They are very responsive. I always get an answer in a timely manner Review collected by and hosted on G2.com.
I have not experienced any downfalls yet Review collected by and hosted on G2.com.
They are very responsive. I always get an answer in a timely manner Review collected by and hosted on G2.com.
I have not experienced any downfalls yet Review collected by and hosted on G2.com.
The convenience of having all certificates in one place and and easily being able to track requirements and expiration dates so there is no lapse in coverage. Review collected by and hosted on G2.com.
I just wish I had incorporated MyCOI into our business sooner! Review collected by and hosted on G2.com.
They regularly send reminders to our tenants. Review collected by and hosted on G2.com.
At times a COI has been uploaded when a reminder should not go out Review collected by and hosted on G2.com.
Ease of use with the platform and working with my Client Success Manager, Jeanna. She is amazing! Review collected by and hosted on G2.com.
Nothing I can think of at this time. But I know the team is always open to feedback. Review collected by and hosted on G2.com.
Knowing our subcontractors are compliant Review collected by and hosted on G2.com.
Nothing at all, we love MyCOI and they have a great product to work with. Review collected by and hosted on G2.com.
The automation. No more tracking down agents and vendors to obtain a current certificate. MyCOI does it for you! Review collected by and hosted on G2.com.
I wish you were able to attach an actual email to the accounts, not just a note of the email Review collected by and hosted on G2.com.
Availability and prompt response Review collected by and hosted on G2.com.
Communication is not always clear Review collected by and hosted on G2.com.

MyCOI allows us to keep track of the insurance certificates of all of our suppliers, subcontractors, and vendors. We have the concierge version and they take our requirements and vet that the certificates match our requirements and deem compliant, non-compliant, or give me the opportunity to override. They also automatically generate reminder renewal notices and work directly with agents, taking the guesswork and explanation out of it for us. Review collected by and hosted on G2.com.
The DocumentHub is not super user-friendly and not well-integrated with the rest of the program. This was an add-on feature for MyCOI after we were already a client and that may be part of the issue. I wish you could upload documents with a title instead of having to create them on the back in before uploading. Review collected by and hosted on G2.com.
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Averages based on real user reviews.
3 months
14 months