--- title: myCOI Reviews meta_title: 'myCOI Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 38 reviews by the users' company size, role or industry to find out how myCOI works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 38 scale: '5' date_modified: '2026-10-17' parent_category: name: Insurance url: https://www.g2.com/categories/insurance ---

myCOI Reviews & Product Details

Profile Status

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Value at a Glance

Averages based on real user reviews.

Time to Implement

3 months

Return on Investment

14 months

User Insights

Average based on 38 real user reviews.

Implementation Time

3 months

Perceived Cost

$$$$$

myCOI Reviews (38)

Reviews

myCOI Reviews (38)

4.6
38 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the ease of use and responsive customer support of myCOI, highlighting how it simplifies the insurance compliance process and saves time for administrative staff. The platform's ability to automate communication with vendors and track certificates effectively is a major benefit, although some users note that the onboarding process can be lengthy.

Pros & Cons

Generated from real user reviews
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Verified User in Real Estate
UR
Verified User in Real Estate
Small-Business (50 or fewer emp.)
"myCOI does a great job of staying on top of vendors"
4/5
What do you like best about myCOI?

They are very responsive. I always get an answer in a timely manner Review collected by and hosted on G2.com.

What do you dislike about myCOI?

I have not experienced any downfalls yet Review collected by and hosted on G2.com.

MP
Melissa P.
Property Manager
Small-Business (50 or fewer emp.)
"MyCOI is a game changer!"
5/5
What do you like best about myCOI?

The convenience of having all certificates in one place and and easily being able to track requirements and expiration dates so there is no lapse in coverage. Review collected by and hosted on G2.com.

What do you dislike about myCOI?

I just wish I had incorporated MyCOI into our business sooner! Review collected by and hosted on G2.com.

LP
Lori P.
Insurance compliance administrator
Mid-Market (51-1000 emp.)
"I have had a very good experience with myCOI"
5/5
What do you like best about myCOI?

They regularly send reminders to our tenants. Review collected by and hosted on G2.com.

What do you dislike about myCOI?

At times a COI has been uploaded when a reminder should not go out Review collected by and hosted on G2.com.

Verified User in Insurance
AI
Verified User in Insurance
Mid-Market (51-1000 emp.)
"myCOI has been an amazing tool for our clients to help transfer risk"
5/5
What do you like best about myCOI?

Ease of use with the platform and working with my Client Success Manager, Jeanna. She is amazing! Review collected by and hosted on G2.com.

What do you dislike about myCOI?

Nothing I can think of at this time. But I know the team is always open to feedback. Review collected by and hosted on G2.com.

RB
Renee B.
Accounting Administrator
"MyCOI - A great business decision & partnership"
5/5
What do you like best about myCOI?

Knowing our subcontractors are compliant Review collected by and hosted on G2.com.

What do you dislike about myCOI?

Nothing at all, we love MyCOI and they have a great product to work with. Review collected by and hosted on G2.com.

Verified User in Insurance
AI
Verified User in Insurance
Mid-Market (51-1000 emp.)
"They really do 'Erase the Worry'"
5/5
What do you like best about myCOI?

The automation. No more tracking down agents and vendors to obtain a current certificate. MyCOI does it for you! Review collected by and hosted on G2.com.

What do you dislike about myCOI?

I wish you were able to attach an actual email to the accounts, not just a note of the email Review collected by and hosted on G2.com.

Verified User in Construction
UC
Verified User in Construction
Small-Business (50 or fewer emp.)
"Always Helpful and Pleasant"
4.5/5
What do you like best about myCOI?

Availability and prompt response Review collected by and hosted on G2.com.

What do you dislike about myCOI?

Communication is not always clear Review collected by and hosted on G2.com.

Catherine G.
CG
Catherine G.
Human Resources Director, Corporate Secretary
Mid-Market (51-1000 emp.)
"Ease of Access, Thorough Account Reps"
5/5
What do you like best about myCOI?

MyCOI allows us to keep track of the insurance certificates of all of our suppliers, subcontractors, and vendors. We have the concierge version and they take our requirements and vet that the certificates match our requirements and deem compliant, non-compliant, or give me the opportunity to override. They also automatically generate reminder renewal notices and work directly with agents, taking the guesswork and explanation out of it for us. Review collected by and hosted on G2.com.

What do you dislike about myCOI?

The DocumentHub is not super user-friendly and not well-integrated with the rest of the program. This was an add-on feature for MyCOI after we were already a client and that may be part of the issue. I wish you could upload documents with a title instead of having to create them on the back in before uploading. Review collected by and hosted on G2.com.

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GU
Guest User

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Pricing Insights

Averages based on real user reviews.

Time to Implement

3 months

Return on Investment

14 months

Perceived Cost

$$$$$
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