--- title: Megamation Reviews meta\_title: 'Megamation Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 16 reviews by the users' company size, role or industry to find out how Megamation works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 16 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Asset Management url: https://www.g2.com/categories/asset-management --- # Megamation Reviews & Product Details Visit Website Megamation is a leading provider of maintenance and facilities management software. We help our customers enhance efficiency, save time, minimize errors, and gain valuable insights into their maintenance operations. We are known for: • Our ability to integrate our software with almost any legacy system, speeding up deployment and reducing disruption. • Quickly customizing our software to match our customers' exact workflows, reducing their learning curve and minimizing impact on their business. • Unmatched customer support, consulting, and training, providing unlimited personal assistance and consulting. Our product, DirectLine is a mobile-first, all-inclusive CMMS (Computerized Maintenance Management System). It is installed across North America and used in: • Facilities Management • Food and Beverage • Healthcare • Manufacturing • Schools • Universities & Colleges We leverage AI to help provide customers with insights into industry best practices. It means smarter, safer, faster compliance. Core features and functions: • Custom Reporting and Analytics • Work Order Management • Help-Desk Center • Preventive Maintenance • Project Management • Capital Planning / PM Planning • Asset Management and Tracking • Inventory • Utilities • Purchasing & Contracts • Tools • Health and Safety • Staff Records • Hazardous Materials Management • Room and Space Inventory • Keys and Locks DirectLine is easily scalable to any size business, and we are the industry leader in our ability to integrate with almost any legacy customer system. No other CMMS integrates with more systems. Our API follows established interchange formats such as JSON, so it works great with most ERP (Enterprise Resource Planning) and Data Visualization software, such as Power BI and Tableau. It is a great choice for any organization wanting to integrate multiple data sources. Our in-house programmers and engineers have implemented a “low code” software development approach. This means incredibly fast development cycles and an unmatched ability to quickly adapt our product to our customers' needs. Founded in 1984, we were one of the first companies to launch maintenance software (CMMS) as a Software as a Service (SaaS) in 1999. * * * Product Website Megamation Seller [Megamation Systems](https://www.g2.com/sellers/megamation-systems) Discussions [Megamation Community](https://www.g2.com/products/megamation/discuss) Languages Supported English, French, Spanish Overview by Mario Chmielinski Show More ## Pricing Pricing provided by Megamation. ### DirectLine (minimum 120 users) $45.00 1 Per User Per Month [ View More Pricing Information ](https://www.g2.com/products/megamation/pricing) ## Megamation Integrations (26) What do users say about integrations? 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Database/Contract Specialist Mid-Market (51-1000 emp.) 1/30/2026 "Flexible, Reliable DirectLine That Standardizes Workflows—Backed by 24/7 Support" 4.5/5 What do you like best about Megamation? Megamation’s DirectLine software plays a vital role in standardizing our work across the province, ensuring that all locations follow consistent processes. Its flexibility allows us to tailor the system to our specific needs—whether we’re tracking biomedical equipment details, monitoring the test equipment used in our work, or incorporating any of the many additional features we’ve added. In a fast-paced health care environment, DirectLine is able to change with us in a quick and efficient manner. This adaptability, paired with Megamation’s dependable performance, makes it an essential tool in our health-care operations. Their 24/7 support ensures that any questions or issues are addressed as quickly and efficiently as possible. Review collected by and hosted on G2.com. What do you dislike about Megamation? Megamation Directline can be complex to learn, as it's very heavily customized, but the support team at Megamation works with us to ensure we're using the system to fit our needs. Review collected by and hosted on G2.com. What problems is Megamation solving and how is that benefiting you? Operating in health care across a wide geographic region brings unique challenges that typical maintenance environments don’t encounter. To meet these needs, Megamation has tailored its system to support our work, enabling us to capture all the necessary information—much of it specific to biomedical devices. The system also provides the capability to track and transfer certain types of equipment as they move between zones throughout the province. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: G2 invite ![Diego L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Diego L.") DL Diego L. Continuous Improvement Manager Mid-Market (51-1000 emp.) 4/9/2026 "Consistent, Always-Available Support That Helps Us Get the Most from Megamation" 5/5 What do you like best about Megamation? I really appreciate the consistent support we receive from Megamation employees. They’re always readily available and willing to show you how to get what you need. Review collected by and hosted on G2.com. What do you dislike about Megamation? I don’t think I have any real dislikes regarding the program. Most of the issues we’ve run into have been due to our staff not fully utilizing all of the features we’re subscribed to. Review collected by and hosted on G2.com. What problems is Megamation solving and how is that benefiting you? We rely on it to figure out which equipment fails most often, where our PM focus needs to be for improvement, and a lot of other performance indicators. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic CR Courtne R. Planning & Systems Manager Mid-Market (51-1000 emp.) 11/3/2025 "Campus-Ready Solution: Tailored Workflows, Pro Team, Always-On Support" 4.5/5 What do you like best about Megamation? DirectLine’s ability to customize campus workflows is outstanding—it adapts to how a university actually operates. Our account manager, programmer team, and support team are consistently responsive, focused, professional, and easy to work with, turning feedback into solutions quickly. And the 24/7 phone/email support means we can reach a real person whenever facilities operations need help, day or night. For a university environment, DirectLine covers the full lifecycle—from requester submission to technician completion—without leaving the platform. Our requesters use the web portal, technicians and staff work in the mobile app, and administrators manage the backend. Single sign-on (SSO) keeps access simple and secure for our campus community. We rely heavily on automated workflows and scheduled reports, which reduce manual follow-ups and keep stakeholders informed. Core modules—PMs, work orders, time codes, employee records, and purchasing—are used daily. We also have a purpose-built standing-work-order process that fits recurring campus tasks. Review collected by and hosted on G2.com. What do you dislike about Megamation? Because we use many custom screens and automations, upgrades require coordination and testing to ensure everything stays aligned. There’s also a learning curve for new staff—there’s a lot of capability, which is great, but unlimited training helps people get the most from it. That said, our account manager, programmer team, and support team are highly responsive, focused, professional, and easy to work with—24/7 phone/email support makes those moments manageable. Review collected by and hosted on G2.com. What problems is Megamation solving and how is that benefiting you? DirectLine centralizes campus maintenance operations and documentation in one place, improving visibility for Facilities Services. Automated routing, notifications, and reporting reduce administrative work and speed up response times. The SSO-enabled web portal lowers the barrier for requesters, while mobile keeps field work moving. Our standing-work-order setup streamlines routine campus tasks, and PMs help us stay ahead of issues rather than reacting to them. The system has helped us reduce downtime, improve response times, and make data-driven decisions across our facilities operations. Easing the workload from IT, the SAAS service mode helped to reduce the cost of operation. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic CP Chris P. IT Professional Mid-Market (51-1000 emp.) 10/24/2025 "Indispensable, Customizable, and Powerful—But Upgrades and Licensing Need Planning" 5/5 What do you like best about Megamation? DirectLine has grown with us over more than 20 years, becoming an indispensable part of how we manage facilities across campus. We’ve been able to customize the system extensively — everything from timecards, time logs, and approval processes to new employee modules and automated email workflows has been built to match our unique operations. DirectLine interfaces seamlessly with our IT database and our StarRez student housing system, reducing duplication of data entry and ensuring consistency. The mobile app, web request portal, and single sign-on (SSO) integration make it accessible and easy to use for staff and requesters across the university. Automated reporting and email notifications provide timely insights and keep everyone informed without requiring manual follow-up. Review collected by and hosted on G2.com. What do you dislike about Megamation? Because we have so many customizations and modified screens, upgrade can be lengthy, and it requires coordination and testing to ensure our environment continues to run smoothly. The system is very feature-rich, which is powerful, but it means new staff need training to take full advantage of everything. Mobile user licensing can be a limitation when multiple departments want to expand usage simultaneously. Review collected by and hosted on G2.com. What problems is Megamation solving and how is that benefiting you? DirectLine centralizes all of our maintenance, asset, employee time and inventory management in one place — something we could never achieve with spreadsheets or manual processes. It ensures compliance with safety and regulatory requirements through proper tracking, auditing, and reporting. Automated approval workflows, email notifications, and reporting save staff significant administrative time. Customized modules like Flatfile process, timecards, mobile device tracking and time logs have streamlined workforce management, while interfaces with IT and StarRez have kept data accurate across systems. The system has helped us reduce downtime, improve response times, and make data-driven decisions across our facilities operations. Easing the workload from IT, the SAAS service mode helped to reduce the cost of operation. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: G2 invite ![Lorrie G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lorrie G.") LG Lorrie G. Maintenance planner & scheduler Mid-Market (51-1000 emp.) 6/9/2026 "Great Reports and Analytics, Plus a Powerful Work Order Console" 4.5/5 What do you like best about Megamation? Great reports and analytics. Work order console is great tool. Review collected by and hosted on G2.com. What do you dislike about Megamation? Analytics sometimes do not report correctly. Also documents that are saved to the cloud do not print correctly. Review collected by and hosted on G2.com. What problems is Megamation solving and how is that benefiting you? Megamation has created custom reports for our business Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![SMIT P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "SMIT P.") SP SMIT P. Maintenance Planner Mid-Market (51-1000 emp.) 4/13/2026 "Easy to Use Megamation with Solid Customer Service" 5/5 What do you like best about Megamation? Customer service is absolutely fine and Megamation is easy to use Review collected by and hosted on G2.com. What do you dislike about Megamation? While resizing window , it makes difficult to work Review collected by and hosted on G2.com. What problems is Megamation solving and how is that benefiting you? As a Maintenance Planner, I am providing feedback and suggesting additional functionalities that would help make the process more efficient and support day-to-day operations. Megamation always solve those Review collected by and hosted on G2.com. Show More 7/27/2026 Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Chemicals](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Chemicals") AC Verified User in Chemicals Mid-Market (51-1000 emp.) 6/24/2026 "Straightforward to Use, Great Support, and Unlimited Users at a Solid Price" 4/5 What do you like best about Megamation? Megamation software is straightforward to use. The cost structure, which allows unlimited users, has been very beneficial. And the support has been very good. Review collected by and hosted on G2.com. What do you dislike about Megamation? The reporting is not always easy. And there is more clicking in and out of different modules than is desired. Review collected by and hosted on G2.com. What problems is Megamation solving and how is that benefiting you? Megamation supports tracking of our Maintenance spend, our asset information and history, and our daily workload among many other things. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite DN Desheng N. Facility Management Coordinator Enterprise (\> 1000 emp.) 5/6/2026 "User-Friendly, Reliable, and Backed by Fast Support" 5/5 What do you like best about Megamation? It's user-friendly and reliable. Whenever I need any help, the support team always get back to me quickly. Review collected by and hosted on G2.com. What do you dislike about Megamation? Sometimes It might take a bit time to navigate the system. Review collected by and hosted on G2.com. What problems is Megamation solving and how is that benefiting you? I requested a feature to search by room number, the team implemented it right away. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Higher Education](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Higher Education") UH Verified User in Higher Education Enterprise (\> 1000 emp.) 6/16/2026 "Prompt, Effective Service with a Comprehensive, Easy-to-Use System" 5/5 What do you like best about Megamation? The service is very good—prompt and effective. The system is also very comprehensive and easy to work with. Review collected by and hosted on G2.com. What do you dislike about Megamation? Because it’s a powerful and comprehensive system, it can also feel pretty complicated at first. That said, the customer service and training are good, and they help solve that problem. Review collected by and hosted on G2.com. What problems is Megamation solving and how is that benefiting you? We use it for work orders and asset management. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite AS Arin S. Sr. Project Manager Mid-Market (51-1000 emp.) 4/24/2026 "Fantastic Customer Service and a Very User-Friendly Product" 5/5 What do you like best about Megamation? The customer service is fantastic and the product is very user friendly. Review collected by and hosted on G2.com. What do you dislike about Megamation? Exporting of data takes alot of external steps. Review collected by and hosted on G2.com. What problems is Megamation solving and how is that benefiting you? They have helped me move the workorder process to mobile tablets, eliminating waste and making my staff more accountable. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ## Pricing Options Pricing provided by Megamation. ### DirectLine (minimum 120 users) $45.00 1 Per User Per Month ### DirectLine (minimum 70 users) $55.00 1 Per User Per Month ### DirectLine (minimum 45 users) $60.00 1 Per User Per Month [ View More Pricing Information ](https://www.g2.com/products/megamation/pricing) ##### ##### Megamation Features CMMS Platform Features Work Order Management Reporting & Dashboards [ View More Features ](https://www.g2.com/products/megamation/features) ## Top-Rated Alternatives [ ![MaintainX](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "MaintainX") MaintainX 4.8/5(1,550) ](https://www.g2.com/products/maintainx/reviews) [ ![Limble](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Limble") Limble 4.8/5(688) ](https://www.g2.com/products/limble/reviews) [ ![Fiix CMMS](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Fiix CMMS") Fiix CMMS 4.6/5(477) ](https://www.g2.com/products/fiix-cmms/reviews) [ View All Alternatives ](https://www.g2.com/products/megamation/competitors/alternatives) ##### Categories on G2 [CMMS](https://www.g2.com/categories/cmms)[Enterprise Asset Management (EAM)](https://www.g2.com/categories/enterprise-asset-management-eam)[Facility Management](https://www.g2.com/categories/facility-management) ##### Explore More [Which VR collaboration platforms offer persistent virtual spaces with integrated project management tools?](https://www.g2.com/discussions/which-vr-collaboration-platforms-offer-persistent-virtual-spaces-with-integrated-project-management-tools)[What tool integrates influencer targeting with campaign analytics?](https://www.g2.com/discussions/what-tool-integrates-influencer-targeting-with-campaign-analytics)[Is job shop management software worth the investment for a 10 to 20 person fabrication shop?](https://www.g2.com/discussions/is-job-shop-management-software-worth-the-investment-for-a-10-to-20-person-fabrication-shop) [What are the highest rated presales management platforms for enterprise software sales?](https://www.g2.com/discussions/what-are-the-highest-rated-presales-management-platforms-for-enterprise-software-sales)[What are the top PHP integrated development environments that deliver debugging tools without creating vendor lock-in?](https://www.g2.com/discussions/what-are-the-top-php-integrated-development-environments-that-deliver-debugging-tools-without-creating-vendor-lock-in)[Pros and Cons Details](https://www.g2.com/products/megamation/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)