---
title: L2L Reviews
meta_title: 'L2L Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 216 reviews by the users' company size, role or industry
  to find out how L2L works for a business like yours.
aggregate_rating:
  rating_value: 4.3
  review_count: 216
  scale: '5'
date_modified: '2026-07-17'
parent_category:
  name: Manufacturing
  url: https://www.g2.com/categories/manufacturing
---

# L2L Reviews
**Vendor:** L2L  
**Category:** [Connected Worker Platforms](https://www.g2.com/categories/connected-worker-platform)  
**Average Rating:** 4.3/5.0  
**Total Reviews:** 216
## About L2L
L2L is the Connected Manufacturing Operations Platform that eliminates downtime and increases productivity. Our platform delivers real-time guidance to frontline teams, unified control for operations leaders, and measurable insights for global executives. By digitizing frontline guidance and unifying system connectivity, we help manufacturers uncover, dispatch, and fix problems instantly, saving our customers over $5B annually in downtime costs. Why Manufacturers Choose L2L: - Fast Time to Value: Unlike legacy software that takes years to implement, our flexible approach delivers measurable impact in as little as 16 weeks. We provide a proven roadmap that allows you to start with maintenance stability and scale to total operational excellence. - By Manufacturers for Manufacturers: We don&#39;t just understand your challenges; we&#39;ve lived them. L2L was built up from the shop floor and our team has decades of hands-on manufacturing experience. - Unified Shop Floor Execution: Stop chasing information across disparate systems. L2L unifies point systems like ERP, CMMS, MES, and more into one easy to use system for the frontline. Eliminate Blockers. Drive Productivity with L2L.



## L2L Pros & Cons
**What users like:**

- Users find L2L to be **extremely user-friendly** , enabling quick setup and efficient completion tracking of tasks. (97 reviews)
- Users appreciate the **easy creation process** with SwipeGuide, allowing quick and intuitive guide development across their organization. (30 reviews)
- Users appreciate the **ease of use and flexibility** of L2L, facilitating effective tracking and management of operations. (29 reviews)
- Users value the **intuitive guide creation process** of SwipeGuide, enabling quick and effective implementation across their organization. (29 reviews)
- Users value the **increased efficiency** provided by L2L, enhancing productivity and streamlining maintenance processes effectively. (24 reviews)
- Media Uploads (23 reviews)
- Users value the **user-friendly interface** of L2L, making it easy for frontline employees to access guides quickly. (19 reviews)
- Setup Ease (19 reviews)
- Users appreciate the **user-friendly interface** of L2L, enhancing their efficiency and simplifying data management. (19 reviews)
- Users praise the **navigation ease** of L2L, highlighting its user-friendly design and adaptability for various tasks. (17 reviews)

**What users dislike:**

- Users find the **limited options** in L2L restrict their ability to manage and retrieve data effectively. (21 reviews)
- Users find the **limited features** of L2L frustrating, leading to difficulties in accessing essential information easily. (16 reviews)
- Users face **editing difficulties** with shape rotation and limited options, impacting ease of use for non-tech-savvy individuals. (14 reviews)
- Users find **complex usability** in L2L due to a time-consuming setup and outdated interface affecting their experience. (12 reviews)
- Users find the **missing features** frustrating, limiting information access and making data retrieval cumbersome. (12 reviews)
- Users find the **editing limitations** frustrating, hindering effective SOP management and ease of use. (11 reviews)
- Users find the **cluttered interface** of L2L frustrating, making navigation and editing difficult at times. (11 reviews)
- Users face **image editing difficulties** with limited options and issues like cursor movement and shape rotation. (10 reviews)
- Users find the **steep learning curve** frustrating due to obscured fields and a cluttered interface for new users. (9 reviews)
- Editing Issues (8 reviews)

## L2L Reviews
  ### 1. Wonderful addition to the workspace!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Machinery | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 02, 2023

**What do you like best about L2L?**

I find the swipe guide very useful in our work environment. It is easy to navigate and made training much simpler for newhires to have easy access to all the information they need, and for management to be able to see who and when employees have completed the nessesary check ins.

**What do you dislike about L2L?**

I hope that eventually there will be more options or allerts for the check ins- for example on the Audits: if there could be an allert set to let you know when your last was submited so you know by looking at the audit when to complete another.

**What problems is L2L solving and how is that benefiting you?**

Swipe guide has created a more simplistic way of training for our company.

  ### 2. My take on L2L

**Rating:** 3.5/5.0 stars

**Reviewed by:** Mike T. | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 15, 2023

**What do you like best about L2L?**

The portal is relatively intuitive.  I primarily use it to track and monitor progress of safety work orders that require involvement by Maintenance.  From that standpoint, it is very helpful.  I like that you can upload pictures of the equipment to be repaired.

**What do you dislike about L2L?**

The mobile app is helpful; however, there have been a few times where I have used it to submit new safety maintenance work orders, and when I go to the desktop app, I cannot find them.  I then had to resubmit the work orders.

**What problems is L2L solving and how is that benefiting you?**

I don't know what any of these are.  I, along with many other users could use refresher training on the bennies of L2L.

**Official Response from Andy Gonzales:**

> On behalf of L2L, thank you for your review of our Smart Manufacturing Platform. We appreciate your feedback and it will ultimately help us make our solution even better. Regarding your comment about the mobile app, please reach out to our Support Team. They can help trouble-shoot this issue and offer you tips in how to make this more efficient. 

  ### 3. Usefull

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Chemicals | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 04, 2023

**What do you like best about L2L?**

Swipeguide is a easy to use exlpanation tool for new colleagues

**What do you dislike about L2L?**

Adding a shape in an image isn't as easy to find.

**What problems is L2L solving and how is that benefiting you?**

Swipeguide makes it easy to make work instructions for lab equipment. That gives me more time to work on other projects.

  ### 4. Swipeguide feedback

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Pharmaceuticals | Enterprise (> 1000 emp.)

**Reviewed Date:** December 01, 2023

**What do you like best about L2L?**

create useful work instruction to operators in easy ways. qr codes are easy to scan for accessing the work instruction

**What do you dislike about L2L?**

would be great if uploading of photo and video could be easier

**What problems is L2L solving and how is that benefiting you?**

manufactureing digital work instructions to train operators on tasks including setup/clean/run machines and equipment

  ### 5. Great for big and small projects!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Supermarkets | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 04, 2023

**What do you like best about L2L?**

With a big team you can keep the overview over all work instructions and deadlines.
There are many options to use it in different ways.

**What do you dislike about L2L?**

So far Swipeguide has been very usefull for our company.

**What problems is L2L solving and how is that benefiting you?**

Making work instructions concerning bigger and smaller projects.

  ### 6. ok system but some issues still need worked out.

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 15, 2023

**What do you like best about L2L?**

This is an organized way to issue workorders.  It is layed out well and easy to use overall

**What do you dislike about L2L?**

Attaching a picture or multiple pictures is not clear and would make the work order much easier to understand.  The other issue is there are not enough descriptions regarding the area that needs the work, especially outside areas.  Often times the work doesn't involve a machine or tooling.

**What problems is L2L solving and how is that benefiting you?**

mostly organizing the work orders and enabling us to see where the workorder is in the Que.  the challange is having someone maintaining the Que so it is accurate and trustworthy.

**Official Response from Andy Gonzales:**

> On behalf of L2L, thank you for your review of our Smart Manufacturing Platform. We appreciate your feedback and it will ultimately help us make our solution even better. Regarding your comment about work orders, please reach out to our Support Team. They can help trouble-shoot this issue and offer you tips in how to make this more efficient. 

  ### 7. L2L Satisfaction

**Rating:** 4.0/5.0 stars

**Reviewed by:** Adrian C. | Process Engineer, Enterprise (> 1000 emp.)

**Reviewed Date:** June 15, 2023

**What do you like best about L2L?**

I think it can be easily implemented in a factory. It is easy to use and intuitive.

**What do you dislike about L2L?**

It can be hard to understand how capable the software is. You need to be creative to come up with new solutions.

**What problems is L2L solving and how is that benefiting you?**

We are trying to better understand how our production team is doing and what are the biggest issues they are facing. Now, we can see reports from our Team Leaders and immediately pull a pareto chart and see what are the problems that we are responding to the most.

  ### 8. I used SwipeGuide to create a SOP. It was much better than just text SOP.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Pharmaceuticals | Enterprise (> 1000 emp.)

**Reviewed Date:** December 01, 2023

**What do you like best about L2L?**

Pictures are the the best part of SwipGuide

**What do you dislike about L2L?**

If I could put arrowes and circles on picture when I transfer it already to SwipGuide, it would make it much easier.

**What problems is L2L solving and how is that benefiting you?**

It make following instruction and procedure much easier.

  ### 9. Pepsico IPS guides

**Rating:** 4.0/5.0 stars

**Reviewed by:** Michael A. | Enterprise (> 1000 emp.)

**Reviewed Date:** December 01, 2023

**What do you like best about L2L?**

Simple to use and setup - end user experiance is great

**What do you dislike about L2L?**

Only able to have Yes / No we like to be able to setup with scoring system

**What problems is L2L solving and how is that benefiting you?**

Using it for daily audits online

  ### 10. Fast and Simple

**Rating:** 4.0/5.0 stars

**Reviewed by:** Dena R. | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 14, 2023

**What do you like best about L2L?**

I like how the information is seen instantly at the maintance stations

**What do you dislike about L2L?**

Seems like a bunch of info crammed together

**What problems is L2L solving and how is that benefiting you?**

Lets me know what still needs to be done on my shift and what has already been done on my shift at my machine

  ### 11. Good tool, slight difficulty setting up logins.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 02, 2023

**What do you like best about L2L?**

Instant access for operators. Ability to add gifs.

**What do you dislike about L2L?**

The initial login process was a little difficult to set up

**What problems is L2L solving and how is that benefiting you?**

Teaching new employees is now faster.

  ### 12. L2L Pros and Cons

**Rating:** 4.0/5.0 stars

**Reviewed by:** raymond T. | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 13, 2023

**What do you like best about L2L?**

The upsides of using L2L is that information is recorded for future reference and the details as to specs are laid out as to what they should be

**What do you dislike about L2L?**

The least part I like is that there is a time frame thatyou can only log into L2L. As in our case you can't perform PM's until afteryour scheduled start time.

**What problems is L2L solving and how is that benefiting you?**

It solves the liting of all maintenance and you can see different codes of operation Ex. Code yellow, Code red

  ### 13. What I thought about using swipeguide

**Rating:** 4.0/5.0 stars

**Reviewed by:** Levion B. | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 21, 2023

**What do you like best about L2L?**

What I liked about swipeguide was the ease of use for uploading pictures, creating topics, being able to change the colors of the text when needed, and the font used in creating the text.

**What do you dislike about L2L?**

The only downsides I found using swipeguide were that it was more challenging to create GIFs than upload pictures, the translation feature was an add-on to be purchased rather than a free tool to use and identifying things in your pictures had to be done outside of the platform.

**What problems is L2L solving and how is that benefiting you?**

Our company uses swipeguide to create work instructions, checklists and standard operating procedures. It has helped me understand the processes that I was creating the guide for.

  ### 14. SwipeGuide the Training helper

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Pharmaceuticals | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 05, 2023

**What do you like best about L2L?**

The ease of use, pictorial representations

**What do you dislike about L2L?**

nothing in specific, a great tool to get going on with the trainings.

**What problems is L2L solving and how is that benefiting you?**

Training the employees, provide a common platform to access the training on the go.

  ### 15. Good system. API is complicated

**Rating:** 2.5/5.0 stars

**Reviewed by:** Keith L. | Senior Electrical Project Engineer, Enterprise (> 1000 emp.)

**Reviewed Date:** August 11, 2023

**What do you like best about L2L?**

I like how it interfaces well with Ignition

**What do you dislike about L2L?**

API is complicated. Although I'm not an API guru, so that could be the problem.

**What problems is L2L solving and how is that benefiting you?**

Gives us our downtime and products produced, which results in better visibility of our process

**Official Response from Andy Gonzales:**

> On behalf of L2L, thank you for your review of our Smart Manufacturing Platform. We appreciate your feedback and it will ultimately help us make our solution even better. Regarding your comment about our API, please reach out to our Support Team. We're always innovating new ways to make the system easier for our customers. Our team would like to work directly with you to see how we can assist you with this issue. 

  ### 16. Intuitive and easy to use, helpful

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 01, 2023

**What do you like best about L2L?**

Being able to quickly use pictures and create lessons. Simplicity of creating guides

**What do you dislike about L2L?**

I dont have an issue or something I dont like about swipeguide

**What problems is L2L solving and how is that benefiting you?**

Guides for processes in everday work tasks helps streamline procedures

  ### 17. Good platform

**Rating:** 4.0/5.0 stars

**Reviewed by:** Robert C. | Enterprise (> 1000 emp.)

**Reviewed Date:** August 10, 2023

**What do you like best about L2L?**

Ease of use and ability to complete multiple tasks.

**What do you dislike about L2L?**

Glitchy menu when selecting different lines every now and then.

**What problems is L2L solving and how is that benefiting you?**

Ease of creating work orders as well as a very easy user interface to keep track of line downtime.

  ### 18. Great user interface

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 04, 2023

**What do you like best about L2L?**

Swipeguide has a great interface and ease of use from front and back end. Inclusion of photos and shapes helps the process of writing guides become easier.

**What do you dislike about L2L?**

The lack of video playability is one of the downside, however by implenting GIFs is a temporary solution

**What problems is L2L solving and how is that benefiting you?**

Swipeguide is providing operators visual aids to perform their jobs.

  ### 19. NG@ABL

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Defense & Space | Enterprise (> 1000 emp.)

**Reviewed Date:** December 01, 2021

**What do you like best about L2L?**

Ease of use.  For experienced users and not-so savvy users, the interface is pretty intuitive.
Also, the support is excellent.  You have the available Chat feature if you feel its a basic question (or any question for that matter) and can be resolved via a few-minute chat.  But if not, they will escalate and get back w/ you very soon and keep you updated.

**What do you dislike about L2L?**

I've not found anything I'd say I disliked.

**Recommendations to others considering L2L:**

Judge fairly based on Cost per feature w/ other platforms.  Others  may offer more features, but may require an in-depth set of resources to manage / maintain.   Please be sure to add that into your cost analysis.  I think you'll find L2L comes out  ahead .

**What problems is L2L solving and how is that benefiting you?**

From an operation viewpoint, transparency of completing work orders/ PMs on time.  Anyone can run a report to gauge on-time closures.  Also cost per job (Material and Labor)
This can help plan resources for upcoming schedules more effectively.

  ### 20. Great improvement to our previous Work Instruction solution.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Mechanical or Industrial Engineering | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 04, 2023

**What do you like best about L2L?**

Editing and deploying work instructions is made very easy.

**What do you dislike about L2L?**

We have had some problems with the languages/translations as well as a few bugs. However, the response time has always been very short and solutions came relatively fast.

**What problems is L2L solving and how is that benefiting you?**

Swipeguide allows easy management of many Work Instructions as well as a good feedback system for continuous improvement.

  ### 21. This is an application very helpful, to have all the data in the same system, all in real time.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 15, 2023

**What do you like best about L2L?**

I like that you can do the same thing from diferent ways and also all the data you can get so fast.

**What do you dislike about L2L?**

In our company we have a probelm with the pitches, because we produce multiple products at the same time, the way we can see the operator portal is not so friendly

**What problems is L2L solving and how is that benefiting you?**

The calculation of the down times. faster and more acurate with L2L

  ### 22. Amazing support and very useful

**Rating:** 4.5/5.0 stars

**Reviewed by:** Mike W. | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 01, 2023

**What do you like best about L2L?**

The support the team gives and how easy to use it is

**What do you dislike about L2L?**

The length of video is too short that can be uploaded

**What problems is L2L solving and how is that benefiting you?**

Training

  ### 23. Hazard Hunt on L2L

**Rating:** 5.0/5.0 stars

**Reviewed by:** NIKESH S. | Enterprise (> 1000 emp.)

**Reviewed Date:** August 15, 2023

**What do you like best about L2L?**

We use L2L for daily hazard hunt reporting in factory building and keep them track for closure. This helps us to improve the safety of workplace and employees.

**What do you dislike about L2L?**

I didnt see any downside while using L2L.Thank you

**What problems is L2L solving and how is that benefiting you?**

L2L is helping us to improve the workplace safety and employees behaviour to identify the unsafe acts and unsafe conditions.

  ### 24. Very holistic manufacturing software

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 17, 2023

**What do you like best about L2L?**

Very intuative system for first time users.

**What do you dislike about L2L?**

As a newer user, I have not encountered anything I would change at this point.

**What problems is L2L solving and how is that benefiting you?**

Ease of data mining.  Inclusive, contains most features where other systems are not needed.  Increases employee accoutability.

  ### 25. Not Happy

**Rating:** 0.5/5.0 stars

**Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 15, 2023

**What do you like best about L2L?**

Its better than not having any system at all.

**What do you dislike about L2L?**

Constantly changing the operating system without considering the customer and very poor customer support.

**What problems is L2L solving and how is that benefiting you?**

It provides us with a CMMS.

**Official Response from Andy Gonzales:**

> On behalf of L2L, thank you for your review of our Smart Manufacturing Platform. We appreciate your feedback and it will ultimately help us make our solution even better. Regarding your comment about the operating system, please reach out to our Support Team so we can better understand what issues your seeing. We pride ourselves in going the extra mile for our customers and we'd like to work directly with you to address your concerns. 

  ### 26. Thorough and important for business excellence

**Rating:** 5.0/5.0 stars

**Reviewed by:** Odysseas  P. | Enterprise (> 1000 emp.)

**Reviewed Date:** March 21, 2023

**What do you like best about L2L?**

It is user friendly. All operators from all educational backgrounds can use it easily. Auto translate is also a great feature for multinational companies with multiple sites on different countries.

**What do you dislike about L2L?**

Editing can be somewhat difficult for users that are not computer proficient.

**What problems is L2L solving and how is that benefiting you?**

SwipeGuide can help operators and workers from all functions carry out routine checks and procedures by utilizing a user friendly platform.

  ### 27. Pretty good overall

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 10, 2023

**What do you like best about L2L?**

I like that I'm able to see real time data

**What do you dislike about L2L?**

Not everyone can pick it up quickly. Slight learning curve

**What problems is L2L solving and how is that benefiting you?**

Real time data allows us to address issues immediately

  ### 28. SwipeGuide - A extremely user-friendly tool for both operators and editors

**Rating:** 4.5/5.0 stars

**Reviewed by:** Shaharukh S. | Web Content Author, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 25, 2023

**What do you like best about L2L?**

The SwipeGuide may be loaded into numerous tablets, which I appreciate. Every station can have tablets with job instructions nearby for the employees to access. Posting films and photographs has gotten more simpler.

**What do you dislike about L2L?**

When scrolling down the home screen, the available guides take a long time to load. The search feature is useful, but some operators are discouraged by how long it takes to navigate the home screen.

**What problems is L2L solving and how is that benefiting you?**

When there is an update, you no longer have to find all of the paper copies of work instructions on the floor. No need to waste time formatting instructions in a word document.

  ### 29. Great service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Medical Devices | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 18, 2023

**What do you like best about L2L?**

The boolean approach to outlining operations. Also a very standardised approach reduces any ambiguity and inconsistencies.

**What do you dislike about L2L?**

Some of the GIFs move too quickly. There should be more control over the speed of these, as the image being presented is difficult to capture.

**What problems is L2L solving and how is that benefiting you?**

It reduces inconsistencies in instructions (due to standardisation), such as items that are referred to in multiple instances that might have different descriptions each time. In SwipeGuide, this is no longer a problem.

  ### 30. This helps the team out alot

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Manufacturing | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 11, 2023

**What do you like best about L2L?**

it is not too hard to get to learn and it is easy to navigate.

**What do you dislike about L2L?**

There is some things that could be a little shorter to do

**What problems is L2L solving and how is that benefiting you?**

it helps to keep a good record of the down time of the machines in my department. It also does keep the team more productive

  ### 31. Packaging Engineer

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 21, 2023

**What do you like best about L2L?**

Detailed SOP about maintenance are very helpfull

**What do you dislike about L2L?**

No thing except some time we cannot find the SOP we need

**What problems is L2L solving and how is that benefiting you?**

It help our maintenance team to use clear SOP for their work

  ### 32. Standardization

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mikhail C. | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 07, 2023

**What do you like best about L2L?**

Informative, convenient to work with, ability to make adjustments

**What do you dislike about L2L?**

There are no negative points, everything is informative and clear.

**What problems is L2L solving and how is that benefiting you?**

When creating a standard job, it helps with employee training.

  ### 33. Work in maintenance field this is useful tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Mechanical or Industrial Engineering | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 15, 2023

**What do you like best about L2L?**

Can track everything on it that needs to get done and what is coming up

**What do you dislike about L2L?**

The live downtime reports there needs to be a way to put times in manually

**What problems is L2L solving and how is that benefiting you?**

Just downtime reports

  ### 34. The Best LES I've worked with.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Bogdan T. | eJobs Intership QA Tester, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 15, 2023

**What do you like best about L2L?**

Is that you can include all manufacturing aspects into one software.

**What do you dislike about L2L?**

Maybe the mobile version of the app or  web, is a bit hard to navigate.

**What problems is L2L solving and how is that benefiting you?**

The fact that we can integrate L2L modules into non-manufacturing areas, like offices, testing areas,etc.

  ### 35. L2L Maintenance Use

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Machinery | Enterprise (> 1000 emp.)

**Reviewed Date:** June 16, 2023

**What do you like best about L2L?**

Simple operator interface and clear information provided

**What do you dislike about L2L?**

can be complex to some degree based on skill set of user

**What problems is L2L solving and how is that benefiting you?**

Helping to provide overview of problems with the equipment and allows team to address the issues in a timely and productive manner.  it has helped reduce overall downtime of equipment and processes

  ### 36. Very proactive.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Oil & Energy | Enterprise (> 1000 emp.)

**Reviewed Date:** August 16, 2023

**What do you like best about L2L?**

Flexible and configurable...............

**What do you dislike about L2L?**

Training material can be improved.......

**What problems is L2L solving and how is that benefiting you?**

Machine Maintenance.

  ### 37. Good customer support and helpful product

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Biotechnology | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 15, 2023

**What do you like best about L2L?**

Simple interface and sitewide licensing.

**What do you dislike about L2L?**

The speed at addressing bugs. The need for long answers to surveys.

**What problems is L2L solving and how is that benefiting you?**

Scheduling regular maintenance of our systems.

  ### 38. User Friendly Software

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nicole T. | Preventative Planner Scheduler, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 26, 2022

**What do you like best about L2L?**

The things I like the most in L2L are structure, layout, and helpful links throughout the software.

**What do you dislike about L2L?**

The one thing that I dislike about L2L is not being able to have multiple sites (locations) open simultaneously.

**What problems is L2L solving and how is that benefiting you?**

At this time, there are no problems that the L2L Smart Manufacturing Platform is solving.

  ### 39. Developer Perspective

**Rating:** 5.0/5.0 stars

**Reviewed by:** Justin F. | S, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 07, 2022

**What do you like best about L2L?**

The documentation is extensive. The support team is rapid and will help you figure it out or even pass things along to their developers if nesecery. And the power of their APIs allow me to do more than just integrations, I can develop custom features and functions expanding the baseline functionality and feature set

**What do you dislike about L2L?**

The downside has been the API key management system. Because it is so useful I now have dozens of seperste integrations. But this was clearly designed with a smaller scope in mind and not dozens of sites across multiple servers. While it's completely functional, it becomes hard to keep track of it all without keeping your own data sheets when you are managing permissions and responsibilities with dozens of API keys and dozens of developers across over 80 different facilities. Hopefully this will be addressed soon

**Recommendations to others considering L2L:**

Hire a programmer to help with integration (and no, not me, I'm too busy). L2L really shines when you connect it to all your other systems and it becomes a seamless and automated tool. But you will want dedicated support who understands how L2L works and L2L development best practices to make sure it is integrated well.

**What problems is L2L solving and how is that benefiting you?**

While intended as a lean manufacturing tool and it is great at that, I'm a programmer and so L2L solved a different set of problems for me. Because of the power of the software and the APIs, I am able to utilize L2L for many business and manufacturing problems far beyond manufacturing. Everything from tracking PPE supply allocation and distribution rates across the US to tracking and gaining awareness of undesired cultural behaviors like running meetings late. I have been able to harness the manufacturing and dispatch models and use the APIs to solve all kinds of manufacturing and business needs

  ### 40. Very user friendly

**Rating:** 4.5/5.0 stars

**Reviewed by:** Bhavya R. | Mechanical engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 11, 2022

**What do you like best about L2L?**

Great features, very easy to use. Love dashboard and lean tools

**What do you dislike about L2L?**

The system needs to develop many APIs, but a good API is missing, in my opinion, an ignition to capture data from PLC and open dispatches automatically based on PLC behavior. It is supposed to increase the accuracy of OEE

**What problems is L2L solving and how is that benefiting you?**

Working on open dispatches and work orders. Can keep track of inventories and fixed assets and all the equipments in the plant. Also its very helpful to keep track of work performed on each equipments

  ### 41. I ENJOY IT

**Rating:** 4.0/5.0 stars

**Reviewed by:** courtney o. | QC

**Reviewed Date:** October 12, 2022

**What do you like best about L2L?**

KEEPS US UP TO DATE, KEEPS EVERYONE IN THE LOOP, SHOWS REAL TIME NUMBERS.

**What do you dislike about L2L?**

DOWN SIDE IT LAGS AT TIMES, LOTS OF INFO GETS HELD BACK DURING LAG TIME

**What problems is L2L solving and how is that benefiting you?**

IT MAKES IT EASY TO TRACK THE PARTS AND LOTS

**Official Response from Andy Gonzales:**

> Sorry to hear you have experienced a lag Courtney. That's not a typical customer experience. Please reach out to our support team so we can help resolve that issue for you. 

  ### 42. Very good training tool available every whare

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ivan M. | TPM Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 28, 2022

**What do you like best about L2L?**

Simple and visual. Easy to create content and to use it after.

**What do you dislike about L2L?**

No possibility to have approval on instruction level. If you have guide with many instructions inside if you have approval request is not possible to understand WicH exactly instruction was revised or changed.

**What problems is L2L solving and how is that benefiting you?**

Reduce time for searching training information

  ### 43. 100% I highly reccomend L2L for any manufacturing plant, we helped design the layout on virtual rail

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jason G. | Launch Customer Planner, Enterprise (> 1000 emp.)

**Reviewed Date:** December 30, 2021

**What do you like best about L2L?**

We love not having to use paper Kanban cards anymore, plus our internal traceability system is able to talk to L2L tracking our build rates on over 150 production cells.

**What do you dislike about L2L?**

I would like to be able to move cards while using the Ekanban Planner screen, currently only able to move cards using the calendar view.

**Recommendations to others considering L2L:**

The ekanban planner screen we use to be able to sort for a certain part # and able to cancel multiple cards from the main Ekanban screen.  We are no longer able to filter or Sort by part number in ekanban planner, sent this to our Administrator but have not seen it fixed yet.

**What problems is L2L solving and how is that benefiting you?**

In my role as a Finished Goods Planner, i do not use any other functions besides Ekanban and Operator Portal, this question is N/A personally..

  ### 44. L2L - Hands Down Best Customer Service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jacob B. | Industrial Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 31, 2022

**What do you like best about L2L?**

Customer Service. They treat you like family and take care of you. They have gone above and beyond to help with my requests.

**What do you dislike about L2L?**

No dislikes that stound out. L2L is always willing to listen to improvement ideas.

**Recommendations to others considering L2L:**

Be open and honest with your needs for L2L. There may be nothing too small they won't fix.

**What problems is L2L solving and how is that benefiting you?**

Tracking action items, tracking KPIs that were not previously tracked, real-time downtime visibility, resource alocation and utilization.  We are working to become completely paperless and L2L is making that happen.

  ### 45. L2L Smart Manufacturing organizes and tracks daily operations efficiently

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Mining & Metals | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 15, 2022

**What do you like best about L2L?**

Eliminates spreadsheet updates, live interactive data amongst all Users

**What do you dislike about L2L?**

Lack of custom filtering options for reviewing work orders in meetings.  Save and return function does not bring you back to the same spot in your list.

**What problems is L2L solving and how is that benefiting you?**

Sharing live updates across all teams.  More information is being communicated and updated efficiently--Saves time for all users.

  ### 46. Best management interface for genba

**Rating:** 5.0/5.0 stars

**Reviewed by:** Felipe P. | Coordenador de manutenção, Enterprise (> 1000 emp.)

**Reviewed Date:** November 16, 2021

**What do you like best about L2L?**

L2L is the best bisual control system i have worked ever. It shows easily how your production is going and what is the biggest offenders. Also there are a couple of modules that supports to keep the production into the good levels of acoomplishment

**What do you dislike about L2L?**

System needs to develop many API, but a good API is missing, in my oppinion, is an ignition to capture data from PLC and open dispatches automatically based on PLC behavior. It supposed to increase the acurracy of micro stoppages (OEE).

**Recommendations to others considering L2L:**

Use it! This system is pretty complete. The user is able to see how your genba is doing and also provide a outstanding level of management for leaders. Surely, the quality of your information is the quality of your decisions and L2L help the users do it pretty well.

**What problems is L2L solving and how is that benefiting you?**

Surely L2L solved a couple of issues we faced in the past, specially problems regarding cronics issues for maintenance, systems allowed to see the biggest issues and put the energy in the right place to solve it.
L2L provides a high level of visual management and control, integrating many branches of company to have a stable production, such as logistics (planning), quality (scraps and dispatch) and the maintenance. All KPIs are pretty simple to understand.

  ### 47. Best System I have used to calculate downtime and reporting as well as scheduling and documents

**Rating:** 5.0/5.0 stars

**Reviewed by:** Larry W. | Engineering Technician, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 15, 2021

**What do you like best about L2L?**

I like all the features available in L2L, Reporting, Documents, Schedules, Skills, and maintenance tasks and inventory. It keeps everything I need to review easily organized as well as the scheduling and  keeps me on top of all my daily tasks. If I have an issue with L2L  I know I can contact the support team and they will be able to help me fix any issues that I have or they can direct me to someone if they can not fix an issue. All their systems or modules they have are very useful and we use eveyone of them.  We use the Skill's and the Lean tools as well as the production modules. We use the work order system and the documents and the disptach module as well. Every module is very easy to manage as well as easy to access. Also L2L has very good training videos that they have so if you don't know how to do something you can go into the help area and type in your problem and it will show you some quick examples of how to use the module or how to fix an issue that you might have. I work with the maintenance side of things so I need to know the  how often a machine goes down or when a machine needs cleaning done. We use this system to not only schedule our cleaning on machines but also to notify specific people and assign them to do the work once the cleaning launches. All the screens are very easy to manuver. When using the Documents module you can create documents like checklists spreadsheets and have the ability to have an approver for each document type so nothing gets approved unless the approvers agree to it. You can also save link as a document so you can have a location that only specific people have access and have a link in L2L that can view only the specific document you want available so you keep the rest of your information secured. Also the Skill module is great!!! You are able to create specific skills that an associate would need to know and track the progress. We also can show the operators picture and what role he is assigned as and what skill level the operator is at.And if the associate needs training it will signal an email or a text message to a phone  letting the right person responsible for training know that they don't have training and need training on a specific skill.

**What do you dislike about L2L?**

There is nothing I don't like. I know that if I have an issue, I can contact someone, and L2L will work on getting it fixed as fast as possible. Or let me know options on how to correct the issues I am having. L2L always explains any changes that are needed. The specific things that are available when I do have an issue are great and easy to find and usually I have my Issue address within a few hrs. If its something that is going to take a programmer or its determined to be a bug in the system they will let me know an approximate time frame I can expect this to be fixed.

**What problems is L2L solving and how is that benefiting you?**

We use L2L to track downtime issues in maintenance and help with repeated problems to help eliminate duplicate issues. We also use the notification process to notify the people responsible for correcting the problems immediately. We have a lot of issues with downtime, and OA so we use the spares module to help eliminate downtime and show our resource pool of available people to be dispatched to a specific call. And once we know who is available they will be assigned to a downtime call and tracked to see how long the downtime took and after a specfic timeframe if it took too long they will have to have a follow up disptach explaining a way to fix this issue in the near future so this doesn't happen again.

  ### 48. Quick to respond.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Lee L. | Network Administrator, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 26, 2022

**What do you like best about L2L?**

Help with all questions I have in areas we are having trouble with.

**What do you dislike about L2L?**

Always pushing the L2L university after response.

**What problems is L2L solving and how is that benefiting you?**

Our connection between 2 erp issues.

  ### 49. It is flexible and easy to use

**Rating:** 4.5/5.0 stars

**Reviewed by:** Chethan M. | Associate senior Manager - Human Resources, Enterprise (> 1000 emp.)

**Reviewed Date:** December 29, 2021

**What do you like best about L2L?**

Reports. It is one of the best portals developed for industry to experience various reports at real time.

**What do you dislike about L2L?**

No significant concerns/issues. Will provide if any as when it is required.

**Recommendations to others considering L2L:**

I would definitely recommend to my friends in other industries to utilize this portal

**What problems is L2L solving and how is that benefiting you?**

We are using the portal for Production, EHS, skill identification of employees, and upgrading of their skills by evaluation. All documents are available in real-time for everyone. We have taken out many manual processes in EHS for hazard identification, production reports, skill level updation, etc... It is also contributing to the environment by removing paper works.

  ### 50. L2L makes my work easy. Managing task is super efficient. Easy to track downtime and schedule.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Neil C. | Journeyman Millwright, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 15, 2021

**What do you like best about L2L?**

Easy to navigate, searching history, and manageable schedule.

**What do you dislike about L2L?**

There is nothing to dislike about this. Everything is great!!!

**Recommendations to others considering L2L:**

If you want to make your job easier, try this L2L Smart Manufacturing Platform. You won't regret it.

**What problems is L2L solving and how is that benefiting you?**

We often lose our records for our preventative maintenance, and if there are similar breakdowns, it takes time for us to solve the issue again. But with the L2L Smart Manufacturing Platform, we can easily search the history, which helps us solve the breakdowns right away. The benefit of this is to reduce downtime and make our time more efficient.


## L2L Discussions
  - [Where can I find SwipeGuide&#39;s FAQ?](https://www.g2.com/discussions/where-can-i-find-swipeguide-s-faq) - 1 comment, 1 upvote
  - [What is SwipeGuide used for?](https://www.g2.com/discussions/what-is-swipeguide-used-for) - 1 comment

- [View L2L pricing details and edition comparison](https://www.g2.com/products/l2l/reviews?page=4&section=pricing&secure%5Bexpires_at%5D=2026-08-02+07%3A27%3A15+-0500&secure%5Bsession_id%5D=c1a6a60e-27d2-475a-941f-9a72bf781f67&secure%5Btoken%5D=39a291f05b557d56e86f81687a5b5af7ff89ef10bdc189ade7ede5a1b8625054&format=llm_user)
## L2L Integrations
  - [JD Edwards World](https://www.g2.com/products/jd-edwards-world/reviews)
  - [SAP Cloud ERP (SAP S/4HANA Cloud)](https://www.g2.com/products/sap-cloud-erp-sap-s-4hana-cloud/reviews)

## L2L Features
**Planning**
- Identify Demand
- Manage Resources
- Production Plans
- Optimization

**Workflow & Automation**
- Safety checks & inspections 
- Customizable Workflows
- Dynamic SOP Promotion
- Nonconformance Event Management
- Safety & Incident Logging / Compliance Reporting

**Data Management**
- Aggregation
- Data Models
- Propagation
- Data Collection
- Cleansing

**Asset Definition**
- Asset Register
- Relationships
- Costs
- Types

**Condition Monitoring**
- Predictive Inspection
- Monitoring
- Condition-Based Maintenance
- Asset Types
- IoT Monitoring

**Production Control - Manufacturing Execution System (MES)**
- Scheduling
- Dispatching
- Execution

**Scheduling**
- Production Schedules
- Deployment
- Monitoring

**Execution**
- Planning
- Scheduling
- Collaboration

**Analytics**
- KPIs
- Real Time
- Dashboards

**Asset Tracking**
- Status
- History

**Detection & Identification**
- Failure Detection
- Source Identification
- Proactive Alerts

**Production Monitoring - Manufacturing Execution System (MES)**
- Materials Movement
- Quality Control
- Operations Traceability

**Analytics & Reporting**
- Monitoring
- KPIs
- Customizable Analytics / BI Integration

**Inventory**
- Locations
- Spare Parts
- Valuation

**Analysis & Insights**
- Root Cause
- Recommendations
- Systemic Risks

**Data Collection and Analysis - Manufacturing Execution System (MES)**
- Performance Analysis
- Machine and equipment
- Document Control
- Collect Manufacturing Data

**Agentic AI -  Advanced Planning and Scheduling (APS)**
- Adaptive Learning

**Agentic AI -  Manufacturing Intelligence**
- Proactive Assistance

**Enterprise Management**
- Cross & Multi‑Site Governance
- Site Reporting and Analytics
- Cross‑Site Collaboration & Communication
- Multi-Device Scalability
- Role-Based Access Control (RBAC)

**Depreciation**
- Asset Value
- Decomissioning

**Integration - Manufacturing Execution System (MES)**
- Machine and equipment
- Manufacturing Software
- Internet of Things (IoT)

**Agentic AI -  Predictive Maintenance**
- Natural Language Interaction

**Knowledge Capture**
- Frontline Knowledge Capture & Sharing
- Content Versioning & SOP Updates
- Embedded Microlearning
- Offline Knowledge Access

**Maintenance**
- Inspections
- Planning
- Predictive
- Corrective
- Unplanned
- Optimization

**Generative AI**
- AI Text Generation
- AI Text Summarization
- AI Image-to-Text

**Artificial Intelligence - Manufacturing Execution System (MES)**
- Predictive Analytics
- Real-time Monitoring
- Adaptive Planning

**Field Service **
- Planning
- Tracking

**Agentic AI - Manufacturing Execution System**
- Cross-system Integration

**Agentic AI**
- Actions & Autonomous Execution
- Real‑Time Translation & Transcription
- Predictive & Prescriptive AI

**Monitoring**
- Use
- Reliability
- Risk

**Contract & Warranty**
- Contracts
- Warranties
- SLAs

**Data & Integration**
- Open API & Extensibility
- ERP / MES / EAM Integration

**Analytics**
- Dashboards
- Performance
- Forecasting

**CMMS Platform Features**
- Work Order Management
- Preventative Maintenance (PM)
- Predictive Maintenance (PdM)
- Materials Management
- Equipment Breakdown Reports
- Approval Management
- Task Templates
- Compliance Auditing
- Vendor Management
- Reporting & Dashboards

**Integration**
- ERP
- CAD & PLM
- Accounting

**Agentic AI - Enterprise Asset Management (EAM)**
- Cross-system Integration

## Top L2L Alternatives
  - [Redzone](https://www.g2.com/products/qad-redzone/reviews) - 4.8/5.0 (604 reviews)
  - [MaintainX](https://www.g2.com/products/maintainx/reviews) - 4.8/5.0 (1,534 reviews)
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