--- title: myCOI Reviews meta_title: 'myCOI Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 38 reviews by the users' company size, role or industry to find out how myCOI works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 38 scale: '5' date_modified: '2026-10-17' parent_category: name: Insurance url: https://www.g2.com/categories/insurance ---

myCOI Reviews & Product Details

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Value at a Glance

Averages based on real user reviews.

Time to Implement

3 months

Return on Investment

14 months

User Insights

Average based on 38 real user reviews.

Implementation Time

3 months

Perceived Cost

$$$$$

myCOI Reviews (38)

Reviews

myCOI Reviews (38)

4.6
38 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the ease of use and responsive customer support of myCOI, highlighting how it simplifies the insurance compliance process and saves time for administrative staff. The platform's ability to automate communication with vendors and track certificates effectively is a major benefit, although some users note that the onboarding process can be lengthy.

Pros & Cons

Generated from real user reviews
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SL
Steve L.
Risk Manager
Enterprise (> 1000 emp.)
"MyCOI Reduced Our Risk Exposure!"
5/5
What do you like best about myCOI?

The MyCOI program is extremely easy to use. I was expecting it to be cumbersome. The Customer Service is outstanding... they always get back to us quickly. Review collected by and hosted on G2.com.

What do you dislike about myCOI?

We went from paper COIs to MyCOI... I can't think of one thing that I dislike about the program. Review collected by and hosted on G2.com.

Melissa C.
MC
Melissa C.
Executive Assistant
Small-Business (50 or fewer emp.)
"myCOI is amazing!"
5/5
What do you like best about myCOI?

myCOI is absolutely great! It is user friendly and the dashboard is easy to understand and use. Our Client Success Manager, Erin, is the best!!! Review collected by and hosted on G2.com.

What do you dislike about myCOI?

There really isn't anything about myCOI that I don't like. Review collected by and hosted on G2.com.

MO
Melissa O.
Sr. Project Administrator
Mid-Market (51-1000 emp.)
"Best Value for the Service Provided"
5/5
What do you like best about myCOI?

I love that the responsibility of ensuring our construction projects are properly covered and meet contract requirements is off the shoulders of people not trained in the reviewing and language process. I love that this system allows agents and brokers to speak to each other in a language they both understand and communicate the needed forms and coverages. Direct communication leads to faster coverage and results and cuts out the middle-man trying to interpret what is actually required. Review collected by and hosted on G2.com.

What do you dislike about myCOI?

The action item graph on the dashboard can be a little misleading because it only shows outstanding and unregistered; it doesn't offer a complete picture. The new dashboard isn't easy to use; it bounces back up to the top each time when you are trying to do a search or a certain view. The time between upload and review can be a little long, especially if there is only one item left to bring a trade into compliance. It still falls within the agreed-upon review time period, but it feels long when it's just one item left that needs a quick look. I dislike the certificate or document view drop down. It's chunky and cumbersome to navigate through to find the document and date you want to look at in the menu. Review collected by and hosted on G2.com.

DeMario R.
DR
DeMario R.
Analyst
Enterprise (> 1000 emp.)
"D.Rood's MyCOI Review"
5/5
What do you like best about myCOI?

I like the ability to run reports on each of the projects and the ability to see all of the projects/divisions. Review collected by and hosted on G2.com.

What do you dislike about myCOI?

The lack of ability to filter the screens on myCOI. Review collected by and hosted on G2.com.

IR
Isabelle R.
School Rentals Assistant
Enterprise (> 1000 emp.)
"I like using MyCOI"
5/5
What do you like best about myCOI?

The system takes out having to email so many people for COIs, and the ease of agent portals to decrease unnecessary communications. Review collected by and hosted on G2.com.

What do you dislike about myCOI?

The MyCOI system doesn't have anything I would dislike. Review collected by and hosted on G2.com.

Verified User in Construction
AC
Verified User in Construction
Mid-Market (51-1000 emp.)
"Rest easy with myCOI"
4.5/5
What do you like best about myCOI?

As someone who isn't very well-versed in insurance matters, I appreciate knowing certificates are being reviewed by the experts! Review collected by and hosted on G2.com.

What do you dislike about myCOI?

The only downside of myCOI is we experience pushback from some of our vendors on their willingness to utilize the platform although this definitely isn't due to any fault of myCOI as they make it fairly easy for vendors and their insurance agents. Review collected by and hosted on G2.com.

PL
Pamela L.
Construction Coordinator
Small-Business (50 or fewer emp.)
"My Experience using MyCOI"
5/5
What do you like best about myCOI?

The ease of knowing the collection and review of contractors insurance is being done correctly and professionally Review collected by and hosted on G2.com.

What do you dislike about myCOI?

Nothing to dislike. Everyone is professional and though Review collected by and hosted on G2.com.

Verified User in Entertainment
AE
Verified User in Entertainment
Mid-Market (51-1000 emp.)
"Easy transition/integration"
4.5/5
What do you like best about myCOI?

The software is extremely user friendly and easy to navigate. Review collected by and hosted on G2.com.

What do you dislike about myCOI?

In the beginning it was difficult getting our Vendors to register. Review collected by and hosted on G2.com.

LF
Leilani F.
Corporate Controller
Mid-Market (51-1000 emp.)
"Best for tracking Certificates"
5/5
What do you like best about myCOI?

We can track all our vendor certificates, and see which endorsements our vendors are missing. Love the visuals of it Review collected by and hosted on G2.com.

What do you dislike about myCOI?

Not applicable. I do not think I have a comment on this. Review collected by and hosted on G2.com.

Verified User in Construction
AC
Verified User in Construction
Enterprise (> 1000 emp.)
"Fantastic Partner!"
5/5
What do you like best about myCOI?

Customer service, technology, certificate management, integration with our operating system Review collected by and hosted on G2.com.

What do you dislike about myCOI?

In order to maintain a high level of compliance, we have an internal resource assigned to follow up with unresponsive vendors. Review collected by and hosted on G2.com.

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What is myCOI used for?

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Pricing Insights

Averages based on real user reviews.

Time to Implement

3 months

Return on Investment

14 months

Perceived Cost

$$$$$
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