--- title: MailUp Reviews meta_title: 'MailUp Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 45 reviews by the users' company size, role or industry to find out how MailUp works for a business like yours. aggregate_rating: rating_value: 3.7 review_count: 45 scale: '5' date_modified: '2026-11-11' parent_category: name: Marketing url: https://www.g2.com/categories/marketing ---

MailUp Reviews & Product Details

Pricing

Pricing provided by MailUp.

Starter Edition

$47
per month

Plus Edition

$103
per month

User Insights

Average based on 45 real user reviews.

Implementation Time

1 month

Perceived Cost

$$$$$

MailUp Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is MailUp, and what problem is it built to solve?

MailUp is an Italy-based provider of email marketing solutions. It is designed to help businesses manage, send, and automate marketing emails, SMS, and newsletters.

What languages does MailUp support?

MailUp supports 6 languages: Chinese (Simplified), English, Indonesian, Italian, Portuguese, and others.

What company sizes and industries is MailUp the best fit for?

MailUp’s strongest fit signal is among small businesses and mid-market organizations, with users represented across several marketing and technology sectors.
  • Company size: Small businesses and mid-market organizations are the most represented segments.
  • Industries: Internet, Marketing and Advertising, Retail, and Information Technology and Services are among the most represented.

What customer support options does MailUp provide, and how do users find the overall support experience?

MailUp provides support through options including chat, email/help desk, and phone support. The experience is mixed: users appreciate knowledgeable, responsive, and personalized help, while others describe difficulty reaching support or getting issues resolved promptly.

MailUp Reviews (45)

Reviews

MailUp Reviews (45)

3.7
45 reviews

What do users say?

Generated using AI from real user reviews
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G2 reviews are authentic and verified.
DF
Davide F.
Digital Content Editor
Small-Business (50 or fewer emp.)
Originally submitted 11/24/2021
Business partner of the seller or seller's competitor, not included in G2 scores.
"A really useful digital product for email and sms marketing"
5/5
What do you like best about MailUp?

I have been using Mailup for about four years to create and manage marketing campaigns. One of my needs is combining different pieces of communication to users via SMS and emails. I work professionally in digital marketing, specifically managing donor retention and acquisition campaigns for specific causes in the non-profit sector. Before using Mailup, I used different softwares to combine my users and groups' lists, going from SMS marketing tools to email marketing tools. Passing data and lists from software to software often caused human errors, as I had to export and import user lists from one software to another. And as human error is not uncommon, it happened that I sent messages to the wrong people, groups or lists. Mailup can solve all these issues, which is helpful. Of course, Mailup allows you to create distribution lists and recipient groups. Other than that, I suggest using premade templates, which you can easily edit according to your brand guidelines. The premade templates are responsive and adapt quite perfectly to all email client, web-based or not. Review collected by and hosted on G2.com.

What do you dislike about MailUp?

Sending newsletters is a bit slow, slower than other more tools. The slow sending speed is a point that, in my opinion, should be improved. I often have to send newsletters to around 10,000 users, and it takes at least an hour. During this sending time, I can't send other emails to other users, so I have to wait. As Mailup's annual fee is relatively high, as a user, I think I would need a better service and faster sending time. Review collected by and hosted on G2.com.

Mauricio D.
MD
Mauricio D.
Socio y Gerente General
Small-Business (50 or fewer emp.)
"Good support and tech"
5/5
What do you like best about MailUp?

They have an amazing support team, always looking to help in different aspects. Also they have local people here in Chile for aiding in different items. Review collected by and hosted on G2.com.

What do you dislike about MailUp?

The webapp is not really user friendly, at least the first times and compared to another solutions Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"The Best Email Marketing Software"
4.5/5
What do you like best about MailUp?

The software is very complete, it provides simple but advanced features that fulfill all the needs of email marketing and automation marketing. Review collected by and hosted on G2.com.

What do you dislike about MailUp?

Contact management could be easier. Sometimes it is difficult to find a contact, manage different lists, groups etc. Review collected by and hosted on G2.com.

Giovanni G.
GG
Giovanni G.
Content Manager
Small-Business (50 or fewer emp.)
"great toll for newsletters"
4.5/5
What do you like best about MailUp?

integrations with other tools and easiness of scheduling Review collected by and hosted on G2.com.

What do you dislike about MailUp?

only one user login is permitted at the same time Review collected by and hosted on G2.com.

Florencia V.
FV
Florencia V.
Sr. Marketing Analyst
Mid-Market (51-1000 emp.)
"A tool to optimize resources and enhance a marketing strategy"
3.5/5
What do you like best about MailUp?

The support team responds promptly and with great clarity, being very effective in resolving inquiries. Review collected by and hosted on G2.com.

What do you dislike about MailUp?

The platform's loading could be improved. For the times we handle today, the loading is somewhat slow. Review collected by and hosted on G2.com.

Federico Gustavo T.
FT
Federico Gustavo T.
Professor
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Technological solution provided by a great human team"
4.5/5
What do you like best about MailUp?

Combine the main requirements to provide solutions to the different stages of the MADIBA customer funnel in a simple and quick manner. Also, if any queries and/or issues arise, we quickly receive quality support from 100% empathetic collaborators. Review collected by and hosted on G2.com.

What do you dislike about MailUp?

The delay that can arise at certain times in shipments is always a point to improve, although we understand that sometimes it is a complex point to resolve easily. Review collected by and hosted on G2.com.

FR
Fiorella R.
Marketing Coordinator
Mid-Market (51-1000 emp.)
"Excellent email marketing tool!"
5/5
What do you like best about MailUp?

A very comprehensive platform, with a support team always ready to help and train you in the best way. Review collected by and hosted on G2.com.

What do you dislike about MailUp?

I would like the tracking codes for analytics to be automated according to the campaign IDs. Review collected by and hosted on G2.com.

Marcelo C.
MC
Marcelo C.
Jefe de Marketing & Comunicación
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"My experience with MailUp"
4/5
What do you like best about MailUp?

The interface is visually pleasing, easy, and intuitive to use. Review collected by and hosted on G2.com.

What do you dislike about MailUp?

that it is not possible to add an additional (or more) email in blind copy for automated sends (e.g., birthday greetings) Review collected by and hosted on G2.com.

Federico B.
FB
Federico B.
Digital Business Manager
Mid-Market (51-1000 emp.)
"Great tool and even better team!"
5/5
What do you like best about MailUp?

The personalized attention from the team is excellent. Review collected by and hosted on G2.com.

What do you dislike about MailUp?

Nothing to highlight. They keep adding features constantly! Review collected by and hosted on G2.com.

Javier Ignacio V.
JV
Javier Ignacio V.
Gerente Comercial & eCommerce en Direct Wines
Small-Business (50 or fewer emp.)
"Correo directo de vinos"
5/5
What do you like best about MailUp?

I love that it is integrated with Privy, VTEX, and also the functionalities and filters it has make it a very robust tool, and best of all is the support and team behind this company. Review collected by and hosted on G2.com.

What do you dislike about MailUp?

that nothing bothers me but if I could check the historical data of vtex Review collected by and hosted on G2.com.

Questions about MailUp? Ask real users or explore answers from the community

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Pricing Options

Pricing provided by MailUp.

Starter Edition

$47
per month

Plus Edition

$103
per month

Premium Edition

$429
per month
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