# Top 10 MyAlice Alternatives & Competitors **Average Rating:** 4.5/5 **Total Number of Reviews:** 28 If you are considering MyAlice, you may also want to investigate similar alternatives or competitors to find the best solution. Live Chat Software is a widely used technology, and many people are seeking top rated, reliable software solutions with co-browsing, ai text summarization, and ai text-to-speech. Other important factors to consider when researching alternatives to MyAlice include customer service and features. The best overall MyAlice alternative is LiveChat. Other similar apps like MyAlice are Wati, Tidio, Zoho Desk, and Agentforce Service (formerly Salesforce Service Cloud). MyAlice alternatives can be found in [Live Chat Software](https://www.g2.com/categories/live-chat) but may also be in [Help Desk Software](https://www.g2.com/categories/help-desk) or [Communication Platform as a Service (cPaaS) Platforms](https://www.g2.com/categories/communication-platform-as-a-service-cpaas). ## Best Paid & Free Alternatives to MyAlice - [LiveChat](https://www.g2.com/products/livechat/reviews) - [Wati](https://www.g2.com/products/wati/reviews) - [Tidio](https://www.g2.com/products/tidio/reviews) - [Zoho Desk](https://www.g2.com/products/zoho-desk/reviews) - [Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews) - [Fin](https://www.g2.com/products/fin/reviews) - [Freshdesk](https://www.g2.com/products/freshdesk/reviews) - [Front](https://www.g2.com/products/front/reviews) - [LiveAgent](https://www.g2.com/products/liveagent/reviews) - [Hiver in Gmail](https://www.g2.com/products/hiver-in-gmail/reviews) ## Top 10 Alternatives to MyAlice Recently Reviewed By G2 Community Browse options below. Based on reviewer data, you can see how MyAlice stacks up to the competition, check reviews from current & previous users in industries like Retail, Consumer Goods, and Restaurants, and find the best product for your business. ### 1. [LiveChat](https://www.g2.com/products/livechat/reviews) By Text **Average Rating:** 4.5/5 **Total Reviews:** 810 Premium live chat and help desk software for business websites. E-commerce and customer service software with built-in ticketing system. Reviewers say compared to MyAlice, LiveChat is: - Slower to reach roi - More expensive Categories in common with MyAlice: [Live Chat](https://www.g2.com/categories/live-chat) **Compare:** [MyAlice vs LiveChat](https://www.g2.com/compare/livechat-vs-myalice) **Compare LiveChat with other alternatives:** - [LiveChat vs Wati](https://www.g2.com/compare/livechat-vs-wati) - [LiveChat vs Tidio](https://www.g2.com/compare/livechat-vs-tidio) - [LiveChat vs Zoho Desk](https://www.g2.com/compare/livechat-vs-zoho-desk) - [LiveChat vs Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-livechat) - [LiveChat vs Fin](https://www.g2.com/compare/fin-vs-livechat) - [LiveChat vs Freshdesk](https://www.g2.com/compare/freshdesk-vs-livechat) - [LiveChat vs Front](https://www.g2.com/compare/front-vs-livechat) - [LiveChat vs LiveAgent](https://www.g2.com/compare/liveagent-vs-livechat) - [LiveChat vs Hiver in Gmail](https://www.g2.com/compare/hiver-in-gmail-vs-livechat) ### 2. [Wati](https://www.g2.com/products/wati/reviews) By Wati **Average Rating:** 4.6/5 **Total Reviews:** 493 Wati is an AI-native customer engagement platform built on the WhatsApp Business API, designed to help businesses automate and streamline communication with their customers. Trusted by over 14,000 businesses globally, Wati enables teams to manage conversations across WhatsApp, Instagram, Facebook, SMS, and web chat from a unified inbox. It empowers businesses to automate workflows, qualify leads, and deliver personalized customer experiences at scale. Key Features and Functionality: - Unified Inbox: Centralize incoming and outgoing messages from multiple channels, including WhatsApp, Instagram, Facebook, SMS, and web chat, into a single platform for efficient team collaboration. - No-Code Chatbot Builder: Create AI-powered chatbots without any coding knowledge to automate responses and handle customer inquiries 24/7. - AI Support Agents: Deploy AI agents to qualify leads, uncover customer intent, and resolve support queries, enhancing response times and customer satisfaction. - Broadcast and Campaigns: Run targeted marketing campaigns and send personalized bulk messages to engage customers effectively. - Custom Notifications: Re-engage customers by sending timely and relevant notifications to increase conversions and customer retention. - Developer-Friendly API: Integrate Wati seamlessly with existing tech stacks using industry-standard development tools, allowing for custom workflows and automation. - Native Integrations: Connect with popular CRM systems, payment gateways, and analytics tools to personalize and manage customer interactions at scale. Primary Value and Solutions Provided: Wati addresses the need for businesses to engage with customers through their preferred messaging platforms, particularly WhatsApp, which boasts a vast user base. By offering a comprehensive suite of tools, Wati enables businesses to: - Enhance Customer Engagement: Automate and personalize communication, ensuring timely responses and fostering stronger customer relationships. - Improve Operational Efficiency: Streamline sales, support, and marketing processes through automation, reducing manual workload and response times. - Scale Communication Efforts: Manage high volumes of customer interactions seamlessly, allowing businesses to grow without compromising service quality. - Gain Actionable Insights: Utilize analytics to monitor performance, understand customer behavior, and make data-driven decisions to optimize engagement strategies. By leveraging Wati, businesses can transform their customer communication strategies, leading to increased satisfaction, loyalty, and revenue growth. Reviewers say compared to MyAlice, Wati is: - Slower to reach roi - More expensive Categories in common with MyAlice: [Customer Communications Management](https://www.g2.com/categories/customer-communications-management), [Social Customer Service](https://www.g2.com/categories/social-customer-service) **Compare:** [MyAlice vs Wati](https://www.g2.com/compare/myalice-vs-wati) **Compare Wati with other alternatives:** - [Wati vs LiveChat](https://www.g2.com/compare/livechat-vs-wati) - [Wati vs Tidio](https://www.g2.com/compare/tidio-vs-wati) - [Wati vs Zoho Desk](https://www.g2.com/compare/wati-vs-zoho-desk) - [Wati vs Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-wati) - [Wati vs Fin](https://www.g2.com/compare/fin-vs-wati) - [Wati vs Freshdesk](https://www.g2.com/compare/freshdesk-vs-wati) - [Wati vs Front](https://www.g2.com/compare/front-vs-wati) - [Wati vs LiveAgent](https://www.g2.com/compare/liveagent-vs-wati) - [Wati vs Hiver in Gmail](https://www.g2.com/compare/hiver-in-gmail-vs-wati) ### 3. [Tidio](https://www.g2.com/products/tidio/reviews) By Tidio **Average Rating:** 4.6/5 **Total Reviews:** 1,906 Tidio is an all-in-one AI customer support platform that includes help desk issue tracking, live chat, chatbot automation (Flows), and an AI customer service agent (Lyro). The platform allows businesses to manage all customer communication from a single dashboard, including email and social media channels like WhatsApp, Messenger, and Instagram. Tidio’s interactive widget functions as both a live chat plugin and a chatbot. With Flows, businesses can create custom chatbot-like automations to automatically provide answers to incoming messages, offer support, and generate leads. Additionally, Lyro uses your knowledge base and FAQs to provide accurate, helpful, and natural answers and solutions in your brand’s unique tone of voice. Lyro can achieve up to a 64% resolution rate, allowing your team to focus on more complex issues. Reviewers say compared to MyAlice, Tidio is: - Slower to reach roi - More expensive Categories in common with MyAlice: [Customer Communications Management](https://www.g2.com/categories/customer-communications-management), [Social Customer Service](https://www.g2.com/categories/social-customer-service), [Live Chat](https://www.g2.com/categories/live-chat) **Compare:** [MyAlice vs Tidio](https://www.g2.com/compare/myalice-vs-tidio) **Compare Tidio with other alternatives:** - [Tidio vs LiveChat](https://www.g2.com/compare/livechat-vs-tidio) - [Tidio vs Wati](https://www.g2.com/compare/tidio-vs-wati) - [Tidio vs Zoho Desk](https://www.g2.com/compare/tidio-vs-zoho-desk) - [Tidio vs Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-tidio) - [Tidio vs Fin](https://www.g2.com/compare/fin-vs-tidio) - [Tidio vs Freshdesk](https://www.g2.com/compare/freshdesk-vs-tidio) - [Tidio vs Front](https://www.g2.com/compare/front-vs-tidio) - [Tidio vs LiveAgent](https://www.g2.com/compare/liveagent-vs-tidio) - [Tidio vs Hiver in Gmail](https://www.g2.com/compare/hiver-in-gmail-vs-tidio) ### 4. [Zoho Desk](https://www.g2.com/products/zoho-desk/reviews) By Zoho **Average Rating:** 4.4/5 **Total Reviews:** 7,727 Zoho Desk pulls in all your customer interactions from across multiple channels into a single, clean interface. You can then seamlessly continue these conversations and help customers easily. Reviewers say compared to MyAlice, Zoho Desk is: - Slower to reach roi - More expensive Categories in common with MyAlice: [Customer Communications Management](https://www.g2.com/categories/customer-communications-management), [Social Customer Service](https://www.g2.com/categories/social-customer-service), [Live Chat](https://www.g2.com/categories/live-chat) **Compare:** [MyAlice vs Zoho Desk](https://www.g2.com/compare/myalice-vs-zoho-desk) **Compare Zoho Desk with other alternatives:** - [Zoho Desk vs LiveChat](https://www.g2.com/compare/livechat-vs-zoho-desk) - [Zoho Desk vs Wati](https://www.g2.com/compare/wati-vs-zoho-desk) - [Zoho Desk vs Tidio](https://www.g2.com/compare/tidio-vs-zoho-desk) - [Zoho Desk vs Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-zoho-desk) - [Zoho Desk vs Fin](https://www.g2.com/compare/fin-vs-zoho-desk) - [Zoho Desk vs Freshdesk](https://www.g2.com/compare/freshdesk-vs-zoho-desk) - [Zoho Desk vs Front](https://www.g2.com/compare/front-vs-zoho-desk) - [Zoho Desk vs LiveAgent](https://www.g2.com/compare/liveagent-vs-zoho-desk) - [Zoho Desk vs Hiver in Gmail](https://www.g2.com/compare/hiver-in-gmail-vs-zoho-desk) ### 5. [Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews) By Salesforce **Average Rating:** 4.4/5 **Total Reviews:** 7,356 Deliver excellent customer service with a 360-degree view of your customers, an enterprise grade knowledge base, agent productivity tools, service contracts & entitlements, and analytics for complete visibility all on the Salesforce Platform. Reviewers say compared to MyAlice, Agentforce Service (formerly Salesforce Service Cloud) is: - Slower to reach roi - More expensive Categories in common with MyAlice: [Customer Communications Management](https://www.g2.com/categories/customer-communications-management), [Social Customer Service](https://www.g2.com/categories/social-customer-service), [Live Chat](https://www.g2.com/categories/live-chat) **Compare:** [MyAlice vs Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-myalice) **Compare Agentforce Service (formerly Salesforce Service Cloud) with other alternatives:** - [Agentforce Service (formerly Salesforce Service Cloud) vs LiveChat](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-livechat) - [Agentforce Service (formerly Salesforce Service Cloud) vs Wati](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-wati) - [Agentforce Service (formerly Salesforce Service Cloud) vs Tidio](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-tidio) - [Agentforce Service (formerly Salesforce Service Cloud) vs Zoho Desk](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-zoho-desk) - [Agentforce Service (formerly Salesforce Service Cloud) vs Fin](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-fin) - [Agentforce Service (formerly Salesforce Service Cloud) vs Freshdesk](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-freshdesk) - [Agentforce Service (formerly Salesforce Service Cloud) vs Front](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-front) - [Agentforce Service (formerly Salesforce Service Cloud) vs LiveAgent](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-liveagent) - [Agentforce Service (formerly Salesforce Service Cloud) vs Hiver in Gmail](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-hiver-in-gmail) ### 6. [Fin](https://www.g2.com/products/fin/reviews) By Intercom, Inc. **Average Rating:** 4.5/5 **Total Reviews:** 3,878 Fin’s AI Agent System gives you complete control with four core capabilities, analyze, train, test, and deploy, all in one easy-to-use workspace. It’s designed to fine-tune quality and drive continuous performance improvement. No code required. Train: Teach Fin with your knowledge, data, policies, and tone of voice. It delivers accurate, consistent answers and handles complex tasks in more than 45 languages. Test: Use real customer questions to check answer quality. Simulate different audiences and refine sources and settings so Fin always reflects your brand and policies. Deploy: Launch Fin across email, voice, live chat, social, and more. It can answer, triage, and collaborate with your team to provide a consistent experience everywhere. Analyze: Monitor and optimize Fin’s performance across AI and human service. Spot issues, fill content gaps, and improve service quality with AI-powered suggestions. Reviewers say compared to MyAlice, Fin is: - Slower to reach roi - More expensive Categories in common with MyAlice: [Customer Communications Management](https://www.g2.com/categories/customer-communications-management), [Social Customer Service](https://www.g2.com/categories/social-customer-service), [Live Chat](https://www.g2.com/categories/live-chat) **Compare:** [MyAlice vs Fin](https://www.g2.com/compare/fin-vs-myalice) **Compare Fin with other alternatives:** - [Fin vs LiveChat](https://www.g2.com/compare/fin-vs-livechat) - [Fin vs Wati](https://www.g2.com/compare/fin-vs-wati) - [Fin vs Tidio](https://www.g2.com/compare/fin-vs-tidio) - [Fin vs Zoho Desk](https://www.g2.com/compare/fin-vs-zoho-desk) - [Fin vs Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-fin) - [Fin vs Freshdesk](https://www.g2.com/compare/fin-vs-freshdesk) - [Fin vs Front](https://www.g2.com/compare/fin-vs-front) - [Fin vs LiveAgent](https://www.g2.com/compare/fin-vs-liveagent) - [Fin vs Hiver in Gmail](https://www.g2.com/compare/fin-vs-hiver-in-gmail) ### 7. [Freshdesk](https://www.g2.com/products/freshdesk/reviews) By Freshworks **Average Rating:** 4.4/5 **Total Reviews:** 3,751 Freshdesk is a cloud-based helpdesk software that streamlines customer conversations across multiple channels including email & phone. It enables faster collaboration with your support team for quick responses to your customer. With 150+ integrations, we make it simple for businesses to provide superior customer support. We are trusted by 100,000+ companies across different industries. Reviewers say compared to MyAlice, Freshdesk is: - Slower to reach roi - More expensive Categories in common with MyAlice: [Customer Communications Management](https://www.g2.com/categories/customer-communications-management), [Social Customer Service](https://www.g2.com/categories/social-customer-service), [Live Chat](https://www.g2.com/categories/live-chat) **Compare:** [MyAlice vs Freshdesk](https://www.g2.com/compare/freshdesk-vs-myalice) **Compare Freshdesk with other alternatives:** - [Freshdesk vs LiveChat](https://www.g2.com/compare/freshdesk-vs-livechat) - [Freshdesk vs Wati](https://www.g2.com/compare/freshdesk-vs-wati) - [Freshdesk vs Tidio](https://www.g2.com/compare/freshdesk-vs-tidio) - [Freshdesk vs Zoho Desk](https://www.g2.com/compare/freshdesk-vs-zoho-desk) - [Freshdesk vs Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-freshdesk) - [Freshdesk vs Fin](https://www.g2.com/compare/fin-vs-freshdesk) - [Freshdesk vs Front](https://www.g2.com/compare/freshdesk-vs-front) - [Freshdesk vs LiveAgent](https://www.g2.com/compare/freshdesk-vs-liveagent) - [Freshdesk vs Hiver in Gmail](https://www.g2.com/compare/freshdesk-vs-hiver-in-gmail) ### 8. [Front](https://www.g2.com/products/front/reviews) By Front App **Average Rating:** 4.7/5 **Total Reviews:** 2,495 Front takes out the pain of shared inboxes (contact@, team@, jobs@...) by introducing collaboration in email. Reviewers say compared to MyAlice, Front is: - Slower to reach roi - More expensive Categories in common with MyAlice: [Customer Communications Management](https://www.g2.com/categories/customer-communications-management), [Social Customer Service](https://www.g2.com/categories/social-customer-service), [Live Chat](https://www.g2.com/categories/live-chat) **Compare:** [MyAlice vs Front](https://www.g2.com/compare/front-vs-myalice) **Compare Front with other alternatives:** - [Front vs LiveChat](https://www.g2.com/compare/front-vs-livechat) - [Front vs Wati](https://www.g2.com/compare/front-vs-wati) - [Front vs Tidio](https://www.g2.com/compare/front-vs-tidio) - [Front vs Zoho Desk](https://www.g2.com/compare/front-vs-zoho-desk) - [Front vs Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-front) - [Front vs Fin](https://www.g2.com/compare/fin-vs-front) - [Front vs Freshdesk](https://www.g2.com/compare/freshdesk-vs-front) - [Front vs LiveAgent](https://www.g2.com/compare/front-vs-liveagent) - [Front vs Hiver in Gmail](https://www.g2.com/compare/front-vs-hiver-in-gmail) ### 9. [LiveAgent](https://www.g2.com/products/liveagent/reviews) By QualityUnit **Average Rating:** 4.5/5 **Total Reviews:** 1,538 LiveAgent helps businesses provide better customer service across all communication channels including email, chat and phone. Deliver customer Wow and grow your business with LiveAgent, a customer service software trusted by 30.000+ companies worldwide. Reviewers say compared to MyAlice, LiveAgent is: - Slower to reach roi - More expensive Categories in common with MyAlice: [Customer Communications Management](https://www.g2.com/categories/customer-communications-management), [Social Customer Service](https://www.g2.com/categories/social-customer-service), [Live Chat](https://www.g2.com/categories/live-chat) **Compare:** [MyAlice vs LiveAgent](https://www.g2.com/compare/liveagent-vs-myalice) **Compare LiveAgent with other alternatives:** - [LiveAgent vs LiveChat](https://www.g2.com/compare/liveagent-vs-livechat) - [LiveAgent vs Wati](https://www.g2.com/compare/liveagent-vs-wati) - [LiveAgent vs Tidio](https://www.g2.com/compare/liveagent-vs-tidio) - [LiveAgent vs Zoho Desk](https://www.g2.com/compare/liveagent-vs-zoho-desk) - [LiveAgent vs Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-liveagent) - [LiveAgent vs Fin](https://www.g2.com/compare/fin-vs-liveagent) - [LiveAgent vs Freshdesk](https://www.g2.com/compare/freshdesk-vs-liveagent) - [LiveAgent vs Front](https://www.g2.com/compare/front-vs-liveagent) - [LiveAgent vs Hiver in Gmail](https://www.g2.com/compare/hiver-in-gmail-vs-liveagent) ### 10. [Hiver in Gmail](https://www.g2.com/products/hiver-in-gmail/reviews) By Hiver **Average Rating:** 4.6/5 **Total Reviews:** 1,283 Hiver transforms your inbox (Gmail or Outlook) into a simple, powerful collaboration and customer support tool. Reviewers say compared to MyAlice, Hiver in Gmail is: - Slower to reach roi - More expensive Categories in common with MyAlice: [Customer Communications Management](https://www.g2.com/categories/customer-communications-management), [Social Customer Service](https://www.g2.com/categories/social-customer-service), [Live Chat](https://www.g2.com/categories/live-chat) **Compare:** [MyAlice vs Hiver in Gmail](https://www.g2.com/compare/hiver-in-gmail-vs-myalice) **Compare Hiver in Gmail with other alternatives:** - [Hiver in Gmail vs LiveChat](https://www.g2.com/compare/hiver-in-gmail-vs-livechat) - [Hiver in Gmail vs Wati](https://www.g2.com/compare/hiver-in-gmail-vs-wati) - [Hiver in Gmail vs Tidio](https://www.g2.com/compare/hiver-in-gmail-vs-tidio) - [Hiver in Gmail vs Zoho Desk](https://www.g2.com/compare/hiver-in-gmail-vs-zoho-desk) - [Hiver in Gmail vs Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-hiver-in-gmail) - [Hiver in Gmail vs Fin](https://www.g2.com/compare/fin-vs-hiver-in-gmail) - [Hiver in Gmail vs Freshdesk](https://www.g2.com/compare/freshdesk-vs-hiver-in-gmail) - [Hiver in Gmail vs Front](https://www.g2.com/compare/front-vs-hiver-in-gmail) - [Hiver in Gmail vs LiveAgent](https://www.g2.com/compare/hiver-in-gmail-vs-liveagent) ## Explore Articles - [What is the most reliable social media management tool for enterprises?](https://www.g2.com/discussions/what-is-the-most-reliable-social-media-management-tool-for-enterprises) - [Which secure data room services comply with legal regulations for document sharing?](https://www.g2.com/discussions/which-secure-data-room-services-comply-with-legal-regulations-for-document-sharing) - [What platform provides secure remote desktop sharing?](https://www.g2.com/discussions/what-platform-provides-secure-remote-desktop-sharing) - [Advanced contact center management software](https://www.g2.com/discussions/what-s-the-most-advanced-contact-center-management-software) - [What is the most cost effective knowledge base solution for entrepreneurs?](https://www.g2.com/discussions/what-is-the-most-cost-effective-knowledge-base-solution-for-entrepreneurs) - [What is the most affordable media targeting solution for small teams?](https://www.g2.com/discussions/what-is-the-most-affordable-media-targeting-solution-for-small-teams) ## Spotlight Categories - [Sales Tax and VAT Compliance Software](https://www.g2.com/categories/sales-tax-and-vat-compliance) - [Revenue Operations & Intelligence (RO&I) Software](https://www.g2.com/categories/revenue-operations-intelligence-ro-i) - [Influencer Marketing Platforms](https://www.g2.com/categories/influencer-marketing-platforms)