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Compare Hotjar and LogRocket 
At a Glance
Market Segments
Small-Business (52.1% of reviews)
Small-Business (60.7% of reviews)
Entry-Level Pricing
Free 35 Daily sessions
Free 1000 Sessions Per Month
Hotjar
Star Rating
(328)4.3 out of 5
Market Segments
Small-Business (52.1% of reviews)
Pros & Cons
Entry-Level Pricing
Free 35 Daily sessions
Browse all 12 pricing plansLogRocket
Star Rating
(2,250)4.6 out of 5
Market Segments
Small-Business (60.7% of reviews)
Pros & Cons
Entry-Level Pricing
Free 1000 Sessions Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that LogRocket excels in implementation speed, particularly for projects using frameworks like React or Flutter. Users appreciate how quickly they can integrate LogRocket into their workflows, which helps in troubleshooting UX issues effectively.
- Users say that Hotjar provides clear visibility into user behavior through its heatmaps and session recordings. Reviewers highlight that these features offer insights beyond traditional analytics, making it easier to understand how visitors interact with their websites.
- According to verified reviews, LogRocket has a higher overall satisfaction score, indicating that users feel more positively about their experience with the product. This is reflected in its robust session replay capabilities, which help identify and resolve user issues efficiently.
- Reviewers mention that Hotjar is particularly user-friendly, with an intuitive dashboard that simplifies the process of gathering UX metrics. Many users find it easy to set up and navigate, making it a go-to tool for those new to user experience analysis.
- Users highlight that while LogRocket offers strong troubleshooting features, such as network tab filtering and DOM viewing, some find it less straightforward than Hotjar for basic analytics tasks. This can lead to a steeper learning curve for new users.
- G2 reviewers report that Hotjar's heatmaps are particularly praised for their detailed insights, with users noting that they provide a comprehensive view of user interactions, which is essential for optimizing website performance and user experience.
Pricing
Entry-Level Pricing
Hotjar
Observe Basic
Free
35 Daily sessions
Visualize user behavior with Heatmaps and see what your users see with Recordings.
- Automatic data capture
- Unlimited heatmaps
- Up to 1,050 sessions/month
LogRocket
FREE FOREVER
Free
1000 Sessions Per Month
- Core LogRocket features
- 3 seats
- 1-month data retention
Free Trial
Hotjar
Free Trial is available
LogRocket
Free Trial is available
Ratings
Meets Requirements
8.7
255
8.9
1,985
Ease of Use
8.9
258
8.7
2,022
Ease of Setup
8.9
119
9.0
1,072
Ease of Admin
8.9
110
9.1
664
Quality of Support
8.5
175
8.9
1,273
Has the product been a good partner in doing business?
8.7
97
9.1
585
Product Direction (% positive)
8.1
251
9.0
1,943
Features by Category
Metrics
8.7
25
8.9
331
9.1
27
8.5
305
9.0
24
8.2
293
9.1
23
8.7
307
8.8
20
8.4
291
8.6
19
7.9
272
8.7
17
8.0
261
8.9
20
8.0
259
8.9
25
8.0
265
Reporting
Feature Not Available
8.6
307
8.9
19
8.0
273
Feature Not Available
8.0
275
8.1
20
7.9
269
8.5
19
7.8
258
8.2
17
8.1
259
8.8
21
8.3
276
Other
8.0
24
8.5
280
Feature Not Available
8.1
252
Feature Not Available
8.3
260
7.6
17
7.7
230
8.1
15
7.3
153
Feature Not Available
Feature Not Available
Feature Not Available
7.8
232
Agentic AI - Digital Analytics
Not enough data
7.4
19
Not enough data
6.9
19
Not enough data
6.9
19
Not enough data
7.1
19
Administration
8.2
70
8.2
320
Feature Not Available
8.3
314
8.9
139
8.7
363
8.8
139
8.3
343
User Response Methods
8.8
47
|
Verified
Not enough data
8.9
41
|
Verified
Not enough data
8.8
15
Not enough data
8.7
26
Not enough data
8.3
30
|
Verified
Not enough data
Participant Selection
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.6
36
|
Verified
Not enough data
9.2
15
Not enough data
Insights
8.8
52
|
Verified
Not enough data
8.6
38
|
Verified
Not enough data
8.5
39
|
Verified
Not enough data
Generative AI
7.7
5
Not enough data
User Behavior
9.0
70
|
Verified
8.9
1224
|
Verified
8.9
71
|
Verified
8.7
1204
|
Verified
8.5
50
|
Verified
7.9
1098
|
Verified
A/B Testing
9.1
36
|
Verified
8.4
1155
|
Verified
8.8
36
7.1
856
8.8
48
|
Verified
7.8
974
8.8
36
|
Verified
7.1
864
|
Verified
Visitor Information
7.6
45
|
Verified
8.7
1241
|
Verified
8.6
40
8.3
1203
Agentic AI - Session Replay
8.6
6
7.1
150
Product Analytics
Not enough data
7.7
369
Not enough data
8.3
408
Not enough data
7.5
373
Not enough data
7.5
365
Feature Not Available
7.2
363
Feature Not Available
7.3
341
Feature Not Available
Feature Not Available
Not enough data
7.5
355
Agentic AI - Product Analytics
Not enough data
6.3
42
Not enough data
6.0
41
Not enough data
6.5
41
Not enough data
6.3
42
Analytics
7.8
9
Not enough data
8.1
9
Not enough data
9.1
9
Not enough data
7.8
6
Not enough data
8.6
7
Not enough data
Feature Not Available
Not enough data
Administration
7.6
7
Not enough data
5.7
5
Not enough data
8.8
8
Not enough data
Generative AI
6.7
5
Not enough data
Agentic AI - E-Commerce Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Experience
9.0
10
Not enough data
9.2
10
Not enough data
9.0
10
Not enough data
Agentic AI - Digital Experience Monitoring (DEM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Performance
Feature Not Available
Not enough data
8.5
9
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Bug Reporting
Not enough data
8.0
776
Not enough data
7.8
730
Not enough data
7.6
724
Bug Monitoring
Not enough data
8.4
843
Not enough data
8.5
873
Not enough data
7.8
841
Agentic AI - Bug Tracking
Not enough data
6.8
63
Not enough data
6.9
63
Not enough data
6.9
61
Monitoring
Not enough data
8.3
380
Not enough data
8.5
393
Not enough data
8.6
396
Not enough data
7.4
333
Not enough data
8.0
337
Response
Not enough data
8.6
416
Not enough data
8.2
369
Not enough data
8.1
371
Agentic AI - Application Performance Monitoring (APM)
Not enough data
6.9
12
Not enough data
6.1
12
Not enough data
6.5
12
Not enough data
6.5
12
Not enough data
7.1
13
Performance
Not enough data
8.7
389
Not enough data
8.2
358
Functionality
Not enough data
7.9
329
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.7
320
Feedback Management
Feature Not Available
Not enough data
8.7
10
Not enough data
8.6
11
Not enough data
Feedback Analysis
8.8
8
Not enough data
Feature Not Available
Not enough data
8.8
7
Not enough data
Feedback Sources
Feature Not Available
Not enough data
8.7
9
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
8.1
6
Not enough data
8.0
5
Not enough data
Survey Management
9.2
6
Not enough data
8.3
6
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Survey Customization
Not enough data
Not enough data
8.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Survey Insights
8.3
5
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Survey
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Software Testing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Heatmap Tools
Not enough data
6.9
17
Not enough data
7.5
17
Not enough data
7.1
16
Not enough data
7.0
16
Not enough data
7.6
15
Not enough data
7.3
16
Analysis
8.6
114
7.8
191
8.2
94
8.0
191
8.6
108
7.7
186
8.1
101
7.9
189
8.9
124
8.3
198
Reporting
9.3
152
8.5
213
9.1
145
9.4
221
8.7
126
8.9
205
7.8
105
8.0
195
Variation Testing
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.7
78
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Reporting
Not enough data
8.0
152
Not enough data
8.3
158
Personalization
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
124
Administration
Not enough data
8.5
131
Not enough data
8.6
128
Not enough data
8.8
139
Not enough data
8.6
134
Categories
Categories
Shared Categories
Hotjar and LogRocket are categorized as Product Analytics, Session Replay, Heatmap Tools, and Digital Analytics
Unique Categories
Hotjar is categorized as Feedback Analytics, Digital Experience Monitoring (DEM), User Research, Software Testing, Survey, and E-Commerce Analytics
LogRocket is categorized as Mobile App Optimization, Application Performance Monitoring (APM), and Bug Tracking
Reviews
Reviewers' Company Size
Hotjar
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
LogRocket
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
16.1%
Computer Software
15.2%
Information Technology and Services
11.0%
Internet
9.7%
Retail
5.5%
Other
42.6%
Computer Software
28.8%
Information Technology and Services
13.1%
Financial Services
11.1%
Marketing and Advertising
2.5%
Insurance
2.2%
Other
42.4%
Discussions
What is Hotjar?
1 Comment
MN
https://boardsontop.com/longboard-size-chart/Read more
How is Hotjar different from Google Analytics?
1 Comment
AM
Hotjar has a better set of advanced tools to get a better look at heatmaps and visitor recordings. Where as Google Analytics majorly focuses on all the...Read more
Is there a way to initialize Logrocket to update the user's name?
3 Comments
BB
Yes, you can do this:
LogRocket.identify(username, {
name,
email: username,
});Read more
How could I use session recording within an automated selenium test to generate user manuals?
1 Comment
LD
question
Read more
What are the best practices when it comes to masking or excluding the data from collection?
1 Comment
CK
Hi Bakul, great question! We would recommend hiding any sensitive user information such as passwords, credit card information, and personal data.
If you...Read more
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