Khoros Service Pricing Overview

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Khoros Service has not provided pricing information for this product or service. This is common practice for software sellers and service providers. Contact Khoros Service to obtain current pricing.

Top-Rated Alternatives

Zendesk for Customer Service - AC

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Khoros Service Alternatives Pricing

The following is a quick overview of editions offered by other Social Customer Service Software

Zendesk for Customer Service - AC Support Only (Team)	$19.001 user per month billed annually	Integrated customer support Email & social media Web widget & mobile SDK Pre-defined business rules Essentials card Interaction history
Sprinklr Social SMM and Customer Service Solution Self Serve (Annual)	$299.001 Seat/Per month (billed annually)	Combines the best of social media management & customer service for growing teams. Monthly billing only via credit card. Offer customer care on 15+ channels AI-powered chatbots and Digital Twin Omnichannel inbox Knowledge base Skill-based routing Guided paths CSAT Surveys Canned responses & quick actions SLA & Business hours Apps & integrations APIs & webhooks 5+ customer service reports Persona-specific dashboards Show More
Sprinklr Service Custom CCaaS Solution (Enterprise)	Contact Us1 Seat/Per month (billed annually)	Best suited for larger teams looking to ace customer service. Get a quote customized to your requirements. Access to 30+ social and digital channels Unified contact center operations Premium contact center intelligence Premium Conversational AI and chatbots Workforce and quality management Community Access to premium product implementation and onboarding Access to professional digital transformation services Access to premium training resources Access to the Sprinklr Knowledge Base and Community Omnichannel customer service with guaranteed SLAs Dedicated customer success manager Show More

Various alternatives pricing & plans

Pricing information for the above various Khoros Service alternatives is supplied by the respective software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase any of these products must be conducted with the seller.

Khoros Service Pricing Reviews

(2)

Vishal P.

Business Development Executive

Mid-Market (51-1000 emp.)

8/16/2024

"A tool for efficient Customer Support"

5/5

What do you like best about Khoros Service?

Many time in customer service rep receive a task that is not related or the rep is not aware about it. This happens because the the issue is not routed correctly. Khoros uses AI technology to route the issue. It also suggest reps some basic responses. Sometimes it can even handle repitative tasks. Isn't it amazing!!!? Review collected by and hosted on G2.com.

What do you dislike about Khoros Service?

Very High Prices,Hard to understand and use. We had to train new people a lot. Review collected by and hosted on G2.com.

What problems is Khoros Service solving and how is that benefiting you?

We were using it as a Customer Support Platform, to receive customer queries from all the different sites/channels to 1 single platform to improve our the efficiency of our customer service.

Khoros routes tickets and queries effectivly. It also suggests reps some responses. Also, team collaboration is easy on it. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising

Small-Business (50 or fewer emp.)

8/22/2024

"Very helpful and easy to use"

3.5/5

What do you like best about Khoros Service?

The automatic ai response was the most thing i was interested in when i searched for softwares like khoros, im glad khoros offers that at best Review collected by and hosted on G2.com.

What do you dislike about Khoros Service?

Overall i like my experience with khoros but i would say if the price got reduced it would be much better Review collected by and hosted on G2.com.