LEVELSET Reviews & Product Details

We have recived a call we have requested, within 24 hours just to let us know the lein we have filed back in 2023 was no good. Review collected by and hosted on G2.com.

We have submitted a mechanical lein for one of our customers back in 2023. Once we have noticed that the home went on the market, we reached out to Levelset for an update. I have received a call next day, as they do not have a customer service number (you have to request a call). They let me know that we will not be receiving the payment for the lein we have placed as all the necessary steps have not been taken. No one has reached out to us with any updates or any additional requirements that need to done to aquire the payment we have worked for. We were willing to let it go as the lein submittal through Levelset was just under $600.00. Unfortunately, the associate who had reached out decided to hang up mid call. So far, Levelset has not been of any help to us and the service we have received was unprofessional. During our phonecall, they had also mentioned that as of July 2024, they will be withdrawing from any leins and closing down their services as so many of thier customers have reched out with the same issue. Review collected by and hosted on G2.com.

Levelset does a nice job taking very complex state statutes and breaking them down to simple, easy to understand concepts and deadlines. Using their online tools, I've never found a situation that we've been involved in that they didn't have guidance on. Review collected by and hosted on G2.com.

At times we have had to follow-up on issues Review collected by and hosted on G2.com.

Awesome system, great visibility, very user friendly. Review collected by and hosted on G2.com.

The service itself is not great, they often dont find the right information. They opted for sending information to all of the contacts found for a particular job skyrocketing costs because they were often inefficient at finding the same. After various attempts to point out that they had a fault in their process, all of our open liens in Florida are technically invalid. We mentioned this on several occasions and they refused to listen to concerns way befire this judge ever ruled against them saying that the company was founded by attorneys. Review collected by and hosted on G2.com.

Not sure I do like the easy access but the need to be more detailed with the full process Review collected by and hosted on G2.com.

Not sure needs more info on steps to collect the money Review collected by and hosted on G2.com.

You can easily send out pre-lien notices quickly. It is also a great tool for requesting and gather releases from subs. Review collected by and hosted on G2.com.

You can not automate the lien release request based on the payment date, only the invoice date. Review collected by and hosted on G2.com.

Levelset, if setup properly, well manages the lien waiver and pay application process for subcontractors on our projects. Our teams are trained on the required initial setup, and then pay application and waiver requests are automatically generated to our subcontractors, they know what they are required to turn in with clear instructions and indications of errors, meaning that our team members don't have to manage this tedious process. It is done automatically. Review collected by and hosted on G2.com.

The initial setup on a project can be tedious and complex, however it is time well spent when the process works the way that it should. It inevitably shaves hours off of the sub pay application review process each month for each project, the financial and productivity gains associated with this time savings is incredible. Review collected by and hosted on G2.com.

- Easily create new projects, a lot of it easy to fill out (google map linked) or drop down menus you select from. They are linked to a lot of databases too so finding a GC is easy, even if you dont have the address ready at hand.

- Mail delivery is a must for preliminary notices and they will take care of all of that for you and you can also choose to send it out by email on top of it.

- It takes a little while to get used to the way the website works, but once you do, its a breeze and you will send out notices within minutes.

-There's a reminder feature, once you plug in when your work ended, that will automatically tell you when your lien date is coming up and remind you 10 days before so you have time so send a free "notice to intent to lien". You also have options to create free documents like "payment reminders"

- you can anonymously rate payment speed of GC's you work with and will also receive warnings when a project stakeholder has gotten a bad review or a problem has been reported.

- When you do run into problems with payment, they are very helpful in walking you through the lien process step by step. The Call Center is based in New Orleans and the employees are helpful and knowledgeable. Review collected by and hosted on G2.com.

- They have two plans for level of research, the Pro research (property owner, legal property description, project type, job site address) and they will check public databases for GC, Surety/Bonding Co. and Lender information if you dont know it but wont guarantee that its correct. They will recommend you upgrade to the better level of research where they make calls to subcontractors / GC and search paid databases. I wish this was the standard for either plan because if you get the info wrong, you can jeopardize your lien success. Review collected by and hosted on G2.com.

It's very simple and easy to use, and the scout research helps me by drastically reducing my personal research time on projects we're sending right to lien notices to. They upload all of the research documents to show how they found all of the project information and they keep you informed on the research process as well as when documents are sent, and delivered. If a right to lien notice gets returned they notify you and you have the option to resend. Also, they let you chat with their representatives and ask any questions. They always respond within 30 seconds or less. Review collected by and hosted on G2.com.

So far, haven't come across any dislikes, they have done a good job servicing our company. Review collected by and hosted on G2.com.

This is an amazing service that makes collecting and sending out waivers and liens so much easier. I can track, send and store all waivers in one place and I don't have to manually input information for each waiver. Review collected by and hosted on G2.com.

Adding in the mailing aspect for those companies that don't use email to collect and sign waivers. Some vendors don't use their email address and if an email is not input then zlien should give you the option to mail the waiver. Review collected by and hosted on G2.com.

Transparency of lien process and being able to search projects. Review collected by and hosted on G2.com.

We have not had any issues with Levelset at this time. Review collected by and hosted on G2.com.