The best thing about Maropost is the people behind the platform.
I can't count how many times I've come to them with a problem only to get it quickly resolved.
Plus Ross is a pretty hands on CEO, not shying away from customers.
For example I recently met up with Ross at a conference and asked him how we could accomplish setting up a button in our emails that allows readers to adjust the numbers of emails they get from us.
At first the answer wasn't apparent either of us, but Ross and I spent about 8 minutes to think it through and come up with a solution.
Second to that would be the increase in deliverability from what we were using before.
And third would be how easy it is to login and create segmented Autoresponder sequences.
Overall, if you're serious about upping your email game you'd be crazy to go with anyone else other than Maropost.
Thanks Ross and Team!
At first I didn't like how there wasn't much documentation on how things worked. But over the past year, the team at Maropost has come along way and have been a great help.
That's the only complaint I can really think of.
Sure there have been minor issues in the past, however I get those quickly resolved by just emailing firstname.lastname@example.org.
Our primary focus with email is getting the right message to the right customer at the right time. This way we can drive our engagement up and maintain that valuable brand real estate in the minds of our customers and prospects.
Maropost is helping us with that on all fronts. Especially when it comes to deliverability and segmentation.