[ Luware Reviews ](https://www.g2.com/products/luware/reviews) [ Luware Reviews ](https://www.g2.com/products/luware/reviews) # Luware Pricing Overview [Editedit](https://my.g2.com/luware/pricings) Free Trial **Luware has not provided pricing information for this product or service.** This is common practice for software sellers and service providers. Contact Luware to obtain current pricing. Luware Nimbus pricing and detailed information https://luware.com/pricing Luware Recording pricing and detailed information https://luware.com/pricing-recording Pricing information for Luware is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase Luware must be conducted with the seller. Pricing information was last updated on December 18, 2025 Show More [ ![Procedureflow](https://images.g2crowd.com/uploads/product/hd_favicon/c722e63cd386a7a6a56471594521b6e6/procedureflow.svg "Procedureflow") Sponsored Procedureflow 4.7/5 (43) Visit Website ](javascript:void(0)) ## Top-Rated Alternatives [ ![Genesys Cloud CX](https://images.g2crowd.com/uploads/product/hd_favicon/cca7778a7f52f5a71782576104666b99/genesys-cloud-cx.svg "Genesys Cloud CX") Genesys Cloud CX 4.4/5 (1,460) ](https://www.g2.com/products/genesys-cloud-cx/reviews) [ ![Talkdesk](https://images.g2crowd.com/uploads/product/hd_favicon/e5d8a3a3c9ff90541ffb5e4cf13b063f/talkdesk.svg "Talkdesk") Talkdesk 4.4/5 (2,424) ](https://www.g2.com/products/talkdesk/reviews) [ ![Five9 Intelligent Cloud Contact Center Platform](https://images.g2crowd.com/uploads/product/hd_favicon/e0ad7f44157bc23e8fc8399905b408a0/five9-intelligent-cloud-contact-center-platform.svg "Five9 Intelligent Cloud Contact Center Platform") Five9 Intelligent Cloud Contact Center Platform 4.1/5 (592) ](https://www.g2.com/products/five9-intelligent-cloud-contact-center-platform/reviews) [ View All Alternatives ](https://www.g2.com/products/luware/competitors/alternatives) ## Luware Alternatives Pricing The following is a quick overview of editions offered by other [Call Center Infrastructure (CCI) Software](https://www.g2.com/categories/call-center-infrastructure-cci) | ![Talkdesk](https://images.g2crowd.com/uploads/product/image/small_square/small_square_0faf911e236db1931dc1cca4e4fb3f96/talkdesk.png) [Talkdesk](https://www.g2.com/products/talkdesk/reviews) ##### Talkdesk Express™ | United States & Canada Small Business Exclusive | Free25 Licenses Free to Start | Built for small businesses under 50 employees to serve customers like big brands—without the cost or complexity. With Talkdesk Express™, you get AI-powered customer service tools in one easy-to-use platform—so you can launch quickly, serve your customers better, and grow confidently, just like the big brands. https://www.talkdesk.com/express/ - Talkdesk Express includes features for omnichannel communication (voice, email, chat, SMS, social media), built-in AI tools like intelligent routing and virtual agents, a low-code Studio for creating customer flows, reporting tools and dashboards, integration with other business systems, and a self-service portal for setup and training, all designed to be easily accessible for small businesses. | | ![NiCE CXone](https://images.g2crowd.com/uploads/product/image/small_square/small_square_927f66d37532def5fb7c634b71671819/nice-cxone.jpg) [NiCE CXone](https://www.g2.com/products/nice-cxone/reviews) ##### CXone Omnichannel Suite | Starting at $110.001 Agent Per Month | Includes both Digital and Voice Agent plus - Omnichannel blended routing for digital and voice​ - Universal queue with concurrent interaction handling​ - Voice and digital capture, storage, search and playback​ - Dedicated agent and supervisor workspace​ - Voice and digital prebuilt data visualization dashboards and reports​ | | ![CloudTalk](https://images.g2crowd.com/uploads/product/image/small_square/small_square_3a787194b190f530da1bb58924ec8044/cloudtalk.png) [CloudTalk](https://www.g2.com/products/cloudtalk/reviews) ##### Lite | $19.001 User Per Year | Perfect plan to get started with CloudTalk - Unlimited Calls Across the US 🇺🇸 and Canada 🇨🇦 - Business SMS - International numbers (160+ countries) - Apps for Desktop (Win, Mac, Linux), Mobile (iOS & Android) - Call recordings - Core call handling features - Basic call & SMS analytics with unlimited history - Visual call flow designer with basic flow options - 24/7 email & live chat support by humans [Show More](javascript:void(0);) | Various alternatives pricing & plans Free Trial Pricing information for the above various Luware alternatives is supplied by the respective software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase any of these products must be conducted with the seller. ## Luware Pricing Reviews (1) BJ Bradley J. Senior Account Executive Mid-Market (51-1000 emp.) 8/12/2025 More Options - "Luware: A Well-Rounded Contact Center Solution" 5/5 What do you like best about Luware? Luware offers a clean and intuitive interface, making it easy to use for both new and experienced users. The implementation process is straightforward, with clear documentation and strong onboarding support. Their customer support team is responsive, knowledgeable, and quick to resolve issues. We use the platform frequently as it integrates well into daily workflows. The feature set is comprehensive, covering a wide range of communication and contact center needs. Integration with existing systems, especially Microsoft Teams, is seamless and reliable. Review collected by and hosted on G2.com. What do you dislike about Luware? Some advanced features require additional configuration, which can be time-consuming. Pricing can be on the higher side for smaller teams. Learning curve for administrators when setting up complex workflows. Review collected by and hosted on G2.com. What problems is Luware solving and how is that benefiting you? Luware streamlines customer communications by consolidating calls, chats, and other channels into Microsoft Teams, removing the need for multiple disconnected tools. It addresses the challenge of managing distributed teams by providing real-time visibility into agent availability and performance. The platform’s automation and routing features ensure customers reach the right person more quickly, reducing wait times and improving satisfaction. Centralised reporting and analytics help identify trends and support data-driven decisions. Overall, this has increased our team’s efficiency, improved the customer experience, and made our operations more transparent and manageable. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: G2 invite Luware Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_e3a8d60332cca437222ea3ba4d00292c/genesys-cloud-cx.png "Product Avatar Image") Genesys Cloud CX 4.4/5 (1,550) [ Compare Now ](https://www.g2.com/compare/genesys-cloud-cx-vs-luware) ##### Categories on G2 [ Call Center Infrastructure (CCI) ](https://www.g2.com/categories/call-center-infrastructure-cci)[ Contact Center Quality Assurance ](https://www.g2.com/categories/contact-center-quality-assurance)[ Speech Analytics ](https://www.g2.com/categories/speech-analytics) ##### Explore More [ Top-rated cloud compliance tools for large enterprises ](https://www.g2.com/discussions/what-are-the-top-rated-cloud-compliance-tools-for-large-enterprises)[ Top-rated intent data platforms for sales enablement ](https://www.g2.com/discussions/top-tools-for-tracking-competitor-related-buyer-activity)[ What is the best software for tracking project hours? ](https://www.g2.com/discussions/what-is-the-best-software-for-tracking-project-hours) [ Which customer success software is ideal for large service providers ](https://www.g2.com/discussions/which-customer-success-software-is-ideal-for-large-service-providers)[ What's the top sales engagement tool for my team ](https://www.g2.com/discussions/what-s-the-top-sales-engagement-tool-for-my-team)[ Pros and Cons Details ](https://www.g2.com/products/luware/reviews?qs=pros-and-cons) Show More [ Top-rated cloud compliance tools for large enterprises ](https://www.g2.com/discussions/what-are-the-top-rated-cloud-compliance-tools-for-large-enterprises)[ Top-rated intent data platforms for sales enablement ](https://www.g2.com/discussions/top-tools-for-tracking-competitor-related-buyer-activity)[ What is the best software for tracking project hours? ](https://www.g2.com/discussions/what-is-the-best-software-for-tracking-project-hours) [ Which customer success software is ideal for large service providers ](https://www.g2.com/discussions/which-customer-success-software-is-ideal-for-large-service-providers)[ What's the top sales engagement tool for my team ](https://www.g2.com/discussions/what-s-the-top-sales-engagement-tool-for-my-team)[ Pros and Cons Details ](https://www.g2.com/products/luware/reviews?qs=pros-and-cons)