# Top 10 Lime CRM Alternatives & Competitors **Average Rating:** 4.3/5 **Total Number of Reviews:** 91 If you are considering Lime CRM, you may also want to investigate similar alternatives or competitors to find the best solution. CRM Software is a widely used technology, and many people are seeking secure, sophisticated software solutions with social collaboration features, ai text generation, and social network integration. Other important factors to consider when researching alternatives to Lime CRM include customer service and functionality. The best overall Lime CRM alternative is Agentforce Sales (formerly Salesforce Sales Cloud). Other similar apps like Lime CRM are HubSpot Sales Hub, HubSpot Service Hub, Pipedrive, and Dynamics 365 Sales. Lime CRM alternatives can be found in [CRM Software](https://www.g2.com/categories/crm) but may also be in [Help Desk Software](https://www.g2.com/categories/help-desk) or [Live Chat Software](https://www.g2.com/categories/live-chat). ## Best Paid & Free Alternatives to Lime CRM - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - [HubSpot Service Hub](https://www.g2.com/products/hubspot-service-hub/reviews) - [Pipedrive](https://www.g2.com/products/pipedrive/reviews) - [Dynamics 365 Sales](https://www.g2.com/products/dynamics-365-sales/reviews) - [SAP Sales Cloud](https://www.g2.com/products/sap-sap-sales-cloud/reviews) - [LiveChat](https://www.g2.com/products/livechat/reviews) - [ServiceNow Customer Service Management](https://www.g2.com/products/servicenow-customer-service-management/reviews) - [Freshdesk](https://www.g2.com/products/freshdesk/reviews) - [Insightly CRM](https://www.g2.com/products/insightly-crm/reviews) ## Top 10 Alternatives to Lime CRM Recently Reviewed By G2 Community Browse options below. Based on reviewer data, you can see how Lime CRM stacks up to the competition, check reviews from current & previous users in industries like Events Services, Construction, and Manufacturing, and find the best product for your business. ### 1. [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) By Salesforce **Average Rating:** 4.4/5 **Total Reviews:** 25,876 Sell faster, smarter, and more efficiently with AI + Data + CRM. Boost productivity and grow in a whole new way with Sales Cloud. Reviewers say compared to Lime CRM, Agentforce Sales (formerly Salesforce Sales Cloud) is: - Better at meeting requirements - More expensive - Easier to admin Categories in common with Lime CRM: [CRM](https://www.g2.com/categories/crm) **Compare:** [Lime CRM vs Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-lime-crm) **Compare Agentforce Sales (formerly Salesforce Sales Cloud) with other alternatives:** - [Agentforce Sales (formerly Salesforce Sales Cloud) vs HubSpot Sales Hub](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-hubspot-sales-hub) - [Agentforce Sales (formerly Salesforce Sales Cloud) vs HubSpot Service Hub](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-hubspot-service-hub) - [Agentforce Sales (formerly Salesforce Sales Cloud) vs Pipedrive](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-pipedrive) - [Agentforce Sales (formerly Salesforce Sales Cloud) vs Dynamics 365 Sales](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-dynamics-365-sales) - [Agentforce Sales (formerly Salesforce Sales Cloud) vs SAP Sales Cloud](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-sap-sap-sales-cloud) - [Agentforce Sales (formerly Salesforce Sales Cloud) vs LiveChat](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-livechat) - [Agentforce Sales (formerly Salesforce Sales Cloud) vs ServiceNow Customer Service Management](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-servicenow-customer-service-management) - [Agentforce Sales (formerly Salesforce Sales Cloud) vs Freshdesk](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-freshdesk) - [Agentforce Sales (formerly Salesforce Sales Cloud) vs Insightly CRM](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-insightly-crm) ### 2. [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) By HubSpot **Average Rating:** 4.4/5 **Total Reviews:** 13,909 Sales Hub is a modern sales software that helps teams build pipeline, accelerate deal velocity, and create stronger customer connections. Powered by HubSpot’s Smart CRM, it combines AI, automation, and insights in one easy-to-use platform, so reps can sell smarter and scale without added complexity. Reviewers say compared to Lime CRM, HubSpot Sales Hub is: - Easier to admin - Better at meeting requirements - Easier to set up Categories in common with Lime CRM: [CRM](https://www.g2.com/categories/crm) **Compare:** [Lime CRM vs HubSpot Sales Hub](https://www.g2.com/compare/hubspot-sales-hub-vs-lime-crm) **Compare HubSpot Sales Hub with other alternatives:** - [HubSpot Sales Hub vs Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-hubspot-sales-hub) - [HubSpot Sales Hub vs HubSpot Service Hub](https://www.g2.com/compare/hubspot-sales-hub-vs-hubspot-service-hub) - [HubSpot Sales Hub vs Pipedrive](https://www.g2.com/compare/hubspot-sales-hub-vs-pipedrive) - [HubSpot Sales Hub vs Dynamics 365 Sales](https://www.g2.com/compare/dynamics-365-sales-vs-hubspot-sales-hub) - [HubSpot Sales Hub vs SAP Sales Cloud](https://www.g2.com/compare/hubspot-sales-hub-vs-sap-sap-sales-cloud) - [HubSpot Sales Hub vs LiveChat](https://www.g2.com/compare/hubspot-sales-hub-vs-livechat) - [HubSpot Sales Hub vs ServiceNow Customer Service Management](https://www.g2.com/compare/hubspot-sales-hub-vs-servicenow-customer-service-management) - [HubSpot Sales Hub vs Freshdesk](https://www.g2.com/compare/freshdesk-vs-hubspot-sales-hub) - [HubSpot Sales Hub vs Insightly CRM](https://www.g2.com/compare/hubspot-sales-hub-vs-insightly-crm) ### 3. [HubSpot Service Hub](https://www.g2.com/products/hubspot-service-hub/reviews) By HubSpot **Average Rating:** 4.4/5 **Total Reviews:** 2,920 Deliver personalized support at scale with Breeze customer agent and an AI-powered knowledge base that work together to identify content gaps and enhance self-service. Boost CSAT with proactive tools like health scores and usage analytics that drive adoption. HubSpot Smart CRM powers everything, giving your customer-facing teams unified data and immediate insights without complex setup. Reviewers say compared to Lime CRM, HubSpot Service Hub is: - Easier to admin - Better at meeting requirements - Easier to set up Categories in common with Lime CRM: [Live Chat](https://www.g2.com/categories/live-chat), [Help Desk](https://www.g2.com/categories/help-desk), [Customer Self-Service](https://www.g2.com/categories/customer-self-service), [Digital Customer Service Platforms](https://www.g2.com/categories/digital-customer-service-platforms) **Compare:** [Lime CRM vs HubSpot Service Hub](https://www.g2.com/compare/hubspot-service-hub-vs-lime-crm) **Compare HubSpot Service Hub with other alternatives:** - [HubSpot Service Hub vs Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-hubspot-service-hub) - [HubSpot Service Hub vs HubSpot Sales Hub](https://www.g2.com/compare/hubspot-sales-hub-vs-hubspot-service-hub) - [HubSpot Service Hub vs Pipedrive](https://www.g2.com/compare/hubspot-service-hub-vs-pipedrive) - [HubSpot Service Hub vs Dynamics 365 Sales](https://www.g2.com/compare/dynamics-365-sales-vs-hubspot-service-hub) - [HubSpot Service Hub vs SAP Sales Cloud](https://www.g2.com/compare/hubspot-service-hub-vs-sap-sap-sales-cloud) - [HubSpot Service Hub vs LiveChat](https://www.g2.com/compare/hubspot-service-hub-vs-livechat) - [HubSpot Service Hub vs ServiceNow Customer Service Management](https://www.g2.com/compare/hubspot-service-hub-vs-servicenow-customer-service-management) - [HubSpot Service Hub vs Freshdesk](https://www.g2.com/compare/freshdesk-vs-hubspot-service-hub) - [HubSpot Service Hub vs Insightly CRM](https://www.g2.com/compare/hubspot-service-hub-vs-insightly-crm) ### 4. [Pipedrive](https://www.g2.com/products/pipedrive/reviews) By Pipedrive **Average Rating:** 4.3/5 **Total Reviews:** 3,111 Pipedrive is a web-based sales CRM software that lets sales teams track pipelines, optimize leads, manage deals and automate their entire sales process so they can focus on selling. Pipedrive’s simple interface empowers salespeople to streamline workflows and unite their sales tasks in one workspace. And with AI-powered features that offer personalized tips, winning and renewing deals has never been easier. Reviewers say compared to Lime CRM, Pipedrive is: - Easier to admin - Easier to set up - Better at meeting requirements Categories in common with Lime CRM: [CRM](https://www.g2.com/categories/crm) **Compare:** [Lime CRM vs Pipedrive](https://www.g2.com/compare/lime-crm-vs-pipedrive) **Compare Pipedrive with other alternatives:** - [Pipedrive vs Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-pipedrive) - [Pipedrive vs HubSpot Sales Hub](https://www.g2.com/compare/hubspot-sales-hub-vs-pipedrive) - [Pipedrive vs HubSpot Service Hub](https://www.g2.com/compare/hubspot-service-hub-vs-pipedrive) - [Pipedrive vs Dynamics 365 Sales](https://www.g2.com/compare/dynamics-365-sales-vs-pipedrive) - [Pipedrive vs SAP Sales Cloud](https://www.g2.com/compare/pipedrive-vs-sap-sap-sales-cloud) - [Pipedrive vs LiveChat](https://www.g2.com/compare/livechat-vs-pipedrive) - [Pipedrive vs ServiceNow Customer Service Management](https://www.g2.com/compare/pipedrive-vs-servicenow-customer-service-management) - [Pipedrive vs Freshdesk](https://www.g2.com/compare/freshdesk-vs-pipedrive) - [Pipedrive vs Insightly CRM](https://www.g2.com/compare/insightly-crm-vs-pipedrive) ### 5. [Dynamics 365 Sales](https://www.g2.com/products/dynamics-365-sales/reviews) By Microsoft **Average Rating:** 3.8/5 **Total Reviews:** 1,623 Microsoft Dynamics 365 Sales automates sales, customer service, and marketing. CRM enables extensive customization. Deploy online or install on premises. Reviewers say compared to Lime CRM, Dynamics 365 Sales is: - Better at meeting requirements - More expensive Categories in common with Lime CRM: [CRM](https://www.g2.com/categories/crm) **Compare:** [Lime CRM vs Dynamics 365 Sales](https://www.g2.com/compare/dynamics-365-sales-vs-lime-crm) **Compare Dynamics 365 Sales with other alternatives:** - [Dynamics 365 Sales vs Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-dynamics-365-sales) - [Dynamics 365 Sales vs HubSpot Sales Hub](https://www.g2.com/compare/dynamics-365-sales-vs-hubspot-sales-hub) - [Dynamics 365 Sales vs HubSpot Service Hub](https://www.g2.com/compare/dynamics-365-sales-vs-hubspot-service-hub) - [Dynamics 365 Sales vs Pipedrive](https://www.g2.com/compare/dynamics-365-sales-vs-pipedrive) - [Dynamics 365 Sales vs SAP Sales Cloud](https://www.g2.com/compare/dynamics-365-sales-vs-sap-sap-sales-cloud) - [Dynamics 365 Sales vs LiveChat](https://www.g2.com/compare/dynamics-365-sales-vs-livechat) - [Dynamics 365 Sales vs ServiceNow Customer Service Management](https://www.g2.com/compare/dynamics-365-sales-vs-servicenow-customer-service-management) - [Dynamics 365 Sales vs Freshdesk](https://www.g2.com/compare/dynamics-365-sales-vs-freshdesk) - [Dynamics 365 Sales vs Insightly CRM](https://www.g2.com/compare/dynamics-365-sales-vs-insightly-crm) ### 6. [SAP Sales Cloud](https://www.g2.com/products/sap-sap-sales-cloud/reviews) By SAP **Average Rating:** 4.2/5 **Total Reviews:** 1,001 SAP CRM can help you better engage with your customers in person, online, or via a mobile. Leverage true 360 customer insight – from interaction history to social media sentiments Reviewers say compared to Lime CRM, SAP Sales Cloud is: - More expensive - Better at meeting requirements - Easier to admin Categories in common with Lime CRM: [CRM](https://www.g2.com/categories/crm) **Compare:** [Lime CRM vs SAP Sales Cloud](https://www.g2.com/compare/lime-crm-vs-sap-sap-sales-cloud) **Compare SAP Sales Cloud with other alternatives:** - [SAP Sales Cloud vs Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-sap-sap-sales-cloud) - [SAP Sales Cloud vs HubSpot Sales Hub](https://www.g2.com/compare/hubspot-sales-hub-vs-sap-sap-sales-cloud) - [SAP Sales Cloud vs HubSpot Service Hub](https://www.g2.com/compare/hubspot-service-hub-vs-sap-sap-sales-cloud) - [SAP Sales Cloud vs Pipedrive](https://www.g2.com/compare/pipedrive-vs-sap-sap-sales-cloud) - [SAP Sales Cloud vs Dynamics 365 Sales](https://www.g2.com/compare/dynamics-365-sales-vs-sap-sap-sales-cloud) - [SAP Sales Cloud vs LiveChat](https://www.g2.com/compare/livechat-vs-sap-sap-sales-cloud) - [SAP Sales Cloud vs ServiceNow Customer Service Management](https://www.g2.com/compare/sap-sap-sales-cloud-vs-servicenow-customer-service-management) - [SAP Sales Cloud vs Freshdesk](https://www.g2.com/compare/freshdesk-vs-sap-sap-sales-cloud) - [SAP Sales Cloud vs Insightly CRM](https://www.g2.com/compare/insightly-crm-vs-sap-sap-sales-cloud) ### 7. [LiveChat](https://www.g2.com/products/livechat/reviews) By Text **Average Rating:** 4.5/5 **Total Reviews:** 810 Premium live chat and help desk software for business websites. E-commerce and customer service software with built-in ticketing system. Reviewers say compared to Lime CRM, LiveChat is: - Easier to admin - Easier to set up - Better at meeting requirements Categories in common with Lime CRM: [Live Chat](https://www.g2.com/categories/live-chat), [Help Desk](https://www.g2.com/categories/help-desk), [Customer Self-Service](https://www.g2.com/categories/customer-self-service), [Customer Service Automation](https://www.g2.com/categories/customer-service-automation) **Compare:** [Lime CRM vs LiveChat](https://www.g2.com/compare/lime-crm-vs-livechat) **Compare LiveChat with other alternatives:** - [LiveChat vs Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-livechat) - [LiveChat vs HubSpot Sales Hub](https://www.g2.com/compare/hubspot-sales-hub-vs-livechat) - [LiveChat vs HubSpot Service Hub](https://www.g2.com/compare/hubspot-service-hub-vs-livechat) - [LiveChat vs Pipedrive](https://www.g2.com/compare/livechat-vs-pipedrive) - [LiveChat vs Dynamics 365 Sales](https://www.g2.com/compare/dynamics-365-sales-vs-livechat) - [LiveChat vs SAP Sales Cloud](https://www.g2.com/compare/livechat-vs-sap-sap-sales-cloud) - [LiveChat vs ServiceNow Customer Service Management](https://www.g2.com/compare/livechat-vs-servicenow-customer-service-management) - [LiveChat vs Freshdesk](https://www.g2.com/compare/freshdesk-vs-livechat) - [LiveChat vs Insightly CRM](https://www.g2.com/compare/insightly-crm-vs-livechat) ### 8. [ServiceNow Customer Service Management](https://www.g2.com/products/servicenow-customer-service-management/reviews) By ServiceNow **Average Rating:** 4.4/5 **Total Reviews:** 499 ServiceNow CSM enhances every aspect of the customer lifecycle by utilizing AI-driven capabilities to optimize omnichannel self-service and improve issue resolution. It automates customer operations across departments and empowers agents with real-time intelligence and productivity tools. Key features and capabilities include: AI Agents: Handle routine tasks and complete processes autonomously, freeing up human agent time and scaling the call center operations 24/7. Self-Service: Empower customers with AI-powered conversational chat to get answers and take action quickly. Guide customers through personalized action steps across various channels such as chat, portals, and catalogs. Agent Workspace: Provide a single, configurable workspace integrated across channels for a holistic customer view. AI-powered case summaries, guided playbooks, and recommendations make it fast and easy to provide excellent service. Case Management: Seamlessly orchestrate complex customer issues across departments to boost resolution times and customer satisfaction with a unified data model and automated workflows. Knowledge Management: Allow AI Agents to create and share relevant knowledge articles and case summaries quickly with both human agents and customers. Predictive Intelligence: Use AI to anticipate customer needs, automate resolutions, and reduce case volume. Deliver smart, proactive service to achieve value faster. ServiceNow CSM unifies people, processes, and data, ensuring seamless and effective service delivery that leverages AI to enhance customer satisfaction and reduce operational costs. Reviewers say compared to Lime CRM, ServiceNow Customer Service Management is: - More expensive - Better at meeting requirements - Easier to admin Categories in common with Lime CRM: [Customer Communications Management](https://www.g2.com/categories/customer-communications-management), [Live Chat](https://www.g2.com/categories/live-chat), [Help Desk](https://www.g2.com/categories/help-desk), [Customer Self-Service](https://www.g2.com/categories/customer-self-service), [Customer Service Automation](https://www.g2.com/categories/customer-service-automation) **Compare:** [Lime CRM vs ServiceNow Customer Service Management](https://www.g2.com/compare/lime-crm-vs-servicenow-customer-service-management) **Compare ServiceNow Customer Service Management with other alternatives:** - [ServiceNow Customer Service Management vs Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-servicenow-customer-service-management) - [ServiceNow Customer Service Management vs HubSpot Sales Hub](https://www.g2.com/compare/hubspot-sales-hub-vs-servicenow-customer-service-management) - [ServiceNow Customer Service Management vs HubSpot Service Hub](https://www.g2.com/compare/hubspot-service-hub-vs-servicenow-customer-service-management) - [ServiceNow Customer Service Management vs Pipedrive](https://www.g2.com/compare/pipedrive-vs-servicenow-customer-service-management) - [ServiceNow Customer Service Management vs Dynamics 365 Sales](https://www.g2.com/compare/dynamics-365-sales-vs-servicenow-customer-service-management) - [ServiceNow Customer Service Management vs SAP Sales Cloud](https://www.g2.com/compare/sap-sap-sales-cloud-vs-servicenow-customer-service-management) - [ServiceNow Customer Service Management vs LiveChat](https://www.g2.com/compare/livechat-vs-servicenow-customer-service-management) - [ServiceNow Customer Service Management vs Freshdesk](https://www.g2.com/compare/freshdesk-vs-servicenow-customer-service-management) - [ServiceNow Customer Service Management vs Insightly CRM](https://www.g2.com/compare/insightly-crm-vs-servicenow-customer-service-management) ### 9. [Freshdesk](https://www.g2.com/products/freshdesk/reviews) By Freshworks **Average Rating:** 4.4/5 **Total Reviews:** 3,762 Freshdesk is a cloud-based helpdesk software that streamlines customer conversations across multiple channels including email & phone. It enables faster collaboration with your support team for quick responses to your customer. With 150+ integrations, we make it simple for businesses to provide superior customer support. We are trusted by 100,000+ companies across different industries. Reviewers say compared to Lime CRM, Freshdesk is: - Easier to admin - Easier to set up - Better at meeting requirements Categories in common with Lime CRM: [Customer Communications Management](https://www.g2.com/categories/customer-communications-management), [Live Chat](https://www.g2.com/categories/live-chat), [Help Desk](https://www.g2.com/categories/help-desk), [Customer Self-Service](https://www.g2.com/categories/customer-self-service), [Digital Customer Service Platforms](https://www.g2.com/categories/digital-customer-service-platforms) **Compare:** [Lime CRM vs Freshdesk](https://www.g2.com/compare/freshdesk-vs-lime-crm) **Compare Freshdesk with other alternatives:** - [Freshdesk vs Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-freshdesk) - [Freshdesk vs HubSpot Sales Hub](https://www.g2.com/compare/freshdesk-vs-hubspot-sales-hub) - [Freshdesk vs HubSpot Service Hub](https://www.g2.com/compare/freshdesk-vs-hubspot-service-hub) - [Freshdesk vs Pipedrive](https://www.g2.com/compare/freshdesk-vs-pipedrive) - [Freshdesk vs Dynamics 365 Sales](https://www.g2.com/compare/dynamics-365-sales-vs-freshdesk) - [Freshdesk vs SAP Sales Cloud](https://www.g2.com/compare/freshdesk-vs-sap-sap-sales-cloud) - [Freshdesk vs LiveChat](https://www.g2.com/compare/freshdesk-vs-livechat) - [Freshdesk vs ServiceNow Customer Service Management](https://www.g2.com/compare/freshdesk-vs-servicenow-customer-service-management) - [Freshdesk vs Insightly CRM](https://www.g2.com/compare/freshdesk-vs-insightly-crm) ### 10. [Insightly CRM](https://www.g2.com/products/insightly-crm/reviews) By Unbounce **Average Rating:** 4.2/5 **Total Reviews:** 945 Insightly CRM is a tool for managing your contacts and related organisations, partners, vendors and suppliers. Insightly has a project management system built right in. Reviewers say compared to Lime CRM, Insightly CRM is: - Easier to admin - Easier to set up - Better at meeting requirements Categories in common with Lime CRM: [CRM](https://www.g2.com/categories/crm) **Compare:** [Lime CRM vs Insightly CRM](https://www.g2.com/compare/insightly-crm-vs-lime-crm) **Compare Insightly CRM with other alternatives:** - [Insightly CRM vs Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-insightly-crm) - [Insightly CRM vs HubSpot Sales Hub](https://www.g2.com/compare/hubspot-sales-hub-vs-insightly-crm) - [Insightly CRM vs HubSpot Service Hub](https://www.g2.com/compare/hubspot-service-hub-vs-insightly-crm) - [Insightly CRM vs Pipedrive](https://www.g2.com/compare/insightly-crm-vs-pipedrive) - [Insightly CRM vs Dynamics 365 Sales](https://www.g2.com/compare/dynamics-365-sales-vs-insightly-crm) - [Insightly CRM vs SAP Sales Cloud](https://www.g2.com/compare/insightly-crm-vs-sap-sap-sales-cloud) - [Insightly CRM vs LiveChat](https://www.g2.com/compare/insightly-crm-vs-livechat) - [Insightly CRM vs ServiceNow Customer Service Management](https://www.g2.com/compare/insightly-crm-vs-servicenow-customer-service-management) - [Insightly CRM vs Freshdesk](https://www.g2.com/compare/freshdesk-vs-insightly-crm) --- ## Lime CRM Alternatives FAQs ### How does Lime CRM compare to Agentforce Sales? According to G2 data, [Lime CRM](https://www.g2.com/products/lime-crm/reviews) holds an average rating of 4.3/5 from 91 reviews, while [Agentforce Sales](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) has a slightly higher average rating of 4.4/5 from 25,822 reviews. Lime CRM scores higher in Customer Support (8.8 vs 8.1) and Usability (8.5 vs 8.2), whereas Agentforce Sales leads in Meeting Requirements (8.8 vs 7.9) and Ease of Admin (7.9 vs 7.6), with both tied on Ease of Setup (7.8) and Ease of Doing Business With (8.4). User feedback highlights Lime CRM's strengths in customization, flexibility, and customer support, with 5 mentions of customization and 3 of customer support. Agentforce Sales is praised for its extensive features, ease of use, lead management, and strong Salesforce integration, with thousands of mentions across these categories. Overall, [Agentforce Sales](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) offers a more comprehensive and scalable solution with advanced AI-driven automation and integration capabilities, while [Lime CRM](https://www.g2.com/products/lime-crm/reviews) provides a more user-friendly and customizable experience with stronger customer support but fewer features and scalability. ### What are the best alternatives to Lime CRM? The best alternatives to Lime CRM include [Agentforce Sales](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) (4.4/5 stars, 25,822 reviews), [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) (4.4/5 stars, 13,816 reviews), and [Service Hub](https://www.g2.com/products/hubspot-service-hub/reviews) (4.4/5 stars, 2,914 reviews). These platforms excel in AI-driven automation, ease of administration, and integration capabilities. Other notable alternatives are [Pipedrive](https://www.g2.com/products/pipedrive/reviews) (4.3/5 stars, 3,059 reviews) and [SAP Sales Cloud](https://www.g2.com/products/sap-sap-sales-cloud/reviews) (4.2/5 stars, 999 reviews), which offer strong pipeline management and ERP integration respectively. ### What features do alternatives offer that Lime CRM does not? Alternatives to Lime CRM offer advanced AI capabilities such as AI text generation and AI text summarization, which Lime CRM lacks. They also provide more seamless and extensive integrations with other business tools and ecosystems, including Microsoft Office 365, SAP ERP, and various marketing and communication platforms. Additionally, alternatives often feature more intuitive and modern user interfaces, enhanced automation workflows, and comprehensive omnichannel customer service management that Lime CRM does not fully support. ### Which CRM tools do reviewers recommend instead of Lime CRM? Reviewers consistently recommend [Agentforce Sales](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) for its comprehensive AI features, seamless integrations, and robust automation that significantly improve sales productivity. [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) is praised for its intuitive interface, ease of use, and powerful automation that accelerates deal velocity. For customer service, [Service Hub](https://www.g2.com/products/hubspot-service-hub/reviews) is favored for its unified platform combining ticketing, automation, and AI-powered tools. Additionally, [Pipedrive](https://www.g2.com/products/pipedrive/reviews) is recommended for its simple, visual pipeline and efficient task management, while [SAP Sales Cloud](https://www.g2.com/products/sap-sap-sales-cloud/reviews) is noted for its deep ERP integration and AI-driven sales insights, making them preferred choices over Lime CRM. ### Why do users choose Agentforce Sales over Lime CRM? Users choose [Agentforce Sales](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) over [Lime CRM](https://www.g2.com/products/lime-crm/reviews) primarily for its extensive feature set, advanced AI-driven automation, and seamless integration within the Salesforce ecosystem. With over 3,000 mentions of features and 2,000 mentions of ease of use, Agentforce Sales empowers sales teams with lead management, pipeline visibility, and workflow automation that significantly reduce manual tasks and improve productivity. The platform's ability to transform from a passive CRM into an active, autonomous sales assistant through AI agents is a key differentiator, enabling users to automate lead qualification, follow-ups, and forecasting. This results in faster deal cycles and better sales insights. Additionally, Agentforce Sales supports complex customization and scalability, making it suitable for growing organizations requiring robust analytics and real-time reporting. Users value Agentforce Sales for its ROI potential, comprehensive dashboards, and centralized data management. The strong integration with tools like Outlook, Slack, and Google Workspace further enhances workflow efficiency. 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