Top 10 MyAlice Alternatives & Competitors

(28)4.5 out of 5

The Live Chat Software solutions below are the most common alternatives that users and reviewers compare with MyAlice. Live Chat Software is a widely used technology, and many people are seeking simple, high quality software solutions with co-browsing, in-app messaging, and lead development. Other important factors to consider when researching alternatives to MyAlice include integration and features. The best overall MyAlice alternative is LiveChat. Other similar apps like MyAlice are Wati, Tidio, Salesforce Service Cloud, and Zoho Desk. MyAlice alternatives can be found in Live Chat Software but may also be in Help Desk Software or Communication Platform as a Service (cPaaS) Platforms.

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Best Paid & Free Alternatives to MyAlice

LiveChat
Wati
Tidio
Salesforce Service Cloud
Zoho Desk
Fin by Intercom
Freshdesk
Front

Top 10 Alternatives to MyAlice Recently Reviewed By G2 Community

Browse options below. Based on reviewer data, you can see how MyAlice stacks up to the competition, check reviews from current & previous users in industries like Retail, Consumer Goods, and Restaurants, and find the best product for your business.

LiveChat

By Text

4.5/5

(773)

Product Description

Reviewers say compared to MyAlice, LiveChat is:

Slower to reach roi

More expensive

Categories in common with MyAlice:

By Wati

Product Description

Reviewers say compared to MyAlice, Wati is:

Slower to reach roi

More expensive

Categories in common with MyAlice:

Customer Communications Management

Social Customer Service

Tidio

By Tidio

4.7/5

(1,851)

Product Description

Tidio is an all-in-one AI customer support platform that includes help desk issue tracking, live chat, chatbot automation (Flows), and an AI customer service agent (Lyro). The platform allows businesses to manage all customer communication from a single dashboard, including email and social media channels like WhatsApp, Messenger, and Instagram. Tidio’s interactive widget functions as both a live chat plugin and a chatbot. With Flows, businesses can create custom chatbot-like automations to automatically provide answers to incoming messages, offer support, and generate leads. Additionally, Lyro uses your knowledge base and FAQs to provide accurate, helpful, and natural answers and solutions in your brand’s unique tone of voice. Lyro can achieve up to a 64% resolution rate, allowing your team to focus on more complex issues.

Reviewers say compared to MyAlice, Tidio is:

Slower to reach roi

More expensive

Better at meeting requirements

Categories in common with MyAlice:

Customer Communications Management

Social Customer Service

Live Chat

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Zoho Desk

By Zoho

4.4/5

(7,136)

Product Description

Reviewers say compared to MyAlice, Zoho Desk is:

Slower to reach roi

More expensive

Categories in common with MyAlice:

Customer Communications Management

Social Customer Service

Product Description

Fin’s AI Agent System gives you complete control with four core capabilities, analyze, train, test, and deploy, all in one easy-to-use workspace. It’s designed to fine-tune quality and drive continuous performance improvement. No code required. Train: Teach Fin with your knowledge, data, policies, and tone of voice. It delivers accurate, consistent answers and handles complex tasks in more than 45 languages. Test: Use real customer questions to check answer quality. Simulate different audiences and refine sources and settings so Fin always reflects your brand and policies. Deploy: Launch Fin across email, voice, live chat, social, and more. It can answer, triage, and collaborate with your team to provide a consistent experience everywhere. Analyze: Monitor and optimize Fin’s performance across AI and human service. Spot issues, fill content gaps, and improve service quality with AI-powered suggestions.

Reviewers say compared to MyAlice, Fin by Intercom is:

Slower to reach roi

More expensive

Categories in common with MyAlice:

Customer Communications Management

Social Customer Service

Live Chat