--- title: Leadoo Reviews meta_title: 'Leadoo Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 115 reviews by the users' company size, role or industry to find out how Leadoo works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 115 scale: '5' date_modified: '2026-07-07' parent_category: name: Marketing url: https://www.g2.com/categories/marketing --- # Leadoo Reviews **Vendor:** Leadoo Marketing Technologies **Category:** [Conversational Marketing Software](https://www.g2.com/categories/conversational-marketing) **Average Rating:** 4.7/5.0 **Total Reviews:** 115 ## About Leadoo Leadoo is a conversion platform that turns your passive website traffic into active leads, and tangible business outcomes. With 83% of buying decisions happening online, opportunities for website conversions have never been higher. But most site visitors are passive, and not ready to buy. On average, 98% of site visitors leave without converting. These low conversion rates can plague performance. So we’re on a mission to align and empower marketing and sales teams to convert better, and create new commercial efficiencies together. We do this through: - Engaging onsite bots to drive conversions journeys - Powerful personalisation to improve User Experience - Company identification to identify prospects - User journey mapping to map your sales cycles, - Analytics to understand your users - AI to answer user questions automatically based on your site content - Sales alerts to support you your commercial teams - CRM integration to bring it all together Leadoo also comes with a dedicated team of conversion experts who set-up and constantly optimise conversion journeys through your site. For 800 Leadoo clients over their first 12 months with us, we found the average increase on base conversion rates was 74%. In simple terms, Leadoo provides all the tools and insights needed to: - Identify your website visitors - Activate them onsite - Nurture them during their buying journeys - Ultimately convert more of them into customers ## Leadoo Pros & Cons **What users like:** - Users value the **interactive tools** Leadoo provides, enhancing website engagement and improving lead generation significantly. (11 reviews) - Users appreciate Leadoo for its **helpfulness** , enhancing customer interaction and providing valuable insights about visitors. (11 reviews) - Users praise Leadoo for its **exceptional customer support** , highlighting their engagement and responsiveness as partners. (10 reviews) - Users find Leadoo's interface **easy to learn** and appreciate its user-friendliness and straightforward implementation. (10 reviews) - Users love Leadoo for its **effective lead generation** , significantly increasing leads and enhancing site engagement and conversion rates. (7 reviews) - Users appreciate the **easy setup** of Leadoo, allowing quick integration and efficient lead generation strategies. (6 reviews) - Users find **implementation easy** with Leadoo, benefiting from a user-friendly ecosystem and excellent customer support. (5 reviews) - Time-saving (4 reviews) - Business Support (3 reviews) - Customization (3 reviews) **What users dislike:** - Users find the **dashboard messy** and settings challenging to locate, impacting the overall user experience. (2 reviews) - Users find the **difficult navigation** of Leadoo challenging, especially with locating settings and integrating other tools. (2 reviews) - Users experience **integration issues** that may affect functionality and require frequent adjustments to settings and routing. (2 reviews) - Users experience **lack of integration** with websites and dashboards, making it difficult to manage settings effectively. (2 reviews) - Users note a **challenging learning curve** , requiring time investment, yet find it ultimately manageable with good customer service. (2 reviews) - Not Intuitive (2 reviews) - Users feel that Leadoo's **automation complexity** could be improved with additional features like advanced email automation. (1 reviews) - Users feel the **price is too high** and suggest it should be more affordable for better satisfaction. (1 reviews) - Editing Difficulties (1 reviews) - Email Communication Issues (1 reviews) ## Leadoo Reviews ### 1. An effective way to collect leads and inquiries **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Utilities | Mid-Market (51-1000 emp.) **Reviewed Date:** June 27, 2024 **What do you like best about Leadoo?** Leadoo is easy to use, clear, and especially the customer service is fast and tailored to the company. New features are developed regularly. The tool is easy to add to websites. **What do you dislike about Leadoo?** I don't know the application's technology well enough to modify, for example, bots myself. On the other hand, help is always quickly available from the customer contact person. **What problems is Leadoo solving and how is that benefiting you?** With Leadoo, our customers can easily contact us and quickly get more information about our services. Leadoo functions as a marketing tool and the most important measurable metric for lead collection on our website. ### 2. Supercharged our site engagement & conversion rates **Rating:** 5.0/5.0 stars **Reviewed by:** Nick F. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 15, 2023 **What do you like best about Leadoo?** We've worked with Leadoo for 2 years and the year-on-year improvements we've seen in site engagement, conversion rates and total leads have been really impressive. We use Leadoo to identify prospects onsite, educate them about our services, and optimize their conversion journeys. It's become a very important tool in our online lead generation strategy. Dislike: There are a lot of features - some we haven't been able to fully explore yet. Problems solved: Lead generation and getting the most out of our current site traffic. **What do you dislike about Leadoo?** Nothing to dislike, but it takes some work to getting the customer journeys right. The Leadoo was absolutely available to us, but we need to put some serious thought behind it. **What problems is Leadoo solving and how is that benefiting you?** Improve MQL conversions with higher intent and higher chance of SQL conversion. ### 3. A helpful team that has understood our needs an supported us in our aims. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Devices | Small-Business (50 or fewer emp.) **Reviewed Date:** March 28, 2024 **What do you like best about Leadoo?** The interface is really intuitive, making it easy to analyse the customer journey and identify improvements. **What do you dislike about Leadoo?** I can't think of any downsides - I just wish we had talked to them sooner! **What problems is Leadoo solving and how is that benefiting you?** Leadoo is helping us to create a more effective customer journey on our Cairn Technology website via global and inpage chatbots, with the aim of directing visitors to the right product and contact information for their needs. As a result, we are already seeing increased visitor interaction and engagement on the site, as well as a significant number of valuable leads. ### 4. Agile team and easy-to-use platfomr **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Small-Business (50 or fewer emp.) **Reviewed Date:** June 10, 2024 **What do you like best about Leadoo?** That is fast implemented and easy to prove the ROI **What do you dislike about Leadoo?** Nothing, the team is agile and smart. I loved it! **What problems is Leadoo solving and how is that benefiting you?** It aids in qualifying prospects, identifying companies, and providing clear data for sales to act upon. It's akin to having an additional consultant who works non-stop 24/7, qualifying leads and obtaining their contact information. ### 5. Chatbots with excellent customer service. **Rating:** 4.5/5.0 stars **Reviewed by:** Heidi P. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 21, 2024 **What do you like best about Leadoo?** Leadoo is an excellent tool for creating chatbots. I don't have the time to create and maintain various chatbots myself. The best part is that Leadoo takes care of maintenance and optimization on my behalf, and that's the best part. Great customer support! **What do you dislike about Leadoo?** The tool is convenient, but there are similar ones available. Excellent customer service and a hassle-free customer experience set Leadoo apart. **What problems is Leadoo solving and how is that benefiting you?** A user-friendly way to capture leads. ### 6. Easy to use and versatile **Rating:** 5.0/5.0 stars **Reviewed by:** Mikko H. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 27, 2024 **What do you like best about Leadoo?** A constantly evolving and versatile tool. Customer service is quick, and contacts actively suggest new ways to use it. **What do you dislike about Leadoo?** Not necessarily negative but more of a development thing. A great feature would be if Leadoo could incorporate online store payments and it could be used, for example, for selling customized products. **What problems is Leadoo solving and how is that benefiting you?** Collecting requests for proposals and leads ### 7. Did not believe that one tool could improve our website results this much! 💡 **Rating:** 5.0/5.0 stars **Reviewed by:** Pontus B. | Founder & CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** September 07, 2022 **What do you like best about Leadoo?** When we implemented Leadoo onto our website for our online personal training business, I was skeptic at first, but WOW, did this change fast! From rarely getting any leads from our website to getting good quality leads every week was a game-changer for us. We spent so much money generating traffic to our site but never got anything from that. But NOW I finally feel confident in spending money generating traffic because I know we have something that will take care of it. So thank you for introducing it to me at that time. PS. I actually liked it so much that I ended up working at the company 😇 **What do you dislike about Leadoo?** As far as I know, there is nothing in particular that I dislike with this software. **What problems is Leadoo solving and how is that benefiting you?** Generating good quality leads from our website also helps us maximize the money we spend on generating traffic via ads on different channels. I would say that the insight we get from the Leadoo experts also helped us with how to re-build our website. ### 8. Leadoo is a very important part of our website and service, and the statistics we receive are invaluable! **Rating:** 5.0/5.0 stars **Reviewed by:** Jone S. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** June 14, 2024 **What do you like best about Leadoo?** The service from Leadoo and to our customers, the simplicity and all the statistics. **What do you dislike about Leadoo?** There is nothing to mention that could be improved as I see it. **What problems is Leadoo solving and how is that benefiting you?** To know if our marketing is correct and interesting, and that the visitors receive the information and service they need. ### 9. Leadoo is simply the best! **Rating:** 5.0/5.0 stars **Reviewed by:** Michel F. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 06, 2024 **What do you like best about Leadoo?** Leadoo has simply the best team, exellent service and a big value. With Leadoo's services we at Metropole have had a huge impact on our conversion-rate and overall UX-experience thank's to their one of a kind solution with smart chat-bots and a really supportive and creative team. I would give them 100/10 if that was possible :) **What do you dislike about Leadoo?** Haven't got to discover any downsides yet. **What problems is Leadoo solving and how is that benefiting you?** Leadoo makes a huge impact in our convert-rate on our website and really helps us to collect the data and provide the UX for our future and potential customers! ### 10. Great tool for capturing active website leads **Rating:** 4.5/5.0 stars **Reviewed by:** Carolina R. | Global Campaign Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 20, 2024 **What do you like best about Leadoo?** Our CSM and the way that all of our needs are addressed and taken into account. The continuos improvements and developments of the platform. Getting great ROI after seing deals come in that were converted by Leadoo. **What do you dislike about Leadoo?** Price point, makes it hard to sell internally over time. **What problems is Leadoo solving and how is that benefiting you?** Automized chatbot, not having to have a dedicated person to be responding to the leads which used to be the case. We are seeing our leads conversions now ending up in great CW, which ultimately means that people do consider that contacting us throught the platform is an easy way to reach us. ### 11. Elevate lead generation to a new level **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Architecture & Planning | Small-Business (50 or fewer emp.) **Reviewed Date:** June 19, 2024 **What do you like best about Leadoo?** Leads can be captured more easily at various stages, and the analytics are easy to interpret. I also appreciate the quick and proactive approach of Leadoo's Julia and Heidi in the development work regarding our lead acquisition. **What do you dislike about Leadoo?** The downside is that when there are many bots, managing and updating them is difficult, and often some bot goes unnoticed. It might be sensible to create a few bots that are copied to many places and could be updated at once. I don't know if that's possible, but it sounds good. **What problems is Leadoo solving and how is that benefiting you?** Gather leads and improve conversion. ### 12. True professionalism **Rating:** 5.0/5.0 stars **Reviewed by:** Pontus F. C. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 14, 2024 **What do you like best about Leadoo?** It's a unique experience for website visitors with the on-page chatbot which I really like, it creates a sense of professionalism. It's also a very intuitive platform to use. The costumer support is great and really helpful! **What do you dislike about Leadoo?** I'd like to have the options to have videos integrated so if a website visitor clicks on an option in the chat, a video shows that they can watch without having to move them to another landing page. **What problems is Leadoo solving and how is that benefiting you?** Helping website visitors find what they're looking for quick. ### 13. Hyvä **Rating:** 5.0/5.0 stars **Reviewed by:** Tapio V. | Tj, Small-Business (50 or fewer emp.) **Reviewed Date:** June 25, 2024 **What do you like best about Leadoo?** We genuinely reach purchasing customers, especially businesses. And personal assistance/service available via phone. **What do you dislike about Leadoo?** I haven't found anything better. (we have tried 2 other competitors) **What problems is Leadoo solving and how is that benefiting you?** catching small businesses ### 14. Efficient lead tool and good service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Commercial Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** June 26, 2024 **What do you like best about Leadoo?** Leadoo is an exceptionally effortless lead generation tool for us. It is efficient and productive. Collaboration with Leadoo has always gone excellently and the service is proactive. **What do you dislike about Leadoo?** I can't say any downsides, everything has gone so well. **What problems is Leadoo solving and how is that benefiting you?** It allows our customers to leave a contact request in many different ways, ensuring everyone finds their preferred method. We have utilized various in-page and chat bots. The bots have increased the conversion rate of our website. Additionally, the integration with Oikotie has been an excellent addition. ### 15. Good leadsgenerator with great service **Rating:** 5.0/5.0 stars **Reviewed by:** Michaela H. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 15, 2024 **What do you like best about Leadoo?** The way Leadoo helps us with a professional flow, how I has a customer can depend on the Leadoo professionals to set up our customized chat in the best way for us to maximize leads inflow. We receive lots of valuable leads each month and our web visitors seem to appreciate the ease of use to get answers and get in touch with us. **What do you dislike about Leadoo?** Nothing, since if an issue arrises our contacts at Leadoo helps us solve it immediately. **What problems is Leadoo solving and how is that benefiting you?** Lead generation and ease of getting on touch with us ### 16. Excellent solution for number of needs **Rating:** 5.0/5.0 stars **Reviewed by:** Laura K. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 21, 2024 **What do you like best about Leadoo?** Leadoo is user-friendly and actually fun to use. We have solved numerous different needs and ideas with the help of Leadoo bots. A big thank you goes to our account manager, whose creativity and assistance we can always rely on. **What do you dislike about Leadoo?** Sometimes, not often, there are minor issues with the app, but they are always resolved within seconds thanks to Leadoo. **What problems is Leadoo solving and how is that benefiting you?** Leadoo responds to our customers' questions and needs 24/7, and is a great lead magnet. If you are creative, the possibilities are endless. ### 17. Would recommend Leadoo! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.) **Reviewed Date:** February 21, 2024 **What do you like best about Leadoo?** Leadoo have a very intuitive platform which allows us to easily and successfully capture leads via our bots across the website. Abbie B from Leadoo is especially helpful and has given us a great user experience. Would recommend to anyone looking to capture leads on their website. **What do you dislike about Leadoo?** There is nothing to dislike. It is easy to implement, use and monitor! **What problems is Leadoo solving and how is that benefiting you?** Leadoo gives people more touchpoints across the website to get in touch with us or have conversations, developing more leads for us. ### 18. Good help end easy to use! **Rating:** 5.0/5.0 stars **Reviewed by:** Anders E. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 12, 2024 **What do you like best about Leadoo?** The support from the Leadoo office and the result from using. **What do you dislike about Leadoo?** Today everything works wery well after we could change our personal contact at Leadoo office. **What problems is Leadoo solving and how is that benefiting you?** Leadoo helps us geting leads from our homepage. And with good help from Leadoo we make our bots better and better. ### 19. Leadoo has the potential to be transformational for your business **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** February 29, 2024 **What do you like best about Leadoo?** - In-page bots inparticular have had an enormously positive effect on the number of leads we generate through our website. - The leadoo team are really easy to work with and continually come to you with new ideas to improvement the performance of your bots. **What do you dislike about Leadoo?** There is a very slight impact on page speed which is worth considering if that is already an issue on your website. **What problems is Leadoo solving and how is that benefiting you?** An amazing conversion tool. ### 20. Amazing support and great Tool! **Rating:** 5.0/5.0 stars **Reviewed by:** Daniel G. | Enterprise (> 1000 emp.) **Reviewed Date:** February 15, 2024 **What do you like best about Leadoo?** Easy to work with, clear data analytics, and the best support. **What do you dislike about Leadoo?** Learning curve a bit different to other tools, but easy to understand as the same time. **What problems is Leadoo solving and how is that benefiting you?** Leads qualification before a first call. Easy solving questions to our customers. ### 21. A great tool for Leadgen - Superior Customer Support **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in E-Learning | Small-Business (50 or fewer emp.) **Reviewed Date:** March 27, 2024 **What do you like best about Leadoo?** The broad spectrum of tools inside the platform and most of all; their Customer Support. **What do you dislike about Leadoo?** Would prefer a stronger interface, some stuff is hard to find in the platform. **What problems is Leadoo solving and how is that benefiting you?** Leadoo takes care of the dialogue from visitors on our website, making sure every visitor receives answer to their questions. Leadoo tracks the visitors and makes it easier for us to see what actions that influence a specific deal. It also solves proactive sales for us as we always have fresh lists of website visitors, with a full footprint, to look at. ### 22. Super onboarding and startup **Rating:** 5.0/5.0 stars **Reviewed by:** Per B. | Partner, Small-Business (50 or fewer emp.) **Reviewed Date:** February 01, 2024 **What do you like best about Leadoo?** Good oversight of leads and much info about potential customers. **What do you dislike about Leadoo?** Nothing so far, we are one month in our period and so far so good. **What problems is Leadoo solving and how is that benefiting you?** To get more qualified leads in our sector and possible better hitrate in our sales process. ### 23. Excellent customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Enterprise (> 1000 emp.) **Reviewed Date:** August 23, 2023 **What do you like best about Leadoo?** - The onboarding process was very fast and easy - Leadoo's staff is friendly and always eager to help and support us - The company strives to optimize the lead process continously - From marketing point of view, all features have been highly customisable (colours, background image etc.) - Company identification helps our sales team to understand which companies have visited the site and might be interested in our services **What do you dislike about Leadoo?** So far there has not been anything that we would've been particularly unsatisfied with. **What problems is Leadoo solving and how is that benefiting you?** Before using Leadoo, getting any leads through our websites was very difficult. Now we get leads monthly and are able to track companies visiting our sites. Previously we had another company identification software already in use and were a bit hesitant if Leadoo's company identification tool could provide any added value. However, we have noticed that these two different sortwares report partly different company data, justifying the need for both. ### 24. Interactive way to get leads. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** March 01, 2024 **What do you like best about Leadoo?** Leadoo has an excellent Customer Support in Karolina. **What do you dislike about Leadoo?** Right now we have such a small and new website that I would prefer our potential customers to look through the website instead of getting stuck in the chat. We hope to be interesting enough that they will contact us. **What problems is Leadoo solving and how is that benefiting you?** Ladoo helps us get in touch by potential customers. ### 25. Execellent **Rating:** 5.0/5.0 stars **Reviewed by:** Anna D. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 26, 2024 **What do you like best about Leadoo?** Easy to use, great support from the Leadoo team. **What do you dislike about Leadoo?** The back end can be a little overwhelming but the team are great and showing you how to use it and completeing tasks if you are struggling. **What problems is Leadoo solving and how is that benefiting you?** New leads when customers visit our site, they have the option to enquire further without having to call, find an email address etc. ### 26. Leadoo has become our main source of online conversions. **Rating:** 5.0/5.0 stars **Reviewed by:** Felix G. | Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** February 09, 2024 **What do you like best about Leadoo?** The chatbots are amzaing. They grab our site visitors attention and makes it easy for them to submitt demo request. Leadoo's intuitive platform and fantastic customer support has made it super simple to implement new ideas. **What do you dislike about Leadoo?** The design options are limited. Which sometimes makes it difficult to intergrate the bots into the design of our webbpage **What problems is Leadoo solving and how is that benefiting you?** Leadoo helps us push our visitors to convert faster. ### 27. Very satisfied with our relationship today! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Entertainment | Enterprise (> 1000 emp.) **Reviewed Date:** March 14, 2024 **What do you like best about Leadoo?** Knowledgeable and friendly staff who strive for our best, staff who care about their customers and their journey. **What do you dislike about Leadoo?** Missing some features in the digital solution today, especially correct export to Excel. **What problems is Leadoo solving and how is that benefiting you?** Leadoo answers many of our common questions today in a simple, stylish, and modern way. ### 28. Superior Lead Generation with Support That Shines **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Enterprise (> 1000 emp.) **Reviewed Date:** August 16, 2023 **What do you like best about Leadoo?** We've been using Leadoo's products for around 3 years, and it always amazes me how well they treat their customers. Despite the technical complexities of our website, they've consistently overcome our challenges and ultimately increased the revenue we generate. But it's not just their support that shows their drive to improve.Over the years, the platform has evolved to include numerous features, yet the UI has always remained easy to use. Additionally, their customer success team also has a talent for creating chatbot dialogues that truly convert. Put all these strengths together, and you have software that's easy to endorse. **What do you dislike about Leadoo?** Apart from occasional bugs, not much. If you're capable of creating efficient chatbot flows yourself and don't need much hand-holding on technical issues, maybe there are more cost-effective solutions out there. **What problems is Leadoo solving and how is that benefiting you?** Leadoo helps us qualify home sellers from an audience of home buyers with their chatbots. These home seller leads can then be directed to our realtor clients. ### 29. Great product for companies focused on conversion **Rating:** 4.5/5.0 stars **Reviewed by:** Oscar F. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 23, 2023 **What do you like best about Leadoo?** Leadoo helps you acquire leads effectively through its easy-to-use interface, fast setup, and most importantly, its highly skilled onboarding/optimization team. While the product is great, its true gem is definitely the people behind it. **What do you dislike about Leadoo?** The integration section is still in development and as of today has some UX issues that need to be addressed. It works well, but it is not as intuitive as the rest of the platform. **What problems is Leadoo solving and how is that benefiting you?** It provides me with an easy-to-use UI for creating conversational elements on my website, which can increase conversions. Additionally, it provides me with insights about my website's visitors and how I can adjust my overall marketing efforts. ### 30. Strong platform for insight and lead generation and management **Rating:** 5.0/5.0 stars **Reviewed by:** Jesper O. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 26, 2024 **What do you like best about Leadoo?** I think the functionality for website traffic engagement is tremendous but what I like the most is the analytics. **What do you dislike about Leadoo?** Can't see anything I dislike with Leadoo **What problems is Leadoo solving and how is that benefiting you?** With Leadoo we can identify and engage our website traffic. Through the better website traffic engagement we can also create leads ### 31. Amazing tool to have for your business! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** June 14, 2024 **What do you like best about Leadoo?** Leadoo is an amazing service that provides you with valuable information. **What do you dislike about Leadoo?** Some features would need better explanation what they mean. **What problems is Leadoo solving and how is that benefiting you?** It shows us the right clients visiting the website. ### 32. Very satisfied with Leadoo **Rating:** 4.5/5.0 stars **Reviewed by:** Markus L. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 21, 2024 **What do you like best about Leadoo?** We eased the workload of our customer service with Leadoo. We get a lot of leads and requests for offers using Leadoo. **What do you dislike about Leadoo?** The price could always be cheaper, but its the same with all chatbots. **What problems is Leadoo solving and how is that benefiting you?** Customers can easily find answers to their questions. ### 33. Good lead generating chatbot **Rating:** 4.0/5.0 stars **Reviewed by:** Elias B. | Marketing Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** March 14, 2024 **What do you like best about Leadoo?** I like that it works and the integration to Salesforce **What do you dislike about Leadoo?** High price increases and the following discussion about the price increase. **What problems is Leadoo solving and how is that benefiting you?** It is a good lead generation tool that guides our leads. ### 34. powerful system that helps our customers find the right answer **Rating:** 5.0/5.0 stars **Reviewed by:** Marcus S. | CMO, Mid-Market (51-1000 emp.) **Reviewed Date:** February 09, 2024 **What do you like best about Leadoo?** Easy for our customers and a helpfull support which makes it easy for us **What do you dislike about Leadoo?** At the moment I cant tell, because Leadoo meets all our needs **What problems is Leadoo solving and how is that benefiting you?** The customer finds the answers themselves which makes it easier for us ### 35. A very handy tool for booking appointments, generating leads and serving customers online 24/7 **Rating:** 5.0/5.0 stars **Reviewed by:** Oona K. | Tietokirjailija (Kasvua somesta 2023) ja B2B-vaikuttaja, Small-Business (50 or fewer emp.) **Reviewed Date:** August 28, 2023 **What do you like best about Leadoo?** Leadoo is a great tool for many different needs, such as the ease of making appointments and generating new leads. I like that the bot serves 24/7 on the pages and that it is easy to edit and update it yourself. **What do you dislike about Leadoo?** Sometimes the calendar integration doesn't work or turns off by itself. Somethimes I get confused about which bot / assistant / link I need to modify, because there are several of them, but in this case the fault is probably more with the user. **What problems is Leadoo solving and how is that benefiting you?** The bot serves online and guides customers forward. It books appointments for me and communicates value by directing e.g. to blogs etc. ### 36. So far so good **Rating:** 5.0/5.0 stars **Reviewed by:** Haben T. | Sales Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 02, 2024 **What do you like best about Leadoo?** Sales insights & signals, and being able to filter that according to prefrence and ICP. **What do you dislike about Leadoo?** Used it for a shorter period and not that frequently, so don´t know what I dislike so far. **What problems is Leadoo solving and how is that benefiting you?** Supporting prospecting ### 37. Proactive, digital & customersuccessorientated **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Mid-Market (51-1000 emp.) **Reviewed Date:** February 07, 2024 **What do you like best about Leadoo?** Leadoo is a proactive and customersuccess orintated company - always eager to help us finding the best solution. **What do you dislike about Leadoo?** There is not anything to dislike about Leadoo! Nothing I have found yet anyway. **What problems is Leadoo solving and how is that benefiting you?** Makes life easier for our customers finding out more about our products and services. It is a great way for our company to get leads and provide high quality service on our website. ### 38. Easy to use! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** March 07, 2024 **What do you like best about Leadoo?** It´s very easy to use, as is the set up. The support is the best! **What do you dislike about Leadoo?** Nothing really! I will let you know when I come across a dislike. **What problems is Leadoo solving and how is that benefiting you?** With Leadoo we´re available 24/7. We also give our visitors quick answers, but not the whole answer. We want the leads of course. ### 39. Excellent total solution for increasing website conversion **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Events Services | Small-Business (50 or fewer emp.) **Reviewed Date:** August 16, 2023 **What do you like best about Leadoo?** Leadoo makes it easy to build and efficiently manage different conversion points across your website. The tools make it possible to build all necessary touchpoints into one integrated platform that is also good with handling the customer data and analytics (at least for SME's). **What do you dislike about Leadoo?** Getting started requires some dedication and invested time to really make sure you're getting the most out of it, but luckily their team has been really helpful in all situtations and their onboarding was excellent. **What problems is Leadoo solving and how is that benefiting you?** Leadoo makes it easy for customers to start engaging with the business and guides them into prospects or at least contact requests for sales. ### 40. My opinion **Rating:** 3.5/5.0 stars **Reviewed by:** Henrik C. | Marknadschef, Small-Business (50 or fewer emp.) **Reviewed Date:** February 12, 2024 **What do you like best about Leadoo?** Pro-activity from sales staff Easy to use **What do you dislike about Leadoo?** Everything cant be tracked Sometimes too early adaptors **What problems is Leadoo solving and how is that benefiting you?** Gettings more leads and tracking them ### 41. Let there be leads **Rating:** 4.5/5.0 stars **Reviewed by:** Kaisa T. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 15, 2023 **What do you like best about Leadoo?** Leadoo is highly customizable and it makes any website fun, engaging and CONVERTING. **What do you dislike about Leadoo?** This is an advanced tool, so be prepared to invest also your time regularly. Customer sevice is great tho! **What problems is Leadoo solving and how is that benefiting you?** Leadoo raises the visitor engagement and time spent on website. There are numerous interesting ways to lead the visitor forward on their buyers path. Gamifying the buyers journey with calculators, polls and conversations clearly warms up the leads. ### 42. Leadoo is saving our time and it took our sales to next level **Rating:** 5.0/5.0 stars **Reviewed by:** Matti P. | Mid-Market (51-1000 emp.) **Reviewed Date:** September 01, 2023 **What do you like best about Leadoo?** Leadoo helps us get more leads from the website and identify potential customers. The number of leads increased by more than 20% when we implemented Leadoo. In addition, Leadoon Sales Assistant saves salespeople time in arranging meetings. **What do you dislike about Leadoo?** Compared to competitors, Leadoo is quite superior, but of course it could have more features, such as CRM or more advanced email automation. **What problems is Leadoo solving and how is that benefiting you?** Leadoo helps to serve customers 24/7, identify the customer's purchase intentions, helps to sell with the help of a chatbot and makes it easier to arrange meetings with customers. ### 43. Must have toolkit for every marketer **Rating:** 5.0/5.0 stars **Reviewed by:** Jouni S. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 22, 2023 **What do you like best about Leadoo?** Leadoo is constantly evolving to meet the needs of sales and marketing. Clear onboarding with knowledgeable people widens the conversion flow for your use from the very first day. **What do you dislike about Leadoo?** For smaller companies, the cost of Leadoo may be a threshold to acquire it, but the investment in procurement is measurable, and it will quickly pay for itself. **What problems is Leadoo solving and how is that benefiting you?** Leadoo facilitates customer service and sales in the right place on our website, and generates leads where the potential customer's clear service needs become apparent. This makes it easy for sales to continue the conversations forward. ### 44. A fantastic tool for enquiry generation with an incredibly helpful team! **Rating:** 5.0/5.0 stars **Reviewed by:** Beth P. | Digital Marketing Executive, Enterprise (> 1000 emp.) **Reviewed Date:** February 08, 2023 **What do you like best about Leadoo?** I've been so impressed with the onboarding process and continued account management since launching 3 months ago. The system is so easy to use and the support from all of the team at Leadoo is incredible. They go above and beyond to help you and get any questions or issues answered or resolved quickly. I am finding the conversion meetings beyond helpful as Leadoo come with recommendations for improving engagement rates and leads and A/B testing to implement. Building the bots through the user-friendly system is an enjoyable task for me, and I like how adaptable the bots can be with different triggers, designs and capabilities. I am over the moon with the performance of Leadoo and the volume of enquiries the bots have generated so far and its even better to know that these enquiry volumes should also increase in months to come due to the constant improvements being made to the bots! Thank you to the team at Leadoo - You've all been fab! **What do you dislike about Leadoo?** The product works really well for us, so there isn't much we dislike at all! We have come across a few things we'd like to see in terms of the tool's capabilities, but all suggestions are taken on board by the team and either presented as ideas for the product development roadmap or are already in upcoming plans for tool improvements. **What problems is Leadoo solving and how is that benefiting you?** It's helping our customers get instant communication and presenting them relevant answers based on their customer journey. It's also allowing us to capture customer data in a softer more conversational approach. ### 45. Very quick and professional implementation project **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Civic & Social Organization | Small-Business (50 or fewer emp.) **Reviewed Date:** August 22, 2023 **What do you like best about Leadoo?** They are able to quickly set up a bot when in need to get help with a large number of contacts coming in. The bot also is helpful and makes it easier and fun for a customer to fill in information requested in service or sales process. Leadoo team is always helpful! **What do you dislike about Leadoo?** The bot is not as flexible as some others, but instead, super easy and quick to put up. **What problems is Leadoo solving and how is that benefiting you?** FAQs are solved by Leadoo. Traffic peaks are facilitated. Priceworthy solution. ### 46. Execellent knowledge and customer service! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.) **Reviewed Date:** February 15, 2024 **What do you like best about Leadoo?** High converstion rate! Very good customer service and deep knowledge. **What do you dislike about Leadoo?** I don't have anything that comes top of mind. **What problems is Leadoo solving and how is that benefiting you?** Benefits in a way that we can have a high converstion rate. ### 47. Simple and good service **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** February 26, 2024 **What do you like best about Leadoo?** Simple, leads to good conversion rates. **What do you dislike about Leadoo?** Feels difficult to get into building chats **What problems is Leadoo solving and how is that benefiting you?** Conversions ### 48. Strong mix of conversion tools, analytics and hands on assistance **Rating:** 5.0/5.0 stars **Reviewed by:** David B. | Managing Partner, Growth Marketer, Small-Business (50 or fewer emp.) **Reviewed Date:** September 01, 2023 **What do you like best about Leadoo?** For most companies, Leadoo is the only solution you need to understand and convert your website visitors. **What do you dislike about Leadoo?** You can get similar features cheaper, if you're willing to go through the trouble and combine different tools. **What problems is Leadoo solving and how is that benefiting you?** We no longer need to set up multiple tools for clients - Leadoo is the whole package for both visitor identification and conversational marketing. This is a good solutions for clients looking to do basic ABM. ### 49. Using bots to improve B2B lead generation **Rating:** 4.0/5.0 stars **Reviewed by:** Esko F. | Key Account Manager & Go-to-Market team lead, Small-Business (50 or fewer emp.) **Reviewed Date:** August 23, 2023 **What do you like best about Leadoo?** I like how Leadoo is so quick to install and extremely simple to use. **What do you dislike about Leadoo?** It takes time to work out the sequences and it does require some time and effort to get the flow going. **What problems is Leadoo solving and how is that benefiting you?** Leadoo helped us to better identify clients coming on the website and to better direct them to our intended products. Customer service was a big deal and helped us address the possible needs of new clients. ### 50. Marketing Manager **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Management Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** May 12, 2023 **What do you like best about Leadoo?** Onboarding has been the easiest ever, everything was done by Leadoo for us. The tool is easy to use and we are looking forward to better engaging with our visitors and the increase of leads we are sure Leadoo will help us achieve. **What do you dislike about Leadoo?** I am not sure yet, we have not used the tool for that long. We are still learning and waiting on the results! Working with the Leadoo team is great fun and they literally solve any issues and don't just tell you how to fix it, they fix it. **What problems is Leadoo solving and how is that benefiting you?** Leadi is helping us with lead generation and guiding website visitors to right path -> providing value by creating interactions on our site that match the visitors intent. ## Leadoo Discussions - [What is Leadoo used for?](https://www.g2.com/discussions/what-is-leadoo-used-for) - 1 comment - [View Leadoo pricing details and edition comparison](https://www.g2.com/products/leadoo/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-07-07+18%3A22%3A47+-0500&secure%5Bsession_id%5D=a74f4e4a-cbb3-4979-ae40-04ca4acb6a40&secure%5Btoken%5D=c3ceb77d797af18b121c7fda435b101804afd061fa620a71c4b2975262d13dd3&format=llm_user) ## Leadoo Integrations - [WordPress.com](https://www.g2.com/products/wordpress-com/reviews) ## Leadoo Features **Messenger** - Sequencing - AI - Live Chat - Customization Interface **Lead Generation** - Lead Builder - CRM Integration - Marketing Automation Integration - Social Media Integration - Data Import & Export Tools **Responses** - Customization - Control - Route To Human - Menu bars - Drip sequences **Generative AI** - AI Text Generation - AI Text Summarization - AI Text-to-Speech **Generative AI** - AI Text Summarization **Agentic AI - Visitor Identification** - Cross-system Integration **Self-Service Experience** - Knowledge Base - Searchable Articles - Community Forums - Mobile Optimization - Personalization **Communication** - Pop-up Chat - Notifications - Targeted Emails - In-App Messaging - Co-Browsing **Channels** - Social Media - Website - Text Message (SMS) - Voice Assistants - Other **Platform** - Live chat - Integrations - Branding - Analytics - A/B testing - Role-based access - Collection of information **Self-Service Platform** - Branding - Automation - Artificial Intelligence - Integrations ** Internal Use** - Customization - Conversation Archiving - Lead Development - Knowledge Base - Team Inbox - Customer Profiles **Customers** - Targeting - Profiles - Analytics - Lead Gathering - Sales Conversion **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Customer Self-Service** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Conversational Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making ## Top Leadoo Alternatives - [Drift](https://www.g2.com/products/drift/reviews) - 4.4/5.0 (1,203 reviews) - [Fin](https://www.g2.com/products/fin/reviews) - 4.5/5.0 (3,712 reviews) - [Qualified](https://www.g2.com/products/qualified/reviews) - 4.9/5.0 (1,491 reviews)