myCOI Reviews & Product Details

Nothing, really. I’m glad I don’t have to use it for the majority of my clients, and I’m hoping the current clients will see where the mistake is and move on quickly. Review collected by and hosted on G2.com.

Everything about this has been a nuisance for me: it’s inaccurate, expensive, and overall very poor. It feels unprofessional and unfinished, and the AI simply does its job badly despite the high cost. Review collected by and hosted on G2.com.

myCOI provides incredible customer support and the most rounded offering for insurance collection and review in the marketplace. Their concierge offering provides a true outsourcing experience that takes the majority of the burden off my staff to collect, review, and follow up on subcontractor insurance. Review collected by and hosted on G2.com.

No major complaints at all. To provide quality insurance review, people have to be involved and the complexity of insurance makes it impossible not to fallible. myCOI's support team isn't perfect, but neither are we. When mistakes are made we partner to make sure that reviews are updated and the certificate review personnel at myCOI have a better understanding of what our requirements are intended to mean and how to apply them. Review collected by and hosted on G2.com.

Friendly and speedy service

constant communication

ability to highly customize insurance requirements

flexibility to waive coverages

oversight to adjust/correct requirements on the fly Review collected by and hosted on G2.com.

the system is a bit bogged down with shortcuts and too many ways to do one thing.

the standard set of insurance requirements you can use is outdated and could be optimized. Review collected by and hosted on G2.com.

MyCOI directly contacts the subcontractors and vendors with insurance compliance issues directly freeing up my time. MyCOI contacts the vendors when their COI is about to expire. Review collected by and hosted on G2.com.

Looking for the COI you need can be challenging as MyCOI does not have a standard naming protocol for the insurance information stored in their system. The use the names of the documents that the vendors themselves assign to their uploads and it becomes very confusing to find what you need. Review collected by and hosted on G2.com.

Very user friendly on the insured side and the broker side. Review collected by and hosted on G2.com.

The onboarding process is lengthy but is ultimately worth it. Review collected by and hosted on G2.com.

I like they do all the tracking. They send notifications to vendors and/or insurance agents. Review collected by and hosted on G2.com.

Sometimes it takes longer for a COI to be reviewed. If I need an expedited review, I will email my direct contact, and it will be taken care of that day. Review collected by and hosted on G2.com.

The most helpful thing about myCOI is being able to see the compliance status of my vendors easily. I use this weekly to check any NON-COMPLIANT vendors so that I can notify them of their status. I haven spoken with other companies and their products are much more expensive. Review collected by and hosted on G2.com.

The least helpful thing is probably being logged out if you are not active over a short period. Since this is a security feature for myself and my company, it is a small problem. Review collected by and hosted on G2.com.

myCOI has saved the administrative staff so much time by automating so much of the insurance collection and verification process. The reports that can be run are great, the myCOI staff are responsive, and the platform is easy to navigate and use. Review collected by and hosted on G2.com.

It would be great if we could save the settings of the reports we run every week. Review collected by and hosted on G2.com.

myCOI handles all communication directly with the brokers! And I can navigate the platform with ease to access all information needed. Review collected by and hosted on G2.com.

I wouldn't say I like downloading one pdf at a time and when you update the vendor contact information, an email isn't sent to the new contact. Review collected by and hosted on G2.com.

It is great having a portal that helps us keep track of our Certificates of Insurance in one central place that is easily accessible by the personnel needing it. Review collected by and hosted on G2.com.

I cannot come up with anything about this program that I don't like. I really like their new updated version. Review collected by and hosted on G2.com.