The G2 on L2L

L2L Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the ease of use of L2L, with intuitive features that enhance operational efficiency and team coordination. (28 mentions)

Users appreciate the user-friendly interface of L2L, praising its intuitive design and ease of scheduling. (11 mentions)

Users value the increased productivity from L2L, thanks to real-time visibility and efficient task management. (10 mentions)

Users value the efficient task management of L2L, enabling seamless organization and real-time visibility for teams. (10 mentions)

Users value the user-friendly access management and adaptability of L2L, enhancing productivity and operational efficiency. (9 mentions)

Users value the data management capabilities of L2L, enhancing efficiency and accessibility with automated features and dashboards. (8 mentions)

Users commend L2L for its efficiency improvements, enhancing productivity, visibility, and teamwork through streamlined processes. (8 mentions)

Users find the user interface complex, often feeling crowded and requiring adaptation to improve usability. (13 mentions)

Users experience feature deficiencies like lack of customizable forms and obscured machine details, limiting usability and efficiency. (6 mentions)

Users experience limited functionality in L2L, leading to costly glitches and inaccuracies in operations and reporting. (6 mentions)

Users find the missing features in L2L limit functionality and complicate basic tasks and reporting. (6 mentions)

Users struggle with poor navigation in L2L, finding the interface crowded and guidance on features unclear. (6 mentions)

Users find difficult learning curves due to rapid changes and usability issues, impacting overall effectiveness and understanding. (5 mentions)

Top Pros or Advantages of L2L

1. Ease of Use

Users value the ease of use of L2L, with intuitive features that enhance operational efficiency and team coordination.

See 28 mentions

See Related User Reviews

Dan B.

Mid-Market (51-1000 emp.)

2.5/5

"Good use of displaying information, would like to see documentation around ekanban Setup"

What do you like about L2L?

What I like best about L2L is how seamlessly it connects operations and empowers teams with real-time visibility. The machine dashboard is incredibly

brandon d.

Mid-Market (51-1000 emp.)

4.0/5

"i use it every day and its very easy to use"

What do you like about L2L?

its east to get parts that you need when your working on something

2. User Interface

Users appreciate the user-friendly interface of L2L, praising its intuitive design and ease of scheduling.

See 11 mentions

See Related User Reviews

TJ B.

Mid-Market (51-1000 emp.)

4.5/5

"L2L Is User Friendly and Has Great Customer Support"

What do you like about L2L?

Being able to quickly set up Schedules for PM activities or Daily Inspections. It tracks the completions and is very user friendly. I am able to attac

Andrew C.

Enterprise (> 1000 emp.)

4.0/5

"A. Cinamella Review L2L"

What do you like about L2L?

Intuitivenss, User interface, straight forward commands, sheduling ease.

3. Efficiency

Users value the increased productivity from L2L, thanks to real-time visibility and efficient task management.

See 10 mentions

See Related User Reviews

Dan B.

Mid-Market (51-1000 emp.)

2.5/5

"Good use of displaying information, would like to see documentation around ekanban Setup"

What do you like about L2L?

What I like best about L2L is how seamlessly it connects operations and empowers teams with real-time visibility. The machine dashboard is incredibly

Rodrigo F.

Enterprise (> 1000 emp.)

4.5/5

"Helpful tool for team alignment and growth"

What do you like about L2L?

L2L makes it easy to set goals, track progress, and stay aligned with team objectives. I really like how the platform promotes accountability and tran

4. Task Management

Users value the efficient task management of L2L, enabling seamless organization and real-time visibility for teams.

See 10 mentions

See Related User Reviews

Dan B.

Mid-Market (51-1000 emp.)

2.5/5

"Good use of displaying information, would like to see documentation around ekanban Setup"

What do you like about L2L?

What I like best about L2L is how seamlessly it connects operations and empowers teams with real-time visibility. The machine dashboard is incredibly

TJ B.

Mid-Market (51-1000 emp.)

4.5/5

"L2L Is User Friendly and Has Great Customer Support"

What do you like about L2L?

Being able to quickly set up Schedules for PM activities or Daily Inspections. It tracks the completions and is very user friendly. I am able to attac

5. Features

Users value the user-friendly access management and adaptability of L2L, enhancing productivity and operational efficiency.

See 9 mentions

See Related User Reviews

Verified User

Small-Business (50 or fewer emp.)

2.5/5

"has some good features but also a bit buggy"

What do you like about L2L?

allows multiple users with varying levels of access to manage/update dispatches, spares, generate reports and many more

Jon K.

Mid-Market (51-1000 emp.)

5.0/5

"Great product, and great team."

What do you like about L2L?

Eliminating paper maintenance work orders has been a huge win. We have increased productivity, visibility, and prioritization. The software is easily

6. Data Management

Users value the data management capabilities of L2L, enhancing efficiency and accessibility with automated features and dashboards.

See 8 mentions

See Related User Reviews

robert t.

Enterprise (> 1000 emp.)

1.5/5

"To go"

What do you like about L2L?

has a lot of information at your fingertips.

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"L2L Connected Workforce Platform helps us stays in control of our open work items"

What do you like about L2L?

Organizing open work items in a searchable database. Creating Child work orders to parents is a simple.

7. Efficiency Improvement

Users commend L2L for its efficiency improvements, enhancing productivity, visibility, and teamwork through streamlined processes.

See 8 mentions

See Related User Reviews

TJ B.

Mid-Market (51-1000 emp.)

4.5/5

"L2L Is User Friendly and Has Great Customer Support"

What do you like about L2L?

Being able to quickly set up Schedules for PM activities or Daily Inspections. It tracks the completions and is very user friendly. I am able to attac

Rodrigo F.

Enterprise (> 1000 emp.)

4.5/5

"Helpful tool for team alignment and growth"

What do you like about L2L?

L2L makes it easy to set goals, track progress, and stay aligned with team objectives. I really like how the platform promotes accountability and tran

Top Cons or Disadvantages of L2L

1. Complex Usability

Users find the user interface complex, often feeling crowded and requiring adaptation to improve usability.

See 13 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"L2L makes visualization easier"

What do you dislike about L2L?

L2L would be improved with a more modern-looking user interface, especially for document editing and creating revision pages.

Kelly M.

Mid-Market (51-1000 emp.)

5.0/5

"L2L, a very useful tool in manufacturing (Mfg 4.0)."

What do you dislike about L2L?

The reporting and print out of reports ins't the best in class, but we have adapted to capturing screen shots and links to data. The Maintenance side

2. Feature Deficiency

Users experience feature deficiencies like lack of customizable forms and obscured machine details, limiting usability and efficiency.

See 6 mentions

See Related User Reviews

Verified User

Enterprise (> 1000 emp.)

4.5/5

"Work planning and dispatches"

What do you dislike about L2L?

Needs universal form control/editing so we don't have to attach outside forms. Creating a form template within the system should be possible.

Verified User

Enterprise (> 1000 emp.)

5.0/5

"It Shines"

What do you dislike about L2L?

If there’s one frustration, it’s the wait time on feature requests. Prioritization can feel like a slow burn. That said, I’m hard-pressed to think of

3. Limited Functionality

Users experience limited functionality in L2L, leading to costly glitches and inaccuracies in operations and reporting.

See 6 mentions

See Related User Reviews

Verified User

Enterprise (> 1000 emp.)

4.5/5

"Work planning and dispatches"

What do you dislike about L2L?

Needs universal form control/editing so we don't have to attach outside forms. Creating a form template within the system should be possible.

dylan b.

Mid-Market (51-1000 emp.)

1.5/5

"System that needs many improvements."

What do you dislike about L2L?

Besides the overly protective security levels of user capabilities, after using this software for the last few years we are going to be finally moving

4. Missing Features

Users find the missing features in L2L limit functionality and complicate basic tasks and reporting.

See 6 mentions

See Related User Reviews

Madalyn P.

Mid-Market (51-1000 emp.)

5.0/5

"Clear and Useful Interface"

What do you dislike about L2L?

The automatic report out tool could use a little refinement. Some options for drill down do not show up correctly when selected for the automatic repo

Verified User

Enterprise (> 1000 emp.)

4.5/5

"Work planning and dispatches"

What do you dislike about L2L?

Needs universal form control/editing so we don't have to attach outside forms. Creating a form template within the system should be possible.

5. Poor Navigation

Users struggle with poor navigation in L2L, finding the interface crowded and guidance on features unclear.

See 6 mentions

See Related User Reviews

Rodrigo F.

Enterprise (> 1000 emp.)

4.5/5

"Helpful tool for team alignment and growth"

What do you dislike about L2L?

Sometimes the user interface can feel a bit crowded or unintuitive, especially for new users. It could benefit from a cleaner layout and more streamli

Dan B.

Mid-Market (51-1000 emp.)

2.5/5

"Good use of displaying information, would like to see documentation around ekanban Setup"

What do you dislike about L2L?

What I find most challenging about L2L is accessing clear guidance on setting up and using e-kanban. The information feels a bit scattered, which make

6. Difficult Learning

Users find difficult learning curves due to rapid changes and usability issues, impacting overall effectiveness and understanding.

See 5 mentions

See Related User Reviews

Kelly M.

Mid-Market (51-1000 emp.)

5.0/5

"L2L, a very useful tool in manufacturing (Mfg 4.0)."

What do you dislike about L2L?

The reporting and print out of reports ins't the best in class, but we have adapted to capturing screen shots and links to data. The Maintenance side

Dan B.

Mid-Market (51-1000 emp.)

2.5/5

"Good use of displaying information, would like to see documentation around ekanban Setup"

What do you dislike about L2L?

What I find most challenging about L2L is accessing clear guidance on setting up and using e-kanban. The information feels a bit scattered, which make

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Dan B.

Test Engineer

Mid-Market (51-1000 emp.)

10/15/2025

"Good use of displaying information, would like to see documentation around ekanban Setup"

2.5/5

What do you like best about L2L?

What I like best about L2L is how seamlessly it connects operations and empowers teams with real-time visibility. The machine dashboard is incredibly intuitive—it gives a clear snapshot of performance, downtime, and efficiency at a glance. I also really appreciate the dispatch information; it keeps everyone aligned and responsive, making it easy to prioritize tasks and stay on top of what's happening across the floor. Review collected by and hosted on G2.com.

What do you dislike about L2L?

What I find most challenging about L2L is accessing clear guidance on setting up and using e-kanban. The information feels a bit scattered, which makes it tough to get started confidently. I also think their API documentation could benefit from a refresh—especially with more beginner-friendly sample code. That would go a long way in helping new users integrate and build with ease. Review collected by and hosted on G2.com.

Response from Robin Lis of L2L

edit

Hi Dan,

Thanks for sharing your feedback on L2L! We're happy to hear you're finding benefit from the machine dashboard and dispatch information, especially with regards to efficiency and prioritization.

I've passed your feedback to our product team around e-kanban and API documentation. The team is digging in here, and really appreciates you sharing these insights. If you have additional feedback, please feel free to reach out to our support team so we can work to better L2L for you and other customers! https://support.leading2lean.com/hc/en-us/requests/new This way, we can keep you updated as we make any updates around this feedback.

Again, thank you so much for the feedback! We really appreciate it.

Timothy Z.

Information Technology Intern

Enterprise (> 1000 emp.)

10/15/2025

"Intuitive Interface and Useful Admin Features in L2L"

5/5

What do you like best about L2L?

L2L is very intuitive to use, especially when it comes to using things like filters to search through dispatches, or using its APIs. Also, from an Admin perspective, being able to change password policies locally is extremely useful. Review collected by and hosted on G2.com.

What do you dislike about L2L?

Certain icons are not customizable, meaning for some dropdown tabs it can get confusing as to what you are searching for. Review collected by and hosted on G2.com.

What problems is L2L solving and how is that benefiting you?

L2L is solving the issue of tracking our production lines including downtime and production numbers. Through this, they track our dispatches and the mechanics/engineers assigned to them. For us, this means having an easier and central way to track and solve machine downtime in our plant. This is a critical system in our MES environment to keep our production floor running. Review collected by and hosted on G2.com.

Response from Robin Lis of L2L

edit

Hi Timothy,

Thanks for sharing your kind words about L2L. We're so glad to hear you're finding L2L intuitive and that it's helping your organization manage and track downtime. Additionally, I will share your feedback with our product team around icons.

Our user community is a great resource if you'd ever like to chat directly with our experts and other L2L users about upcoming features, use cases, and more: https://support.leading2lean.com/hc/en-us/community/topics

Thanks again for your feedback! Cheers!

Verified User in Electrical/Electronic Manufacturing

Enterprise (> 1000 emp.)

10/10/2025

"L2L Feedback, A data analyitics perspective"

4/5

What do you like best about L2L?

I think that for the most part, The API is very well made and simple to use and understand.

The customer service is excellent, Every time I have an issue they respond promptly and solve my issue promptly. The Operator Portal is very easy to use and shows a lot of important information Review collected by and hosted on G2.com.

What do you dislike about L2L?

Some of the fields being obscured by default in the setup section is annoying. There are many properties of a machine or tooling that are only visible when you export the list to an excel file. I don't want to keep downloading excel files when I want to see info on a machine or too. Additionally, the API does not provide the ability to check if a user need training on the line that they are signed into. This info is displayed in operator portal so I know it is stored somewhere. Review collected by and hosted on G2.com.

Response from Robin Lis of L2L

edit

Thanks for sharing your kind words about L2L! We love hearing how you're using it, and glad to hear your positive feedback on the Operator Portal.

Additionally, I've noted your feedback around machine/tooling properties, and the API - I will pass this along to our product team.

Verified User in Automotive

Mid-Market (51-1000 emp.)

10/14/2025

"L2L makes visualization easier"

4/5

What do you like best about L2L?

As a process intern, I use L2L every day to monitor line status and access important documents. What I appreciate most is how the data visualization allows me to quickly understand information at a glance, making my tasks easier. Review collected by and hosted on G2.com.

What do you dislike about L2L?

L2L would be improved with a more modern-looking user interface, especially for document editing and creating revision pages. Review collected by and hosted on G2.com.

What problems is L2L solving and how is that benefiting you?

This tool has made it much easier to review all dispatches at the end of a shift. The data it provides is extremely helpful for identifying issues and trends, which in turn supports efforts to improve our lines and processes - this isn't just data for data's sake; it empowers our team to make data-driven decisions that directly improve our processes, increase Overall Equipment Effectiveness (OEE), and drive continuous improvement. Review collected by and hosted on G2.com.

Response from Robin Lis of L2L

edit

Thanks for sharing your kind words about L2L! We're glad to hear the data L2L provides supports OEE improvement and drives CI. That's what we love to hear!

Additionally, I've noted your feedback around L2L's UI, especially on those pages. Our team is continuously working on updating L2L's UI so it remains easy to use and navigate. I have passed this feedback along to them!

Thanks for your review!

Solene R.

Sr Transformation Manager

Mid-Market (51-1000 emp.)

12/11/2025

"Innovative Features and Outstanding Support Enhance Our Workflow"

5/5

What do you like best about L2L?

In addition to their creative structure of the software, great customer service and ease to navigate, the new add on's like SwipeGuide (including onboarding and design) are very easy to navigate, setting up and enhance to our business. Review collected by and hosted on G2.com.

What do you dislike about L2L?

Feature requests and JIRA tickets take some time to deploy, and relatively often, other enhancements come in before the ones we need for current workflows. This does come with immediate feedback and collaborative support from L2L and us. Review collected by and hosted on G2.com.

Response from Annika Björkholm of L2L

edit

Thank you for this thoughtful review, Solene! As someone from the original SwipeGuide founding team, it's especially rewarding to hear it's adding value to your workflows. Your feedback on feature request timing is fair - we're committed to keeping that collaborative dialogue going to better balance enhancements with your specific needs. Thanks for being a great partner.

Rodrigo F.

Assistente administrativo

Enterprise (> 1000 emp.)

6/25/2025

"Helpful tool for team alignment and growth"

4.5/5

What do you like best about L2L?

L2L makes it easy to set goals, track progress, and stay aligned with team objectives. I really like how the platform promotes accountability and transparency across departments. The real-time feedback and recognition tools also help improve team motivation. Review collected by and hosted on G2.com.

What do you dislike about L2L?

Sometimes the user interface can feel a bit crowded or unintuitive, especially for new users. It could benefit from a cleaner layout and more streamlined navigation. Additionally, mobile support still has room for improvement. Review collected by and hosted on G2.com.

What problems is L2L solving and how is that benefiting you?

L2L is helping us with better control and traceability of production processes. It allows us to track tasks, identify bottlenecks, and ensure that procedures are being followed correctly. This has improved process visibility, reduced errors, and helped maintain consistent quality in our operations. Additionally, it provides clearer and more accurate data, which leads to better results in our presentations and improves the overall efficiency of our management system. Review collected by and hosted on G2.com.

Response from Robin Lis of L2L

edit

Hi Rodrigo,

Thank you for sharing your thoughts on L2L - we really appreciate the kind words! We're so glad to hear L2L is helping with better control and traceability in your processes.

We hear your feedback on the user interface and mobile access! We are continuing to make adjustments to enhance the user experience, and I will pass along all of your feedback to the team. Thanks for taking the time to share this.

We can't wait to see what you do next with L2L! Cheers!

Ricky M.

IT Supervisor

Enterprise (> 1000 emp.)

6/24/2025

"Practical, functional and dynamic"

4.5/5

What do you like best about L2L?

The practicality and its standard functionalities, a model already designed with categories and functional groups that are easy to implement, make the system, in general, seem simple and robust at the same time. Of course, each company has its own particularities, but L2L has managed to capture the essence of each of the great pillars of shop floor control. Review collected by and hosted on G2.com.

What do you dislike about L2L?

The Internet factor in my region is a big problem, cases in which for some reason I lose connectivity my entire system will fail, and as we do not have the offline module at the moment it is a negative point that needs to be considered. Review collected by and hosted on G2.com.

Response from Robin Lis of L2L

edit

Hi Ricky,

We're so glad to hear L2L is helping you digitize and work more efficiently! Thanks very much for the kind words, and for taking the time to share your thoughts.

We will pass along your feedback around offline functionality so the team is aware! Thank you for sharing that.

We value your feedback and can't wait to see what you do next with L2L!

Sangam M.

Associate

Automotive

Mid-Market (51-1000 emp.)

9/3/2025

"L2L is experiencing consistent growth, which can offer opportunities for employees, ."

5/5

What do you like best about L2L?

A significant advantage is that the software was built by people who understand the daily operational needs and issues on a production floor. Review collected by and hosted on G2.com.

What do you dislike about L2L?

The system requires a stable internet connection, and loss of connectivity can be a significant issue, especially in areas with unreliable internet access. Review collected by and hosted on G2.com.

Response from Robin Lis of L2L

edit

Hi Sangam,

Thanks for sharing your kind words about L2L. We love hearing how you're using it, and glad to hear how well it's working on the production floor. Additionally, I've noted your feedback around needing internet connection to use L2L - I will pass this along to our product team as they work to deliver new features and enhancements.

José G.

Planing Analyst

Enterprise (> 1000 emp.)

6/24/2025

"It was awesome to experience this implementation"

5/5

What do you like best about L2L?

What is most helpful using L2L is that we can have access to real data for analyses about the production performance. WE can easily input data and get I quick feedback about it. Review collected by and hosted on G2.com.

What do you dislike about L2L?

I think i don't have experience enough using the system to assume what is not good in the L2L. For now I only have good feelings about this system. Review collected by and hosted on G2.com.

Response from Robin Lis of L2L

edit

Hi Jose,

We're so glad you had a positive implementation experience with L2L and have already seen the benefit of actionable data! Thank you for the kind words.

We're excited to partner with you as you begin your journey in L2L! We're always here to help if you need anything - cheers!

Jon T.

Senior Mechanical Engineer

Enterprise (> 1000 emp.)

7/29/2025

"L2L experience in Nuclear"

4.5/5

What do you like best about L2L?

Keeps track of work being done on multiple levels and fields. Show disciplines involved and what is purchased on the budget number given. Review collected by and hosted on G2.com.

What do you dislike about L2L?

I wish L2L would cross platform integrate into other programs used within our site and link to drawings that we have existing in say "ENOVIA"... other than that, nothing. Review collected by and hosted on G2.com.

Response from Robin Lis of L2L

edit

Hi Jon,

Thanks for sharing your thoughts on L2L! We're so glad to hear L2L is helping your organization with tracking what work is being scheduled and done. I've noted your feedback, as well. Appreciate you sharing!