay, amazon, magento - Netsuite"

0/5

What do you like best about nChannel?

nothing - their customer service is horrible and they lie to you about deadlines Review collected by and hosted on G2.com.

What do you dislike about nChannel?

They told us 6/8 weeks - 16 weeks later we had nothing from them after weeks and weeks of promises so we had to go to another company; they also stole our deposit eventhough they couldn't deliver a product. For all I know this company is a complete scam! Review collected by and hosted on G2.com.