# Top 10 LiaCX Customer Experience Management Software Alternatives & Competitors **Average Rating:** 4.5/5 **Total Number of Reviews:** 1 If you are considering LiaCX Customer Experience Management Software, you may also want to investigate similar alternatives or competitors to find the best solution. Experience Management Software is a widely used technology, and many people are seeking simple, time saving software solutions with ai text generation, multiple branding support, and ai text summarization. Other important factors to consider when researching alternatives to LiaCX Customer Experience Management Software include reliability and ease of use. The best overall LiaCX Customer Experience Management Software alternative is Qualtrics Customer Experience. Other similar apps like LiaCX Customer Experience Management Software are Birdeye, Qualtrics Market Research, Reputation, and SurveySparrow. LiaCX Customer Experience Management Software alternatives can be found in [Experience Management Software](https://www.g2.com/categories/experience-management) but may also be in [Survey Software](https://www.g2.com/categories/survey) or [Customer Success Software](https://www.g2.com/categories/customer-success). ## Best Paid & Free Alternatives to LiaCX Customer Experience Management Software - [Qualtrics Customer Experience](https://www.g2.com/products/qualtrics-customer-experience/reviews) - [Birdeye](https://www.g2.com/products/birdeye/reviews) - [Qualtrics Market Research](https://www.g2.com/products/qualtrics-market-research/reviews) - [Reputation](https://www.g2.com/products/reputation/reviews) - [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) - [Gainsight Customer Success](https://www.g2.com/products/gainsight-customer-success/reviews) - [ChurnZero](https://www.g2.com/products/churnzero/reviews) - [Totango](https://www.g2.com/products/totango/reviews) - [QuestionPro](https://www.g2.com/products/questionpro/reviews) - [AskNicely](https://www.g2.com/products/asknicely/reviews) ## Top 10 Alternatives to LiaCX Customer Experience Management Software Recently Reviewed By G2 Community Browse options below. Based on reviewer data, you can see how LiaCX Customer Experience Management Software stacks up to the competition, check reviews from current & previous users in industries like Financial Services, and find the best product for your business. ### 1. [Qualtrics Customer Experience](https://www.g2.com/products/qualtrics-customer-experience/reviews) By Qualtrics **Average Rating:** 4.3/5 **Total Reviews:** 751 With Qualtrics, hear and understand every customer, at every meaningful moment, and take actions that deliver breakthrough experiences. Easily uncover areas of opportunity, automate actions, and drive critical organizational outcomes with an extremely powerful, agile Experience Management Platform. Categories in common with LiaCX Customer Experience Management Software: [Experience Management](https://www.g2.com/categories/experience-management) **Compare:** [LiaCX Customer Experience Management Software vs Qualtrics Customer Experience](https://www.g2.com/compare/liacx-customer-experience-management-software-vs-qualtrics-customer-experience) **Compare Qualtrics Customer Experience with other alternatives:** - [Qualtrics Customer Experience vs Birdeye](https://www.g2.com/compare/birdeye-vs-qualtrics-customer-experience) - [Qualtrics Customer Experience vs Qualtrics Market Research](https://www.g2.com/compare/qualtrics-customer-experience-vs-qualtrics-market-research) - [Qualtrics Customer Experience vs Reputation](https://www.g2.com/compare/qualtrics-customer-experience-vs-reputation) - [Qualtrics Customer Experience vs SurveySparrow](https://www.g2.com/compare/qualtrics-customer-experience-vs-surveysparrow) - [Qualtrics Customer Experience vs Gainsight Customer Success](https://www.g2.com/compare/gainsight-customer-success-vs-qualtrics-customer-experience) - [Qualtrics Customer Experience vs ChurnZero](https://www.g2.com/compare/churnzero-vs-qualtrics-customer-experience) - [Qualtrics Customer Experience vs Totango](https://www.g2.com/compare/qualtrics-customer-experience-vs-totango) - [Qualtrics Customer Experience vs QuestionPro](https://www.g2.com/compare/qualtrics-customer-experience-vs-questionpro) - [Qualtrics Customer Experience vs AskNicely](https://www.g2.com/compare/asknicely-vs-qualtrics-customer-experience) ### 2. [Birdeye](https://www.g2.com/products/birdeye/reviews) By Birdeye **Average Rating:** 4.7/5 **Total Reviews:** 4,113 Birdeye is the #1 agentic marketing platform for multi-location brands, trusted by over 200,000 businesses to deliver measurable growth with AI. With Birdeye, brands harness the power of intelligent agents to run marketing, automate engagement, and drive business outcomes at scale. Built specifically for the complexity of multi-location organizations, Birdeye empowers brands to enhance their online reputation, engage customers across social, search, and web, and gain real-time insights into consumer behavior and competitor activity. The result: more leads and foot traffic, reduced costs, and accelerated revenue growth. At the core of Birdeye is its Agentic Platform, which powers a growing suite of specialized AI agents designed to function like always-on teammates. These agents manage reviews, engage leads, respond to customers, streamline social media, run surveys, maintain listings, send reminders, provide insights, and coordinate across locations. By collaborating seamlessly, they form a scalable digital workforce—always learning, always on-brand, and always driving outcomes. Birdeye stands apart with its agentic AI platform that brands can customize using Birdeye’s unique outcome-framework. Businesses can configure agents with specific triggers that deliver measurable tasks and results for each location, while maintaining the authentic voice of the brand across every interaction. With location-aware AI and a fully integrated platform that brings together reputation, messaging, social, surveys, listings, insights, and more, Birdeye eliminates the need for fragmented point solutions. For multi-location and franchise brands in industries such as healthcare, retail, financial services, real estate, restaurants, and beyond, Birdeye delivers scalability without sacrificing precision. By uniting automation with actionable insights, Birdeye enables organizations to boost visibility, increase customer engagement, and grow revenue—faster and more efficiently. With Birdeye, businesses don’t just adopt AI—they gain an agentic workforce dedicated to delivering real business outcomes. Birdeye: Always On. Always On-Brand. Always Driving Outcomes. Categories in common with LiaCX Customer Experience Management Software: [Experience Management](https://www.g2.com/categories/experience-management) **Compare:** [LiaCX Customer Experience Management Software vs Birdeye](https://www.g2.com/compare/birdeye-vs-liacx-customer-experience-management-software) **Compare Birdeye with other alternatives:** - [Birdeye vs Qualtrics Customer Experience](https://www.g2.com/compare/birdeye-vs-qualtrics-customer-experience) - [Birdeye vs Qualtrics Market Research](https://www.g2.com/compare/birdeye-vs-qualtrics-market-research) - [Birdeye vs Reputation](https://www.g2.com/compare/birdeye-vs-reputation) - [Birdeye vs SurveySparrow](https://www.g2.com/compare/birdeye-vs-surveysparrow) - [Birdeye vs Gainsight Customer Success](https://www.g2.com/compare/birdeye-vs-gainsight-customer-success) - [Birdeye vs ChurnZero](https://www.g2.com/compare/birdeye-vs-churnzero) - [Birdeye vs Totango](https://www.g2.com/compare/birdeye-vs-totango) - [Birdeye vs QuestionPro](https://www.g2.com/compare/birdeye-vs-questionpro) - [Birdeye vs AskNicely](https://www.g2.com/compare/asknicely-vs-birdeye) ### 3. [Qualtrics Market Research](https://www.g2.com/products/qualtrics-market-research/reviews) By Qualtrics **Average Rating:** 4.4/5 **Total Reviews:** 3,017 Get the data you need to make the most important decisions. From product, pricing, market segmentation, or brand tracking, Qualtrics CoreXM is the gold standard in experience management. Qualtrics combines powerful features like 100+ question types and robust logic with ease of use to make research easier than ever. Categories in common with LiaCX Customer Experience Management Software: [Experience Management](https://www.g2.com/categories/experience-management) **Compare:** [LiaCX Customer Experience Management Software vs Qualtrics Market Research](https://www.g2.com/compare/liacx-customer-experience-management-software-vs-qualtrics-market-research) **Compare Qualtrics Market Research with other alternatives:** - [Qualtrics Market Research vs Qualtrics Customer Experience](https://www.g2.com/compare/qualtrics-customer-experience-vs-qualtrics-market-research) - [Qualtrics Market Research vs Birdeye](https://www.g2.com/compare/birdeye-vs-qualtrics-market-research) - [Qualtrics Market Research vs Reputation](https://www.g2.com/compare/qualtrics-market-research-vs-reputation) - [Qualtrics Market Research vs SurveySparrow](https://www.g2.com/compare/qualtrics-market-research-vs-surveysparrow) - [Qualtrics Market Research vs Gainsight Customer Success](https://www.g2.com/compare/gainsight-customer-success-vs-qualtrics-market-research) - [Qualtrics Market Research vs ChurnZero](https://www.g2.com/compare/churnzero-vs-qualtrics-market-research) - [Qualtrics Market Research vs Totango](https://www.g2.com/compare/qualtrics-market-research-vs-totango) - [Qualtrics Market Research vs QuestionPro](https://www.g2.com/compare/qualtrics-market-research-vs-questionpro) - [Qualtrics Market Research vs AskNicely](https://www.g2.com/compare/asknicely-vs-qualtrics-market-research) ### 4. [Reputation](https://www.g2.com/products/reputation/reviews) By Reputation **Average Rating:** 4.5/5 **Total Reviews:** 2,468 Reputation has changed the way companies improve their customer experience (CX) through customer feedback. Our platform translates vast amounts of public and private feedback data into insights that companies use to learn from and grow – including CX, Operations, and much more. We refer to this process as Reputation Experience Management, a category we created. Categories in common with LiaCX Customer Experience Management Software: [Experience Management](https://www.g2.com/categories/experience-management) **Compare:** [LiaCX Customer Experience Management Software vs Reputation](https://www.g2.com/compare/liacx-customer-experience-management-software-vs-reputation) **Compare Reputation with other alternatives:** - [Reputation vs Qualtrics Customer Experience](https://www.g2.com/compare/qualtrics-customer-experience-vs-reputation) - [Reputation vs Birdeye](https://www.g2.com/compare/birdeye-vs-reputation) - [Reputation vs Qualtrics Market Research](https://www.g2.com/compare/qualtrics-market-research-vs-reputation) - [Reputation vs SurveySparrow](https://www.g2.com/compare/reputation-vs-surveysparrow) - [Reputation vs Gainsight Customer Success](https://www.g2.com/compare/gainsight-customer-success-vs-reputation) - [Reputation vs ChurnZero](https://www.g2.com/compare/churnzero-vs-reputation) - [Reputation vs Totango](https://www.g2.com/compare/reputation-vs-totango) - [Reputation vs QuestionPro](https://www.g2.com/compare/questionpro-vs-reputation) - [Reputation vs AskNicely](https://www.g2.com/compare/asknicely-vs-reputation) ### 5. [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) By SurveySparrow Inc. **Average Rating:** 4.4/5 **Total Reviews:** 2,066 SurveySparrow is designed to enable users to create and share highly engaging, mobile-first surveys that offer a chat-like experience. Categories in common with LiaCX Customer Experience Management Software: [Experience Management](https://www.g2.com/categories/experience-management) **Compare:** [LiaCX Customer Experience Management Software vs SurveySparrow](https://www.g2.com/compare/liacx-customer-experience-management-software-vs-surveysparrow) **Compare SurveySparrow with other alternatives:** - [SurveySparrow vs Qualtrics Customer Experience](https://www.g2.com/compare/qualtrics-customer-experience-vs-surveysparrow) - [SurveySparrow vs Birdeye](https://www.g2.com/compare/birdeye-vs-surveysparrow) - [SurveySparrow vs Qualtrics Market Research](https://www.g2.com/compare/qualtrics-market-research-vs-surveysparrow) - [SurveySparrow vs Reputation](https://www.g2.com/compare/reputation-vs-surveysparrow) - [SurveySparrow vs Gainsight Customer Success](https://www.g2.com/compare/gainsight-customer-success-vs-surveysparrow) - [SurveySparrow vs ChurnZero](https://www.g2.com/compare/churnzero-vs-surveysparrow) - [SurveySparrow vs Totango](https://www.g2.com/compare/surveysparrow-vs-totango) - [SurveySparrow vs QuestionPro](https://www.g2.com/compare/questionpro-vs-surveysparrow) - [SurveySparrow vs AskNicely](https://www.g2.com/compare/asknicely-vs-surveysparrow) ### 6. [Gainsight Customer Success](https://www.g2.com/products/gainsight-customer-success/reviews) By Gainsight Inc. **Average Rating:** 4.5/5 **Total Reviews:** 1,746 Gainsight CS is a complete Customer Success Platform. Categories in common with LiaCX Customer Experience Management Software: [Experience Management](https://www.g2.com/categories/experience-management) **Compare:** [LiaCX Customer Experience Management Software vs Gainsight Customer Success](https://www.g2.com/compare/gainsight-customer-success-vs-liacx-customer-experience-management-software) **Compare Gainsight Customer Success with other alternatives:** - [Gainsight Customer Success vs Qualtrics Customer Experience](https://www.g2.com/compare/gainsight-customer-success-vs-qualtrics-customer-experience) - [Gainsight Customer Success vs Birdeye](https://www.g2.com/compare/birdeye-vs-gainsight-customer-success) - [Gainsight Customer Success vs Qualtrics Market Research](https://www.g2.com/compare/gainsight-customer-success-vs-qualtrics-market-research) - [Gainsight Customer Success vs Reputation](https://www.g2.com/compare/gainsight-customer-success-vs-reputation) - [Gainsight Customer Success vs SurveySparrow](https://www.g2.com/compare/gainsight-customer-success-vs-surveysparrow) - [Gainsight Customer Success vs ChurnZero](https://www.g2.com/compare/churnzero-vs-gainsight-customer-success) - [Gainsight Customer Success vs Totango](https://www.g2.com/compare/gainsight-customer-success-vs-totango) - [Gainsight Customer Success vs QuestionPro](https://www.g2.com/compare/gainsight-customer-success-vs-questionpro) - [Gainsight Customer Success vs AskNicely](https://www.g2.com/compare/asknicely-vs-gainsight-customer-success) ### 7. [ChurnZero](https://www.g2.com/products/churnzero/reviews) By ChurnZero **Average Rating:** 4.7/5 **Total Reviews:** 1,600 ChurnZero's real-time SaaS platform helps subscription businesses fight customer churn. Categories in common with LiaCX Customer Experience Management Software: [Experience Management](https://www.g2.com/categories/experience-management) **Compare:** [LiaCX Customer Experience Management Software vs ChurnZero](https://www.g2.com/compare/churnzero-vs-liacx-customer-experience-management-software) **Compare ChurnZero with other alternatives:** - [ChurnZero vs Qualtrics Customer Experience](https://www.g2.com/compare/churnzero-vs-qualtrics-customer-experience) - [ChurnZero vs Birdeye](https://www.g2.com/compare/birdeye-vs-churnzero) - [ChurnZero vs Qualtrics Market Research](https://www.g2.com/compare/churnzero-vs-qualtrics-market-research) - [ChurnZero vs Reputation](https://www.g2.com/compare/churnzero-vs-reputation) - [ChurnZero vs SurveySparrow](https://www.g2.com/compare/churnzero-vs-surveysparrow) - [ChurnZero vs Gainsight Customer Success](https://www.g2.com/compare/churnzero-vs-gainsight-customer-success) - [ChurnZero vs Totango](https://www.g2.com/compare/churnzero-vs-totango) - [ChurnZero vs QuestionPro](https://www.g2.com/compare/churnzero-vs-questionpro) - [ChurnZero vs AskNicely](https://www.g2.com/compare/asknicely-vs-churnzero) ### 8. [Totango](https://www.g2.com/products/totango/reviews) By Totango **Average Rating:** 4.3/5 **Total Reviews:** 1,150 Enterprise Customer Success Platform that proactively drives adoption, retention, expansion, and strengthens reputation through actionable insights, scalable solutions, and meaningful customer engagement. Categories in common with LiaCX Customer Experience Management Software: [Experience Management](https://www.g2.com/categories/experience-management) **Compare:** [LiaCX Customer Experience Management Software vs Totango](https://www.g2.com/compare/liacx-customer-experience-management-software-vs-totango) **Compare Totango with other alternatives:** - [Totango vs Qualtrics Customer Experience](https://www.g2.com/compare/qualtrics-customer-experience-vs-totango) - [Totango vs Birdeye](https://www.g2.com/compare/birdeye-vs-totango) - [Totango vs Qualtrics Market Research](https://www.g2.com/compare/qualtrics-market-research-vs-totango) - [Totango vs Reputation](https://www.g2.com/compare/reputation-vs-totango) - [Totango vs SurveySparrow](https://www.g2.com/compare/surveysparrow-vs-totango) - [Totango vs Gainsight Customer Success](https://www.g2.com/compare/gainsight-customer-success-vs-totango) - [Totango vs ChurnZero](https://www.g2.com/compare/churnzero-vs-totango) - [Totango vs QuestionPro](https://www.g2.com/compare/questionpro-vs-totango) - [Totango vs AskNicely](https://www.g2.com/compare/asknicely-vs-totango) ### 9. [QuestionPro](https://www.g2.com/products/questionpro/reviews) By QuestionPro **Average Rating:** 4.5/5 **Total Reviews:** 1,143 QuestionPro is a leading provider of online survey software that allows our users to generate the insights they need to make better business decisions. Our software includes not only tools for creation, distribution, and analysis of surveys, but also provides a platform for polling, tablet-based mobile research, and data visualization. Categories in common with LiaCX Customer Experience Management Software: [Experience Management](https://www.g2.com/categories/experience-management) **Compare:** [LiaCX Customer Experience Management Software vs QuestionPro](https://www.g2.com/compare/liacx-customer-experience-management-software-vs-questionpro) **Compare QuestionPro with other alternatives:** - [QuestionPro vs Qualtrics Customer Experience](https://www.g2.com/compare/qualtrics-customer-experience-vs-questionpro) - [QuestionPro vs Birdeye](https://www.g2.com/compare/birdeye-vs-questionpro) - [QuestionPro vs Qualtrics Market Research](https://www.g2.com/compare/qualtrics-market-research-vs-questionpro) - [QuestionPro vs Reputation](https://www.g2.com/compare/questionpro-vs-reputation) - [QuestionPro vs SurveySparrow](https://www.g2.com/compare/questionpro-vs-surveysparrow) - [QuestionPro vs Gainsight Customer Success](https://www.g2.com/compare/gainsight-customer-success-vs-questionpro) - [QuestionPro vs ChurnZero](https://www.g2.com/compare/churnzero-vs-questionpro) - [QuestionPro vs Totango](https://www.g2.com/compare/questionpro-vs-totango) - [QuestionPro vs AskNicely](https://www.g2.com/compare/asknicely-vs-questionpro) ### 10. [AskNicely](https://www.g2.com/products/asknicely/reviews) By AskNicely **Average Rating:** 4.7/5 **Total Reviews:** 1,050 The simple way to measure and improve customer happiness using the Net Promoter Score (NPS) framework. Categories in common with LiaCX Customer Experience Management Software: [Experience Management](https://www.g2.com/categories/experience-management) **Compare:** [LiaCX Customer Experience Management Software vs AskNicely](https://www.g2.com/compare/asknicely-vs-liacx-customer-experience-management-software) **Compare AskNicely with other alternatives:** - [AskNicely vs Qualtrics Customer Experience](https://www.g2.com/compare/asknicely-vs-qualtrics-customer-experience) - [AskNicely vs Birdeye](https://www.g2.com/compare/asknicely-vs-birdeye) - [AskNicely vs Qualtrics Market Research](https://www.g2.com/compare/asknicely-vs-qualtrics-market-research) - [AskNicely vs Reputation](https://www.g2.com/compare/asknicely-vs-reputation) - [AskNicely vs SurveySparrow](https://www.g2.com/compare/asknicely-vs-surveysparrow) - [AskNicely vs Gainsight Customer Success](https://www.g2.com/compare/asknicely-vs-gainsight-customer-success) - [AskNicely vs ChurnZero](https://www.g2.com/compare/asknicely-vs-churnzero) - [AskNicely vs Totango](https://www.g2.com/compare/asknicely-vs-totango) - [AskNicely vs QuestionPro](https://www.g2.com/compare/asknicely-vs-questionpro) ## Explore Articles - [Top platforms for self-service customer support knowledge](https://www.g2.com/discussions/top-platforms-for-self-service-customer-support-knowledge) - [Best place to get SAP apps for business](https://www.g2.com/discussions/best-place-to-get-sap-apps-for-business) - [Leading sales training platforms for software firms](https://www.g2.com/discussions/leading-sales-training-platforms-for-software-firms) - [Which event management software is best for small business](https://www.g2.com/discussions/which-event-management-software-is-best-for-small-business) - [Best-in-class virtual event apps for business use](https://www.g2.com/discussions/best-in-class-virtual-event-apps-for-business-use) - [Which vendor offers the best reporting for portfolio lease analysis?](https://www.g2.com/discussions/which-vendor-offers-the-best-reporting-for-portfolio-lease-analysis) ## Spotlight Categories - [Digital Adoption Platforms](https://www.g2.com/categories/digital-adoption-platform) - [ERP Systems](https://www.g2.com/categories/erp-systems) - [Sales Enablement Software](https://www.g2.com/categories/sales-enablement)