# monday Work Management Reviews **Vendor:** monday.com **Category:** [Project Management Software](https://www.g2.com/categories/project-management) **Average Rating:** 4.7/5.0 **Total Reviews:** 15,324 ## About monday Work Management monday work management is a flexible, AI-powered platform that empowers organizations to plan, execute, and scale any type of work in one place. It connects every level of work — from everyday tasks to company-wide initiatives — giving teams the freedom to work their way and leaders the visibility and control to turn strategy into impact.
 More than 245K customers worldwide, from fast-growing startups to Fortune 500 enterprises, rely on monday work management to operate smarter, move faster, and collaborate seamlessly across departments. Start your 14-day free trial and see monday work management in action. ## monday Work Management Pros & Cons **What users like:** - Users find monday.com Work Management to be very **user-friendly** , making team collaboration and task management easy and efficient. (4038 reviews) - Users value the **effective team collaboration** features of monday.com, enhancing organization and communication for remote teams. (2777 reviews) - Users value **efficient project management** with monday.com, facilitating seamless collaboration and task organization across teams. (2737 reviews) - Users appreciate the **organization capabilities** of monday.com, enabling seamless project management and efficient team collaboration. (2658 reviews) - Users value the **effective task management** of Monday Work Management, ensuring projects stay on track and organized. (2417 reviews) - Simple (1915 reviews) - Daily Use (1842 reviews) - Project Tracking (1755 reviews) - User Interface (1736 reviews) - Intuitive (1709 reviews) **What users dislike:** - Users desire **missing features** such as better task management and integration options to enhance their experience with monday Work Management. (1721 reviews) - Users find a **steep learning curve** with monday Work Management, especially when dealing with large datasets and integrations. (1186 reviews) - Users note the **limited features** of monday Work Management, wishing for enhanced functionality and smoother processing. (1036 reviews) - Users find monday Work Management **not intuitive** , leading to confusion and difficulty in leveraging its full capabilities. (835 reviews) - Users face **limited customization** options in monday Work Management, restricting workflows and task configurations. (746 reviews) - Limited Functionality (611 reviews) - Automation Difficulties (566 reviews) - Expensive (549 reviews) - Complexity (548 reviews) - Overwhelming Features (517 reviews) ## monday Work Management Reviews ### 1. Streamlining workflows with Monday.com **Rating:** 5.0/5.0 stars **Reviewed by:** Jena R. | VP Strategic Account Management & Validations, Small-Business (50 or fewer emp.) **Reviewed Date:** January 30, 2025 **What do you like best about monday Work Management?** Monday.com provides visual dashboards that provide a clear overview of tasks, deadlines, and progress, ensuring everyone stays aligned. I can easily check on progress on a project without having to wait for an update from the Project Manager. I can quickly view our accounts payable, pull up invoices and problem solve with our customers, again without having to wait for input from acccounting. Monday.com tools make project management and working between sales and operations a more efficient and smoother process. I use Monday.com every day **What do you dislike about monday Work Management?** I do not have any real dislikes about Monday.com. Perhaps the only downside is there is a bit of a learning curve to set up project workflows. It is not 100% intuitive but to be fair the learning curve on other platforms is equal or a higher bar. **What problems is monday Work Management solving and how is that benefiting you?** We are a global company working across many time frames, Monday.com helps us communicate about projects, workflows and our accounts receivable system. It allows me to quickly see project updates, status and timeframes. I can easily communicate with our operations team about incoming projects - giving them visibily to the sales pipeline. ### 2. Game-Changing, Intuitive Tools That Streamline Work Across the Team **Rating:** 5.0/5.0 stars **Reviewed by:** Aaron R. | Warehouse Shipping Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 14, 2026 **What do you like best about monday Work Management?** I love Monday.com’s simple yet effective user interface, which makes onboarding new employees a breeze. A lot of other project management software can be difficult to navigate, but Monday.com feels intuitive and natural for our team. The wide selection of integrations keeps helping us find new ways to streamline our work, and the built-in AI tools have been an absolute game changer. It’s boosted our performance more than we expected, and now we can’t imagine working without it. We use Monday.com for project management, HR, CRM, inventory control, and dispatch. Because of that, we’ve been able to replace at least three separate software applications and save a significant amount of money. Their customer support is always helpful, and there's a wealth of knowledge on the Monday Community Forum. Overall, it’s well worth the price for teams of any size that want to take their work to the next level. **What do you dislike about monday Work Management?** The only downside I can see with Monday.com is having to choose between Work Management, CRM, Service, or Dev. Using both Work Management and CRM side by side feels redundant since the two could be combined into one amazing software. **What problems is monday Work Management solving and how is that benefiting you?** Work Management is helping us add transparency to all data and communication that moves through our company. We never miss a single detail. ### 3. The Best All-in-One Tool for Nonprofit Communicators **Rating:** 5.0/5.0 stars **Reviewed by:** Matthew S. | Communications Director, Small-Business (50 or fewer emp.) **Reviewed Date:** May 14, 2026 **What do you like best about monday Work Management?** It is incredibly customizable while also being easy to use and to show others. I am very tech-minded, so it comes fairly easily to me, but I'm also able to incorporate my teammates who are tech-challenged easily. **What do you dislike about monday Work Management?** I've been using Monday.com for years and feel it has addressed all the issues I had earlier on (e.g., lack of features in the mobile app). My only current dislike is their constant push for me to use AI, but that is common with any company these days. **What problems is monday Work Management solving and how is that benefiting you?** Monday's most important role on my team is to centralize all our communications workflow into one place. We have everything from draft ideas, content calendars, long-term video projects, etc. The ability to upload files, comment back-and-forth, and easily link out to other websites is great. While this started at my non profit as a communications tool, our grantwriters have also begun using it to track grants on a daily basis. ### 4. Intuitive Solution for Everything from To-Do Lists to ECR Tracking **Rating:** 4.5/5.0 stars **Reviewed by:** Adam N. | IT Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 07, 2026 **What do you like best about monday Work Management?** Its very easy and intuitive to setup a new board for things as simple as a todo list for an individual or team, to as complicated as a full-fledge ECR tracking system. **What do you dislike about monday Work Management?** Its very expensive, and they hide some features that I really think should be included in the Pro plan behind the Enterprise paywall, which is nearly double the price of Pro plans. Performance can be an issue sometimes, and they lock this behind paywall as well. If you want any help with technical issues or performance issues, the sales team tends to just push you toward Enterprise with promises that it will fix everything but very little proof or evidence. **What problems is monday Work Management solving and how is that benefiting you?** We use it for team and personal task and project tracking, but we also use service desk for tracking maintenance requests, engineering change requests, and potentially IT help desk tickets in the future. I think one of the main benefits is that it enables tech-savvy users outside of the IT department to be able to setup relatively complicated solutions without help from IT. ### 5. Robust Agent Management, Minor Email Link Hiccups **Rating:** 5.0/5.0 stars **Reviewed by:** Courtney R. | Insurance Lead Agent, Small-Business (50 or fewer emp.) **Reviewed Date:** June 04, 2024 **What do you like best about monday Work Management?** I find monday Work Management really useful for tracking agent performance, including how often tasks are addressed or escalated. It helps us know how team members are performing, whether they are doing well or if they're close to termination. We also keep track of login data, including credentials, start dates, and termination dates, literally housing our entire workstation data. We use it to manage everything about agents, making it an essential tool for us. Setting up boards, items, and sub-items is pretty easy, and despite the initial workload of transitioning to a unified platform, monday Work Management simplifies this process, making it manageable. **What do you dislike about monday Work Management?** Sometimes when I try to send an email with a link to post into monday Work Management, it just never posts. So, I have to copy and paste the email into Monday or grab a screenshot to have the time stamp. But that's the only real issue I can think of. **What problems is monday Work Management solving and how is that benefiting you?** I use monday Work Management to track agent performance, escalate issues, and manage login data, start dates, and termination dates. It centralizes all our management tasks, housing our entire workstation in one place. ### 6. Great tool for team collaboration **Rating:** 4.0/5.0 stars **Reviewed by:** Jiaying L. | VP of Finance, Small-Business (50 or fewer emp.) **Reviewed Date:** May 04, 2026 **What do you like best about monday Work Management?** What I like most about monday Work Management is how it centralizes information and improves execution across teams. In complex environments like real estate development, there are many moving pieces—construction progress, financing, leasing, and compliance. monday allows us to track all these workflows in one place, which reduces miscommunication and helps prioritize tasks more effectively. I also appreciate the ability to create customized dashboards for different stakeholders. For example, management can focus on high-level KPIs, while operational teams track detailed tasks. That level of clarity really helps drive accountability and faster decision-making. **What do you dislike about monday Work Management?** One limitation I’ve noticed with monday.com Work Management is that while it’s very flexible, it can sometimes become overly complex as workflows scale. As more boards, automations, and integrations are added, it can be challenging to maintain consistency and clarity across teams. Without strong governance or standardized structures, different teams may end up using the platform in very different ways. That said, I think this is more of a process challenge than a platform issue. With clear internal guidelines and thoughtful setup, this can be managed effectively. **What problems is monday Work Management solving and how is that benefiting you?** monday.com Work Management solves two key problems for me: lack of centralized tracking and inefficient cross-team coordination. In real estate development, we often have multiple parallel workstreams—construction progress, financing, leasing, and compliance—and historically, these are tracked separately. This creates delays and misalignment, especially when decisions depend on multiple teams. monday brings all these workflows into one platform, allowing us to track timelines, dependencies, and responsibilities in real time. The benefit is that I can quickly identify bottlenecks, prioritize critical tasks, and ensure that teams stay aligned without constant follow-ups. It also helps improve decision-making speed, which is crucial in managing projects with tight timelines and financial constraints. ### 7. Exactly what we needed! **Rating:** 5.0/5.0 stars **Reviewed by:** Julian W. | Operations Manager, Manufacturing, Small-Business (50 or fewer emp.) **Reviewed Date:** March 27, 2023 **What do you like best about monday Work Management?** Monday.com has given us visibility throughout our shop on the status of orders... Given the amount of growth weve seen im not sure how we would have managed without the organization and process this cloud based software has given us. **What do you dislike about monday Work Management?** Given the fact that monday.com is allways expanding its features and capabilities , which is exiting as it gives you more posibilities , this also creates alot of unexpected changes and can from time to time create a lot of work to find ways to fix or update our processes since we depend alot on the export spreadsheets from monday.com **What problems is monday Work Management solving and how is that benefiting you?** Monday.com has helped us with consolidateing alot of our programs / software that we previously used to one cloud based software. It has given us the visibility on the floor at each work station to see what jobs need to be done next.. This has also allowed us to schedule and plan ahead... Monday.com also helps us track how long each process takes with its time tracking feature. ### 8. A Vast, Helpful Tool That Makes Tracking and Organizing Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Melissa Q. | Senior Media Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** May 01, 2026 **What do you like best about monday Work Management?** I think it's such a vast, helpful tool. Once you look try the different tools, filters, views, etc. you really can make tracking/implementing/trafficking/organizing so easy. **What do you dislike about monday Work Management?** I think there are still some kinks to work out, specifically with the AI recommendations. I asked it to provide a simple formula to auto-move things into a specific group, based on a column change of a formula, and AI recommended a specific automation, and when I went to add that automation, I keep getting an error message. And when I try to make it manually, it doesn't work. **What problems is monday Work Management solving and how is that benefiting you?** It’s helping our cross-functional teams work smarter together. That said, I still think there’s a HUGE learning curve, especially as our teams have grown so much over the last 5 years I’ve been using it at this company. There are definitely more opportunities for basic Monday trainings with our corporate teams, particularly as part of the onboarding process, and that should be a baseline expectation. For me personally, I use it literally every single day at work. It supports cross-functional partnership, helps me stay organized, streamlines conversations, and also keeps things organized when working with our agencies. ### 9. Easy to Use and Highly Customizable for Job Lifecycle Tracking **Rating:** 4.5/5.0 stars **Reviewed by:** Christina B. | Project Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** May 04, 2026 **What do you like best about monday Work Management?** Monday is really easy to use. I also love how simple it is to build and customize it to fit my needs—it’s both impressive and straightforward. **What do you dislike about monday Work Management?** Integrations are probably the main area where I’d recommend some improvement. Our company uses Monday as a job life cycle tracking system, and it would be really helpful if it integrated with our CRM, Ring Central, and Outlook calendars. While there are some bits and pieces that do work out for us, it would be so much better if it were a complete system. **What problems is monday Work Management solving and how is that benefiting you?** This has given us a clearer picture of where everything stands in our life cycle. We use the automated email system to send updates to our customers, and while it doesn’t completely fit our needs, it does work. Overall, it has helped streamline our process by reducing the time we spend tracking things down and sending out updates. ### 10. User-Friendly Task Tracking With Top-Notch Performance and Great Pricing **Rating:** 5.0/5.0 stars **Reviewed by:** Carlos M. | Executive Operations Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** April 29, 2026 **What do you like best about monday Work Management?** Having the possibility of tracking tasks, projects and pending stuff we need to keep track of in our company. UI is very user-friendly and anybody can jump in and learn the essentials in a short amount of time, saving adoption times during onboarding process for all new users. AI helper can make some mistakes but I believe it's still coniderably dependable and helped me a lot for specific migration tasks between workspaces. Performance is top-notch, any decent internet connection will work with the solution. I have not tried the integrations yet, but I did browse a bit, they seem very well-thought-out and easy to set up, I will most likely start using the Gmail ones to make sure emails can be converted into tasks for easier tracking. Pricing is one of the best in the market, I tell this both as a former seller for Monday and a current user, it's simply that good. **What do you dislike about monday Work Management?** AI helper needs a bit more work on, I had to write very specific prompts for him to actually get a full scope. Nevertheless, it works, it did get the job done. **What problems is monday Work Management solving and how is that benefiting you?** It allows me and my team to keep track of all the pending tasks, projects, and events we have. Before this, we relied on a very manual process. It worked, but it didn’t give us the same level of organization or efficiency that Monday provides us now. ## monday Work Management Discussions - [Is it possible for you to have your own CRM on Monday?](https://www.g2.com/discussions/15494-is-it-possible-for-you-to-have-your-own-crm-on-monday) - 5 comments, 3 upvotes - [How can I Integrate my boards with Google Data Studio](https://www.g2.com/discussions/how-can-i-integrate-my-boards-with-google-data-studio) - 1 comment, 2 upvotes - [How do I integrate Mondays with Fareharbor booking software.](https://www.g2.com/discussions/how-do-i-integrate-mondays-with-fareharbor-booking-software) - 1 comment, 2 upvotes - [Interior Design Pipeline Management](https://www.g2.com/discussions/51765-interior-design-pipeline-management) - 1 comment, 1 upvote - [Why cant I have a time sched](https://www.g2.com/discussions/50563-why-cant-i-have-a-time-sched) - 1 comment, 1 upvote - [View monday Work Management pricing details and edition comparison](https://www.g2.com/products/monday-com/reviews/monday-work-management-review-4732696?section=pricing&secure%5Bexpires_at%5D=2026-05-16+14%3A22%3A01+-0500&secure%5Bsession_id%5D=4a6fb898-3b06-4298-9878-16d19dc1cf27&secure%5Btoken%5D=7fa46b39c2c43800cf2baf8d7a4cfd08796002e5dd5c3fbad70019a8885f79f9&format=llm_user) ## monday Work Management Integrations - 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Portfolio Mix **Setup** - Activities - Flows - Dependencies - Notifications **Tasks** - Tasks - Details - Priority **Platform Basics** - Drag & Drop Scheduling - Project and Task Lists Organization - Project Templates - Budgeting and Cost Estimation - Team Member Roles - Automated Alerts and Notficiations **Task Creation** - Creation & Assignment - Due Dates - Drag & Drop - Mass Updates **Automation** - Workflows - Customization - Data repository **Communication** - Discussions - External - Announcements **Responses** - Personalization - Route To Human - Natural Language Understanding (NLU) **Automation - AI Agents** - Sales Follow-Up - Customer Interaction Automation - Lead Generation - Document Processing - Feedback Collection **Automation** - Sales Follow-Up - Feedback Collection - Document Processing - Lead Generation - Customer Interaction Automation **Agentic AI - Kanban Project Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Marketing Resource Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration **Action Item Detection - AI Note-taking Software** - Action Item extraction - Summary Generation **Projects** - Planning - Project Map - GANTT - Calendar View - Views - Project Budgeting - Issue Tracking - Templates - Time & Expense - Methodologies **Project Management** - Dependencies - Priorities - Lean Management **Management** - Updates - Audit Trail - Integration **Kanban Boards** - Kanban Cards - Drag and Drop - Visibility **Content Planning** - Content Organization - Task Assignment - Content Scheduling **Task Management** - Task Prioritization - To-Do Lists - Dependencies - Recurring Tasks **Administration** - Permissions - Procedures - Remote Work **Content & Documents** - File Sharing - Notes - Search - Versioning **Platform** - Conversation Editor - Integration - Human-In-The-Loop **Autonomy - AI Agents** - Independent Decision Making - Adaptive Responses - Task Execution - Problem Solving **Autonomy** - Problem Solving - Task Execution - Adaptive Responses - Independent Decision Making **Automatic Transcription - AI Note-taking Software** - Speech-to-text Transcription **Time Tracking** - Ease of Completing Timesheets - Tracking Time to Project/Task - Billable Time Rate Management **Resource Management** - Resource Definiton - Capacity - Scheduling **Resource Management** - Definition - Allocation - Optimization **Planning** - Workflow - Backlog - Optimization **Project management** - Task Prioritization - Dependencies - Planning - Views - Scheduling - Dashboards **Controls** - Custom Views - Followers - User Management - Calendars - Public Sharing **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Generation **Outbound Sales** - Follow-Up Scheduling - Prospect Prioritization - Multichannel Campaign Execution - Personalized Outreach - Outreach Performance Analytics **Customer Query Resolution - AI Customer Support Agents** - Automated Ticket Resolution - Contextual Response Generation - Sentiment Analysis - Knowledge Base Utilization - Multilingual Support **Agentic AI - AI Agents** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Collaboration & Sharing - AI Note-taking Software** - Team-based Access **Client Invoicing** - Invoice Creation and Delivery - Electronic Payments - Project Accounting / Revenue Recognition **Project Monitoring** - Baselining / KPIs - Resource Allocation - Dashboards **Data & Analytics** - Data Consolidation - Visualizations - Performance - Risk Analysis **Workload** - Resource Allocation - Workspace - Configuration - Insights **Project Management** - Task Management - Planning - Visibility - Integration **Marketing Campaign Performance** - Performance and ROI Tracking - Activity Tracking **Customer Interaction Automation - AI Customer Support Agents** - Proactive Customer Outreach - Feedback Collection - Escalation Handling - Workflow Optimization **Agentic AI - Workflow Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Language & Accent Support - AI Note-taking Software** - Multi-Language and Accent Support **Communication & Collaboration** - Communication Channels - Document Management - Collaboration **Remote Collaboration** - Alignment - Accountability - Connectivity - Offline Mode **Generative AI** - AI Text Generation - AI Text Summarization **Strategy - Project and Portfolio Management** - Simulation - Tracking - Planning - Objectives - Visiblity - Alignment - Risk Management - Implementation - Optimization - Prioritization **Agentic AI - Marketing Calendar** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Proactive Assistance **Multi-Platform Integration - AI Note-taking Software** - Integrations **Cost Management** - Project Budgeting - Time & Expense - Profitability **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Project Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Privacy & Security Controls - AI Note-taking Software** - Access Control **Mobile Time Tracking** - Time Tracking **Integration** - Front Office - Back Office - External data **Agentic AI - Project Collaboration** - Multi-step Planning - Cross-system Integration **Searchable Note Archives - AI Note-taking Software** - Semantic Search **Administration** - Business Tool Integration - Workflow - Automated Reminders - Policy Compliance Management - User, Role, and Access Management **Generative AI** - AI Text Generation - AI Text Summarization **Speaker Identification - AI Note-taking Software** - Speaker Recognition **Platform** - Reporting - APIs / Integration - Internationalization - Performance and Reliability - Mobile User Support **Agentic AI - Work Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction **Other Features** - Integrations - Reporting **Inbound Sales** - Data Enrichment - Inquiry Routing - Feedback Collection - Real-Time Engagement - Lead Qualification **Automation** - Customer Interaction Automation - Feedback Collection - Document Processing **Autonomy** - Independent Decision Making - Adaptive Responses - Task Execution - Problem Solving ## Top monday Work Management Alternatives - [ClickUp](https://www.g2.com/products/clickup/reviews) - 4.6/5.0 (11,873 reviews) - [Wrike](https://www.g2.com/products/wrike/reviews) - 4.2/5.0 (4,448 reviews) - [Hive](https://www.g2.com/products/hive-hive-hive/reviews) - 4.6/5.0 (650 reviews)