# myCOI Reviews **Vendor:** myCOI **Category:** [Construction Risk Assessment Software](https://www.g2.com/categories/construction-risk-assessment-software) **Average Rating:** 4.7/5.0 **Total Reviews:** 37 ## About myCOI Founded in 2009, myCOI is a complete Certificate of Insurance (COI) software and service solution. Powered by next-generation technology, including artificial intelligence, myCOI is an easy-to-use cloud-based platform developed to protect organizations against costly claims and ensure end-to-end compliance. Packed with automated technology, backed by insurance experts, myCOI provides a single solution to streamline COI management, track compliance, and provide risk reporting for vendors, suppliers, tenants, subcontractors, franchisees, and carriers. That's COIs, simplified. ## myCOI Pros & Cons **What users like:** - Users praise the **friendly and speedy customer support** that enhances their experience with myCOI's services. (2 reviews) - Users value the **friendly and speedy service** of myCOI, enhancing communication and customization for insurance management. (2 reviews) - Users appreciate the **efficient problem-solving** of myCOI, which automates tracking and notifications, saving valuable time. (2 reviews) - Users commend the **accuracy** of myCOI's certificate management, ensuring seamless integration with their operating systems. (1 reviews) - Users value the **alert notifications** feature, which effectively tracks and informs vendors and insurance agents. (1 reviews) - Automation Efficiency (1 reviews) - Certificate Management (1 reviews) - Collaboration (1 reviews) - Communication Efficiency (1 reviews) - Customization (1 reviews) **What users dislike:** - Users find myCOI's interface **cluttered and outdated** , with limited filtering options and excessive shortcuts causing confusion. (2 reviews) - Users struggle with the **inability to filter screens** on myCOI, making navigation and data management challenging. (1 reviews) - Users note the **need for improvement** in myCOI, citing outdated insurance requirements and excessive shortcuts complicating usability. (1 reviews) - Users find the **inefficient processes** of myCOI frustrating, citing too many shortcuts and outdated requirements. (1 reviews) - Users find the **inefficient search** problematic, as document names lack standardization, making it hard to locate COIs. (1 reviews) - Limited Customization (1 reviews) - Limited Features (1 reviews) - Limited Options (1 reviews) - Long Processing Time (1 reviews) - Naming Issues (1 reviews) ## myCOI Reviews ### 1. Partnering with myCOI has been a huge success **Rating:** 5.0/5.0 stars **Reviewed by:** Walter G. | Manager, Operations Administration, Mid-Market (51-1000 emp.) **Reviewed Date:** March 24, 2023 **What do you like best about myCOI?** myCOI provides incredible customer support and the most rounded offering for insurance collection and review in the marketplace. Their concierge offering provides a true outsourcing experience that takes the majority of the burden off my staff to collect, review, and follow up on subcontractor insurance. **What do you dislike about myCOI?** No major complaints at all. To provide quality insurance review, people have to be involved and the complexity of insurance makes it impossible not to fallible. myCOI's support team isn't perfect, but neither are we. When mistakes are made we partner to make sure that reviews are updated and the certificate review personnel at myCOI have a better understanding of what our requirements are intended to mean and how to apply them. **What problems is myCOI solving and how is that benefiting you?** myCOI takes the burden off my staff to collect, review, and follow up on insurance. They also ensure that people with in depth knowledge of insurance are tasked with managing the process instead of those of us who are relative novices when it comes to the complexity of insurance coverages and endorsements. ### 2. MyCOI - Service is key **Rating:** 5.0/5.0 stars **Reviewed by:** Joel A. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 05, 2023 **What do you like best about myCOI?** Friendly and speedy service constant communication ability to highly customize insurance requirements flexibility to waive coverages oversight to adjust/correct requirements on the fly **What do you dislike about myCOI?** the system is a bit bogged down with shortcuts and too many ways to do one thing. the standard set of insurance requirements you can use is outdated and could be optimized. **What problems is myCOI solving and how is that benefiting you?** MyCOI is tracking insurance compliance for our entire risk portfolio and for some of our partnerships. This is savings us from having to run an entire team of employees just to review and process certificates and insurance documents. ### 3. MyCOI is a Major Time Saver Ensuring Insurance Compliance **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** April 05, 2023 **What do you like best about myCOI?** MyCOI directly contacts the subcontractors and vendors with insurance compliance issues directly freeing up my time. MyCOI contacts the vendors when their COI is about to expire. **What do you dislike about myCOI?** Looking for the COI you need can be challenging as MyCOI does not have a standard naming protocol for the insurance information stored in their system. The use the names of the documents that the vendors themselves assign to their uploads and it becomes very confusing to find what you need. **What problems is myCOI solving and how is that benefiting you?** MyCOI is a huge time saver for us and a major cost saver as well. MyCOI eliminates the need for us to contact the vendors as MyCOI does that, and we would also have to hire additional employees just to handle insurance compliance if it were not for MyCOI. ### 4. myCOI is a Gamechanger **Rating:** 5.0/5.0 stars **Reviewed by:** Morgan W. | Account Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 18, 2023 **What do you like best about myCOI?** Very user friendly on the insured side and the broker side. **What do you dislike about myCOI?** The onboarding process is lengthy but is ultimately worth it. **What problems is myCOI solving and how is that benefiting you?** Insurance tracking and compliance along with risk transfer. ### 5. I use MYCOI on a daily basis to upload new COI from a vendor. **Rating:** 5.0/5.0 stars **Reviewed by:** Jennifer C. | Construction Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** April 06, 2023 **What do you like best about myCOI?** I like they do all the tracking. They send notifications to vendors and/or insurance agents. **What do you dislike about myCOI?** Sometimes it takes longer for a COI to be reviewed. If I need an expedited review, I will email my direct contact, and it will be taken care of that day. **What problems is myCOI solving and how is that benefiting you?** They notify insurance agents and vendors asking for compliant insurance. They also track current vendors to request renewal certificates. By MYCOI tracking insurance compliant allows me time to attend to other job duties. ### 6. Great product **Rating:** 5.0/5.0 stars **Reviewed by:** Marian T. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 29, 2023 **What do you like best about myCOI?** The most helpful thing about myCOI is being able to see the compliance status of my vendors easily. I use this weekly to check any NON-COMPLIANT vendors so that I can notify them of their status. I haven spoken with other companies and thier products are much more expensive. **What do you dislike about myCOI?** The least helpful thing is probably being logged out if you are not active over a short period. Since this is a security feature for myself and my company, it is a small problem. **What problems is myCOI solving and how is that benefiting you?** I can get a quick glimpse of non-compliant vendors for any action that needs to be taken. I am much more productive since I don't have to check every vendor myself. The portal is very user-friendly. ### 7. Great! **Rating:** 5.0/5.0 stars **Reviewed by:** Liz S. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 31, 2023 **What do you like best about myCOI?** myCOI has saved the administrative staff so much time by automating so much of the insurance collection and verification process. The reports that can be run are great, the myCOI staff are responsive, and the platform is easy to navigate and use. **What do you dislike about myCOI?** It would be great if we could save the settings of the reports we run every week. **What problems is myCOI solving and how is that benefiting you?** myCOI saves the administrative staff significant time allowing them the availability to support the project teams in more meaningful ways. ### 8. Meeting Insurance Compliance with Ease! **Rating:** 4.5/5.0 stars **Reviewed by:** Ashlee W. | Project Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** April 12, 2023 **What do you like best about myCOI?** myCOI handles all communication directly with the brokers! And I can navigate the platform with ease to access all information needed. **What do you dislike about myCOI?** I wouldn't say I like downloading one pdf at a time and when you update the vendor contact information, an email isn't sent to the new contact. **What problems is myCOI solving and how is that benefiting you?** The use of myCOI has allowed me to spend less time going back and forth to get insurance certs to meet compliance. ### 9. Great user-friendly efficient program **Rating:** 5.0/5.0 stars **Reviewed by:** Karen H. | Enterprise (> 1000 emp.) **Reviewed Date:** March 30, 2023 **What do you like best about myCOI?** It is great having a portal that helps us keep track of our Certificates of Insurance in one central place that is easily accessible by the personnel needing it. **What do you dislike about myCOI?** I cannot come up with anything about this program that I don't like. I really like their new updated version. **What problems is myCOI solving and how is that benefiting you?** We never had a central tracking system for insurance certificates. This program helps us track and organize our certificates by the departments that need them. ### 10. MyCOI Reduced Our Risk Exposure! **Rating:** 5.0/5.0 stars **Reviewed by:** Steve L. | Enterprise (> 1000 emp.) **Reviewed Date:** April 03, 2023 **What do you like best about myCOI?** The MyCOI program is extremely easy to use. I was expecting it to be cumbersome. The Customer Service is outstanding... they always get back to us quickly. **What do you dislike about myCOI?** We went from paper COIs to MyCOI... I can't think of one thing that I dislike about the program. **What problems is myCOI solving and how is that benefiting you?** In a nutshell... they ensure that all vendors have adequate insurance coverage in our School Division (in all three areasL Purchasing, Construction and School Facility Use). ### 11. myCOI is amazing! **Rating:** 5.0/5.0 stars **Reviewed by:** Melissa C. | Executive Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** April 04, 2023 **What do you like best about myCOI?** myCOI is absolutely great! It is user friendly and the dashboard is easy to understand and use. Our Client Success Manager, Erin, is the best!!! **What do you dislike about myCOI?** There really isn't anything about myCOI that I don't like. **What problems is myCOI solving and how is that benefiting you?** myCOI is keeping everything in one place and makes it easier to see who needs to send updated COIs, etc. ### 12. Best Value for the Service Provided **Rating:** 5.0/5.0 stars **Reviewed by:** Melissa O. | Sr. Project Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** September 14, 2022 **What do you like best about myCOI?** I love that the responsibility of ensuring our construction projects are properly covered and meet contract requirements is off the shoulders of people not trained in the reviewing and language process. I love that this system allows agents and brokers to speak to each other in a language they both understand and communicate the needed forms and coverages. Direct communication leads to faster coverage and results and cuts out the middle-man trying to interpret what is actually required. **What do you dislike about myCOI?** The action item graph on the dashboard can be a little misleading because it only shows outstanding and unregistered; it doesn't offer a complete picture. The new dashboard isn't easy to use; it bounces back up to the top each time when you are trying to do a search or a certain view. The time between upload and review can be a little long, especially if there is only one item left to bring a trade into compliance. It still falls within the agreed-upon review time period, but it feels long when it's just one item left that needs a quick look. I dislike the certificate or document view drop down. It's chunky and cumbersome to navigate through to find the document and date you want to look at in the menu. **What problems is myCOI solving and how is that benefiting you?** It is solving for us the problem of our Project Management teams reviewing endorsement language and contract compliance. This systems allows for our teams to focus not on the legal language found within insurance documents, but on the other aspects of our jobs and business. ### 13. D.Rood's MyCOI Review **Rating:** 5.0/5.0 stars **Reviewed by:** DeMario R. | Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** April 05, 2023 **What do you like best about myCOI?** I like the ability to run reports on each of the projects and the ability to see all of the projects/divisions. **What do you dislike about myCOI?** The lack of ability to filter the screens on myCOI. **What problems is myCOI solving and how is that benefiting you?** They are solving the assurance of the vendor's information is stored and easy access to their profile. ### 14. I like using MyCOI **Rating:** 5.0/5.0 stars **Reviewed by:** Isabelle R. | Enterprise (> 1000 emp.) **Reviewed Date:** March 31, 2023 **What do you like best about myCOI?** The system takes out having to email so many people for COIs, and the ease of agent portals to decrease unnecessary communications. **What do you dislike about myCOI?** The MyCOI system doesn't have anything I would dislike. **What problems is myCOI solving and how is that benefiting you?** The renewal notifications are automatic to the vendors eliminating me from having to send out lots of email reminders. ### 15. Rest easy with myCOI **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** April 20, 2023 **What do you like best about myCOI?** As someone who isn't very well-versed in insurance matters, I appreciate knowing certificates are being reviewed by the experts! **What do you dislike about myCOI?** The only downside of myCOI is we experience pushback from some of our vendors on their willingness to utilize the platform although this definitely isn't due to any fault of myCOI as they make it fairly easy for vendors and their insurance agents. **What problems is myCOI solving and how is that benefiting you?** myCOI is helping us cope with the sheer volume of insurance certificates we receive. ### 16. My Experience using MyCOI **Rating:** 5.0/5.0 stars **Reviewed by:** Pamela L. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 29, 2023 **What do you like best about myCOI?** The ease of knowing the collection and review of contractors insurance is being done correctly and professionally **What do you dislike about myCOI?** Nothing to dislike. Everyone is professional and though **What problems is myCOI solving and how is that benefiting you?** They collect and review the insurance requirements that we set for all contractors per project. ### 17. Easy transition/integration **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Entertainment | Mid-Market (51-1000 emp.) **Reviewed Date:** April 19, 2023 **What do you like best about myCOI?** The software is extremely user friendly and easy to navigate. **What do you dislike about myCOI?** In the beginning it was difficult getting our Vendors to register. **What problems is myCOI solving and how is that benefiting you?** Our company only kept COI's on file. Never ensured that we had all the correct endorsements. We are compiling all the necessary documents, and inturn this impoves our risk ### 18. Best for tracking Certificates **Rating:** 5.0/5.0 stars **Reviewed by:** Leilani F. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 20, 2023 **What do you like best about myCOI?** We can track all our vendor certificates, and see which endorsments our vendors are missing. Love the visuals of it **What do you dislike about myCOI?** Not applicable. I do not think I have a comment on this. **What problems is myCOI solving and how is that benefiting you?** They are very helpful to address questions. It is solving and minimizing our risk with vendors. ### 19. Fantastic Partner! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Enterprise (> 1000 emp.) **Reviewed Date:** April 13, 2023 **What do you like best about myCOI?** Customer service, technology, certificate management, integration with our operating system **What do you dislike about myCOI?** In order to maintain a high level of compliance, we have an internal resource assigned to follow up with unresponsive vendors. **What problems is myCOI solving and how is that benefiting you?** Insurance tracking. Keeping our vendor's insurance current and in compliance with our contract requirements. ### 20. Leave it to the Experts **Rating:** 4.5/5.0 stars **Reviewed by:** Charlotte L. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 17, 2023 **What do you like best about myCOI?** People who understand insurance is doing the review work **What do you dislike about myCOI?** I wish it was easier to see what is approved and not approved and look up documents associated **What problems is myCOI solving and how is that benefiting you?** Accuracy on insurance documents submitted and the time it takes to review and follow up ### 21. Best way to maintain compliance with vendors **Rating:** 5.0/5.0 stars **Reviewed by:** Joy H. | Accounts Payable Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** March 29, 2023 **What do you like best about myCOI?** Client Dashboard gives you all the vendor status information. Client success manager is always willing to help and resolve our issues. **What do you dislike about myCOI?** The new vendor set up does not integrate into our system yet. **What problems is myCOI solving and how is that benefiting you?** Solving the compliance issue with vendors we use on our managed properties. ### 22. myCOI is a great tool for insurance verification **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** April 05, 2023 **What do you like best about myCOI?** The agent's notes for needed requirements **What do you dislike about myCOI?** Unable to add my own communication notes **What problems is myCOI solving and how is that benefiting you?** myCOI is my second set of eyes. It helps me to simplify & verify that we have all that is required when we receive hundreds of policy pages. ### 23. myCOI Service Review **Rating:** 5.0/5.0 stars **Reviewed by:** Bailey E. | Assistant Property Manager, Commercial Real Estate, Mid-Market (51-1000 emp.) **Reviewed Date:** September 15, 2022 **What do you like best about myCOI?** I like myCOI because they offer internal service coordinators that correspond directly with tenant & vendor contacts to obtain all insurance documents & ensure proper coverage is fulfilled. **What do you dislike about myCOI?** No commentary at this time, this service is very straight forward as is & if any help is needed their support team is quick to respond to any requests in order to help. **What problems is myCOI solving and how is that benefiting you?** myCOI is taking a lot of correspondence responsibility off property management teams' plate by coordinating directly with tenant contacts, which benefits our team greatly & saves us time. ### 24. As a contractor forced to use it - the portal is often down **Rating:** 0.5/5.0 stars **Reviewed by:** Brad N. | Co-Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** July 29, 2022 **What do you like best about myCOI?** Not sure where all the positive reviews are from. But, the thing that they have going for them is they actually have a phone number for you to call and talk to an American english speaker. **What do you dislike about myCOI?** Trying to use their portal is tiresome. As a subcontractor trying to get my insurance company to try and talk to a 3rd party company is not easy at all. I'm not sure where all the positive reviews are coming from, but as a vendor who is forced to go use this portal, it's not fun. **What problems is myCOI solving and how is that benefiting you?** It doesn't help the vendor who has to use the portal from my experience. Why not just talk to one of the company reps you are doing the project for and send it over directly to them like we used to do? ### 25. Platform is easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** April 05, 2023 **What do you like best about myCOI?** myCOI provides awesome customer service and support; The platform is easy to navigate. **What do you dislike about myCOI?** I do not have anything that I dislike about the Company; my experience working with them has been great. **What problems is myCOI solving and how is that benefiting you?** myCOI is tracking the insurance requirements ### 26. Professional and knowledgeable! Highly Recommended! **Rating:** 5.0/5.0 stars **Reviewed by:** Alma S. | Contract Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** March 18, 2022 **What do you like best about myCOI?** The FACT that I can set up projects and corresponding Subcontractors and then give the task of collecting required Insurance to someone else is what I like BEST! **What do you dislike about myCOI?** There is hardly anything that I dislike about myCOI! If there is one thing maybe the "help" section could be a little more specific and hit more subjects or areas. **Recommendations to others considering myCOI:** Consider the time spent on communicating, collecting and reviewing required insurance! Then consider the thought of someone else doing it for you! **What problems is myCOI solving and how is that benefiting you?** Currently, in hoping to get a better compliance number, we are working on getting different insurance sets established for specialized vendors and subcontractors. One substantial benefit realized is the time saved in not having to constantly communicate with your vendors/subcontractors! Gives you extra time to focus on other duties!!! ### 27. MyCOI **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** March 07, 2022 **What do you like best about myCOI?** MyCOI takes most of the work away from a company regarding insurance compliance of vendors & subcontractors. MyCOI stays on top of all of the vendors and subcontractors to ensure all certificates that are nearing expiration are updated without having to involve your company personnel. All of the insurance certificates are easy to find and print if necessary. **What do you dislike about myCOI?** MyCOI takes longer than I would like to review insurance certificates and to process override requests. MyCOI does not use uniform titles for the documents uploaded by your vendors and subcontractors. MyCOI just uses the wording that the vendor or subcontractor uses when they save a file themselves then upload it to MyCOI. If would be incredibly helpful for MyCOI to rename files using standard file names instead of using what the file was named by the vendor. **What problems is myCOI solving and how is that benefiting you?** Having an insurance professional reviewing our vendor's and subcontractor's insurance certificates for compliance rather than just having our own personal being box checkers. With the volume of projects and insurance certificates we work with using MyCOI actually eliminates a position at our company that would be needed just to maintain insurance compliance. Also having all of our insurance certs located in one place in the cloud is very convenient as we do not have to file a paper COI or have to retrieve files from closed projects that are in storage if we need an older COI. ### 28. Efficient, User Friendly Tool **Rating:** 4.5/5.0 stars **Reviewed by:** Allie P. | Insurance Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** March 14, 2022 **What do you like best about myCOI?** myCOI offers ease for their clients. Their staff is knowledgeable and easy to get in contact with. Not only are they a big help to the client, but also the client's clients. Friendly and professional staff overall. **What do you dislike about myCOI?** Popular renewal periods are the only time when compliance reviews take longer to complete. This really isn't the fault of myCOI or their compliance reviewers. The volume of reviews they must perform is higher than normal, and it's just the nature of the beast. **What problems is myCOI solving and how is that benefiting you?** myCOI allows us to identify where our users are lacking in insurance, and whether or not it is necessary for those users to carry certain policies. ### 29. Simple, Cooperative Insurance Tracking **Rating:** 5.0/5.0 stars **Reviewed by:** Stephanie L. | Project Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** March 01, 2022 **What do you like best about myCOI?** The experts at myCOI assist our Administrative team in wading through subcontractor compliance for our many construction projects. They are constantly in touch with us, schedule quarterly review calls, are responsive when we reach out with an issue or request, and take our feedback seriously. Furthermore, they offer continuity and a streamlined approach for both our internal and external teams. **What do you dislike about myCOI?** Nothing! They're great. No complaints at all. **What problems is myCOI solving and how is that benefiting you?** We are better able to focus on controllable compliance factors because myCOI clearly pinpoints what our subs need to achieve and maintain compliance. With their assistance, our company has reached a gold standard rate of 90% compliance, something we were not able to do before. ### 30. myCOI does a great job of staying on top of vendors **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** September 30, 2022 **What do you like best about myCOI?** They are very responsive. I always get an answer in a timely manner **What do you dislike about myCOI?** I have not experienced any downfalls yet **What problems is myCOI solving and how is that benefiting you?** The need to have an insurance expert ### 31. MyCOI is a game changer! **Rating:** 5.0/5.0 stars **Reviewed by:** Melissa P. | Property Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 11, 2022 **What do you like best about myCOI?** The convenience of having all certificates in one place and and easily being able to track requirements and expiration dates so there is no lapse in coverage. **What do you dislike about myCOI?** I just wish I had incorporated MyCOI into our business sooner! **What problems is myCOI solving and how is that benefiting you?** Ensuring coverage among tenants and vendors and having a clear report of any that fall outside of our requirements. ### 32. I have had a very good experience with myCOI **Rating:** 5.0/5.0 stars **Reviewed by:** Lori P. | Insurance compliance administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** March 08, 2022 **What do you like best about myCOI?** They regularly send reminders to our tenants. **What do you dislike about myCOI?** At times a COI has been uploaded when a reminder should not go out **What problems is myCOI solving and how is that benefiting you?** There are no problems now. Most of our tenants are compliant ### 33. myCOI has been an amazing tool for our clients to help transfer risk **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.) **Reviewed Date:** March 09, 2022 **What do you like best about myCOI?** Ease of use with the platform and working with my Client Success Manager, Jeanna. She is amazing! **What do you dislike about myCOI?** Nothing I can think of at this time. But I know the team is always open to feedback. **What problems is myCOI solving and how is that benefiting you?** This is a way for us to assist our clients in ensuring their vendors, tenants, sub-contractors, etc are carrying the right insurance types and limits. ### 34. MyCOI - A great business decision & partnership **Rating:** 5.0/5.0 stars **Reviewed by:** Renee B. | Accounting Administrator **Reviewed Date:** March 09, 2022 **What do you like best about myCOI?** Knowing our subcontractors are compliant **What do you dislike about myCOI?** Nothing at all, we love MyCOI and they have a great product to work with. **What problems is myCOI solving and how is that benefiting you?** MyCOI has the knowledge and expertise to make sure our subcontractors are in compliance. All COI's are easy to access which makes our GL & WC Audits go smoothly. ### 35. They really do 'Erase the Worry' **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.) **Reviewed Date:** March 11, 2022 **What do you like best about myCOI?** The automation. No more tracking down agents and vendors to obtain a current certificate. MyCOI does it for you! **What do you dislike about myCOI?** I wish you were able to attach an actual email to the accounts, not just a note of the email **What problems is myCOI solving and how is that benefiting you?** Maintaining compliance! ### 36. Always Helpful and Pleasant **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** March 09, 2022 **What do you like best about myCOI?** Availability and prompt response Availability and prompt response **What do you dislike about myCOI?** Communication is not always clearCommunication is not always clear **Recommendations to others considering myCOI:** N/A **What problems is myCOI solving and how is that benefiting you?** Education related to insurance ### 37. Ease of Access, Thorough Account Reps **Rating:** 5.0/5.0 stars **Reviewed by:** Catherine G. | Human Resources Director, Corporate Secretary, Mid-Market (51-1000 emp.) **Reviewed Date:** October 23, 2019 **What do you like best about myCOI?** MyCOI allows us to keep track of the insurance certificates of all of our suppliers, subcontractors, and vendors. We have the concierge version and they take our requirements and vet that the certificates match our requirements and deem compliant, non-compliant, or give me the opportunity to override. They also automatically generate reminder renewal notices and work directly with agents, taking the guesswork and explanation out of it for us. **What do you dislike about myCOI?** The DocumentHub is not super user-friendly and not well-integrated with the rest of the program. This was an add-on feature for MyCOI after we were already a client and that may be part of the issue. I wish you could upload documents with a title instead of having to create them on the back in before uploading. **What problems is myCOI solving and how is that benefiting you?** It has the streamlined the process of letting us make sure we are covered and protected and that all of our suppliers, subcontractors, and vendors are compliant with our subcontract obligations for insurance. It also allows the guess work to be taken out because the terms and what's missing is negotiated directly on our behalf from our account representative with the insurance agent for the supplier, subcontractor, or vendor. It also allows me to override contractual requirements for those third-party's who do not need to maintain the same level of insurance, based on job function, scope of work, or amount of work. I only know when someone is requesting an override, or is non-compliant, which makes it super easy on us to maintain. ## myCOI Discussions - [What is myCOI used for?](https://www.g2.com/discussions/what-is-mycoi-used-for) - [View myCOI pricing details and edition comparison](https://www.g2.com/products/mycoi/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-14+11%3A50%3A39+-0500&secure%5Bsession_id%5D=0d57fa40-a033-4808-a468-7e9397656216&secure%5Btoken%5D=f937ce32140faacf931261a27b895b91ebccbfaa6c09d5eff82b3931efd44aea&format=llm_user) ## myCOI Features **Workplace Safety Management** - Workplace Incident Tracking - Training and Certifications - Photo Documentation - Safety Management **Operating System** - PC Operating System - Mac Operating System - Linux Operating System **Document Processing** - File Type - Data Extraction - Mobile Capability - Intelligent Processing - Image Enhancement **Operational Safety Management** - IoT Analytics - Reporting and Dashboards - Predictive Analytics - Risk Management **Platform Additional Functionality** - Integration - File Conversion - Windows and Mac **Logistical Safety Management** - Mobile Technology - Prequalification Integration - Regulation Compliance - Project Management Integration **Agentic AI - OCR** - Autonomous Task Execution ## Top myCOI Alternatives - [Procore](https://www.g2.com/products/procore/reviews) - 4.6/5.0 (4,099 reviews) - [EZLynx](https://www.g2.com/products/ezlynx-ezlynx/reviews) - 4.4/5.0 (683 reviews) - [Autodesk Forma (formerly Autodesk Construction Cloud)](https://www.g2.com/products/autodesk-forma-formerly-autodesk-construction-cloud/reviews) - 4.4/5.0 (5,195 reviews)