Leadoo Features

As reported in 22 Leadoo reviews. Provides a repository of information that can be used by those seeking support.

Makes articles in the knowledge base searchable on the web. This feature was mentioned in 22 Leadoo reviews.

Enables users to engage with other users to solve common issues. 21 reviewers of Leadoo have provided feedback on this feature.

As reported in 20 Leadoo reviews. Optimizes the customer self-service experience on mobile devices

Based on 20 Leadoo reviews. Gives the user targeted, personalized results based on their activity or preferences

As reported in 20 Leadoo reviews. Allows users to add custom branding (logos, brand colors, etc.) to self-service portals, chatbots, etc.

Automates some or all operation related tasks 20 reviewers of Leadoo have provided feedback on this feature.

Utilizes artificial intelligence to improve workflows or customer experiences 20 reviewers of Leadoo have provided feedback on this feature.

Allows easy integrations with applications, such as messenger applications, APIs, and customer support tools 20 reviewers of Leadoo have provided feedback on this feature.

Enables a popup chat window on company websites to encourage interaction between website visitors and designated company representatives. This feature was mentioned in 18 Leadoo reviews.

Delivers notifications to both sides of the conversation. This feature was mentioned in 17 Leadoo reviews.

Sends automated emails to further engage clients and potential clients. 17 reviewers of Leadoo have provided feedback on this feature.

Based on 16 Leadoo reviews. Allows for live chat to be enabled within the app for customer help.

As reported in 12 Leadoo reviews. Allows agents to join a customer's browser session and navigate through the website with them.

Based on 17 Leadoo reviews. Allows users to customize chat colors, text, logos, and branding.

As reported in 17 Leadoo reviews. Archives conversations in a separate location for later reference.

As reported in 17 Leadoo reviews. Enables employees to denote potential customers.

Establishes a knowledge base for employee reference during conversations. 16 reviewers of Leadoo have provided feedback on this feature.

Provides a central location for help requests, helping employees respond sooner. This feature was mentioned in 15 Leadoo reviews.

Allows for the creation of profiles for contacts and customers. 14 reviewers of Leadoo have provided feedback on this feature.

Mapped-out responses for conversations. This feature was mentioned in 36 Leadoo reviews.

Artificial intelligence (AI) and chatbot involvement. 35 reviewers of Leadoo have provided feedback on this feature.

Based on 34 Leadoo reviews. Live human component of conversations.

Quality of interface for designing and customizing conversation maps. 35 reviewers of Leadoo have provided feedback on this feature.

As reported in 29 Leadoo reviews. Conversations enacted over social media.

Conversations enacted through embedding or pop-ups on websites. This feature was mentioned in 36 Leadoo reviews.

Based on 28 Leadoo reviews. Conversations enacted through text message (SMS).

Conversations enacted through voice assistants. This feature was mentioned in 27 Leadoo reviews.

Based on 27 Leadoo reviews. Conversations enacted through other channels.

As reported in 32 Leadoo reviews. Overall quality of customer targeting based on needs or situations.

Based on 30 Leadoo reviews. Creation and modification of customer profiles based on conversations.

Based on 38 Leadoo reviews. Reporting based around specific and overall conversation results.

Capture and organization of leads from conversations. 39 reviewers of Leadoo have provided feedback on this feature.

As reported in 35 Leadoo reviews. Success rate of conversations leading to customer purchases.

As reported in 69 Leadoo reviews. Customize your chat workflows with rules and automations.

Control who the chatbot converses with (and when). This feature was mentioned in 65 Leadoo reviews.

Has the ability to connect interlocator with a human agent when the need arises. This feature was mentioned in 61 Leadoo reviews.

Can provide interlocators with menus, through which they can choose a relevant response. 64 reviewers of Leadoo have provided feedback on this feature.

As reported in 58 Leadoo reviews. Can send triggered sequence of automated messages sent on a predefined schedule in a targeted fashion.

Provide tools for live chat on one's website. 61 reviewers of Leadoo have provided feedback on this feature.

As reported in 62 Leadoo reviews. Allows easy integrations with applications, such as messenger applications, APIs, and customer support tools.

Has the ability to customize look and feel of chatbot to match` company branding. This feature was mentioned in 68 Leadoo reviews.

Gives user the ability to analyze conversations with the chatbot and see its performance. 68 reviewers of Leadoo have provided feedback on this feature.

Based on 57 Leadoo reviews. Allows users to test the efficacy of various responses through A/B testing.

Allows for varying access to chatbot and admin settings, depending on user, their role, etc. This feature was mentioned in 60 Leadoo reviews.

As reported in 65 Leadoo reviews. Can collect and store information from interlocators, such as email, phone number, etc.

Based on 40 Leadoo reviews. Allows users to generate text based on a text prompt.

As reported in 39 Leadoo reviews. Condenses long documents or text into a brief summary.

Allows users to generate text based on a text prompt.

Condenses long documents or text into a brief summary.

Simulates human-like speech from text inputs.

Condenses long documents or text into a brief summary. This feature was mentioned in 13 Leadoo reviews.

Works across multiple software systems or databases

Capability to perform complex tasks without constant human input

Ability to break down and plan multi-step processes

Works across multiple software systems or databases

Improves performance based on feedback and experience

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives

Capability to perform complex tasks without constant human input

Ability to break down and plan multi-step processes

Works across multiple software systems or databases

Improves performance based on feedback and experience

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives