Leena AI’s ability to handle routine employee queries through a conversational chatbot is really impressive. The interface feels modern and easy to navigate, and the bot understands natural language pretty well. I particularly liked how it integrates with tools like Slack and Microsoft Teams, which makes it super convenient for employees to get instant responses without switching apps. The automation of leave requests, policy questions, and onboarding FAQs makes HR workflows feel almost effortless. Review collected by and hosted on G2.com.
While the overall experience is smooth, I felt that the platform can be slightly overwhelming for first-time users, especially those without an HR or technical background. Setting up complex workflows or custom intents might require some initial training or support. Also, pricing transparency could be improved — it's not very clear from the website what features come in which plan. Review collected by and hosted on G2.com.
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