LogRocket Reviews & Product Details

LogRocket's session replay feature is absolutely game-changing for me. Being able to see exactly what users experienced when bugs occur has dramatically reduced my debugging time. The error tracking and performance monitoring provide invaluable insights into our application's health. Also, it's really easy to use. I love that. Review collected by and hosted on G2.com.

While LogRocket is powerful, the pricing can be steep for smaller teams, especially as you scale up users and sessions. Review collected by and hosted on G2.com.

LogRocket makes it incredibly easy to see exactly how users interact with our application. The session replay feature is a game changer—it helps us quickly reproduce bugs and understand user behavior without guesswork. The integrations with analytics tools and error tracking make it a central hub for both product and engineering teams. Its clean interface, powerful filters, and detailed event tracking give us actionable insights in minutes. Review collected by and hosted on G2.com.

While overall excellent, the pricing can feel a bit steep for smaller teams, especially when scaling usage. The learning curve for setting up advanced filters and metrics can also take a little time for new users. However, the value it provides far outweighs these minor challenges. Review collected by and hosted on G2.com.

Easy to find sessions and replay, easy to integrate events from our product to follow the user journey easily. Review collected by and hosted on G2.com.

Hard to find the more advanced features, there are tons of them and it's not super intuitive to know when and how to use them. Furthermore, I would like to be able to tag colleagues within the organization, add comments on top of the recordings, save parts of the video for internal use and circulating, etc. Review collected by and hosted on G2.com.

LogRocket has become an indispensable tool for our team, and we highly recommend it. We primarily use it to track failed actions in our application, which has been a game-changer for our debugging process. Instead of relying on user reports that often lack crucial details, we can now instantly see exactly what went wrong. The ability to watch a user's session and view the console logs, network requests, and state changes simultaneously is incredibly powerful.

A new and highly effective practice we've implemented is conducting weekly reviews of problems based on the data we gather from LogRocket. Each week, our team reviews the most common errors and user struggles, prioritizing them for our next development cycle. Review collected by and hosted on G2.com.

The data export using the API is not free. It would be good if free access were allowed, even if not for session replays, but at least for analytics. Review collected by and hosted on G2.com.

I think that I can quickly watch recordings of users doing real work and get a lot of learning and understanding from it to improve my designs continually. Review collected by and hosted on G2.com.

I find it hard to decode the bottom bar of when someone is not active, or on another tab, etc. Which can make it hard to stitch together their experience, especially because our product's aim is to get users out of multiple disparate systems and remain in ours.

We also have the basic plan, so this might be something that is easily accessible in the Pro version, but I have weekly metrics checks per client that I pull from the system (such as Average Session time) but to be able to quickly analyze the datasheet that I export, I need to use AI to help me. I would like this already done for me in Log Rocket. Review collected by and hosted on G2.com.

We've used other platforms in the past that were far more expensive and required extensive mapping and custom code to implement that did not offer the saem level of detail as LogRocket. Immediately after adding the tracking snippet, we saw immediate results in more detail than our previous provider Pendo which required countless hours of mapping features and would break everytime there was a UX update. Integrating LogRocket into our daily CS and Product analytics workflow only took about 15 minutes. Review collected by and hosted on G2.com.

I would like more of a focus on the analytics side of the process rather than the sessions but the data is there and retreivable. Review collected by and hosted on G2.com.

LogRocket is a fantastic tool - it's easy to set up and the customer support has been amazing. I highly recommend it to anyone who needs better reporting or qualitative insights into their software. Review collected by and hosted on G2.com.

The UI can be a bit clunky compared to competitors like FullStory if that's what you're used to. But overall it's still excellent. Review collected by and hosted on G2.com.

I really like the session recordings, as they allow me to follow the user's navigation in detail. Additionally, having access to the DOM and the requests made at the moment the user was accessing is very useful. I also consider the free plan a great advantage. Review collected by and hosted on G2.com.

What bothers me is the absence of intermediate plan options, as well as the lack of possibility to purchase a specific number of extra sessions per month. Review collected by and hosted on G2.com.

The interface is very intuitive. My team started using Logrocket and I was able to logon and start using it right away without having to look at any instructions or ask a colleague how to use it. Review collected by and hosted on G2.com.

I wish the sessions moved to the next session automatically when viewing a saved segments. Review collected by and hosted on G2.com.

LogRocket gives us a crystal-clear view of how users interact with our application. The session replay feature is extremely useful for debugging hard-to-reproduce frontend issues, especially when users report bugs without enough context. It also integrates well with tools like Redux and network logging, helping us trace issues end-to-end. The console logs and performance metrics tied to specific user sessions are a huge productivity boost for both developers and product managers. Review collected by and hosted on G2.com.

The pricing can get a bit steep as your traffic increases, especially if you’re recording a lot of sessions. Also, there’s sometimes a slight delay in session availability after events occur, though it's not a dealbreaker. I’d also love more customizable dashboards for non-technical stakeholders. Review collected by and hosted on G2.com.