--- title: ModMed Reviews meta\_title: 'ModMed Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 362 reviews by the users' company size, role or industry to find out how ModMed works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 362 scale: '5' date\_modified: '2026-08-10' parent\_category: name: Health Care url: https://www.g2.com/categories/health-care --- ### ModMed Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users find ModMed to be **exceptionally easy to use** , streamlining workflows and enhancing patient documentation in dermatology practices. [(166 mentions)](https://www.g2.com/products/modmed/reviews?filters%5Bsentiment_snippet%5D=1834784&qs=pros-and-cons#reviews) Users value the **efficiency of ModMed** , noting simplified workflows, seamless scheduling, and enhanced operations in dermatology practices. [(121 mentions)](https://www.g2.com/products/modmed/reviews?filters%5Bsentiment_snippet%5D=1835713&qs=pros-and-cons#reviews) Users value **workflow efficiency** with ModMed, enjoying seamless integration for EMR, billing, and scheduling in dermatology practices. [(68 mentions)](https://www.g2.com/products/modmed/reviews?filters%5Bsentiment_snippet%5D=1835496&qs=pros-and-cons#reviews) Users praise ModMed for its **specialized focus on dermatology** , enhancing efficiency and user satisfaction significantly in practice. [(59 mentions)](https://www.g2.com/products/modmed/reviews?filters%5Bsentiment_snippet%5D=1834500&qs=pros-and-cons#reviews) Users value the **easy initial setup** of ModMed, appreciating the time saved for a seamless transition in workflow. [(57 mentions)](https://www.g2.com/products/modmed/reviews?filters%5Bsentiment_snippet%5D=1834945&qs=pros-and-cons#reviews) Users face challenges with **poor system functionality** , leading to complications in tracking and data accuracy. [(27 mentions)](https://www.g2.com/products/modmed/reviews?filters%5Bsentiment_snippet%5D=1834126&qs=pros-and-cons#reviews) Users find **missing features** in ModMed, including inadequate customization and essential functionalities not meeting their needs. [(26 mentions)](https://www.g2.com/products/modmed/reviews?filters%5Bsentiment_snippet%5D=1835683&qs=pros-and-cons#reviews) Users find the **difficult setup** of ModMed demanding, especially for new users navigating complex workflows. [(24 mentions)](https://www.g2.com/products/modmed/reviews?filters%5Bsentiment_snippet%5D=1835620&qs=pros-and-cons#reviews) Users find ModMed's features **limited and underdeveloped** , often requiring add-ons for essential functionalities and customization. [(24 mentions)](https://www.g2.com/products/modmed/reviews?filters%5Bsentiment_snippet%5D=1833958&qs=pros-and-cons#reviews) Users find the **inadequate reporting** features frustrating, as matching data and timely updates are often problematic. [(22 mentions)](https://www.g2.com/products/modmed/reviews?filters%5Bsentiment_snippet%5D=1834772&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of ModMed ##### 1. Ease of Use Users find ModMed to be **exceptionally easy to use** , streamlining workflows and enhancing patient documentation in dermatology practices. [ See 166 mentions ](https://www.g2.com/products/modmed/reviews?filters%5Bsentiment_snippet%5D=1834784&qs=pros-and-cons#reviews) See Related User Reviews ![Mandi N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mandi N.") MN Mandi N. Small-Business (50 or fewer emp.) 3.0/5 "Love-Hate" What do you like about ModMed? I like that you do updates to try to improve, but recently these updates have created harder navigations in the system. Then, these updates have inter ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Great, User-Friendly EMR System" What do you like about ModMed? It's a great EMR system and very user friendly. ##### 2. Efficiency Users value the **efficiency of ModMed** , noting simplified workflows, seamless scheduling, and enhanced operations in dermatology practices. [ See 121 mentions ](https://www.g2.com/products/modmed/reviews?filters%5Bsentiment_snippet%5D=1835713&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Great, User-Friendly EMR System" What do you like about ModMed? It's a great EMR system and very user friendly. KL Kemisha L. Enterprise (\> 1000 emp.) 4.5/5 "Mod Med" What do you like about ModMed? The customer support is very swift and efficient ##### 3. Workflow Efficiency Users value **workflow efficiency** with ModMed, enjoying seamless integration for EMR, billing, and scheduling in dermatology practices. [ See 68 mentions ](https://www.g2.com/products/modmed/reviews?filters%5Bsentiment_snippet%5D=1835496&qs=pros-and-cons#reviews) See Related User Reviews GH Greg H. 4.5/5 "Enhances Dermatology Workflow, Some Setup Hurdles" What do you like about ModMed? I find ModMed incredibly useful for quickly reviewing patient charts, which is essential in my dermatology practice. The ease of chart review, especia JT Julia T. 5.0/5 "Efficiency and Ease with ModMed's EMR System" What do you like about ModMed? I find ModMed to be an outstanding EMR/PM system that is both streamlined and efficient, which significantly enhances my workflow in dermatology. The ##### 4. Product Satisfaction Users praise ModMed for its **specialized focus on dermatology** , enhancing efficiency and user satisfaction significantly in practice. [ See 59 mentions ](https://www.g2.com/products/modmed/reviews?filters%5Bsentiment_snippet%5D=1834500&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Great, User-Friendly EMR System" What do you like about ModMed? It's a great EMR system and very user friendly. JT Julia T. 5.0/5 "Efficiency and Ease with ModMed's EMR System" What do you like about ModMed? I find ModMed to be an outstanding EMR/PM system that is both streamlined and efficient, which significantly enhances my workflow in dermatology. The ##### 5. Setup Ease Users value the **easy initial setup** of ModMed, appreciating the time saved for a seamless transition in workflow. [ See 57 mentions ](https://www.g2.com/products/modmed/reviews?filters%5Bsentiment_snippet%5D=1834945&qs=pros-and-cons#reviews) See Related User Reviews KU Kristen u. 5.0/5 "Effortless to Learn, Highly Recommend ModMed" What do you like about ModMed? I find ModMed to be incredibly user-friendly, which has been a significant advantage as I acclimate to a new practice. Learning a new system can be da LB Linda B. 5.0/5 "Improved Efficiency, Excellent MIPS Reporting" What do you like about ModMed? I appreciate how ModMed has significantly shortened the time our providers spend creating and documenting clinical notes, which streamlines our day-to ### 5 Cons or Disadvantages of ModMed ##### 1. Poor System Functionality Users face challenges with **poor system functionality** , leading to complications in tracking and data accuracy. [ See 27 mentions ](https://www.g2.com/products/modmed/reviews?filters%5Bsentiment_snippet%5D=1834126&qs=pros-and-cons#reviews) See Related User Reviews GH Greg H. 4.5/5 "Enhances Dermatology Workflow, Some Setup Hurdles" What do you dislike about ModMed? I find incorporating attachments into ModMed cumbersome, and embedding them directly into the chart for consultants is not as seamless as I would like JT Julia T. 5.0/5 "Efficiency and Ease with ModMed's EMR System" What do you dislike about ModMed? The integration with Klara has limitations in functionality beyond appointment reminders. ##### 2. Missing Features Users find **missing features** in ModMed, including inadequate customization and essential functionalities not meeting their needs. [ See 26 mentions ](https://www.g2.com/products/modmed/reviews?filters%5Bsentiment_snippet%5D=1835683&qs=pros-and-cons#reviews) See Related User Reviews SP Stacey P. 5.0/5 "Unified System with Effortless Setup" What do you dislike about ModMed? I find the current capabilities of Klara within ModMed lacking, particularly in the area of appointment confirmations. We need the ability to make cal AP Ayesha P. 3.5/5 "Automation and Support Shine, but New Features Lag" What do you dislike about ModMed? I find that the products often don't live up to the quality they promise. Whenever new features or products are released, they tend to over-promise an ##### 3. Difficult Setup Users find the **difficult setup** of ModMed demanding, especially for new users navigating complex workflows. [ See 24 mentions ](https://www.g2.com/products/modmed/reviews?filters%5Bsentiment_snippet%5D=1835620&qs=pros-and-cons#reviews) See Related User Reviews GH Greg H. 4.5/5 "Enhances Dermatology Workflow, Some Setup Hurdles" What do you dislike about ModMed? I find incorporating attachments into ModMed cumbersome, and embedding them directly into the chart for consultants is not as seamless as I would like LB Linda B. 5.0/5 "Improved Efficiency, Excellent MIPS Reporting" What do you dislike about ModMed? I find the orders workflow and referral management integration within ModMed to be areas that could use improvement. Additionally, the initial setup w ##### 4. Limited Features Users find ModMed's features **limited and underdeveloped** , often requiring add-ons for essential functionalities and customization. [ See 24 mentions ](https://www.g2.com/products/modmed/reviews?filters%5Bsentiment_snippet%5D=1833958&qs=pros-and-cons#reviews) See Related User Reviews GH Greg H. 4.5/5 "Enhances Dermatology Workflow, Some Setup Hurdles" What do you dislike about ModMed? I find incorporating attachments into ModMed cumbersome, and embedding them directly into the chart for consultants is not as seamless as I would like MB Mandy B. 5.0/5 "User-Friendly and Efficient for ENT Practices" What do you dislike about ModMed? I find it challenging to change an unassigned task to a newly created patient chart with ease. ##### 5. Inadequate Reporting Users find the **inadequate reporting** features frustrating, as matching data and timely updates are often problematic. [ See 22 mentions ](https://www.g2.com/products/modmed/reviews?filters%5Bsentiment_snippet%5D=1834772&qs=pros-and-cons#reviews) See Related User Reviews LB Lisa B. 4.5/5 "Efficient Billing with Continuous Updates" What do you dislike about ModMed? Some of the analytic reports are hard to configure. LP Lindsey P. 3.5/5 "Streamlined Workflow but Needs Better Analytics" What do you dislike about ModMed? The analytics provided by ModMed are not accurate, which could lead to misleading insights and impact decision-making. Additionally, finding insurance ![Verified User in Medical Practice](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Medical Practice") UM Verified User in Medical Practice Small-Business (50 or fewer emp.) 6/3/2026 "ModMed Has All the Tabs and Tools We Need for Patient and Provider Care" 5/5 What do you like best about ModMed? The best thing about ModMed is they have all the tabs and tools you need to care for a Patient and Provider. Review collected by and hosted on G2.com. What do you dislike about ModMed? I dislike that they don’t have an option to create an appointment letter or ready-made templates that I can simply print out, like in Word. I do like that they have a faxing template, but they really need a similar option for appointment letters—something like Word. Review collected by and hosted on G2.com. What problems is ModMed solving and how is that benefiting you? ModMed is such an upgraded system. It helps me use less paper because everything is on the computer. It’s super easy to use and really makes my job easier. Review collected by and hosted on G2.com. Show More Response from Madison Fujii of ModMed [Editedit](https://www.g2.com/survey_responses/modmed-review-12916149/official_response/edit) Thank you for sharing your experience. Feedback like yours is not only encouraging but also helps us understand what we're doing right. Validated ReviewerSource: G2 invite on behalf of seller ![Verified User in Medical Practice](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Medical Practice") UM Verified User in Medical Practice Small-Business (50 or fewer emp.) 6/10/2026 "ModMed Is Fast, Easy to Use, and Simple to Navigate" 5/5 What do you like best about ModMed? ModMed is very easy to use and simple to navigate. ModMed is very fast and it hands a lot of information. Review collected by and hosted on G2.com. What do you dislike about ModMed? One downside of using Modmed is that some of the newer updates don’t always feel necessary. Review collected by and hosted on G2.com. What problems is ModMed solving and how is that benefiting you? Modmed has improved navigation and it benefits me by providing a better way to handle patient's information. Review collected by and hosted on G2.com. Show More Response from Madison Fujii of ModMed [Editedit](https://www.g2.com/survey_responses/modmed-review-12943547/official_response/edit) Thank you for your review! We're pleased to know you had a positive experience. Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller GH Greg H. 11/22/2025 "Enhances Dermatology Workflow, Some Setup Hurdles" 4.5/5 What do you like best about ModMed? I find ModMed incredibly useful for quickly reviewing patient charts, which is essential in my dermatology practice. The ease of chart review, especially using the visual body feature, allows me to efficiently assess and compare patient photos from previous to current visits. This capability is particularly valuable as it provides on-the-fly information, which is crucial when I'm out of the office and need to reference patient records. I love the integration with Apple devices, enhancing my interaction and accessibility with the software. The ability to create stickies for counseling and recommendations facilitates efficient documentation and communication, streamlining my workflow significantly. Additionally, the easily added phrases feature helps in inserting common statements quickly, making chart management more efficient. Review collected by and hosted on G2.com. What do you dislike about ModMed? I find incorporating attachments into ModMed cumbersome, and embedding them directly into the chart for consultants is not as seamless as I would like. The lack of a hyperlink feature within the body of notes to link directly to corresponding photos or written impressions adds unnecessary complexity to workflow. I also feel that the area reserved for important patient details like allergies, blood thinner use, and other critical information is not prominently displayed, which could improve through a more visible interface. The absence of color-coding for different types of visits also reduces the clarity in the schedule and could enhance organization. Searching for other HISP direct mail users and their addresses isn't as intuitive as expected. It would be beneficial if ModMed could support dot phrases similar to those in Epic, allowing for more efficient shorthand note-taking. The limited functionality of native phrases in EMA, and the inability to copy or utilize phrases from others, further restricts efficiency. Lastly, the transition to using ModMed was made difficult by the lack of adequate time with experts. The promised expert guidance was insufficient, making the setup process more challenging than necessary. Review collected by and hosted on G2.com. What problems is ModMed solving and how is that benefiting you? I use ModMed for ease of chart review, accessing information while out of the office, and quick comparisons with visual body features. It allows inserting easy phrases and notes, enhancing my dermatology practice efficiency. Review collected by and hosted on G2.com. Show More Response from Melissa Elam of ModMed [Editedit](https://www.g2.com/survey_responses/modmed-review-11995480/official_response/edit) We value your feedback, Greg! Thank you for taking a moment to share your thoughts. Validated ReviewerIncentivizedSource: G2 Gives Campaign LB Linda B. 11/22/2025 "Improved Efficiency, Excellent MIPS Reporting" 5/5 What do you like best about ModMed? I appreciate how ModMed has significantly shortened the time our providers spend creating and documenting clinical notes, which streamlines our day-to-day operations and enhances efficiency. Additionally, it has reduced the time our front desk staff spends on indexing faxes and alleviated scheduling complications, making our administrative processes smoother and more manageable. I find the MIPS advising feature within ModMed's EMA incredibly valuable, as it allows our practice to successfully report with a positive adjustment, which justifies the investment by demonstrating a meaningful return. Being able to report MIPS directly from the Firm Admin enhances our overall reporting processes, making them more straightforward and less time-consuming. These aspects of ModMed contribute greatly to improved operational efficiency and positive financial outcomes for our practice. Review collected by and hosted on G2.com. What do you dislike about ModMed? I find the orders workflow and referral management integration within ModMed to be areas that could use improvement. Additionally, the initial setup was quite extensive and demanding, particularly in building our clinical and front desk workflows, which was a significant undertaking. It would have been beneficial if the trainers had a better knowledge of MIPS to make the setup process smoother. Review collected by and hosted on G2.com. What problems is ModMed solving and how is that benefiting you? I find ModMed shortens clinical note documentation time, reduces time spent on fax indexing, and simplifies scheduling. MIPS reporting directly within EMA positively impacts our practice's reporting success. Review collected by and hosted on G2.com. Show More Response from Melissa Elam of ModMed [Editedit](https://www.g2.com/survey_responses/modmed-review-11995423/official_response/edit) We value your feedback, Linda! Thank you for choosing to share your experience. Validated ReviewerIncentivizedSource: G2 Gives Campaign ME Melissa E. 11/22/2025 "Transforms Dermatology Practice with Efficient Workflow" 5/5 What do you like best about ModMed? I really appreciate the relevant updates within ModMed’s practice management system, which significantly enhance our day-to-day functions. These updates help streamline our efficiency issues and improve workflow, operational tasks, and reporting, making the software an invaluable asset to our dermatology practice. I also find Klara to be an excellent integration with ModMed, contributing positively to the overall user experience. The shift to ModMed has been particularly beneficial for reporting, which was one of the main reasons we switched from NexTech. Despite the initial setup challenges, which were not easy, the long-term benefits significantly outweigh the initial hurdles, thus proving the transition worthwhile. Review collected by and hosted on G2.com. What do you dislike about ModMed? I find the initial setup of ModMed challenging. Although it proves to be beneficial in the long run, the process is not easy, which can be daunting for new users. Additionally, I believe there is room for improvement in the availability of live chat support, which could greatly enhance the user support experience. Review collected by and hosted on G2.com. What problems is ModMed solving and how is that benefiting you? I use ModMed to resolve efficiency issues in our dermatology practice, improving operational workflow and reporting. It enhances our day-to-day functions, offering valuable updates and insights that streamline management tasks. Review collected by and hosted on G2.com. Show More Response from Melissa Elam of ModMed [Editedit](https://www.g2.com/survey_responses/modmed-review-11995384/official_response/edit) We appreciate your feedback, Melissa. Thank you for helping us improve. Validated ReviewerIncentivizedSource: G2 Gives Campaign AM Andrew M. 11/22/2025 "Efficient EMR, Disappointing PM and Customer Service" 2/5 What do you like best about ModMed? I really appreciate how ModMed learns what I do and allows me to repeat those actions, which enhances my efficiency and suits my working style. Additionally, I appreciate the exam documentation by exception feature, which streamlines the process by focusing only on the deviations from the norm, saving me time and reducing redundant work. I also like that it is easy for new hires to learn, which reduces training time and helps them integrate quickly into the workflow. Furthermore, the ability to use ModMed on an iPad adds a level of convenience and mobility that I find valuable for my practice. Review collected by and hosted on G2.com. What do you dislike about ModMed? I find the overall customer service to be weak. We often lack an identified support person, and when I report issues, it feels like the problem is always seen as something I'm causing, even when it's a bug report. The sales experience was particularly frustrating; we were misled by the sales team when adopting the practice management feature. This left me considering never doing business with ModMed again. Additionally, the practice management feature of ModMed is a disappointment, as it does not seem to be leveraging the technology effectively. It feels about 15 years behind in technology and does not harness the power of modern computers. The initial setup was also problematic; we were promised that all payor information would be transferred, but ModMed failed to do so. Review collected by and hosted on G2.com. What problems is ModMed solving and how is that benefiting you? I appreciate ModMed for learning my workflow and allowing me to repeat it, simplifying exam documentation by exception, and being easy for new hires to learn. Review collected by and hosted on G2.com. Show More Response from Danielle Corrales of ModMed [Editedit](https://www.g2.com/survey_responses/modmed-review-11995366/official_response/edit) Thank you for sharing your thoughts, Andrew. We're sorry to hear about the challenges you faced and sincerely appreciate you taking the time to provide this feedback. Your insights are incredibly valuable to us and are crucial in helping us identify areas where we need to improve. We'd like to learn more. Please email us at responseteam@modmed.com. Validated ReviewerIncentivizedSource: G2 Gives Campaign SP Stacey P. 11/22/2025 "Unified System with Effortless Setup" 5/5 What do you like best about ModMed? I appreciate ModMed for its ability to consolidate everything I need into one space, including EMR, patient engagement, and billing. This integration makes my work in dermatology practice much more efficient by streamlining patient flow and improving efficacy. Switching to ModMed allowed our entire team to operate on one cohesive system, as we shifted from using separate platforms for different tasks to solely using ModMed for EMR, billing, and scheduling. Initially, we weren't using ModMed for all functionalities, but once we did, it brought a level of cohesiveness to our operations. Additionally, setting up ModMed for our practice was very easy, enhancing our transition process. I'm highly satisfied with ModMed and would definitely recommend it to others; in fact, I would rate my likelihood of recommending it as a 10 out of 10. Review collected by and hosted on G2.com. What do you dislike about ModMed? I find the current capabilities of Klara within ModMed lacking, particularly in the area of appointment confirmations. We need the ability to make calls, send voicemails, and use emails for these confirmations to ensure effective communication with our patients. Review collected by and hosted on G2.com. What problems is ModMed solving and how is that benefiting you? I use ModMed to enhance patient flow and integrate EMR, patient engagement, and billing in one space, improving practice efficiency. Review collected by and hosted on G2.com. Show More Response from Melissa Elam of ModMed [Editedit](https://www.g2.com/survey_responses/modmed-review-11995364/official_response/edit) We appreciate your feedback, Stacey. Thank you for helping us improve. Validated ReviewerIncentivizedSource: G2 Gives Campaign AP Ayesha P. 11/22/2025 "Automation and Support Shine, but New Features Lag" 3.5/5 What do you like best about ModMed? I genuinely appreciate ModMed's ability to automate different aspects of our dermatology clinic's workflow. This feature optimizes our efficiency and allows us to focus on patient care rather than on repetitive administrative tasks. I also value the robust support network that ModMed provides; the availability of multiple people ready to help ensures that any issues we face can be quickly addressed, which greatly enhances our overall experience with the software. Additionally, the text reminder functionality is particularly beneficial, as it helps ensure that our patients receive timely reminders about their appointments. This feature has significantly reduced missed appointments and helps us maintain a smooth operation within our clinic. Review collected by and hosted on G2.com. What do you dislike about ModMed? I find that the products often don't live up to the quality they promise. Whenever new features or products are released, they tend to over-promise and under-deliver. It would be more helpful if there was transparency about the current status and limitations of new functionalities, acknowledging that not everything new will be perfect out of the gate. Review collected by and hosted on G2.com. What problems is ModMed solving and how is that benefiting you? I use ModMed for automation in my dermatology clinic and appreciate the multiple support avenues and text reminders it offers. Review collected by and hosted on G2.com. Show More Response from Melissa Elam of ModMed [Editedit](https://www.g2.com/survey_responses/modmed-review-11995343/official_response/edit) We appreciate your feedback, Ayesha. Thank you for helping us improve. Validated ReviewerIncentivizedSource: G2 Gives Campaign BB Brittany B. 11/22/2025 "User-Friendly with Efficient Insurance Verification" 4.5/5 What do you like best about ModMed? I find ModMed incredibly useful for its intuitive and user-friendly interface, which greatly facilitates my work in a dermatology practice. One of the standout features for me is the efficient insurance verification process, which seamlessly verifies benefits and streamlines administrative tasks. This efficiency not only saves time but also reduces potential errors, enhancing the overall workflow. Additionally, I appreciate the ease of creating patient charts, which simplifies documentation and record-keeping. Compared to previous software, the setup process for ModMed was significantly smoother, instilling confidence in its use right from the start. The overall usability and functionality of ModMed have notably improved our practice's operational efficiency, making it a highly recommended tool for my colleagues. Review collected by and hosted on G2.com. What do you dislike about ModMed? I feel that ModMed could significantly improve the note-taking area. It's important for me to document in the patients' chart in a way that captures the date and the identity of the person making the notes, so others can easily follow and understand the documentation trail. This feature is crucial for effective team collaboration and continuity in patient care. Review collected by and hosted on G2.com. What problems is ModMed solving and how is that benefiting you? I use ModMed for insurance verification, which efficiently verifies benefits, and I appreciate its user-friendly interface. Review collected by and hosted on G2.com. Show More Response from Melissa Elam of ModMed [Editedit](https://www.g2.com/survey_responses/modmed-review-11995333/official_response/edit) We value your feedback, Brittany! Thank you for choosing to share your experience. Validated ReviewerIncentivizedSource: G2 Gives Campaign HJ Heather J. 11/22/2025 "User-Friendly, Efficient, But Needs Better Insurance Integration" 5/5 What do you like best about ModMed? I find ModMed to be incredibly user-friendly, which is essential for my work in dermatology practice. Having spent 19 years in healthcare, I can confidently say it's the easiest program to learn and use, which greatly impacts my workflow. The ease of learning and using ModMed not only saves time but also reduces the stress associated with complicated software systems. I also appreciate the support provided by Brandy, who is always there to help with any billing questions, demonstrating a strong customer support experience. This combination of a user-friendly interface and reliable support enhances my daily operations significantly and contributes to a seamless work environment. Additionally, the ease of initial setup was a breeze, making it even more convenient to get started with ModMed. I am extremely satisfied with the service, and on a scale from 1 to 10, I would recommend ModMed with a strong rating of 10. Review collected by and hosted on G2.com. What do you dislike about ModMed? I wish the insurance verification process within ModMed was more comprehensive and could verify all insurances effectively. Additionally, I think it would be beneficial if the system could automatically update when new information from insurance carriers is available. Review collected by and hosted on G2.com. What problems is ModMed solving and how is that benefiting you? I find ModMed user-friendly, making it the easiest program to learn and use in my 19 years in healthcare. It assists with provider questions about billing, and quick onboarding was straightforward. Review collected by and hosted on G2.com. Show More Response from Melissa Elam of ModMed [Editedit](https://www.g2.com/survey_responses/modmed-review-11995334/official_response/edit) We value your feedback, Heather! Thank you for taking a moment to share your thoughts. 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