Khoros Service Pricing Overview

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Khoros Service has not provided pricing information for this product or service. This is common practice for software sellers and service providers. Contact Khoros Service to obtain current pricing.

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Khoros Service Alternatives Pricing

The following is a quick overview of editions offered by other Social Customer Service Software

Zendesk for Customer Service Support Only (Team)	$19.001 user per month billed annually	Integrated customer support Email & social media Web widget & mobile SDK Pre-defined business rules Essentials card Interaction history
Sprinklr Social Essentials- Growth Package	$2,800.001 User Per Year	The Standard Plan offers essential social media management features tailored for smaller teams, focusing on basic listening, publishing, engagement, and reporting. Powered by AI-driven capabilities, it enables teams to monitor online conversations, schedule and distribute content, manage audience interactions, and track performance efficiently. Designed for those handling fundamental social media operations, this plan helps streamline workflows and enhance strategy with simple yet effective tools. Ideal for businesses seeking a solid foundation in scalable, AIenhanced social media management Cross Module Social Publishing and Engagement Social Listening Knowledge base Benchmarkeing Show More
Sprinklr Service Digital + Voice Package- Service 2	$4,200.001 User Per Year	Voice, live chat & messaging: Provide seamless experiences across 30+ digital channels and robust support on Voice. Use AI and automation to increase selfservice, improve agent productivity and boost customer satisfaction Live chat, SMS, Email Inbound/Outbound Voice Proactive Prompts Smart Response Smart Compliance IVR to digital deflection Single Connector Social to Live Chat Deflection Show More

Various alternatives pricing & plans

Pricing information for the above various Khoros Service alternatives is supplied by the respective software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase any of these products must be conducted with the seller.

Khoros Service Pricing Reviews

(2)

Vishal P.

Business Development Executive

Mid-Market (51-1000 emp.)

8/16/2024

"A tool for efficient Customer Support"

5/5

What do you like best about Khoros Service?

Many time in customer service rep receive a task that is not related or the rep is not aware about it. This happens because the the issue is not routed correctly. Khoros uses AI technology to route the issue. It also suggest reps some basic responses. Sometimes it can even handle repitative tasks. Isn't it amazing!!!? Review collected by and hosted on G2.com.

What do you dislike about Khoros Service?

Very High Prices,Hard to understand and use. We had to train new people a lot. Review collected by and hosted on G2.com.

What problems is Khoros Service solving and how is that benefiting you?

We were using it as a Customer Support Platform, to receive customer queries from all the different sites/channels to 1 single platform to improve our the efficiency of our customer service.

Khoros routes tickets and queries effectivly. It also suggests reps some responses. Also, team collaboration is easy on it. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising

Small-Business (50 or fewer emp.)

8/22/2024

"Very helpful and easy to use"

3.5/5

What do you like best about Khoros Service?

The automatic ai response was the most thing i was interested in when i searched for softwares like khoros, im glad khoros offers that at best Review collected by and hosted on G2.com.

What do you dislike about Khoros Service?

Overall i like my experience with khoros but i would say if the price got reduced it would be much better Review collected by and hosted on G2.com.