Kintone Features
Platform (8)
Customization
Allows administrators to customize to accommodate their unique processes. Includes ability to create custom objects, fields, rules, calculations, and views.
Workflow Capability
Automates a process that requires a series of steps that typically require intervention by a several different users. Administrators can write rules to determine who and when a user needs to complete a step. Also includes notification of users when they need to take action.
User, Role, and Access Management
Grant access to select data, features, objects, etc. based on the users, user role, groups, etc.
Internationalization
Enables users to view and transact business with the same content in multiple languages and currencies.
Sandbox / Test Environments
Allows administrators to easily develop and test changes to the CRM deployment. After changes are made admins can easily migrate the changes into the "live" or "production" environment.
Document & Content Mgmt.
Allows consuming, publishing and editing content from a central interface. Content management for CRM systems might include presentations, documents, images and other related electronic files.
Performance and Reliability
Software is consistently available (uptime) and allows users to complete tasks quickly because they are not waiting for the software to respond to an action they took.
Output Document Generation
Allows administrators to create templates that enable users to quickly generate dynamic documents in various formats based on the data stored in the application.
Sales Force Automation (9)
Contact & Account Management
Store and retrieve information associated to customer contacts and accounts. Track company-wide communication and information about contacts and accounts.
Partner Relationship Mgmt. (PRM)
Manage partners by tracking channel partner leads and sales opportunities. Provide a partner portal to collaborate with channels on sales opportunities and to share product, pricing, quoting, ordering, and training information
Opportunity & Pipeline Mgmt.
Manage sales opportunities through their lifecycle from lead to order. Track stages, values, and probabilities of close. Manage sales pipelines by individual sales rep, team, region, and company-wide.
Task / Activity Management
Manage and track tasks and activities. Assign due dates and integrate to calendars to manage daily schedules and priorities.
Territory & Quota Management
Assign and manage sales quotas and territories. Track progress against quotas. Change as needed.
Desktop Integration
Allows users to sync their Email, Calendar and Contact tools with their CRM system. Includes Microsoft Outlook and Google integration.
Product & Price List Management
Enter product/part numbers and manage the prices associated with them. Typically functionality allows users to add products and prices to opportunities and quotes if these modules are provided within the same system.
Quote & Order Management
Allows users to create a quote to be provided to a customer that contain at least products, prices and associated discounts. Order management allows users to process orders that contain products, prices and associated discounts.
Customer Contract Management
Management of contracts made with customers. Contract management includes negotiating the terms and conditions in contracts and ensuring compliance with the terms and conditions, as well as documenting and agreeing on any changes or amendments that may arise during its implementation or execution.
Marketing Automation (4)
Email Marketing
Allows users to send email to contacts in bulk. Common features include: Built in Email templates, social media integration, Subscriber list management, sign up forms, success rate reports, AB testing and auto-responders.
Campaign Management
Optimizes the process for organizations to develop and deploy multiple-channel marketing campaigns to target groups or individuals and track the effect of those campaigns, by customer segment, over time.
Lead Management
Allows users to manage and track leads though a process. The lead process typically involves steps such as: 1. Lead Generation, 2. Customer Inquiry, Inquiry Capture, Lead Filtering, Lead Grading, Lead Distribution and Lead Qualification.
Marketing ROI Analytics
Enables analysis of effectiveness of an organizations various marketing activities
Customer Support (5)
Case Management
Tracks issues/help requests reported by customers through the resolution process.
Customer Support Portal
Provides a convenient way for customers to get answers to inquiries, post service issues, place orders, view order histories, and gain access to other information contained in the knowledge base.
Knowledge Base
Information repository that provides a means for information to be collected, organized, shared, searched and utilized. Allows customers to get answers to common questions.
Call Center Features
Allows customer support professionals access to all information required to support the customer including customer information, case history and related customer social activity. Common features include: call recording, analytics, workforce management, call script management, and compliance management.
Support Analytics
Enables analysis of customer support activities to optimize customer support professionals, processes and tools.
Integration (3)
Data Import & Export Tools
Ability to input, modify and extract data from the application in bulk through a structured file.
Integration APIs
Application Programming Interface - Specification for how the application communicates with other software. API's typically enable integration of data, logic, objects, etc with other software applications.
Breadth of Partner Applications
To what extent are there partner applications readily available for integrating into this product? Partner applications typically provide complementary, best of breed functionality not offered natively in this product.
Mobile & Social (3)
Social Collaboration Features
Enables multiple users to interact by sharing information to achieve a common goal. Social collaboration focus's on the identification of groups and collaboration spaces in which messages are explicitly directed at the group and the group activity feed is seen the same way by everyone
Social Network Integration
Use public social networks to listen and engage with customers. Allows users to filter what’s important and respond quickly. Often this functionality allows questions and requests from customers on social networks to case management.
Mobile User Support
Allows software to be easily used on multiple mobile devices include phone and tablet devices.
Reporting & Analytics (3)
Reporting
Enables reporting of all data contained within the system. Typically contains standard reports as well as the ability to create ad-hoc reports.
Dashboards
An easy to read, often single page, real-time user interface, showing a graphical presentation of the current status and historical trends of an organization’s Key Performance Indicators (KPIs) to enable instantaneous and informed decisions to be made at a glance
Forecasting
Enables projection of sales revenue, based on historical sales data, analysis of market surveys and trends, and salespersons' estimates.
Inventory Management Platform Features (10)
Centralized Inventory Database
Based on 31 Kintone reviews and verified by the G2 Product R&D team. Manage and track all inventory records across warehouses and retail locations through a single unified database.
Inventory Level Dashboards
Based on 28 Kintone reviews and verified by the G2 Product R&D team. Maintain a visual on product stock levels throughout your facilities with flexible inventory dashboards.
Stock History Reporting
Based on 24 Kintone reviews. View the history of individual items and compare the sales performance of new to old stock in order to inform purchasing decisions.
Low Stock Notifications
Based on 23 Kintone reviews and verified by the G2 Product R&D team. Set low stock thresholds and receive automatic alerts when stock decreases to that level.
Bundles, Kits, & Variants
Automatically adjust inventory for product bundles, kit orders, and product variations within the system. This feature was mentioned in 22 Kintone reviews.
Asset Tracking
Based on 25 Kintone reviews and verified by the G2 Product R&D team. Use barcode or radio-frequency identification (RFID) technology with specialized readers or mobile applications to track inventory assets throughout warehouse facilities.
Inventory Forecasting
Based on 21 Kintone reviews and verified by the G2 Product R&D team. Optimize inventory levels with features that suggest reorder points and economic order quantities (EOQs) that facilitate inventory management.
eCommerce Integrations
Based on 18 Kintone reviews. Integrate shopping carts, eCommerce platforms, POS, and payment gateways with the system to link inventory records between across platforms.
Accounting Integrations
Track inventory costs and costs of goods sold (COGS) with accounting software integrations. This feature was mentioned in 20 Kintone reviews.
Data Exporting / Importing
Transfer large volumes of inventory data records into and out of the system with built-in import / export tools. 34 reviewers of Kintone have provided feedback on this feature.
User Interface Design (4)
WYSIWYG Editor
Based on 44 Kintone reviews and verified by the G2 Product R&D team. Provides the ability to drag-and-drop elements into the application to customize interface.
Customized Branding
Based on 36 Kintone reviews and verified by the G2 Product R&D team. Provides tools for inserting brand logos, colors, quotes, and other proprietary content.
App Templates
Based on 41 Kintone reviews and verified by the G2 Product R&D team. Provides base-level application templates to build atop and customize for specifc users and actions.
Workflow Management
Based on 39 Kintone reviews and verified by the G2 Product R&D team. Allows the creation ofpage sequences, forms, and libraries for users navigating the application.
Data Control (3)
Data Migration
Based on 39 Kintone reviews and verified by the G2 Product R&D team. Lets users add data from existing sources when creating the initial application or changing data sources.
Data Synchronization
Based on 37 Kintone reviews and verified by the G2 Product R&D team. Continuously updates data as users or external data sources are edited.
Data Security
Based on 34 Kintone reviews and verified by the G2 Product R&D team. Encrypts or provides some form of firewall to prevent external parties from accessing sensitive data.
Publishing (3)
Application Deployment
Based on 39 Kintone reviews and verified by the G2 Product R&D team. Releases the application for access on desktop or mobile devices.
Platform Compatibility
Lets users build cross-platform applications or provide specific templates for different device types. 36 reviewers of Kintone have provided feedback on this feature.
Lifecycle Management
Based on 38 Kintone reviews and verified by the G2 Product R&D team. Provides ability to manage application and maintenance from build, throughout the release, and until it's deactivation.
Configuration (5)
Application Performance
As reported in 60 Kintone reviews. Functions when integrated with multiple forms of external applications.
Orchestration
Allows admisistrators to manage and organize storage, networks, and datacenters. This feature was mentioned in 51 Kintone reviews.
Database Monitoring
As reported in 55 Kintone reviews. Monitors performance and statistics related to memory, caches and connections.
Anomaly Detection
Based on 42 Kintone reviews. Alerts users when unauthorized parties or malware is detected allowing administrators to remedy the issue.
Network Security
Secures data at rest and in transit from unauthorized access. This feature was mentioned in 51 Kintone reviews.
Database Administration (3)
Provisioning
Based on 52 Kintone reviews. Allows administrators to organize components of the database to maintain instance efficiency.
Governance
Based on 51 Kintone reviews. Allows the creating and relinquishing of database access credentials.
Auditing
Documents access and alterations of the database for analytics and reporting. This feature was mentioned in 49 Kintone reviews.
Availability (4)
Scalability
Expands functionality while maintaining balanced loads. Serves growing demand without reducing functionality. This feature was mentioned in 61 Kintone reviews.
Backup
The abillity to restore files to its original loacation or alternative sources on-demand. This feature was mentioned in 49 Kintone reviews.
Archiving
Based on 51 Kintone reviews. Stores historical records of information for reverting or reference.
Indexing
Helps users navigate databases by labeling and organizing datasets. This feature was mentioned in 50 Kintone reviews.
Setup (4)
Activities
Based on 47 Kintone reviews. Provide standard activities and tasks that can be customized by users
Flows
As reported in 46 Kintone reviews. Users can easily create flows using drag and drop features
Dependencies
Define and manage dependencies between tasks and workflows This feature was mentioned in 43 Kintone reviews.
Notifications
Include alters that can be used with workflows 50 reviewers of Kintone have provided feedback on this feature.
Management (3)
Updates
Ability to update multiple workflows at the same time 43 reviewers of Kintone have provided feedback on this feature.
Audit Trail
Based on 42 Kintone reviews. Maintain a history of all workflow changes
Integration
Based on 34 Kintone reviews. Integrate with ERP or project management software
Multichannel inventory management (3)
Warehouse Inventory Transfer
Based on 13 Kintone reviews. Allows users to create warehouse-to-warehouse transfers knowing the exact stock levels for both locations when sending and receiving
Multichannel Inventory Syncing
Based on 13 Kintone reviews. Allows users to sync inventory across multiple stores, marketplaces, and warehouses
Multi-Warehouse Routing
As reported in 12 Kintone reviews. Allows users to connect sales channels to specific warehouses.
3PL inventory management (3)
Client management
Allows users to manage all thier clients on one system This feature was mentioned in 17 Kintone reviews.
Marketplace connections
As reported in 12 Kintone reviews. Allows users to connect marketplaces for each client
3PL inventory tracking
Allows inventory tracking for specific customer required attributes such as lot, serial, style/color/size This feature was mentioned in 13 Kintone reviews.
Inventory Management (7)
Inventory Tracking
As reported in 19 Kintone reviews. Real-time inventory tracking. Maintains accurate "On Hand" information by matching reserved inventory requested on purchase and sales orders.
Inventory Costing
As reported in 17 Kintone reviews. Ability to establish costing methods such as Average, LIFO, FIFO, and Specific Unit.
Product Master
Manage and track all inventory records across warehouses and retail locations through a single unified database. 16 reviewers of Kintone have provided feedback on this feature.
Inventory Forecasting
Optimize inventory levels with features that suggest reorder points and economic order quantities (EOQs) that facilitate inventory management. 13 reviewers of Kintone have provided feedback on this feature.
Integrations
Integrate shopping carts, eCommerce platforms, POS, and accounting with the system to link inventory records across platforms. This feature was mentioned in 14 Kintone reviews.
Customer Portal
Provides customers with a web portal in which they can view invoices as well as batch levels and changes in inventory
Cycle Counting
Provides users with features to verify item locations and quantities
Warehouse Definition (3)
Locations
Define and manage physical and virtual warehouse locations
Visualization
Provide a visual representation of all the locations in a warehouse
Warehouse Slotting
Allows users to identify the most efficient location for inventory within the warehouse based on a number of product and storage characteristics
Logistics (3)
Cross Docking
Manages the transfer of products between incoming and outgoing shipments
Receiving
Provides features to automate and simplify recieving such as tracking lot numbers
Pick & Pack
Helps users pick products from multiple locations and prepare them for packing
Analytics (3)
Worker performance
Allows users track worker performance over a set period of time
Error Tracking
Allows users to track any track incidents such as receiving discrepancies, incorrect shipments and inventory errors
Procurement analytics
Allows users to track and use WMS data to determine vendor costs and quality
Security (3)
Data Masking
Based on 31 Kintone reviews. Data masking provides an additional layer of access control that can be applied to tables and views.
Authentication And Single Sign-On
Verifies identity of database users. This feature was mentioned in 38 Kintone reviews.
Data Anonymization
As reported in 33 Kintone reviews. Allows users to gain statistically valid insights from their data while protecting the privacy of individuals.
Data Management (1)
Data Replication
Helps in improving the availability of data. 39 reviewers of Kintone have provided feedback on this feature.
Generative AI (2)
AI Text Generation
Allows users to generate text based on a text prompt.
AI Text Generation
Allows users to generate text based on a text prompt.
Agentic AI - No-Code Development Platforms (3)
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Agentic AI - CRM (6)
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Agentic AI - Workflow Management (7)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Technology Glossary Features
View definitions of the features and discover new technology terms.
Inventory tracking plays an essential role in the inventory management planning process. Learn more about inventory tracking, how it can benefit overall company organization, and how to implement it in a business structure using various techniques.
Case management refers to the processing of data and procedures for resolving cases. Learn more about case management, its benefits, and its applications.





