--- title: Mozeo Reviews meta_title: 'Mozeo Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 32 reviews by the users' company size, role or industry to find out how Mozeo works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 32 scale: '5' date_modified: '2026-08-07' parent_category: name: Marketing url: https://www.g2.com/categories/marketing --- # Mozeo Reviews **Vendor:** Mozeo **Category:** [Mobile Marketing Software](https://www.g2.com/categories/mobile-marketing) **Average Rating:** 4.4/5.0 **Total Reviews:** 32 ## About Mozeo Mozeo has been a leading authority for over a decade, helping thousands of customers create and execute a text messaging plan. Get access to a feature-loaded dashboard that includes contacts management, keyword autoresponders, SMS, MMS, text conversations, live chat, reports, and more. Best of all, our support is unmatched - we've had a 97% customer satisfaction rating for three years running. ## Mozeo Pros & Cons **What users like:** - Users appreciate the **ease of use** of Mozeo, enhancing communication and efficiency with effortless mass messaging capabilities. (12 reviews) - Users find Mozeo's **customer support** to be timely and exceptionally helpful whenever assistance is needed. (7 reviews) - Users value the **flexibility and efficiency** of Mozeo's messaging, facilitating easy group communications without sharing personal info. (7 reviews) - Users value the **easy communication** with team members, enabling straightforward interactions even from remote locations. (6 reviews) - Users appreciate the **easy communication** capabilities of Mozeo, enabling seamless message delivery without sharing personal information. (6 reviews) - Easy Setup (5 reviews) - Users appreciate the **helpful customer support** of Mozeo, highlighting its timely and effective assistance in resolving issues. (5 reviews) - Users appreciate the **fast response times** of Mozeo's customer support, which effectively resolves issues and enhances service quality. (5 reviews) - Automation (4 reviews) - Reliability (4 reviews) **What users dislike:** - Users find Mozeo to be **expensive** , with unpredictable costs making budgeting and planning challenging for fluctuating messaging volumes. (3 reviews) - Users face **messaging issues** with Mozeo, including lack of reporting and accidental mass sends. (3 reviews) - Users note that **contact organization features** need improvement, as sorting and error tracking are challenging. (2 reviews) - Users struggle with **dashboard issues** , finding it hard to navigate and access features for purchasing credits. (2 reviews) - Users desire more **reporting options** from Mozeo, particularly on message reception and timing for better tracking. (2 reviews) - Learning Curve (2 reviews) - Users find Mozeo's **limited features** in the smaller package restrictive, impacting flexibility for diverse messaging needs. (2 reviews) - Users find the **missing features** of Mozeo limiting, particularly regarding message length and functionality. (2 reviews) - Poor Customer Support (2 reviews) - Reporting Issues (2 reviews) ## Mozeo Reviews ### 1. The occasional Mozeo user. **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Enterprise (> 1000 emp.) **Reviewed Date:** December 24, 2016 **What do you like best about Mozeo?** I have received great support from Mozeo when I run into trouble. **What do you dislike about Mozeo?** I have always had a hard time importing contacts. **What problems is Mozeo solving and how is that benefiting you?** We use it as an additional internal communications channel when email isn't working. ## Mozeo Discussions - [What is Mozeo used for?](https://www.g2.com/discussions/what-is-mozeo-used-for) - [View Mozeo pricing details and edition comparison](https://www.g2.com/products/mozeo/reviews?filters%5Bnps_score%5D%5B%5D=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-13+06%3A20%3A34+-0500&secure%5Bsession_id%5D=295fdd9c-049f-4932-b1ba-c8ffe26ae3cd&secure%5Btoken%5D=33010c461e9e5e1dc034d8efa670cf47fe6001c3583a9d5c8d4ba86da9497423&format=llm_user) ## Mozeo Features **Text Messaging** - Bulk SMS - Two-Way Text Messaging - Text Scheduler - Automatic Replies - Automatic URL Shortening - MMS Marketing - Personalization - Transactional SMS - Link Shortening - SMS Messaging - Scheduled Messaging - Chat/Messaging - 2-Way Messaging **Generative AI** - AI Text Generation - AI Text Summarization - AI Text-to-Speech - Generative AI **Analysis** - Application Attribution - Campaign Analysis - Uninstall Tracking - Activity Dashboard - Multi-Channel Attribution - ROI Tracking - Engagement Tracking - Behavior Tracking - Activity Tracking - Conversion Tracking **Communication** - Pop-up Chat - Notifications - Targeted Emails - In-App Messaging - Co-Browsing - Real-Time Notifications - Real-time Consumer-facing Chat **Campaigns** - Bulk SMS - Two-Way Text Messaging - Email Campaigns - Audience Segmentation - Campaign Segmentation - Drip Campaigns - Multi-Campaign - Email Marketing - Multi-Channel Marketing - Location-Based Marketing - SMS Marketing - Real-Time Notifications - Mobile Alerts ** Internal Use** - Customization - Conversation Archiving - Lead Development - Knowledge Base - Team Inbox - Customer Profiles **Additional Functionality** - Real-Time Analytics - Email Management - API - Single Sign On - Search/Filter - Collaboration Tools - Third-Party Integrations - Activity Dashboard - Canned Responses - Surveys & Feedback - Reporting/Analytics - Transfers/Routing - Geotargeting - Interaction Tracking - CRM - Transcripts/Chat History - Document Storage - Screen Sharing - Contact Management - Autoresponders - Multi-Channel Communication - Mobile Access - AI Copilot - Offline Form - Real-Time Monitoring - Support Ticket Management - File Sharing **Engagement** - Coupons and Promotions - Social Promotion **SMS Platform** - Reporting - Marketing Automation - White Label - Short Codes - API Integration - QR Codes **Platform** - Optimization - Integrations - Mobile Marketing - Internationalization - Social Media Integration - Third-Party Integrations **Agentic AI - SMS Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations - Campaign Planning - Multi-Language **Agentic AI - Mobile Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making - Campaign Planning **AI Automation - SMS Marketing** - AI SMS **Additional Functionality** - Visual Analytics - Autoresponders - Landing Pages/Web Forms - Campaign Analytics - Reporting & Statistics - Campaign Scheduling - Contact Management - Text-to-Win - CRM - AI Copilot - Data Import/Export - Contextual Targeting - Real-Time Data - Mobile Access - API - Coupons - Customizable Templates - Drag & Drop - A/B Testing - Generative AI - Real-Time Analytics - Campaign Management - Event Triggered Actions - Real-Time Reporting - Contact Database - Customizable Branding - Reminders **AI Content Generation - SMS Marketing** - AI SMS **Additional Functionality** - Campaign Scheduling - Reputation Management - Polls/Voting - Compliance Management - Customer Segmentation - Landing Pages/Web Forms - AI Copilot - API - Text-to-Win - Mobile Coupons - Natural Language Processing - Customizable Templates - Drip Campaigns - Contact Management - Activity Tracking - Communication Management - Reporting/Analytics - Keyword Tracking - Multi-Campaign - Mass Texting - Interaction Tracking - Alerts/Notifications - Consent Management - Engagement Tracking - Open Rate Tracking - Generative AI - Automated Responses - Reporting & Statistics - Templates - Survey Builder - Contact Database - Real-Time Notifications - Customizable Fields - Reminders - Mobile Alerts - Automated Scheduling - Campaign Management - MMS - Event Triggered Actions - Mobile Keywords - Audience Targeting - Activity Dashboard - Template Management - Autoresponders - Survey/Poll Management **Features** - Standalone Booking - Integrated App - SMS - Email - Voice - Confirmation and Cancellation **Additional Functionality** - Website Integration - Recurring Appointments - Generative AI - Customizable Branding - Mobile Alerts - Reporting & Statistics - AI Copilot - Real-Time Updates - HIPAA Compliant - Appointment Scheduling - Surveys & Feedback - Multi-Location - Activity Dashboard - Third-Party Integrations - API - Availability Management - Rescheduling - Contact Database - Multi-Language - Real-Time Reporting - Confirmations/Reminders - Two-Way Communication - Automated Responses - Customizable Templates - Social Media Integration - Payment Reminders - Calendar Sync - Self Service Portal - Electronic Payments - SMS Messaging - Data Import/Export ## Top Mozeo Alternatives - [Textedly](https://www.g2.com/products/textedly/reviews) - 4.6/5.0 (1,386 reviews) - [EZ Texting](https://www.g2.com/products/ez-texting/reviews) - 4.5/5.0 (728 reviews) - [Adobe Marketo Engage](https://www.g2.com/products/adobe-marketo-engage/reviews) - 4.1/5.0 (3,026 reviews)