--- title: Leadoo Reviews meta_title: 'Leadoo Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 115 reviews by the users' company size, role or industry to find out how Leadoo works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 115 scale: '5' date_modified: '2026-07-12' parent_category: name: Marketing url: https://www.g2.com/categories/marketing --- # Leadoo Reviews **Vendor:** Leadoo Marketing Technologies **Category:** [Conversational Marketing Software](https://www.g2.com/categories/conversational-marketing) **Average Rating:** 4.7/5.0 **Total Reviews:** 115 ## About Leadoo Leadoo is a conversion platform that turns your passive website traffic into active leads, and tangible business outcomes. With 83% of buying decisions happening online, opportunities for website conversions have never been higher. But most site visitors are passive, and not ready to buy. On average, 98% of site visitors leave without converting. These low conversion rates can plague performance. So we’re on a mission to align and empower marketing and sales teams to convert better, and create new commercial efficiencies together. We do this through: - Engaging onsite bots to drive conversions journeys - Powerful personalisation to improve User Experience - Company identification to identify prospects - User journey mapping to map your sales cycles, - Analytics to understand your users - AI to answer user questions automatically based on your site content - Sales alerts to support you your commercial teams - CRM integration to bring it all together Leadoo also comes with a dedicated team of conversion experts who set-up and constantly optimise conversion journeys through your site. For 800 Leadoo clients over their first 12 months with us, we found the average increase on base conversion rates was 74%. In simple terms, Leadoo provides all the tools and insights needed to: - Identify your website visitors - Activate them onsite - Nurture them during their buying journeys - Ultimately convert more of them into customers ## Leadoo Pros & Cons **What users like:** - Users value the **interactive tools** Leadoo provides, enhancing website engagement and improving lead generation significantly. (11 reviews) - Users appreciate Leadoo for its **helpfulness** , enhancing customer interaction and providing valuable insights about visitors. (11 reviews) - Users praise Leadoo for its **exceptional customer support** , highlighting their engagement and responsiveness as partners. (10 reviews) - Users find Leadoo's interface **easy to learn** and appreciate its user-friendliness and straightforward implementation. (10 reviews) - Users love Leadoo for its **effective lead generation** , significantly increasing leads and enhancing site engagement and conversion rates. (7 reviews) - Users appreciate the **easy setup** of Leadoo, allowing quick integration and efficient lead generation strategies. (6 reviews) - Users find **implementation easy** with Leadoo, benefiting from a user-friendly ecosystem and excellent customer support. (5 reviews) - Time-saving (4 reviews) - Business Support (3 reviews) - Customization (3 reviews) **What users dislike:** - Users find the **dashboard messy** and settings challenging to locate, impacting the overall user experience. (2 reviews) - Users find the **difficult navigation** of Leadoo challenging, especially with locating settings and integrating other tools. (2 reviews) - Users experience **integration issues** that may affect functionality and require frequent adjustments to settings and routing. (2 reviews) - Users experience **lack of integration** with websites and dashboards, making it difficult to manage settings effectively. (2 reviews) - Users note a **challenging learning curve** , requiring time investment, yet find it ultimately manageable with good customer service. (2 reviews) - Not Intuitive (2 reviews) - Users feel that Leadoo's **automation complexity** could be improved with additional features like advanced email automation. (1 reviews) - Users feel the **price is too high** and suggest it should be more affordable for better satisfaction. (1 reviews) - Editing Difficulties (1 reviews) - Email Communication Issues (1 reviews) ## Leadoo Reviews ### 1. Low results - Slow support **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Industrial Automation | Small-Business (50 or fewer emp.) **Reviewed Date:** September 12, 2023 **What do you like best about Leadoo?** We really enjoyed the company identification software. **What do you dislike about Leadoo?** We had very low resluts, close to zero. We also had problems with slow and unengaged support. We were ignored with our request several times. **What problems is Leadoo solving and how is that benefiting you?** Branding us as a modern and technical company ### 2. Multifunctional conversion optimizing tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** August 16, 2023 **What do you like best about Leadoo?** I think with Leadoo you can do so many things. I'm very creative person and I think the ideas are that matter in this case too. **What do you dislike about Leadoo?** Clients have been asking about the high licence value, but when you see the results and added value, it's not a problem. **What problems is Leadoo solving and how is that benefiting you?** Customer acquisition and recruiting. It's super easy and fast for a client or recruitment prospect to fill in the data neede via Leadoo. You can also guide the customer if they don't know what to ask. ### 3. CX **Rating:** 5.0/5.0 stars **Reviewed by:** Kimmo L. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 15, 2023 **What do you like best about Leadoo?** Onboarding and Support make Leadoo easy to use. Important factors for someone who values her time. **What do you dislike about Leadoo?** New features are released often so sometimes it's hard to know what the software can do. **What problems is Leadoo solving and how is that benefiting you?** Lead generation ### 4. Exciting new martech **Rating:** 5.0/5.0 stars **Reviewed by:** Anna S. | Online and Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 27, 2022 **What do you like best about Leadoo?** We switched to Leadoo as our website bot provider from a well-established company that stopped investing in their product and skimped on customer service. Leadoo's technology turned out to be much better developed and significantly cheaper. There are different types of bots, and we can have multiple bots within our subscription. What's more, we can finally customize bot settings and design to a great extent. The user interface is modern, intuitive and includes great data visualisation. I should also add excellent customer service and very advanced CRM integration. **What do you dislike about Leadoo?** There are minor bugs occasionally, but usually quickly resolved. **What problems is Leadoo solving and how is that benefiting you?** It solves the problem of low website user engagement and boosts the number of quality leads. Also, stores data about companies visiting the website. ### 5. Excellent customer service and account management. **Rating:** 4.5/5.0 stars **Reviewed by:** Matt W. | E-Commerce Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** September 06, 2022 **What do you like best about Leadoo?** I've been very impressed with the account management, nothing is too much of an issue and they help in setting up aspects of their software to support our business fulfil it's goals. Along with this, they're constantly bringing out new features to improve their offering. **What do you dislike about Leadoo?** There isn't too much that I dislike with Leadoo. Maybe the only thing I can think of is that some of their features do not work with our codebase on our website which is a shame as they're good features. **What problems is Leadoo solving and how is that benefiting you?** Leadoo is currently helping us offer an instant welcome code to customers, by asking them to double verify their email addresses, and confirm that customers are happy to receive our emails within a chat bot - allowing us to provide customers with a welcome discount code without having to leave the website. ### 6. Great product, better support! **Rating:** 5.0/5.0 stars **Reviewed by:** Courtney L. | Operations Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** September 12, 2022 **What do you like best about Leadoo?** Leadoo is versatile for curating a customer and candidate experience. The support team is amazing, and I can rely on them to respond quickly with more than one solution. The team is friendly and communicative. **What do you dislike about Leadoo?** I wish there were more options for automated lead delivery and integration with our preferred CRM. For example, if documents could be attached to the email rather than just as a link in the message. **What problems is Leadoo solving and how is that benefiting you?** Leadoo does an excellent job capturing our high flow of leads and providing insight into who is engaging with our website and brand. Our bots are an extension of our team, and it's cut down on the time to apply to jobs, we are an IT Recruitment firm, which is incredibly important in this job market. ### 7. Underdogs of the market - worth considering! **Rating:** 4.0/5.0 stars **Reviewed by:** Sabine V. | Global Marketing Automation Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** September 09, 2022 **What do you like best about Leadoo?** Excellent customer support along the way, very helpful staff that takes in our needs and immediately comes up with a proposal of a solution. Great results, as well, and the bots are super customizable. Sky is the limit when it comes to Leadoo. **What do you dislike about Leadoo?** I'd like an opportunity to chat live with technical support, as issues are not always solved quickly. **What problems is Leadoo solving and how is that benefiting you?** It's solving our website navigation problems and adding a new way of converting leads directly interacting with the website content. ### 8. Most intelligent tool to improve your conversion rate **Rating:** 4.5/5.0 stars **Reviewed by:** Lukasz Z. | Director, Co-Owner - SEO Expert and Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** September 03, 2022 **What do you like best about Leadoo?** I like their support and how easy it is to install tool. I also like results that tools help me to achieve. **What do you dislike about Leadoo?** Hard to say. Its a great tool so I am only waiting for more improvements. **What problems is Leadoo solving and how is that benefiting you?** Leadoo helps me to find more clients. ### 9. More conversions and streamlined information processes! **Rating:** 5.0/5.0 stars **Reviewed by:** Jimmy W. | SEM/CRO-specialist **Reviewed Date:** September 10, 2022 **What do you like best about Leadoo?** The overnight results after implementing conversion tool. After a few months we had over 200 leads collected. **What do you dislike about Leadoo?** Not much to be honest. Maybe the integration to other platforms is a bit difficult to use. But after setting up a meeting it was done nicely. **What problems is Leadoo solving and how is that benefiting you?** To convert our visitors from the website, and streamline information processses. Makes us more customers and saves us time! ### 10. The Perfect Lead generating service **Rating:** 5.0/5.0 stars **Reviewed by:** Jens A. | VD, Small-Business (50 or fewer emp.) **Reviewed Date:** September 08, 2022 **What do you like best about Leadoo?** Very helpful and competent people on Leadoo, who always find the best solution for us as a customer to get more leads. **What do you dislike about Leadoo?** Leadoo is he perfect tool to get engagement on your website. So nothing negative **What problems is Leadoo solving and how is that benefiting you?** Getting more leads from our website and integrate better with the user. ### 11. Very satisfied with service and suport. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Building Materials | Small-Business (50 or fewer emp.) **Reviewed Date:** August 10, 2022 **What do you like best about Leadoo?** Extremely satisfied with the support and service provided. It is valuable to have people who are so operative and service-minded as well as suited for the role they played throughout the sales, onboarding and customer success process. **What do you dislike about Leadoo?** Nothing really to mention. I was better at using the old bot builder than the new one which is the only thing. **What problems is Leadoo solving and how is that benefiting you?** Our primary use for Leadoo is generating more leads and secondary use is to work as a customer support channel that helps the website visitor navigate throughout our website. ### 12. very useful and helpful platform, highly recommend. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in International Trade and Development | Small-Business (50 or fewer emp.) **Reviewed Date:** August 25, 2022 **What do you like best about Leadoo?** Identify visitors' company profile, lead conversion dashboard **What do you dislike about Leadoo?** Not sure if website speed would be slowed down **What problems is Leadoo solving and how is that benefiting you?** Strengthen website visitor's engagement so they're more likely to be converted as lead ### 13. Serve your customers better with Leadoo **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** June 15, 2022 **What do you like best about Leadoo?** Leadoo keeps on evolving and we feel confident that we are working with the best tool in the market. The platform is diverse and can be used in multiple purposes. Leadoo support is really helpful. **What do you dislike about Leadoo?** The product works really well for us so I can't think of any just now. I think it's more on us to take even more use of the platform. **What problems is Leadoo solving and how is that benefiting you?** Helping customers and prospects to find the right content from our web pages, helping sales to book meetings, serving customers and prospects 24/7. More sales ready leads. ### 14. Couldn't be happier with the team at leadoo and the leads generated as well as time saved. **Rating:** 5.0/5.0 stars **Reviewed by:** Jessica M. | Marketing & Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** June 14, 2022 **What do you like best about Leadoo?** The team go above and beyond to learn your business to tailer the robot. **What do you dislike about Leadoo?** Never been a huge fan of robots however leadoo robots are very user friendly and people have even believed it is a person **Recommendations to others considering Leadoo:** go for it 100% **What problems is Leadoo solving and how is that benefiting you?** Saving us a huge amount of time and generating sales leads ### 15. Practical, versatile and very functional. **Rating:** 4.0/5.0 stars **Reviewed by:** lucas w. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 02, 2020 **What do you like best about Leadoo?** Easy configuration and use, are function is quite versatile and effective to handle because they allow you to make a proper data analysis and very practical to manage, achieving obtain potential customer data and manage the data that are already present. **What do you dislike about Leadoo?** Has fulfilled all the functions that the tool promised, it is handled very well and it is very effective so I have nothing negative to limit. **What problems is Leadoo solving and how is that benefiting you?** Useful to carry out the analysis of practical and effective data getting the knowledge of adequate data from potential customers, which gives you the opportunity to further enhance the knowledge of the company. ## Leadoo Discussions - [What is Leadoo used for?](https://www.g2.com/discussions/what-is-leadoo-used-for) - 1 comment - [View Leadoo pricing details and edition comparison](https://www.g2.com/products/leadoo/reviews?page=3§ion=pricing&secure%5Bexpires_at%5D=2026-07-13+08%3A29%3A58+-0500&secure%5Bsession_id%5D=6dc74433-a061-47e1-906d-2306907360f7&secure%5Btoken%5D=9d854af233f04c880c4c9351e2c051b9d49a9baf675a2656918991e3fa29466e&format=llm_user) ## Leadoo Integrations - [WordPress.com](https://www.g2.com/products/wordpress-com/reviews) ## Leadoo Features **Messenger** - Sequencing - AI - Live Chat - Customization Interface **Lead Generation** - Lead Builder - CRM Integration - Marketing Automation Integration - Social Media Integration - Data Import & Export Tools **Responses** - Customization - Control - Route To Human - Menu bars - Drip sequences **Generative AI** - AI Text Generation - AI Text Summarization - AI Text-to-Speech **Generative AI** - AI Text Summarization **Agentic AI - Visitor Identification** - Cross-system Integration **Self-Service Experience** - Knowledge Base - Searchable Articles - Community Forums - Mobile Optimization - Personalization **Communication** - Pop-up Chat - Notifications - Targeted Emails - In-App Messaging - Co-Browsing **Channels** - Social Media - Website - Text Message (SMS) - Voice Assistants - Other **Platform** - Live chat - Integrations - Branding - Analytics - A/B testing - Role-based access - Collection of information **Self-Service Platform** - Branding - Automation - Artificial Intelligence - Integrations ** Internal Use** - Customization - Conversation Archiving - Lead Development - Knowledge Base - Team Inbox - Customer Profiles **Customers** - Targeting - Profiles - Analytics - Lead Gathering - Sales Conversion **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Customer Self-Service** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Conversational Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making ## Top Leadoo Alternatives - [Drift](https://www.g2.com/products/drift/reviews) - 4.4/5.0 (1,203 reviews) - [Fin](https://www.g2.com/products/fin/reviews) - 4.5/5.0 (3,715 reviews) - [Qualified](https://www.g2.com/products/qualified/reviews) - 4.9/5.0 (1,492 reviews)