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By MacPractice
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How would you rate your experience with MacPractice MD?
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
The system is user friendly. Easy to navigate Review collected by and hosted on G2.com.
Its basicallyPDFs uploaded into a system Review collected by and hosted on G2.com.
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I like how you can customize your settings. I like the way you can navigate through the system. Review collected by and hosted on G2.com.
I dont like that the system cannot track user actions. I wouldn't say I like their bulk insurance upload. Other systems have this action better. They have system issues with Change Healthcare clearinghouse more frequently than other systems. Review collected by and hosted on G2.com.
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1.It is very helpful to manage health organization.
2.This software has auto analysis features to provide requiredinformation.
3. It provodes charts for better analysis and review.
4. The shortcut keys provide quick access. Review collected by and hosted on G2.com.
The user interface is not very intuitive. It requires trainning to administer and get real benifit. It will be great if it provide macro feature as we do in excel also microphone input can help a lot. Review collected by and hosted on G2.com.
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I like the EMR side the best. There are other ones out there as well. Review collected by and hosted on G2.com.
The lack of reporting. Also, you can edit anything in this system. By edit I mean, you can delete charges and payments. This is a huge issue. There is no auditing tool for charges. Review collected by and hosted on G2.com.
At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review.
The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.
Validated through a business email account
This reviewer was offered a nominal gift card as thank you for completing this review.
Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.
This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture.
This is NOT a Best situation. MacPractice has become much worse. Have used the original software when it was MediMac. the fact that I have to take so many step to leave a review has nothing to do with safety. It is all about making it difficult to prvide reviews. Review collected by and hosted on G2.com.
Service - the lack of IT service. The need to be held hostage hoping/waiting for IT to return a call. If MP returns a call and you do not pick up the call from MacPractice, you get recycled until "someone" from MP calls back. You are directed to the CHAT function which is not what consumers that are paying thousands of dollars for customer suport. Review collected by and hosted on G2.com.
The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.
Validated through a business email account
Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.
This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture.
Helped me learn to use a Mac or Apple computer. Was easy to learn Review collected by and hosted on G2.com.
Font was very small. The insurance portions were slightly confusing at first regarding primary benificiary and dependants. Only used with apple or mac computers, so its a big change if you're not familiar with Apple layout or keystrokes. Review collected by and hosted on G2.com.
At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review.
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This reviewer was offered a nominal gift card as thank you for completing this review.
Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.
The interface was good and it's one of the best I've seen for mac operating systems. Review collected by and hosted on G2.com.
It didn't allow for the types of reports I needed to print out for evaluating my key performance indicators. I also didn't like that when switching to a new software, you have to manually download each individual case for each patient. There are no batch or bulk downloads of patient files. Review collected by and hosted on G2.com.
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This reviewer was offered a nominal gift card as thank you for completing this review.
Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.
The interface is aesthetically pleasing. It is easy to use and intuitive especially if you are an Apple/Mac user. Training employees to use it is easy as well. It has so many functions I know I can do more with it than I already am. For physicians documentation is quick, it has built in dictation. It is meaningful use certified. Their support is vey good and helpful. I’ve been using it for 6 years and very happy with it Review collected by and hosted on G2.com.
Updates are time consuming. It is not PCMH certified. Reports are good but I wish it can do more, especially with clinical reports. Review collected by and hosted on G2.com.
The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.
Validated through a business email account
Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.
This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture.
Very clean looking UI on the desktop/server Review collected by and hosted on G2.com.
iPad apps UI needs a huge redesign for both functionality improvements and appearance. Review collected by and hosted on G2.com.
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This reviewer was offered a nominal gift card as thank you for completing this review.
Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.
We purchased Mac practice MD when starting up our urgent care practice here in Anchorage Alaska in 2014. The software is incredibly user-friendly, intuitive and even a practice management novice can’t easily navigate the system. From a billing perspective, the ledger is super easy to read and the built in billing software He is very simple. I especially enjoy the reports functions. Review collected by and hosted on G2.com.
Installing updates is quite a cumbersome task. Our practice is open 12 hours a day seven days a week and some of the major system updates require a lot of time to install which means there have been times we have had to open the clinic late or close early to install the updates. Review collected by and hosted on G2.com.
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