LEVELSET Reviews & Product Details

As a user of the platform, the most helpful aspect is definitely the people. I have NEVER called and gotten a half-hearted response from anyone I've spoken with. From the front-end sales to the customer support, every area knows their product, knows how to support it, and knows their customers and the needs they are likely to have. No question brought to them has ever received a frustrated answer, and believe me, I struggle retaining what I've been shown or told just once, so I know what it feels like for people to become frustrated. I have NEVER experienced that with anyone from the LEVELSET team. Review collected by and hosted on G2.com.

I'm a return user after being away from the LEVELSET for a year or so, and maybe I'm not recalling this issue perfectly, but it seems there was a way to edit information already entered, but the edit button was sort of hidden inside of something else. It always took me two or three tries to find that edit button. I often felt it could probably have been a little cleaner or at least more straightforward to find the edit. Review collected by and hosted on G2.com.

I appreciate the support and guidance received throughout the implementation process. The system is easy to navigate and has access to resources from anywhere on the site. Our implementation manager, Sarah Lubow, made the learning experience fun and informative. Review collected by and hosted on G2.com.

I have to remember to login regularly to adjust deadlines as project deadlines change. Review collected by and hosted on G2.com.

We've used Levelset for quite a while now, and I have to say that ever since Christian became our rep, the experience has improved significantly. He's always a pleasure to speak with—friendly, professional, and incredibly helpful. Christian is also resourceful and consistently quick to respond whenever I’m unable to reach him right away. His support has made a real difference, and we truly appreciate the excellent service he provides. Review collected by and hosted on G2.com.

The pricing can be a bit steep, especially for smaller companies or those with limited budgets. While the value is there, it would be great to see more flexible or tiered pricing options. Review collected by and hosted on G2.com.

I think it is helpful that we can be able to see the deadlines

Shanna Hunt & Katherine Voelker are AMAZING!!!! They are so helpful and on top of things, they sent over the link! I would NOT be able to do what I do without either one!! :) Review collected by and hosted on G2.com.

I do not like that we are prompted to send notices 1 to 2 months in advance but it makes you feel like you are late. Slightly stressful! Review collected by and hosted on G2.com.

Upsides of using Levelset are the automated reminders, to help you keep on track (for preliminary notices & collections). I have enjoyed the ease of implementation and it is user friendly once you get through onboarding. I work on Levelset daily to keep track of multiple items. Customer support (sales, onboarding & customer service) have all been fantastic. Review collected by and hosted on G2.com.

There is not much that I have experienced that I do not like. Documents are kept in order, reminders are showing each day, customer support is quick to respond. Review collected by and hosted on G2.com.

I love the speed and reliability of data transfers to the cloud without stopping the user's work. Review collected by and hosted on G2.com.

The cost of the license can become significant for large projects, and some transfer errors require technical knowledge to be resolved. Review collected by and hosted on G2.com.

Sarah and Veronica provided very helpful training and support so I didn't feel overwhelmed using a new program. Levelset is straightforward and easy to use. We've already been getting paid closer to 30 days now since starting, compared to 60-120 days previously. We finally feel protected on our hard work. This is an incredibly helpful program and the support is fantastic! Highly recommend! Review collected by and hosted on G2.com.

There was a lot to learn in the beginning, which is normal for new software. Review collected by and hosted on G2.com.

The software mainly helps us in tracking all of our payments details and history that is exchange by Dorto and large construction companies working with us in expanding our business by building large showrooms, it also manages all the legal papers work that are important for the projects on which we are working together for minimising any financial dispute. Review collected by and hosted on G2.com.

In every 15 days the bills and overall project status is updated on their dashboard in a ideal case, which makes difficult for us to check weather the payment are done on time or not also paper work which is automatically done by levelset needs a manual check up that wether it is 100% right for the current ongoing project. Review collected by and hosted on G2.com.

Levelset allows our company to request notice and lien documents with a few clicks. This is a time saver but mostly due to the legal nature of the documents, the scout research we pay for places a level of confidence as these documents are sent out - research we do not have the manpower to carry in office. The level of customer service you receive from Levelset is very unique and individualized in this world of technology and live chats. It is nice to be able to develop a relationship with the staff. Review collected by and hosted on G2.com.

Pricing is seems high but we appreciate the discounts we receive if we prepurchase. Onboarding new staff would be most beneficial - possible some training. It has taken me a couple of years to get familiar enough with Levelset that I am confident enough with Levelset that I can easily perform the duties needed. This is attributed to the ongoing support of the staff assigned to me. Generally speaking, once you understand the program - it is fairly easy to use. Review collected by and hosted on G2.com.

The platform completely functions on browsers which is it's best part, it also automates lots of paper work involved during construction of large buildings and properties. Levelset also helps us in sending legal notices to all the entities who stuck our payments after the the construction is completed. Review collected by and hosted on G2.com.

The platform has a large online entry form for doing each entries of the work that we do and it takes a lot of time to fill each column with right details as a slight mistake in the data of procurement can be huge loss for us. So, it needs to be dualy checked my different persons before submitting it. Review collected by and hosted on G2.com.