---
title: Kintone Reviews
meta_title: 'Kintone Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 268 reviews by the users' company size, role or industry
  to find out how Kintone works for a business like yours.
aggregate_rating:
  rating_value: 4.6
  review_count: 268
  scale: '5'
date_modified: '2026-08-01'
parent_category:
  name: Rapid Application Development (RAD)
  url: https://www.g2.com/categories/rapid-application-development-rad
---

# Kintone Reviews
**Vendor:** Kintone  
**Category:** [No-Code Development Platforms](https://www.g2.com/categories/no-code-development-platforms)  
**Average Rating:** 4.6/5.0  
**Total Reviews:** 268
## About Kintone
Kintone is a no-code business application platform designed to empower non-technical users to create robust applications, workflows, and databases tailored to their teams and organizations. By utilizing a user-friendly interface that emphasizes clicks over coding, Kintone enables individuals to develop applications that streamline business processes, enhance collaboration on projects and tasks, and facilitate the reporting of complex data with ease. This platform is particularly beneficial for business users who require immediate solutions without the need for extensive programming knowledge. Kintone offers a wide array of pre-built applications that cater to various use cases, including customer relationship management (CRM), project management, inventory management, and more. These templates allow users to hit the ground running and adapt the applications to their specific needs, significantly reducing the time and effort required to implement new systems. Kintone&#39;s target audience includes small to medium-sized businesses, project managers, team leaders, and any professional looking to optimize their workflow without relying on IT departments or external developers. The no-code approach democratizes app development, allowing users from diverse backgrounds to participate in creating solutions that address their unique challenges. This inclusivity fosters a culture of innovation within organizations, as team members can contribute ideas and improvements based on their firsthand experiences. Key features of Kintone include customizable dashboards, automated workflows, and real-time collaboration tools. Users can design dashboards that provide insights into their projects and data at a glance, while automated workflows help eliminate repetitive tasks, ensuring that team members can focus on higher-value activities. The platform also supports real-time collaboration, enabling teams to work together seamlessly, share updates, and track progress on projects without the need for constant meetings or email exchanges. Kintone stands out in the no-code platform category by offering a flexible and scalable solution that grows with organizations. Its ability to integrate with other tools and services further enhances its functionality, allowing users to create a comprehensive ecosystem that meets their evolving business needs. By providing a powerful yet accessible platform for app development, Kintone empowers users to take control of their workflows and drive efficiency within their teams.



## Kintone Pros & Cons
**What users like:**

- Users find Kintone’s **ease of use** exceptional, enabling straightforward workflow creation without needing technical expertise. (30 reviews)
- Users value Kintone&#39;s **outstanding customer service** , highlighting clear communication and quick, effective support. (27 reviews)
- Users value the **no-code flexibility and customization** of Kintone, enhancing workflows and centralizing communication effectively. (21 reviews)
- Users value Kintone&#39;s **high degree of customization** , enabling tailored workflows and forms to meet diverse business needs. (16 reviews)
- Users value the **high degree of customization** in Kintone, enabling tailored solutions for diverse business needs. (15 reviews)
- Customizability (13 reviews)
- Flexibility (13 reviews)
- Helpful (13 reviews)
- Easy Setup (12 reviews)
- Easy Customization (10 reviews)

**What users dislike:**

- Users note the **missing features** in Kintone, wishing for enhanced charting and basic accounting functionalities. (12 reviews)
- Users find Kintone&#39;s **poor interface design** hindered by its outdated aesthetics and lack of intuitiveness. (7 reviews)
- Users find **limited customization** in Kintone, facing challenges with integration and sorting options for data management. (6 reviews)
- Users find Kintone&#39;s **limited features** hindered by a dated interface and inadequate integration capabilities. (6 reviews)
- Users find the **poor usability** of Kintone problematic, citing a lack of modern interface and intuitive features. (6 reviews)
- Users note a steep **learning curve** for Kintone, particularly for those new to no-code platforms. (5 reviews)
- Challenges in Usage (4 reviews)
- Data Export (4 reviews)
- Not Intuitive (4 reviews)
- Not User-Friendly (4 reviews)

## Kintone Reviews
  ### 1. Easy to use and great customer support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 05, 2022

**What do you like best about Kintone?**

It is simple and easy to use.
When we need to add more functions or features, it is easy to add on.

**What do you dislike about Kintone?**

Depending on the features that you want, it cannot be created on Kintone

**What problems is Kintone solving and how is that benefiting you?**

Expense management and approval process.

**Official Response from Ruthvik Mugala (Vik):**

> Hello,

Thank you for your great review! We’re glad to hear you find Kintone simple and ease to use.

We encourage feedback and product requests and I’d be happy to relay yours to the team. Our team is always glad to help you if you need any further support.

Best,

Ruthvik

Kintone Team

  ### 2. A simple way to build a workspace

**Rating:** 4.0/5.0 stars

**Reviewed by:** Aaron Z. | software engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 23, 2021

**What do you like best about Kintone?**

I can use plug-in to customize my workplace. Lots of controls can be chosen according to my requirements

**What do you dislike about Kintone?**

I can not find an easy way to input multiple records at the same time.

**What problems is Kintone solving and how is that benefiting you?**

I can show my data in a graph way; automatic data processing

**Official Response from Joe Beeso:**

> Hello Aaron,

Thank you for your review! We're happy to hear that you like the plugins. Along with our native features, we also have a variety of native plugins that expand and allow for further customization. 

In addition, our guide, Creating and Updating Records in Bulk covers the different ways to perform bulk operations on your data. I've included that link below. 

Please let us know if we can further assist you via support@kintone.com.

Thank you,
Joe Beeso
Customer Success

  ### 3. Great Database Software

**Rating:** 4.5/5.0 stars

**Reviewed by:** Lisa M. | Revenue Collector, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 30, 2021

**What do you like best about Kintone?**

It has a variety of apps that you can choose from to customize your desired solution.

**What do you dislike about Kintone?**

There are soo many apps it can be overwhelming.

**What problems is Kintone solving and how is that benefiting you?**

We are calculating hours for recertification in addition to tracking classes for certification.

**Official Response from Joe Beeso:**

> Hello Lisa,

Thank you for your review! We're happy to hear that the customizable features of Kintone made it easy to build your own solution.

Due to the wide variety of apps, we encourage you to reach out to Support if you would like help building or learning a feature. Our team is happy to provide training or workarounds if you hit a roadblock. 

Please let us know how we can assist your further. 

Thank you,
Joe Beeso
Customer Success

  ### 4. Kintone has answered our database needs

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mark P. | P, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 27, 2021

**What do you like best about Kintone?**

Kintone is easy to navigate, the tech support is always available, and treats us like family.

**What do you dislike about Kintone?**

We are yet to find anything that we absolutely dislike about Kintone

**What problems is Kintone solving and how is that benefiting you?**

We can provide a robust system in the field by using the Kintone mobile application, which has led to easy documentation while out helping clients.

**Official Response from Joe Beeso:**

> Hello Mark,

Thank you for your stellar review of Kintone and our support team! We are happy to hear that the mobile application has made such a significant impact on your team's work in the field. 

We are excited to develop more robust features for our mobile app that everyone enjoys on the platform. 

Please let us know how we can continue to support you and your team!

Sincerely,
Joe 
Customer Success

  ### 5. Flexible Software for Small Businesses

**Rating:** 5.0/5.0 stars

**Reviewed by:** Drew M. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 08, 2021

**What do you like best about Kintone?**

We've been with Kintone for about a year and it's been a pretty good experience. We've been able to create some simple apps quickly and painlessly without the need for development skills. However, with our team's development skills, we've also been able to create much more complex production managment software that connects multiple apps together. Everything is adaptable and thus we keep building on it as our business grows.

**What do you dislike about Kintone?**

It's not as pretty as some software out there, but the fact that it works better than most is far more important. It works on mobile phones, but it's not fully mobile adapted.

**What problems is Kintone solving and how is that benefiting you?**

We looked at every major industry software and decided we would be cutting corners by using any of them, or we would be committed to a high monthly cost that didn't make sense for the size of our business.  We've been able to build our own customized software for our business at a reasonable monthly fee that we honestly feel is better suited for our business.

**Official Response from Haley Albin:**

> Hi Drew,

Thank you for leaving a review for Kintone. We’re so happy to hear that you enjoy the complexity and how your team has been able to connect multiple apps. Please feel free to reach out to us anytime if you need any further assistance!

Best,
Haley
Kintone Customer Success

  ### 6. We had constant support from the beginning. They were consistent with checking in.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Civic & Social Organization | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 26, 2021

**What do you like best about Kintone?**

The support provided and the patience of the team. 
The database is easy to customize and export and import necessary information.

**What do you dislike about Kintone?**

Sometimes I don't always remember where to find things that we created. I also forget how to do something if I don't do it often.

**What problems is Kintone solving and how is that benefiting you?**

We are verifying members for grants and programs. Instead of searching their names or emails in multiple spread sheets, we can search in Kintone once.

**Official Response from Joe Beeso:**

> Hello

Thank you for your review! We're glad that Kintone has made the process of awarding grants & programs faster and easier for your org.

Due to the customization available in Kintone, the transition to using Kintone can take on many different forms. We're glad to hear that our team provided great support. 

Please let us know how we can continue to be of service via support@kin.com. 

Thank you,
Joe Beeso
Customer Success

  ### 7. Extremely Supportive support staff

**Rating:** 5.0/5.0 stars

**Reviewed by:** susan a. | Program Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 20, 2021

**What do you like best about Kintone?**

I like Kintone because Tim is great in support, explanation of how to do things, patience, kind, and very tolerant of us technologically challenege users!!!!

**What do you dislike about Kintone?**

I do not like being dependent on Technol

**Recommendations to others considering Kintone:**

Not really - so far it has met all the needs of the organization.  Tim E. is great.  I am just not a computer person, if i could do my job as efficiently without computers I would...but I can't but Kintone makes it much easier!!!

**What problems is Kintone solving and how is that benefiting you?**

All my data is in one place and it is customizeable to meet my data configuration needs!

**Official Response from Joe Beeso:**

> Hello Susan,

Thank you for your review! We're happy to hear you've had such a great experience working with Tim and that Kintone has simplified you & your team's data needs. 

We look forward to continuing to work with you as your Kintone platform grows.

Sincerely, 
Joe

  ### 8. Great management application

**Rating:** 4.0/5.0 stars

**Reviewed by:** Ryo I. | Admissions, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 12, 2021

**What do you like best about Kintone?**

Kintone made us easy to manage all of our prospects in a different applications. It is easy to have the lists of our data. There are couple of things we need to fix on our platform but Kintone is very easy to fix.
The main reason why use kintone is to collect data and follow up with the prospect customers. Kintone makes us, as a international education school, very easy to contact and very easy to manage. I really like how we can see everyone's work load and make simple to manage everything.

**What do you dislike about Kintone?**

For anyone, it is hard to understand the new system. To understand the system in Kintone, it took some time to understand how it works and how I can optimize this to give us the most efficient way to gather our data.
Comparing with ASANA, also the another management application we recently started to use recently to see the tasks and everything, ASANA is a whole different platform so you maybe cannot compare but ASANA do much better job in regard of managing the tasks.
We also use Kintone to see how our employees doing on their tasks but It is just much simpler using ASANA.

**Recommendations to others considering Kintone:**

I would recommend at least to try once.

**What problems is Kintone solving and how is that benefiting you?**

Since we used Kintone, all of our data is now very clear. We have had so many unclear data before.
The benefit I realized by using Kintone was that it is easy to see which customer I have to follow up with.

**Official Response from Haley Albin:**

> Hello Ryo,

Thank you for your courteous review! We’re glad to hear the workload at your organization has become easier to manage, and you’re able to make quick changes as needed.

We do provide training sessions for our Kintone users for those who want to understand the system better. Please access here to learn more about upcoming training sessions: https://www.kintone.com/training


Should you need any further assistance, our team is here and happy to help you!

Best,
Haley
Kintone Customer Success

  ### 9. Kintone is a game changer

**Rating:** 5.0/5.0 stars

**Reviewed by:** Leslie K. | Accounts Payable, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 11, 2021

**What do you like best about Kintone?**

It's hard to pick just one thing to like best, but among my favorite things are the process management options to automate approvals (we have lots of different approvers who approve items based on a number of criteria), the ability to set permissions levels for users, and the fact that apps can integrate to look up and link to related data in other apps.

**What do you dislike about Kintone?**

I wish there were a personal plan for families/couples, to use for anything from shared shopping lists to vehicle maintenance to household inventory, budgeting, keeping copies of receipts and warranty info, holiday cards lists - there would be no end to the things a couple or family could share and track together.

**Recommendations to others considering Kintone:**

I am not a javascript coder, but we have been utilizing the services of a coder who was recommended to us by Kintone. He has been able to add some amazing functionality for us. I don't know if my profile on this site will show my contact information because I just signed up, but I would be happy to recommend him to others who contact me to ask.

**What problems is Kintone solving and how is that benefiting you?**

Kintone has made it possible for our Accounts Payble to be paperless, just in time for Covid to require working from home. I honestly don't know how I would have managed this last year without Kintone! As we are nearing our organization-wide roll out of Kintone, it is greatly simplifying our approval processes (saving me a lot of time and also preventing errors). My daily work takes less time to complete now, and supervisors in other departments in our organization can look up the status of an invoice in real time, saving themselves a phone call or email to me to ask.

**Official Response from Haley Albin:**

> Hi Leslie,

Thank you for your review. We’re glad to hear you especially enjoy the process management function on Kintone, and how your Accounts Payable process has become paperless since the COVID pandemic began. We appreciate your feedback on plans -  I’ve sent a note to the team for your request about other options for user plans (i.e. family plan). Please feel free to reach out to us anytime if you need any further assistance!


Best,
Haley
Kintone Customer Success

  ### 10. Developer

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Program Development | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 22, 2021

**What do you like best about Kintone?**

Easy to learn in days. 
Easy to design an application and input data. 
Easy to create a view.
Easy to control permisions.
Easy to add plugins.

**What do you dislike about Kintone?**

Hard to input data of multiple rows.
Hard to perform automation for data management.

**What problems is Kintone solving and how is that benefiting you?**

Collect data from group members, and do simple aggregation for different categories.
Do a simple workflow.

**Official Response from Joe Beeso:**

> Hello,

Thank you for your review of Kintone!  We're happy to hear that you found Kintone easy to use and the features have made a quick impact. 

When importing data, we recommend following our guide, Create/Update Records in Bulk, for instructions on using a file to import. 

Additionally, we're happy to hear you've been exploring automation on Kintone. We have a Kintone Developer's Page as well as partners who can build a customized solution. 

Please let us know if we could assist you with making data imports or implementing automation on Kintone.

Sincerely,
Joe Beeso
Customer Success

  ### 11. Kintone has Transformed Our Business Practices

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 19, 2021

**What do you like best about Kintone?**

Kintone is very user-friendly regardless of your experience with databases and/or computers.

**What do you dislike about Kintone?**

Some of the add-ons and apps that would be so beneficial to our organization are incredibly expensive.

**What problems is Kintone solving and how is that benefiting you?**

Having our organization's data all in one area and not multiple documents is so helpful.

**Official Response from Joe Beeso:**

> Hello,

Thank you for your review of Kintone! We're ecstatic to hear that this has helped transform your business practices and that it's been a smooth transition.

We really appreciate your feedback about the add-ons and extensions. 
I've relayed this to our non-profit team and we hope that we can continue to be of service to your team.


Sincerely,

Joe

Customer Success

  ### 12. Easy to use

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Wholesale | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 19, 2021

**What do you like best about Kintone?**

This system is easy to use and the expense application and approval process is smooth than before.

**What do you dislike about Kintone?**

At this moment, we don't have any problems and issues.

**What problems is Kintone solving and how is that benefiting you?**

Depending on the browser, if the user attached a pdf receipt, we have to download it.

**Official Response from Joe Beeso:**

> Hello,

Thank you for your review! It's great to hear that Kintone has helped your expenses process smoother and easier to use.

We suggest using the PDF Preview Plugin, a free native plug-in, to view attachments directly on Kintone in a preview window instead of downloading them. You can view all our free native plug-ins in the resource link below. 

Please reach out to our team if we can help you set this up or if you would like to make any updates to your solution. We appreciate you sharing your feedback with us.

Sincerely,
Joe
Customer Success

  ### 13. Helpful to move out of working in google sheets

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Wholesale | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 30, 2021

**What do you like best about Kintone?**

It is very customizable to your needs, and the customer service is amazing.

**What do you dislike about Kintone?**

Reporting could be better - building graphs etc

**What problems is Kintone solving and how is that benefiting you?**

Creating databases, linking information together

**Official Response from Joe Beeso:**

> Hello,

Thank you for your review! We're happy to hear that Kintone has been helpful and easy to transition to using.

Our reporting features allow for a lot of different customized visuals. We recommend reviewing our Chart Types and their Uses guide for a better idea of how to implement them.

Please let us know if you have any suggestions or need help building a specific report via support@kintone.com. 

Thank you,
Joe Beeso
Customer Success

  ### 14. Good tools to manage the company's administration

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 19, 2021

**What do you like best about Kintone?**

Using apps for the administration tools.

**What do you dislike about Kintone?**

It's hard to update and make a change on the apps

**What problems is Kintone solving and how is that benefiting you?**

We can share the status and information on the kintone app with employees.

**Official Response from Joe Beeso:**

> Hello!

Thank you for your review of Kintone! We appreciate you sharing your thoughts on how Kintone has helped you manage your administration processes. 

We enjoy working with customers to improve their solutions and it's included in your subscription. 

Please reach out to us via Support or your dedicated Customer Success rep when you encounter difficulty making those desired changes. 

Sincerely,
Joe Beeso
Customer Success



  ### 15. GREAT AND POWERFUL SOFTWARE

**Rating:** 5.0/5.0 stars

**Reviewed by:** Galway G. | Data Scientist, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 21, 2021

**What do you like best about Kintone?**

powerful search engine and no coding required

**What do you dislike about Kintone?**

strict on  file upload format, uploading require data  cleaning

**What problems is Kintone solving and how is that benefiting you?**

database for my company to easily access customer data

**Official Response from Joe Beeso:**

> Hello Galway,

Thank you so much for your review. We're glad to hear you have found Kintone to be a powerful resource to manage your customer data.

We also appreciate your feedback about the data import process. While we can't create a standardized process for every company's data, we would be happy to meet with you.We might be able to make adjustments to simplify the process. 

Please reach out to support@kintone.com if we can be of any assistance.

Sincerely,
Joe Beeso
Customer  Success

  ### 16. SDA Connect

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Mechanical or Industrial Engineering | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 30, 2021

**What do you like best about Kintone?**

Lots of training and promising resource. Lots of variety, tons of virtual courses. Kintone makes it easy to share the lessons.

**What do you dislike about Kintone?**

As of yet there is nothing to dislike about Kintone.

**What problems is Kintone solving and how is that benefiting you?**

Leadership.

**Official Response from Joe Beeso:**

> Hello,

Thank you for your review! We're happy to hear that our team and training resources have made it easy to share with the whole company.

Please let us know if you have any questions and how we can further assist you via support@kintone.com.

Sincerely,
Joe Beeso
Customer Success

  ### 17. Kintone customer service for the win!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Primary/Secondary Education | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 29, 2021

**What do you like best about Kintone?**

You can customize Kintoneto to fit your business's needs.

**What do you dislike about Kintone?**

The apps can be overwhelming initially, but once you understand how they all share information with each other, the platform becomes easier to use.

**Recommendations to others considering Kintone:**

Customer service is amazing.  I highly recommend the product if you are considering it.

**What problems is Kintone solving and how is that benefiting you?**

Kintone has helped us bring multiple systems together and save all information in one place for our projects. Keeping all project information in Kintone prevents human error from dual entry and saves our project managers time.

**Official Response from Haley Albin:**

> Hello,

Thank you for your review. We’re so glad to hear Kintone has brought multiple systems together for your projects, and that you enjoy working with our customer service team! For using Kintone apps, we provide training webinars geared towards app builders and customer training videos on our Kintone website. 

Training Webinars; since you’re interested in building apps, we recommend the webinars listed with “App Builder” as the user focus: https://www.kintone.com/training   
Training Videos: https://www.kintone.com/videos/#tutorial 

Should you have any further questions, our team is happy to provide support!

Best, 
Haley 
Kintone Customer Success

  ### 18. Very Pleased with the Company and Timothy Edingfeild

**Rating:** 5.0/5.0 stars

**Reviewed by:** Caneel J. | P, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 12, 2021

**What do you like best about Kintone?**

I love that it is so versitile, and can pretty much do anything you need it too. Tim has been amazing working with us on everything.

**What do you dislike about Kintone?**

There are a few cosmetic things that could make it more visually pleasing.

**Recommendations to others considering Kintone:**

I recommend trying this software. It is awesome to use.

**What problems is Kintone solving and how is that benefiting you?**

We have cut our work flow, number of files, and the aount of time it takes to find things in half or more.

**Official Response from Haley Albin:**

> Hi Caneel,

Thank you for leaving a review. We’re happy to hear Kintone has resolved your workflow and other issues. I‘ll make sure to let Tim know you and your team were satisfied with his assistance! Should you have any further questions, our team is happy to support!

Best,
Haley
Kintone Customer Success

  ### 19. Support is amazing.  Wish there was a little more functionality in customizing the reports.

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 15, 2020

**What do you like best about Kintone?**

The customer service is great.  The fact that it's online and it's a great price for non-profits.  Great to have a full dashboard to share with colleagues.

**What do you dislike about Kintone?**

I really wish I could customize things like the x and y axes for reports, change the sizing of the table cells, and basically reformat so it's easier to understand.  Some additional functions with tables to create more targeted reports.  There are some limitations around the tables and pivot tables that makes it hard to have easily comprehensible final reports.  Again, would love to rename some cells so things are clearer.   This was a big learning curve, but it is a useful tool.

**What problems is Kintone solving and how is that benefiting you?**

The need to share information with coworkers, and do grant reporting.  I'm still setting it up, so I don't have a full picture of it's utility for coworkers.  Again, still concerned that coworkers will have trouble absorbing the data because of issues around customizing the visual component.  Also, wish for a bit more functionality with reporting.

**Official Response from Marie Beaufait:**

> Hello, 

Thank you for your feedback! We encourage product requests and I’d be happy to relay yours to the team. Kintone can grow with your organization, and we also offer customization for specific needs that may come up on the way.

Our team is always glad to help you if you need any further support. 

Best, 
Marie
Kintone Customer Success

  ### 20. Huge Help

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 06, 2018

**What do you like best about Kintone?**

I like that I was able to figure it out on my own ( for the most part) and also that I was able to quickly make changes to my Apps  based on actually using them .For me this is much better than having IT decide what I need based on sometimes inaccurate understanding from their part.

**What do you dislike about Kintone?**

I wish that there would be a more robust "help" function , that can potentially include some user generated "step by step" instructions on how they  solved a problem or how they were able to get a specific function to work as they wanted it.

**Recommendations to others considering Kintone:**

Don't just read reviews . Give it a try with some basic apps and find out first hand if this is something that will solve your problems

**What problems is Kintone solving and how is that benefiting you?**

Using Kintone is helping us keep track of various items in one place and connect these items in some Apps , on a "as needed " basis.  Things that would be messy to deal in in excel , can now be handled in various apps , by multiple people without having to worry that we do not know what file is the most updated file

**Official Response from Kevin Veloira:**

> Hi there,

Thank you for your review! As you mentioned, figuring out how you can make Kintone work for you is a great way to learn how to use the platform. We always encourage our users to keep on exploring and testing as much as possible!

Thank you for your feedback as well! Actually, we are currently developing a community space in which Kintone users can interact and potentially develop help solutions as you described here. We'll keep you posted!

Best,
Kevin
Kintone Customer Success 

  ### 21. Excellent experience all around.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 29, 2020

**What do you like best about Kintone?**

For someone like me this system was very user friendly. The platform was easy to understand and build according to my needs.

**What do you dislike about Kintone?**

Being new I have not been on long enough to comment on a dislike.

**Recommendations to others considering Kintone:**

I feel I am fortunate with the sales rep I received. Mike took plenty of time to explain and go over the details with me. My advice is ask questions if unsure.

**What problems is Kintone solving and how is that benefiting you?**

I am using this platform for data management. I think what I like most is that I can continue to add different aspects of my business to the system.

**Official Response from Marie Beaufait:**

> Hello,

Thank you for your wonderful review! We're glad you find our product user-friendly and enjoy its flexibility. 

Our team is always glad to help you if you need any further support. 

Best, 
Marie
Kintone Customer Success

  ### 22. Amazing Customer Service and product!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Christopher M. | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 19, 2020

**What do you like best about Kintone?**

I love the versatility. The low code solution is great for building a standard native solution,  however as a web developer the opportunities are endless as to the customization.  This is a cost effective platform that really can help small to midsize businesses take them from expensive hardware, servers and upkeep, or expensive cloud solutions that fall outside their budgets.  From CRMs to custom database and data storage solutions.  We have created app packs for such a broad range of clients which I really am excited about.  Small businesses who have not had the opportunity or have not been exposed to the cloud technology “revolution” that we are experiencing currently, we know have the opportunity to offer them a tremendous amount of development resources in a fraction of the time.

**What do you dislike about Kintone?**

The absolute to create more dynamic dashboards for different departments.  The portal customization tool is great, however could use more robust features and native functionality.  As different departments in a business have different types of responsibilities, and need to see different datasets quickly. For example, if the sales managers wanted to see their sales reps, sales, leads, funnels it would be great to be able to access reports and data based on the login all from a centralized dashboard.

**Recommendations to others considering Kintone:**

I would recommend reaching out and getting in contact with them and talking to their support team so they can help you get started.  They can then put you in touch with a kintone partner and consultant who can help with customizations if that’s needed. They help you every step of the way and help you succeed.  Give them a try as you also get a 30 day risk free trial!

**What problems is Kintone solving and how is that benefiting you?**

I have tapped into many different market demographics that previously were hard to market to.  Creating customizations that have created custom mathematical solutions for stock market applications, to large scale data mining and storage solutions for financial market research and publication.

I was able to create customized database solutions, automating and pulling previous years data for side by side analysis. Running custom complex calculations for clients, and showing those results in tables.  I have been able to run third party api’s and pull requested data in to that application for analysis and calculation points.  Kintone has tremendous power and ability to create a unique applications based on business needs.  I have been really impressed at how every question I have thrown at Kintone and their engineers, how quickly that have responded and help me develop the solutions I need.

**Official Response from Marie Beaufait:**

> Hello Christopher,

Thank you for your positive feedback! We’re happy to hear you’re enjoying our product, and creating your own application packages! We hope to satisfy both non-coder users, and also those who have the ability to customize on their own. 

As for the portal customization, you can create Spaces for your different project and department needs. Within a Space, you can customize an announcement board similar to Portal Home that is directed towards the members and departments who have access. 

Spaces Training Video: https://bit.ly/2QH6WmQ (sound will come on) 

Please don’t hesitate to reach out if you ever have any questions. We’re happy to help! 

Best, 
Marie
Kintone Customer Success

  ### 23. Excellent Product!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Human Resources | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 11, 2021

**What do you like best about Kintone?**

Extremely easy to use and learn; the app also makes it super accessible.

**What do you dislike about Kintone?**

I suppose the layout for some of the applications are kind of out-dated but it doesn't affect every day use at all.

**What problems is Kintone solving and how is that benefiting you?**

It has definitely improved our internal organization and communication.

**Official Response from Haley Albin:**

> Hello there,

Thank you for your review! We’re glad to hear you think Kintone is easy to use, and has improved your internal productivity. Our team is always glad to help you if you need any further support.

Best,
Haley
Kintone Customer Success

  ### 24. Kintone has streamlined our office operations

**Rating:** 5.0/5.0 stars

**Reviewed by:** Linda G. | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 08, 2020

**What do you like best about Kintone?**

We love the ease of working with Kintone. The forms are easy to customize and easy to navigate.

**What do you dislike about Kintone?**

Printing from Kintone is very light. We create work orders with Kintone which works great but when we print the printing is very  light.

**Recommendations to others considering Kintone:**

There are so many options on how to create forms and list.

**What problems is Kintone solving and how is that benefiting you?**

We were working off excel spreadsheets we had to save them separately  and then figure out who had the most recent copy. We had no database system in place that we could all use.

**Official Response from Haley Albin:**

> Hi Linda,

Thank you for your review! We’re glad you find our platform easy to customize and navigate. For your printing needs, we do have an available extension called PrintCreator that has advanced printing capabilities. To begin a free trial to test it out, please follow this link: https://www.kintone.com/extensions/print-creator/ 

Please let us know if you need any further assistance, our team is happy to provide support!

Best,
Haley
Kintone Customer Success

  ### 25. Cost Savings Technology Designed to be Easy to Use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lou K. | Chief Information Officer, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 06, 2018

**What do you like best about Kintone?**

Ease of use.  We have found this program extremely easy to use.  We are looking at many other applications that we can switch over to it.  

**What do you dislike about Kintone?**

Support has been good but can take up to 48 hours at times to get back to us.  Overall, we have not had a need to get a quicker response.

**Recommendations to others considering Kintone:**

This is for you if you are looking to create databases but lack the experience.  It very easy to use, and you can expect to have a working product in less than an hour.  It saves time and money, a lot of both.

**What problems is Kintone solving and how is that benefiting you?**

We have been able to create inventory databases, keeping track of the number of patrons that attend our various programs, and databases with common questions asked by our customers.  We have limited staff, without programming experience.  This solves that issue for us.  We also enjoy the mobile aspect very much.

**Official Response from Kevin Veloira:**

> Hi Lou,

Thank you for your review! We always appreciate feedback, and our support team is happy to help at any time. As you mentioned, the platform is easy to use without requiring prior experience, and can be expanded to a variety of apps and uses. Glad to hear you've been able to utilize Kintone's features to their fullest!

Best,
Kevin
Kintone Customer Success 

  ### 26. Gets the Job Done

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kevin W. | President, Printing, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 02, 2017

**What do you like best about Kintone?**

We are able to fully customize our application to what we are needing, and keep job tracking with little effort

**What do you dislike about Kintone?**

Need more options without purchasing plug-ins.

**What problems is Kintone solving and how is that benefiting you?**

We are a printing company that needed to keep track of Print Jobs and Customers. There are other programs online that can do this, but they are very expensive. With Kintone I can create a custom option that will allow me to keep track of jobs and customers, and add options that work for my business instead of other people telling me what I need to include.

**Official Response from Haley Albin:**

> Hi Kevin, 

Thank you for leaving a review! We’re glad to hear we can provide an easy, customizable solution for you and your business. We do provide free plug-ins that enhance already existing app features, and optimize your Kintone experience. I would be happy to meet and discuss options that are best for your company and Kintone domain. 

If you’re interested in scheduling a call, please don’t hesitate to reach out to https://www.kintone.com/support. We’re happy to help! 

Best,
Haley
Kintone Customer Success

  ### 27. Kintone has been great and allowed me to move from Excel files to a database with better reports

**Rating:** 4.5/5.0 stars

**Reviewed by:** Randy L. | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 08, 2020

**What do you like best about Kintone?**

The ability to report on data in many different and flexible ways.

**What do you dislike about Kintone?**

I wish it had the ability to insert Excel like formulas in fields to generate results for that attribute.

**Recommendations to others considering Kintone:**

Good tool that is easy to use and support has be outstanding.

**What problems is Kintone solving and how is that benefiting you?**

Excel files that were to big and clumsy to work with.

**Official Response from Haley Albin:**

> Hi Randy,

Thank you for your review! We’re glad you enjoy the easy-to-use functions and that support has been helpful. We do have formula inputs for fields if you need to calculate results. For more information, please read “Setting Formulas”: https://get.kintone.help/k/en/user/app_settings/form/autocalc.html 

Should you need assistance setting up a specific formula, please do not hesitate to reach out to our team for further support!

Best,
Haley
Kintone Customer Success

  ### 28. USDA Food Bank Distribution System

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mary Kaye W. | Owner, Retail, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 01, 2019

**What do you like best about Kintone?**

My background as a (retired) Sr. Systems Analyst/Programmer has helped in that I understand the concepts of creating programs and relational databases. My programming skills are a bit rusty and somewhat outdated, but I found  Kintone easy to adapt to and was able to develop a robust system to record and report distribution statistics, avoid duplicate distributions, provide more accurate records and documentation to comply with USDA regulations. Of course Tim Edingfield, our Kintone NPO Community Lead helped me along the way, and found solutions for cross checks and fine tuned some of my modules for better performance.  I'm still learning, but am having fun getting back in the development of programs using a much less complex platform.

**What do you dislike about Kintone?**

We've had a few issues with running the application on different tablets and are working with Tim to resolve. This has been frustrating as it has occurred during the food bank distribution and we have had to resort to manual entry, causing some records to be entered after the distribution, causing additional work and delaying the report.

**Recommendations to others considering Kintone:**

It's helpful if someone in the organization has an understanding of data and data management. Although not required, it can help to define your needs and develop your application. 

**What problems is Kintone solving and how is that benefiting you?**

Quicker check-in of recipients, which means faster distribution of food to about 300 households, representing more than 600 people being served. Our numbers are increasing each month and Kintone, in part, has helped us to be able to serve more families.  Monthly reporting is faster.  What took 5 or 6 hours  calculating from hand recorded check-in sheets is now calculated and reported in just a few minutes.

**Official Response from Marie Beaufait:**

> Hello Mary Kaye,

Thank you for your great review! We’re happy to hear Kintone has helped improve efficiency in your organization, and that you’re satisfied with our customer service. 

I hope the issues with application has been sorted out with Tim, but please let us know if there’s anything else we can help. Our team is always glad to help. 

Best, 
Marie
Kintone Customer Success

  ### 29. Great Simple Solution

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 28, 2019

**What do you like best about Kintone?**

Centralized record keeping with ease of access for administrators and users.  The cost is very affordable for the return on efficiency.

**What do you dislike about Kintone?**

A better reporting function would be nice.  Lack of HIPPA compliance limits some of what we can do with Kintone.

**Recommendations to others considering Kintone:**

Give it a try! The product learning curve is short supported with excellent customer service.

**What problems is Kintone solving and how is that benefiting you?**

We completed a data entry project that required record updating and regular status reporting to our client.  Kintone streamlined the process and brought quality and administrative control to the project.  
We also began using Kintone more for business process management for compliance measures and to protect accreditation standards.

**Official Response from Kevin Veloira:**

> Hello,

Thank you for your review! Happy to hear about how you've been using Kintone to improve your project and our team is very grateful for the feedback! 
Please feel free to reach out to us at anytime if there's anything we can do to help further!

Best,
Kevin
Kintone Customer Success

  ### 30. Tremendous Potential

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Government Administration | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 10, 2020

**What do you like best about Kintone?**

Kintone allows us to easily create customized fields, headers, and layouts in a wonderful way. The automatic dashboards are awesome.

**What do you dislike about Kintone?**

1. The most serious obstacle is the limit of 500 fields with no module for expanding the number. This has dramatically hampered our ability to expand useage of Kintone to multiple clients. 2. While not a deal-killer, the integregation with Formstack was challenging and unforeseen. However, with help from Kintone developers, we were eventually able to get it to work--not an easy process.

**What problems is Kintone solving and how is that benefiting you?**

We are using Kintone for grants monitoring reviews.

**Official Response from Haley Albin:**

> Hi there,

Thank you for leaving a review. We’re glad to hear you’ve been enjoying Kintone’s customizable options! We appreciate your feedback in regards to expanding field limits within Kintone and your integration with Formstack, and have sent it to our team. Please let us know if you have any additional comments or need any further assistance.

Best,
Haley
Kintone Customer Success

  ### 31. Easy to administrate, easy to use!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Religious Institutions | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 24, 2019

**What do you like best about Kintone?**

Kintone is a streamlined database that's easy to customize and build out with no coding required. The fields nested inside records nested inside apps hierarchy is very logical and a big step up from many of the other online databases that are more or less a beefed up Google Sheets. The graphs look pretty without much effort as well. And the mobile app comes in really handy!

**What do you dislike about Kintone?**

While Kintone makes for a solid database, it's not very functional as a relational database: I was able to get virtually zero interaction between records on separate apps, and though I appreciate the very kind Kintone support (thanks Tim!), the workaround provided was clunky and cluttered. I look forward to Kintone growing in this direction.

**Recommendations to others considering Kintone:**

Definitely consider Kintone if you're a non-profit.

**What problems is Kintone solving and how is that benefiting you?**

For our church, Kintone allows us to track and graph our weekly attendance, serve team members, social media growth, and even our parking lot capacity. The calculator field built into Kintone allows us to tally up numbers and show percentage of capacity, which is pretty neat. And entering the data into Kintone is worlds easier and safer from error than storing everything in a spreadsheet as we had been doing.

**Official Response from Marie Beaufait:**

> Hello,

Thank you for your positive feedback! We’re glad you’re enjoying our product, including our mobile app. 

I’ve included a link for a webinar recording on “Related Records & Lookup Field”, which may help you when you’re trying to connect data between different apps in your Kintone platform.

Kintone YouTube Channel: https://bit.ly/2ZOZrO1

Please don’t hesitate to reach out if you ever have any questions. We’re happy to help! 

Best, 
Marie
Kintone Customer Success

  ### 32. Kintone brings your team together

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 23, 2019

**What do you like best about Kintone?**

I like how easy it is to customize for our organization. We can also set the permission levels and roles so that our impact is maximized. Only people who need certain information have access to it

**What do you dislike about Kintone?**

It is important to know that Kintone takes a good bit of time on the front end for setup. It is great that it is so easily customized, however, this does mean that it will take time to get it all finalized where you want it to be for launch. 

**What problems is Kintone solving and how is that benefiting you?**

We are solving the problem of having different chapters and volunteers who want to be autonomous, while still having national oversight and review. As an admin, I am able to go into the system to see everything that is happening at the organization while the individual volunteers only see what they are currently working on. Having everything in one place is a game changer. 

**Official Response from Kevin Veloira:**

> Hi there,

Thank you for your detailed review and feedback! As you stated, with the robust system that Kintone is, you can build out a solution that is customized and easily accessible for you and your team--from individual permissions to the apps you make. Our team is always happy to help set your platform up and with any ongoing support, so please feel free to reach out to us any time if you have any questions or concerns.
Thank you!

Best,
Kevin
Kintone Customer Success 

  ### 33. Kintone: Simple and Fast Solution

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 15, 2019

**What do you like best about Kintone?**

Intuitive interface design with many accessible use cases. Extraordinary approach to achieve a positive result without betting the bank. Great utility without contributing immense human resources. Both the program and the application are available. Customer's skeptical cloud phase. Rapid shipping utility. Works with iterative advancement. A small decent association phase with fully expandable resources at reasonable costs. Suitable for large companies, departments, or small/medium enterprises.

**What do you dislike about Kintone?**

It is important to know that Kintone takes quite a bit of time on the front-end for installation. It's great that it is so easily customizable, however, this means it will take some time to get everything finalized where you want it to be for the launch.

**What problems is Kintone solving and how is that benefiting you?**

Once again, we are still in the implementation phase, but I can tell you that Kintone will be of great help in consolidating our multiple spreadsheets that we maintain in addition to Quickbase because it takes too long to create. This will allow us to have everything in one place, including grant tracking and participation.

**Official Response from Marie Beaufait:**

> Hello,

Thank you for your great review! Happy to hear you find our product easy and cost-effective! 

Please feel free to reach out if you ever have any questions or need assistance. We’re happy to help!

Best, 
Marie 
Kintone Customer Success

  ### 34. I like Kintone and it is ok for what I am doing now in our organization

**Rating:** 5.0/5.0 stars

**Reviewed by:** Constant K. | Database Developper and Administrator, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 30, 2019

**What do you like best about Kintone?**

What I like the best is the functionality. It is easy to use and understand 

**What do you dislike about Kintone?**

No comment, for the moment everything we are doing is perfectly working

**Recommendations to others considering Kintone:**

Kintone is pretty good to use. just try and you will see how it works.

**What problems is Kintone solving and how is that benefiting you?**

For our Organization, we have created a Database that includes all of our activities. everything is made with Kintone, all the departments are linked in one Database

**Official Response from Marie Beaufait:**

> Hello,

Thank you for your great review! We’re glad to hear that you find our product to be functional and easy-to-use!

Best, 
Marie
Kintone Customer Success

  ### 35. Great Product

**Rating:** 5.0/5.0 stars

**Reviewed by:** Alan M. | Collections Manager/ILS Administrator, Libraries, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 28, 2019

**What do you like best about Kintone?**

Kintone is super easy to use.  My organization is using it for many different solutions.  Staff can easily track their outreach programs and the directors loves the easily understandable graphical reports.

**What do you dislike about Kintone?**

An increase in their support knowledge base (so I don't have to contact support) would be helpful.

**What problems is Kintone solving and how is that benefiting you?**

HR and project tracking.  The graphical reporting is intuitive to use and easy for managers to read and explain.

**Official Response from Kevin Veloira:**

> Hi Alan,

Thank you for your review! Our support team is always happy to assist, so please don't hesitate to reach out to us anytime! 
Our help center has a lot of great articles on Kintone's features, and our blog and monthly customer trainings are available for everyone to view. Feel free to check those out if you need help, and we appreciate all feedback!

Best,
Kevin
Kintone Customer Success 

  ### 36. Quick, easy solution 

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tracy T. | Mission Pastor, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 29, 2019

**What do you like best about Kintone?**

Assigned representative to assess your needs, offer solutions, get you started, provide any needed customization and be there for help. It was super easy to get going and use the software. Pricing is very reasonable and the existing apps save a lot of time so you can jump right in. 

Overall just how EASY it is to get started and use the software for the solution you need. 

**What do you dislike about Kintone?**

Pretty plain GUI but it is very functional and practical

**What problems is Kintone solving and how is that benefiting you?**

Database management, referral tracking between partner organizations working on a grant. VERY easy to modify the apps for custom use. 

**Official Response from Marie Beaufait:**

> Hello Tracy, 

Thank you for your positive feedback! We’re glad your transition went smoothly and that you had a good experience so far. 

Please feel free to reach out if you ever have any questions or assistance. We’re happy to help! 

Best, 
Marie
Kintone Customer Success

  ### 37. Streamline your administrative processes with this software

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Internet | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 30, 2019

**What do you like best about Kintone?**

I love using this program, it is very dynamic and has an interface that allows you to be more flexible, since it has a great capacity to customize the tools and the aspect according to your needs. This flexibility is also found in its tools and functions, since now through its use we now have a faster and more efficient workflow.

It is very easy to automate hundreds of tedious and long tasks through this application, also has an excellent technical support team, nice, capable and willing to perform the best possible service.

**What do you dislike about Kintone?**

Actually, there is nothing that I do not like, it is an excellent platform, I would only advise that it would be good in future versions to eliminate some steps in the elaboration of reports, which would be good and much more comfortable.

**Recommendations to others considering Kintone:**

Kintone is a very complete application, capable of growing your company, as well as strengthening all the deficiencies of each department, through the simplification of management, analysis, automation and other functions. Their prices are accessible and allow payment facilities. I consider it a good investment for your business.

**What problems is Kintone solving and how is that benefiting you?**

This tool has simplified our daily work, now we have the ability to monitor our investors, visitors and projects in a comprehensive and efficient way.

This system has been used without problems of adaptation or inconvenience by the work team, as it is very easy to use and take advantage of all its functions. It is very useful to have such a secure platform, capable of storing all our valuable information, such as invoices, projects, contracts and more. It gives us full security, since we know there will be no loss or theft of information.

We have also had the option of creating applications designed for focused needs within the company, managing processes more quickly and with more quality.

**Official Response from Kevin Veloira:**

> Hello,

Thank you very much for your in-depth review! Our team is very happy to hear about all the great things you've done on the platform and how it has improved your organization's efficiency across the board! 
As you mentioned, Kintone's wide range of functionality allows users to be highly flexible with developing solutions for their individual needs, and we're excited to see you how you further develop your platform! 
We truly appreciate the feedback and feel free to let us know if you ever need any further assistance!

Best,
Kevin
Kintone Customer Success

  ### 38. powerful kintone

**Rating:** 5.0/5.0 stars

**Reviewed by:** franklin p. | mr, Enterprise (> 1000 emp.)

**Reviewed Date:** May 31, 2019

**What do you like best about Kintone?**

Straightforward interface designs with a lot of accessible use situations. Extraordinary approach to have a beneficial outcome without wagering the bank. Great usefulness without contributing immense HR. Both program and application available. Customer skeptic cloud stage. Speedy dispatch usefulness. Works with iterative advancement. A decent little association stage with entirely expandable assets at sensible cost. Proper for big business, departmental or little/medium business use.

**What do you dislike about Kintone?**

Since the instrument is so ground-breaking and definite, a portion of the less specialized people in the organization can experience considerable difficulties completely using the apparatuses as well as could be expected. Kintone bolsters this with a stunning cluster of accommodating assets, yet despite everything it adds to the general outstanding burden.

**Recommendations to others considering Kintone:**

Use the incredible client administration - they are so useful and can indicate you elements of the applications that you didn't know were there!

**What problems is Kintone solving and how is that benefiting you?**

We have had the option to make stock databases, monitoring the quantity of benefactors that go to our different projects, and databases with basic inquiries posed by our clients. We have constrained staff, without programming knowledge. This settles issue for us. We additionally appreciate the portable angle without question.

**Official Response from Kevin Veloira:**

> Hi Franklin,

Thank you very much for your detailed and insightful review! As you mentioned, Kintone's powerful features can be utilized and further expanded upon by anyone regardless of technical expertise. Any organization can use Kintone to its fullest!
Also happy to hear about all of the different issues you have solved with the platform! Feel free to reach out to us any time if there's anything else we can help with in the future. Thank you again!

Best,
Kevin
Kintone Customer Success

  ### 39. Kintone Improves My Workplace

**Rating:** 4.5/5.0 stars

**Reviewed by:** Betsey G. | Network Administrator, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 14, 2017

**What do you like best about Kintone?**

It is easy to learn, easy to program and does all the things we needed a workflow software to do and more!

**What do you dislike about Kintone?**

Not being able to change the formats of everything that we'd like 

**What problems is Kintone solving and how is that benefiting you?**

Any work flow process that was paper/email/phone call before.  Improving the accountability of our workflows and audit history.

  ### 40. Flexible and dynamic for the fast moving workplace

**Rating:** 5.0/5.0 stars

**Reviewed by:** Daniel S. | Project Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** March 04, 2019

**What do you like best about Kintone?**

Our industry is constantly changing and evolving, which means most software solutions are too structured for our use cases. Kintone, however, has a strong balance of flexibility and features that has allowed us to not only organize and improve our current workflows, but to grow our system in line with the business. The flexibility has meant no part of our workflow is left behind.

**What do you dislike about Kintone?**

Because the tool is so powerful and detailed, some of the less technical folks in the company can have a hard time fully utilizing the tools to the best of their ability. Kintone supports this with an amazing array of helpful resources, but it still adds to the overall workload.

**Recommendations to others considering Kintone:**

Really execute on your brainstorming going into the product. We've been able to generate a backlog of ideas that we'd like to implement and that really helps with user buy-in.

**What problems is Kintone solving and how is that benefiting you?**

Issues resulting in loss of knowledge or processes due to turnover has greatly improved. We've also created an environment that documents decisions and workflows so that no one is left in the dark on why decisions were made.

**Official Response from Kevin Veloira:**

> Hi Daniel,

Thank you very much for your review!
So happy  that you and your team are loving Kintone! It's great to hear that you're using all of Kintone's features to the fullest, while constantly developing new ideas on how you can further customize Kintone to get the best out of your solution. Excited to see what you're able to create in the future!
We're always available to help if you need it, so feel free to reach out if you ever need anything at all!

Best,
Kevin
Kintone Customer Success 

  ### 41. Incredible Turnaround for Our Company

**Rating:** 5.0/5.0 stars

**Reviewed by:** Heather J. | Compliance Officer, Textiles, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 15, 2017

**What do you like best about Kintone?**

The flexibility of use. We can make this work for almost any process we have. Our biggest goal with Kintone currently is to reduce paperwork overhead and to help redefine some key businesses processes. So it has become a big tool in terms of process development. For a small-family owned company, this is HUGE.

**What do you dislike about Kintone?**

There's not much we dislike - dislike is a bit of a strong word. There are some more things we'd like as an added benefit, but nothing that would be a deal-breaker. Opening up options for connectivity with other software (Office 365, for example). Especially for small business - this would give us the ability to be even more flexible and include some of our processes that are good. A lot of your mid-size to small companies are not going to have large-scale software product implementations. They're going to have a plethera of different softwares used to keep their business up and running. The more flexible a software, the better. 

**Recommendations to others considering Kintone:**

It's DEFINITELY worth it. Kintone has enough flexibilty that you can pretty much create what you want. The support is top-notch and extremely helpful. The overhead of implementing is almost non-exisistent . Technically, if we had known exactly how we wanted to implement our process ahead of time - implementation could've taken less than a day. It only took longer because we were completing redesigning one of our processes. Take your time through the documentation - that's the biggest thing. The documentation is helpful - but read it ahead of time. 

**What problems is Kintone solving and how is that benefiting you?**

To start we've created a Supplier Portal in order to reduce overhead (a day and a half worth) for our Purchasing Department. We're also looking into using it for internal processes to help reduce overhead as well. 

**Official Response from Natalie Garland:**

> Hi Heather,

Thanks for your feedback, we really appreciate it! I wanted to address your dislike you mentioned here and let you know you have a few options for connecting kintone with the other services you use. We integrate with Zapier, which allows you to create connections really simply with other web solutions. Check out more information here: https://zapier.com/zapbook/kintone/. Another option is building out a fuller integration using our open API. We have engineers on our end who can build out this integration, if you wish. 

Please feel free to reach me for more information about connecting your services with kintone!

Cheers,
Natalie

  ### 42. Kintone is our database solution!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 24, 2019

**What do you like best about Kintone?**

The ability to completely tailor the database to our needs.  We have very specific information that we are tracking, and Kintone makes that very accessible.

**What do you dislike about Kintone?**

There's always a possibility of outgrowing the database, but at this point it meets our needs perfectly.

**Recommendations to others considering Kintone:**

Easy to use, easy to populate, great support.

**What problems is Kintone solving and how is that benefiting you?**

What we were lacking as an organization as far as tracking data has been resolved.  We are able to access what we need in a logical and organized fashion.  Our consultant is very knowledgeable and friendly, is very easy to work with, and understands our needs as presented.

**Official Response from Marie Beaufait:**

> Hello, 

Thank you for your great review! We’re glad to hear that our customizable product has helped improve your database management! 

Kintone can easily grow with your organization, and we also offer customization for specific needs that may come up on the way. 

Our team is always glad to help you if you need any further support. 

Best, 
Marie
Kintone Customer Success

  ### 43. Easy to use and inexpensive CRM

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sean N. | CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 12, 2019

**What do you like best about Kintone?**

It is easy to use and can customize based on our needs.   

**What do you dislike about Kintone?**

Report system is a little bit difficult to use.


**What problems is Kintone solving and how is that benefiting you?**

We can centralized the all prospective customer leads. 

**Official Response from Marie Beaufait:**

> Hello Sean, 

Thank you for the positive feedback! Happy to hear that you enjoy our easy to use, customizable product. I’ve included a link below with a step by step walkthrough and video on how to create graphs within an app, which may help you when you’re trying to create reports in your Kintone platform. 

Help Center: https://bit.ly/2ueeuFf
Kintone YouTube Channel: https://bit.ly/2SQAgJm

Please don’t hesitate to reach out if you ever have any questions. We’re happy to help! 

Best, 
Marie
Kintone Customer Success

  ### 44. Kintone is a great tool allowing multiple people to review data that used to be in Excel

**Rating:** 4.5/5.0 stars

**Reviewed by:** Randy L. | VP - Operations, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 18, 2019

**What do you like best about Kintone?**

Online and shareable and the ease in creating views and charts

**What do you dislike about Kintone?**

Would like to have more flexibility in attributes for features and functionality.  Being able to have formulas in an attribute would be awesome and bring the best of Excel to Kintone. 

**What problems is Kintone solving and how is that benefiting you?**

Being able to have multiple people share what used to be in Excel files on my laptop has been huge.  

**Official Response from Marie Beaufait:**

> Hello Randy, 

Thank you for your positive feedback! We’re glad to hear you’re enjoying our product easy way to share data with your team members. 

We encourage feedback and product requests and I’d be happy to relay yours to the team. Please feel free to reach out if you ever have any questions or assistance. We’re happy to help!

Best, 
Marie 
Kintone Customer Success

  ### 45. Much better than Quickbase

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 28, 2019

**What do you like best about Kintone?**

We are an education-focused nonprofit, and Kintone has ready-made apps for tasks such as grant-tracking, class attendance, volunteer tracking.  Tim Edgefield has been an invaluable resource with his knowledge of nonprofits.

The support to set up our database has been excellent, as compared to Quickbase, that basically gave us the software and said "Good luck!" 

SO much more user-friendly and intuitive than Quickbase - I have spent hours trying to find something as simple as adding a user, and still can't get a field to list people alphabetically by last name, which worked just fine until they updated the software.

**What do you dislike about Kintone?**

We're still implementing it, so I haven't found anything yet.

**Recommendations to others considering Kintone:**

AS a nonprofit, I recommend it to other nonprofits and an excellent darabase solution at a reasonable cost and outstanding customer service.

**What problems is Kintone solving and how is that benefiting you?**

Again, we're still in the implementation stage, but I can tell you that Kintone will be a great help in consolidating our multiple spreadsheets that we maintain in addition to Quickbase because it takes too much time to create.  This will allow us to have everything in one place, including grant tracking and attendance.

**Official Response from Kevin Veloira:**

> Hello,

So glad to hear that you're loving Kintone! We're always happy to hear about the fantastic things our NPO users have been doing on the platform. I'll pass your message onto Tim as well--he'll be thrilled to hear it!
Thank you for the great review and please feel free to reach out to us at any time if you ever need help!

Best,
Kevin
Kintone Customer Success 

  ### 46. It was an ok experience.

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 31, 2019

**What do you like best about Kintone?**

It was simply to download spreadsheets. 

**What do you dislike about Kintone?**

The cost, we are a small non-profit. It was not feasible for us to purchase due to funding of our company.

**Recommendations to others considering Kintone:**

Make sure you can afford the software.

**What problems is Kintone solving and how is that benefiting you?**

If we would have purchased, all my data I track would have been in one location. 

**Official Response from Marie Beaufait:**

> Hello, 

Thank you for your feedback. We do offer discount pricing for Nonprofits at only $300/year with up to 50 users. 

Nonprofit Subscription: https://bit.ly/39M5tUm

If you’d like to learn more about our Nonprofit pricing and support, please feel free to reach out! We’re happy to help! 

Best, 
Marie
Kintone Customer Success

  ### 47. Great product that does a heck of a whole lot!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kat H. | Corporate Records Administrator, Non-Profit Organization Management, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 06, 2018

**What do you like best about Kintone?**

Super user-friendly and very easy to use; almost endless capabilities

**What do you dislike about Kintone?**

nothing thus far; although I'm a newbie, I definitely see the applications for which Kintone will help us in the future -- it's almost overwhelming, it can do so much.

**Recommendations to others considering Kintone:**

Very easy to use and puts the control in the user's hands! No more calling in a change, waiting for someone to do it (or not), and then being able to use it. Kintone allows in-the-moment changes and complete customization. And with open APIs, you can pull data from other systems to avoid duplicity of information in several different programs. Nonprofits can't beat it!

**What problems is Kintone solving and how is that benefiting you?**

Tracking regulatory compliance issues; the senior living industry is one of the highest regulated industries out there -- we can get fined or worse if we miss complying with forms/submissions, etc. VERY IMPORTANT to track these other than paper -- and to the job, not to a specific person - so things don't fall through the cracks. 

  ### 48. Flexible Product

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 24, 2019

**What do you like best about Kintone?**

Kintone allowed for a lot of customization to tailor it to our needs. 

**What do you dislike about Kintone?**

A lot of investment on the front-end to get it up and running. Initially, it wasn't the most user-friendly.

**What problems is Kintone solving and how is that benefiting you?**

We only used Kintone briefly. Our needs changed but I would have liked to see it fully implemented.

**Official Response from Marie Beaufait:**

> Hello, 

Thank you for your feedback! Happy to hear that you enjoyed the flexibility of our product. We have various resources including how-to articles, and webinar recordings to help your platform up and running! 


Help Center: https://bit.ly/2QIynvL
Kintone YouTube Channel: https://bit.ly/37sswRY


Please feel free to reach out if you ever have any questions or need assistance.

Best, 
Marie 
Kintone Customer Success

  ### 49. Intuitive and Easy to manage

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Enterprise (> 1000 emp.)

**Reviewed Date:** July 22, 2019

**What do you like best about Kintone?**

Very intuitive structure and setup leading to the ability to iterate quickly

**What do you dislike about Kintone?**

Not enough standard reporting power built-into the tool like building more complex native data models 

**What problems is Kintone solving and how is that benefiting you?**

Data was previously being managed on separate, unconnected spreadsheets leading to differences and duplicate effort. Kintone has also helped establish a more clear process.

**Official Response from Kevin Veloira:**

> Hi there,

Thank you very much for your review! Please feel free to submit your feedback regarding the platform to us anytime; we're always looking to improve our features based on our customer's needs!

Best,
Kevin
Kintone Customer Success

  ### 50. Excellent Resource for Any Organizaiton

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nicole C. | Technical Training Specialist, Hospital & Health Care, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 07, 2018

**What do you like best about Kintone?**

Kintone is so easy to use. When I had presented what I put together to our staff, a few people made an excellent suggestion of something to add. I was able to build an example for them to look at in 15 minutes. Very intuitively put together.

**What do you dislike about Kintone?**

I guess the one thing I would like to see would be expanded audit capabilities. The current audit tool is great, but there are a few additional actions I wish could be audited.

**Recommendations to others considering Kintone:**

Give the trial a go. It's so easy to use you will be able to get a general idea how well Kintone would work for you.

**What problems is Kintone solving and how is that benefiting you?**

My organization needed a way to keep track of information from various products that we need to be aware of. Kintone gave us an easy way to store the information with easy accessibility.

**Official Response from Kevin Veloira:**

> Hi Nicole,

Thanks for your review and very happy to hear about your presentation! As you mentioned, Kintone is a great platform to not only store your data but also access it and work with it as well. 
If you'd like, here's a link to our feature request form: https://bit.ly/2zCCtyj 
We always appreciate the feedback!

Best,
Kevin
Kintone Customer Success 


## Kintone Discussions
  - [How do I get started?](https://www.g2.com/discussions/how-do-i-get-started-8e70c677-4eaf-40b6-a1d1-3ad7adc89dab) - 1 comment, 1 upvote
  - [Can you really build apps without code?](https://www.g2.com/discussions/can-you-really-build-apps-without-code) - 1 comment, 1 upvote
  - [Do you offer any discounts to nonprofits/NPOs?](https://www.g2.com/discussions/3328-nonprofits-npos) - 1 comment, 1 upvote
  - [Do you have a free trial?](https://www.g2.com/discussions/3327-free-trial) - 1 comment, 1 upvote
  - [I know I can access kintone from the web but is there also a kintone mobile app?](https://www.g2.com/discussions/3326-mobile) - 1 comment, 1 upvote

- [View Kintone pricing details and edition comparison](https://www.g2.com/products/kintone/reviews?page=4&section=pricing&secure%5Bexpires_at%5D=2026-08-01+07%3A21%3A02+-0500&secure%5Bsession_id%5D=7783e513-d971-420c-8532-bd491fbc0b68&secure%5Btoken%5D=1302ab999f1f88094a319397e202891218323d1f0a3a727ff897d798b3d8f143&format=llm_user)
## Kintone Integrations
  - [Make](https://www.g2.com/products/integromat-by-celonis-make/reviews)
  - [Microsoft Excel](https://www.g2.com/products/microsoft-excel/reviews)
  - [Microsoft OneDrive for Business](https://www.g2.com/products/microsoft-onedrive-for-business/reviews)

## Kintone Features
**Sales Force Automation**
- Contact & Account Management
- Partner Relationship Mgmt. (PRM)
- Opportunity & Pipeline Mgmt.
- Task / Activity Management
- Territory & Quota Management
- Desktop Integration
- Product & Price List Management
- Quote & Order Management
- Customer Contract Management

**Marketing Automation**
- Email Marketing
- Campaign Management
- Lead Management
- Marketing ROI Analytics

**Setup**
- Activities
- Flows
- Dependencies
- Notifications

**Multichannel inventory management**
- Warehouse Inventory Transfer
- Multichannel Inventory Syncing
- Multi-Warehouse Routing

**Warehouse Definition**
- Locations
- Visualization
- Warehouse Slotting

**Customer Support**
- Case Management
- Customer Support Portal
- Knowledge Base
- Call Center Features
- Support Analytics

**User Interface Design**
- WYSIWYG Editor
- Customized Branding
- App Templates
- Workflow Management

**Configuration**
- Application Performance
- Orchestration
- Database Monitoring
- Anomaly Detection
- Network Security

**Management**
- Updates
- Audit Trail
- Integration

**3PL inventory management**
- Client management
- Marketplace connections
- 3PL inventory tracking

**Logistics**
- Cross Docking
- Receiving
- Pick & Pack

**Reporting & Analytics**
- Reporting
- Dashboards
- Forecasting

**Data Control**
- Data Migration
- Data Synchronization
- Data Security

**Database Administration**
- Provisioning
- Governance
- Auditing

**Inventory Management**
- Inventory Tracking
- Inventory Costing
- Product Master
- Inventory Forecasting
- Integrations

**Analytics**
- Worker performance
- Error Tracking
- Procurement analytics

**Generative AI**
- AI Text Generation

**Mobile & Social**
- Social Collaboration Features
- Social Network Integration
- Mobile User Support

**Publishing**
- Application Deployment
- Platform Compatibility
- Lifecycle Management

**Availability**
- Scalability
- Backup
- Archiving
- Indexing

**Inventory Management**
- Customer Portal
- Cycle Counting

**Security**
- Data Masking
- Authentication And Single Sign-On
- Data Anonymization

**Agentic AI - No-Code Development Platforms**
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance

**Agentic AI - Workflow Management**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Platform**
- Customization
- Workflow Capability
- User, Role, and Access Management
- Internationalization
- Sandbox / Test Environments
- Document & Content Mgmt.
- Performance and Reliability
- Output Document Generation

**Data Management**
- Data Replication

**Integration**
- Data Import & Export Tools
- Integration APIs
- Breadth of Partner Applications

**Generative AI**
- AI Text Generation

**Agentic AI - CRM**
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Inventory Management Platform Features**
- Centralized Inventory Database
- Inventory Level Dashboards
- Stock History Reporting
- Low Stock Notifications
- Bundles, Kits, & Variants
- Asset Tracking
- Inventory Forecasting
- eCommerce Integrations
- Accounting Integrations
- Data Exporting / Importing

## Top Kintone Alternatives
  - [Ninox](https://www.g2.com/products/ninox/reviews) - 4.7/5.0 (332 reviews)
  - [Nintex](https://www.g2.com/products/nintex-nintex/reviews) - 4.3/5.0 (1,272 reviews)
  - [Airtable](https://www.g2.com/products/airtable/reviews) - 4.6/5.0 (3,198 reviews)

