--- title: isolved Reviews meta_title: 'isolved Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 1319 reviews by the users' company size, role or industry to find out how isolved works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 1319 scale: '5' date_modified: '2026-07-22' parent_category: name: HR url: https://www.g2.com/categories/hr --- # isolved Reviews **Vendor:** isolved HCM **Category:** [HCM Software](https://www.g2.com/categories/hcm-software) **Average Rating:** 4.3/5.0 **Total Reviews:** 1,319 ## About isolved isolved is a provider of human capital management (HCM) solutions that help organizations recruit, retain and elevate their workforce. More than 195,000 employers and 8 million employees rely on isolved's software and services to streamline human resource (HR) operations and deliver employee experiences that matter. isolved People Cloud™ is a unified yet modular HCM platform with built-in artificial intelligence (AI) and analytics that connects HR, payroll, benefits, and workforce and talent management into a single solution that drives better business outcomes. Through the Sidekick Advantage™, isolved also provides expert guidance, embedded services and an engaged community that empowers People Heroes™ to grow their companies and careers. Learn more at www.isolvedhcm.com. ## isolved Pros & Cons **What users like:** - Users find Isolved's **helpful support team** and features immensely beneficial for ease of use and solutions. (156 reviews) - Users appreciate the **wonderful customer support** from isolved, highlighting their responsiveness and ease of resolving issues. (145 reviews) - Users commend the **ease of use** of isolved, highlighting its user-friendly design and responsive support team. (139 reviews) - Users commend the **timely response time** of isolved's customer service, enhancing their overall experience with the platform. (72 reviews) - Users appreciate the **robust payroll management features** of iSolved, making processes seamless and efficient. (70 reviews) - Users value the **comprehensive features** of iSolved, which streamline HR operations and enhance user satisfaction on a unified platform. (64 reviews) - Features (61 reviews) - Efficiency (56 reviews) - Users value the **intuitive and efficient payroll application** of iSolved, ensuring precise management of employee payments. (56 reviews) - Time-saving (56 reviews) **What users dislike:** - Users report **poor customer support** from isolved, citing slow responses and inefficiencies in handling inquiries and issues. (70 reviews) - Users find Isolved **not user-friendly** , citing issues with screen changes and a need for improved design for ease of use. (62 reviews) - Users report that Isolved can be **not intuitive** , with frequent changes complicating navigation and access to features. (58 reviews) - Users feel there is a need for more **features and functionality** in Isolved's payroll portal for improved usability. (56 reviews) - Users express frustration over the **missing features** in isolved, leading to complications and inefficiencies during updates. (49 reviews) - Users find **limited customization** frustrating, particularly in report generation and outdated interface, making tasks cumbersome. (41 reviews) - Navigation Difficulty (41 reviews) - Difficulty (40 reviews) - Users express frustration with the **steep learning curve** due to insufficient training and frequent issues during implementation. (40 reviews) - Complexity (38 reviews) ## isolved Reviews ### 1. Best Customer Service Ever! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.) **Reviewed Date:** August 08, 2024 **What do you like best about isolved?** Every customer service consultant knows the product. The customer service cannot be beat, it's unparalleled! **What do you dislike about isolved?** I'm excited for the day when their admin and ESS portals match aesthetically **What problems is isolved solving and how is that benefiting you?** isolved definitely helps us maintain our employee database, pay our employees and their taxes, our employer taxes, provides our employee self service space along with time and attendance features. ### 2. Lots of great features **Rating:** 4.5/5.0 stars **Reviewed by:** Jill O. | Mid-Market (51-1000 emp.) **Reviewed Date:** October 02, 2023 **What do you like best about isolved?** I love having a lot of information at my fingertips. **What do you dislike about isolved?** It has been challenging learning all of the capabilities and how to maximize them in my day-to-day work. It is generally very user friendly, but I'm not yet familiar with all the components. **What problems is isolved solving and how is that benefiting you?** iSolved has the ability to keep all of our employee data in one place, which is a huge benefit. I am not yet using it to its fullest potential, but I know that will be the most significant benefit once I'm more familiar. ### 3. Heather is Helpful **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.) **Reviewed Date:** May 21, 2024 **What do you like best about isolved?** This is strictly related to the onboarding of the open enrollment with Heather Cannon. Heather is helpful , well-informed, personable and Excellent at customer service. She takes her time and explains everything thoroughly, and I had many questions. This is my 2nd year working with Heather with open enrollment and i hope she continues to be our go to girl on this annual reunion. I think we had a smooth transition. **What do you dislike about isolved?** too many to list but it is getting somewhat better thanks to Chris Carbone & Wendi Russiano **What problems is isolved solving and how is that benefiting you?** w2's cost allocation reports handbooks etc ### 4. DeeDee is very thorough **Rating:** 4.5/5.0 stars **Reviewed by:** Linda A. | Admin Assistant, Mid-Market (51-1000 emp.) **Reviewed Date:** July 12, 2024 **What do you like best about isolved?** I appreciate how DeeDee was patient, kind and talked me through the process **What do you dislike about isolved?** Sometimes logging in can be a bit tricky and it says page not available. **What problems is isolved solving and how is that benefiting you?** Certified payroll reports ### 5. Open Enrollment assistance **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Mid-Market (51-1000 emp.) **Reviewed Date:** May 21, 2024 **What do you like best about isolved?** TAHISIA MORROW was fantastic about setting up our system, as new users, for the benefits plan year. We feel that she went above and beyond in her assistance to us. **What do you dislike about isolved?** isolved is limited and it appears that not all of the self-service functionality was turned on by the prior HR team. **What problems is isolved solving and how is that benefiting you?** it automates HR tasks. **Official Response from Mackenzie Cotton:** > We're thrilled to hear that Tahisia provided excellent assistance with setting up your system for the benefits plan year. We'll be sure to pass along your kind words to her. ### 6. The customer service is AMAZING! **Rating:** 4.5/5.0 stars **Reviewed by:** Shaunna A. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 09, 2024 **What do you like best about isolved?** I love the customer service at iSolved, it is why I stay with them. I appreciate that everytime I call in, I get to actually talk to someone, and they are very knowledgable and quick to respond. **What do you dislike about isolved?** I wish that the site was a little easier to navigate and you were able to archive some of the reports in the Reports list, there are SO many and I only use a couple of them. **What problems is isolved solving and how is that benefiting you?** iSolved processes our payroll, we have been with them for 4 years, and we have not had a problem that has not been resolved quickly, and there are very few problems. ### 7. Ongoing excellent customer service and one specific incident **Rating:** 5.0/5.0 stars **Reviewed by:** Jim M. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 25, 2023 **What do you like best about isolved?** We began using iSolved many years ago. My not-for-profit uses iSolved payroll data and reports for a variety of needs. The platform itself is user friendly. On those occurrences when I need assistance, the team provides immediate, professional and friendly service every single time. Recently, I needed assistance with some reports for our annual workers comp. insurance audit. When I reached out this week for help, my rep, Melissa Lyons, made it a priority to help us meet our deadlines, even going so far as enlisting a team manager to help. This is a typical responce from the team. Their positive "get it done" attitude and their response time are always above and beyond all other services we use. Thanks Melissa and our iSolved team for always having our back! **What do you dislike about isolved?** I have never had any negative experiences with this wondeful, professional team! **What problems is isolved solving and how is that benefiting you?** We began using iSolved many years ago. My not-for-profit uses iSolved payroll data and reports for a variety of needs. The platform itself is user friendly. On those occurrences when I need assistance, the team provides immediate, professional and friendly service every single time. Recently, I needed assistance with some reports for our annual workers comp. insurance audit. When I reached out this week for help, my rep, Melissa Lyons, made it a priority to help us meet our deadlines, even going so far as enlisting a team manager to help. This is a typical responce from the team. Their positive "get it done" attitude and their response time are always above and beyond all other services we use. Thanks Melissa and our iSolved team for always having our back! ### 8. Isolve **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** May 16, 2023 **What do you like best about isolved?** Alex Terhune was absolutely wonderful. She made everything very easy and smooth. It was very much appreciated. **What do you dislike about isolved?** The software itself is very confusing and not user friendly **What problems is isolved solving and how is that benefiting you?** It has not solved any problems or benefited me at all **Official Response from Mackenzie Cotton:** > We are sorry to hear you are having challenges with our software. We would love to have the opportunity to work with you. Please feel free to contact me at mcotton@isolvedhcm.com ### 9. Pretty Comprehensive system very versatile and constantly evolving **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Human Resources | Mid-Market (51-1000 emp.) **Reviewed Date:** November 07, 2023 **What do you like best about isolved?** I think iSolved really covers all HRIS bases. We use iSolved for everything we do in HR, to keep employee records, to do performance evaluations, onboarding, open enrollment, time management, payroll, emailing our employees, and more. iSolved is helping us eliminate much paperwork and do more digitally. It's pretty user friendly we are a manufacturing organization and most of our employee population has the app and uses it without much hand holding. iSolved is constantly evolving, they are updating the software to add new features, to correct features that don't work right, I do like that we have a dedicated client services manager/customer support contact. She is very responsive and gets back to me fairly promptly so I don't have to sit on hold for hours. A few times I've had to call in the general support number due to an urgent need and I've almost never had any kind of wait time, and if I have waited it's been less that 5 minutes. iSolved really can fill the gap with any HR needs you may have. There are dozens more modules that can be added to really make this an even more robust system however, understandably, it costs to add extra features. I wish we could afford to add on all the other cool bells and whistles but at this point we are not really large enough to justify adding on all the amazing features. **What do you dislike about isolved?** There are a wide variety of canned reports, however, it can be difficult to find exactly the report that returns the specific information you are looking for. Sometimes I have to run multiple versions of reports until I get the right data. I wish the ir was a better detail about what data is returned by that particular report. You can build custom reports, but I've found that to be rather difficult. I've taken several report writing classes at their conference and I still don't understand how to build out my own reports. While my customer service rep is super responsive and does a great job answering basic questions/needs, anything that is a bit more complicated or challenging sometimes can turn into an ordeal. In addition escalating anything past the basic support has occasionally created more problems requiring many redo's to correct all problems. I have requested several features/feature corrections but those go into a black hole that one never knows if anything will be done with. That's probably pretty nitpicky though and overall I don't usually have many issues with customer service. iSolved has so many great modules but (I'm sure this is typical) everything costs more. I know innovation is pricey, but there are more features I wish we could add but at some point it's cost prohibative to continue adding more features. If one can afford all the bells and whistles this is a very very impressive and comprehensive system/service. However, while we have had a few challenges with our support and various issues that have been created, I will say that iSolved has bent over backwards to try to correct the errors and to address our concerns with their upper level management. I know that not every system is perfect, this one does a pretty good job meeting our needs. **What problems is isolved solving and how is that benefiting you?** iSolved is eliminating the need to have a variety of software to encompass all the needs in HR. iSolved is really eliminating the need for physical paperwork, we have dramatically cut down on the amount of physical file/form handoffs and are really working towards our department being able to function completely digitally. I truly can't think of anything I do in the HR world that I can't do through iSolved. ### 10. Ease of use, simple process. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Environmental Services | Mid-Market (51-1000 emp.) **Reviewed Date:** April 17, 2024 **What do you like best about isolved?** Easy to process payroll as we do pay weekly. Employees have access to their accounts. Benefit open enrollment is a seamless process with the help of your benefit analyst getting changes to the plan setup in advance. Taxes are handled by the Isolved team. **What do you dislike about isolved?** Email responses to cases submitted to customer service are not as timely as they should be. **What problems is isolved solving and how is that benefiting you?** Giving our employees access to their payroll data and benefits. ### 11. Isolved assistance with time card issues **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** February 07, 2024 **What do you like best about isolved?** We had several issues wth our payroll this week. We closed our office due to inclement weather and we were having issues with the payroll calculating hours correctly. In addition, we were having issues with putting in "standard" hours with lunch break for our salaried exempt employees. Rebecca was very helpful with the follow up on these issues **What do you dislike about isolved?** We had used the inclement weather code in a previous payroll without issues. So wasn't sure why it wasn't working this payroll. But issues was resolved. **What problems is isolved solving and how is that benefiting you?** fully integrated system for payroll and also outsourcing tax returns - important for a small organization with small accounting staff. ### 12. Satisfied iSolved User!!! **Rating:** 5.0/5.0 stars **Reviewed by:** Kailey F. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 03, 2023 **What do you like best about isolved?** In my experience iSolved has been very easy to learn and navigate. The system is very organized and has many drop down menus so I can keep my screen less cluttered and less overwhelming. When I do run into issues the staff at iSolved have been extremely helpful and will help in any way to resolve the issue! I would recommend this system to any company in the market! **What do you dislike about isolved?** I only have one suggestion for improvement, viewing on mobile phone. When viewing some reports (like vouchers) on a mobile phone the format can be difficult to read. But that is a minor issue and easily remedied by simply using a desktop or laptop. **What problems is isolved solving and how is that benefiting you?** iSolved solves all of my company's payroll needs! The payroll processing is easy, fast, and the support is excellent! This is excellent for us because it allows the company to offer the benefit of direct deposit rather than paper checks. ### 13. Payroll Correction **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Small-Business (50 or fewer emp.) **Reviewed Date:** May 08, 2024 **What do you like best about isolved?** Staff are really helpful and always so kind. Shreyl Bell CSR was particularly helpful in resolving a payroll error I had processed. Any time I call with a question, the customer reps are very professional and answer my questions with a positive attitude. **What do you dislike about isolved?** I have a problem finding some reports but I should make notes when the service reps walk me through the process. **What problems is isolved solving and how is that benefiting you?** Did not catch an error I made when processing payroll. The correction was made before payroll went out and I did not have to make a correction after the fact. ### 14. One Stop for all HCM and Payroll service3s **Rating:** 5.0/5.0 stars **Reviewed by:** Ken P. | Director Of Technology, Mid-Market (51-1000 emp.) **Reviewed Date:** March 20, 2024 **What do you like best about isolved?** Easy to use system, great support team and comprehensive solution. **What do you dislike about isolved?** iSolve of integration with 3rd Party application is not simple. **What problems is isolved solving and how is that benefiting you?** iSolvedHCM resolved most of our Payroll, Time Management, and Onboarding challenges. It is saving us a great amount of time and cost. ### 15. iSolved is a great product for your business needs. **Rating:** 5.0/5.0 stars **Reviewed by:** Jennifer E. | Corporate Accountant and Benefit Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** November 22, 2021 **What do you like best about isolved?** isolved employees are helpful and easy to work with. **What do you dislike about isolved?** I wish I could speak to the same person each time I call and the response time was faster. **What problems is isolved solving and how is that benefiting you?** Benefit enrollments online have been a real useful tool now that most of us work from home. I'm slowly using more of the communications through isolved. ### 16. A Mixed Bag **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** January 11, 2024 **What do you like best about isolved?** We have managed our annual benefits open enrollment via iSolved for 3 years now. The first year did not go smoothly at all. The last two years have been wonderful. I worked with a great Benefits Analyst, Heather, who was responsive, knowledgeable, helpful and pleasant. The online system is easy to use and I like that you can store an employee file electronically on the system. **What do you dislike about isolved?** It is nearly impossible to get help with payroll or tax issues. You are not permitted to speak to anyone in tax, you just get email notifications that they are looking into it. If you find someone who is assisgned to your account, and actually helpful, they undoubtedly have moved on to a new role by the next time that you need their assistance again. We have been with iSolved for 3 years and have never been able to talk to the same account representative twice. Every 2-3 months someone from iSolved will reach out and try to sell you on additional or new products and tell you they are your new account representative and they will be there to help you, but you will never hear from them again. The customer support is seriously lacking. **What problems is isolved solving and how is that benefiting you?** They have enabled us to move our open enrollment process from a paper process to an electronic process. This has been helpful. **Official Response from Mackenzie Cotton:** > Thank you for your feedback! We're glad to hear that your experience with our benefits open enrollment process has improved over the years and that you found our system easy to use. We apologize for the difficulties you've encountered with our payroll and tax support. We understand the frustration of not being able to speak directly to someone and the lack of consistency in account representatives. We take your concerns seriously and will address them with our team to ensure better customer support moving forward. We appreciate your loyalty over the past three years and value your feedback as it helps us improve our services. If you have any further questions or need assistance, please don't hesitate to reach out to me, Mackenzie Cotton, at mcotton@isolvedhcm.com ### 17. iSolved Review 2024 **Rating:** 5.0/5.0 stars **Reviewed by:** Marisa C. | Mid-Market (51-1000 emp.) **Reviewed Date:** October 25, 2023 **What do you like best about isolved?** Ease of use and intuitive software + cost effective. **What do you dislike about isolved?** As I have been learning the system it has gotten easier to navigate. Sometimes employees can struggle wit understanding PTO but we were able to update it to make it more simple. **What problems is isolved solving and how is that benefiting you?** It is an all-inclusive HCM and payroll system that is intuitive and will grow with our company needs. **Official Response from Mackenzie Cotton:** > Thank you for leaving a review of isolved! We are happy to hear that the system has been easy to use for you and is cost effective. Please contact me, Mackenzie Cotton, Reference & Reputation Manager, directly at mcotton@isolvedhcm.com so we can get you connected with the proper support to help with navigating our system when the need arises! ### 18. Excellent service **Rating:** 5.0/5.0 stars **Reviewed by:** Edward C. | VP, Small-Business (50 or fewer emp.) **Reviewed Date:** April 17, 2024 **What do you like best about isolved?** Customer service. Our representative is fabulous **What do you dislike about isolved?** The portal navigation could be more user friendly for regular people **What problems is isolved solving and how is that benefiting you?** It's very streamlined and the benefits calculation is great ### 19. I solve **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Human Resources | Small-Business (50 or fewer emp.) **Reviewed Date:** October 23, 2023 **What do you like best about isolved?** Keeping track of employees information and data can get very tiring and over whelming. I solve can help monitor attendance and performance as well as generating reports for progress. This can save so much time for employees who use this system daily. They offer many HCM tools that are easy to use. Running data and analytics can help employees make faster decisions. **What do you dislike about isolved?** It is not the most user friendly. You can get lost in the midst of everything. If you need to jump in really fast to find something you can sometimes get lost and not find what you need right away. Sometimes the reporting can take a while an be a little confusing at first but once you get the hang of it, it is pretty smooth. **What problems is isolved solving and how is that benefiting you?** This have improved efficiency in our business and has allowed employees to focus on other projects instead of running reports and data by hand. **Official Response from Mackenzie Cotton:** > Thank you for your review for isolved! We are happy to hear isolved has been helpful for your business. Please feel free to contact me, Mackenzie Cotton, Reference & Reputation Manager, directly at mcotton@isolvedhcm.com so we can get you connected with the proper support to help with navigating our system. ### 20. So many glitches **Rating:** 1.5/5.0 stars **Reviewed by:** Beth I. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 18, 2024 **What do you like best about isolved?** ATS and onboarding. ESS when it works properly **What do you dislike about isolved?** Glitches and continued problems with things not set up properly **What problems is isolved solving and how is that benefiting you?** The paperwork reduction has been significant **Official Response from Mackenzie Cotton:** > Thank you for sharing your experience. We understand the frustration that glitches can cause and we are committed to resolving these issues. Your feedback helps us to identify areas for improvement and we appreciate your patience as we work to enhance the platform. ### 21. i learned a lot from this experience **Rating:** 5.0/5.0 stars **Reviewed by:** leela h. | business operations intern, Enterprise (> 1000 emp.) **Reviewed Date:** April 11, 2024 **What do you like best about isolved?** the most helpful thing is having everything in one place. **What do you dislike about isolved?** i dislike how you cannot drag and drop files **What problems is isolved solving and how is that benefiting you?** it helps make onboarding employees so much easier ### 22. Quick and informative conference experience **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** May 09, 2024 **What do you like best about isolved?** iSolved staff are quick to connect you to the services and support your business needs to streamline processes. **What do you dislike about isolved?** I have no strong complaints about iSolved. **What problems is isolved solving and how is that benefiting you?** Our iSolved reps genuinely care about our unique concerns and challenges. They go above and beyond to help us implement new product features. **Official Response from Mackenzie Cotton:** > It's great to hear that our team has been able to streamline your processes and provide support for implementing new product features. We appreciate your feedback and look forward to continuing to meet your business needs. ### 23. The experience I've had with isolved has all been positive. **Rating:** 4.5/5.0 stars **Reviewed by:** Max T. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 26, 2023 **What do you like best about isolved?** I like that I am able to see all of my individual pay stubs. I also like that it has good customer support and allows for easy integration. **What do you dislike about isolved?** I don't dislike anything about isolved. I think everything within the website is helpful and comes in handy. **What problems is isolved solving and how is that benefiting you?** Isolved is solving a lot of complex problems that i have. It makes looking at my schedule and pay stubs much easier than other websites I've used in the past. ### 24. Great workshop **Rating:** 5.0/5.0 stars **Reviewed by:** Angela G. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 11, 2024 **What do you like best about isolved?** Much of the products are fabulous love the payroll module **What do you dislike about isolved?** Expense management No one calls back from tax dept **What problems is isolved solving and how is that benefiting you?** Streamlined onboarding and offboarding ### 25. Great Customer Support Team **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.) **Reviewed Date:** August 13, 2024 **What do you like best about isolved?** Speaking to the customer support team. They always make my job easier. **What do you dislike about isolved?** There isn't much I dislike. Their system is userfriendly. **What problems is isolved solving and how is that benefiting you?** They are making it easy when it comes to reporting and time and attendance ### 26. isolved review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.) **Reviewed Date:** May 14, 2024 **What do you like best about isolved?** It makes the employee life cycle pretty easy to manage **What do you dislike about isolved?** pricing is a little high in order to get all the modules it takes to effectibly manage the employee life cycle **What problems is isolved solving and how is that benefiting you?** helps with maintaining documents, workflows for easy approval processes. **Official Response from Mackenzie Cotton:** > Thank you for sharing your feedback. We're pleased to hear that isolved is helping you with maintaining documents and streamlining approval processes. We're continuously working to enhance our offerings and provide the best value for our customers. ### 27. iSolved Customer Service Never Disappoints! **Rating:** 5.0/5.0 stars **Reviewed by:** Andrea G. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 08, 2024 **What do you like best about isolved?** iSolved makes it easy for me to manage my firm's employees and payroll any time and from anywhere. **What do you dislike about isolved?** I have recently been having issues with my data feed that goes over to my 401K provider, however, I believe the problem mostly lies with the third party provider and not iSolved. **What problems is isolved solving and how is that benefiting you?** iSolved keeps me organized and allows changes to compensation and benefits to be easily made. ### 28. iSolved People Cloud **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.) **Reviewed Date:** April 26, 2024 **What do you like best about isolved?** Coming from using and working with other platforms, iSolved by far has the better system and customer service than any other. It is easy to use and understand. **What do you dislike about isolved?** I know it is new, but the app could use updating **What problems is isolved solving and how is that benefiting you?** Allowing us to reach more clients in different industries ### 29. Great Customer Support and Implementation Teams **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** October 02, 2023 **What do you like best about isolved?** I love the people that work for isolved! My dedicated support representative and customer success manager are phenominal people that always go above and beyond to make sure all my needs are taken care of and any questions I have are answered. I have also had the pleasure of working with the Unanet connector implementation team and they were also amazing! They made sure that everything we wanted to connect was properly connected. iSolved is also incredibly easy to use. I love the Menu search bar because it means I don't always have to remember how to get somewhere in isolved! **What do you dislike about isolved?** I wish the report writer were a little better. I'm not sure what about it needs to change, but something about it is clunky and it's not very intuitive or user friendly. I think it needs a massive overhaul. **What problems is isolved solving and how is that benefiting you?** It keeps track of all our employees, their benefits, and their PTO. The things that iSolved tracks and helps maintain really help us save time. For example, we have connectors between isolved and our benefits providers. These connectors mean that when we or the employee make updates to their benefits or pay, that info is automatically shared with the benefits providors. This saves time because we don't have to go to 10 different places to update all the info. **Official Response from Mackenzie Cotton:** > Hello! Thank you for taking the time to leave this review of isolved. We are so happy to hear that your dedicated support representative and customer success manager are a great resource for you! As far as the feedback from you regarding the report writer, I have sent this feedback to our support team so we can so we can take the corrective steps to improve. We appreciate you. ### 30. Deedee helped a lot! **Rating:** 5.0/5.0 stars **Reviewed by:** Oscar D. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 20, 2024 **What do you like best about isolved?** how easy it is to connect with the internal team in isolved. Deede was able to help me in my troubling situation. she assessed the situation and recommended another way that completely fixed the situation. I appreciate her help so much! **What do you dislike about isolved?** certain products that i need is not able to be provieded to the clients. butthat is fine as when i call they can help. **What problems is isolved solving and how is that benefiting you?** they were helping me in getting acces to se the employee changes to approve them. **Official Response from Mackenzie Cotton:** > We're thrilled to hear that Deedee was able to assist you and provide a solution that completely fixed your situation. We appreciate your feedback and are glad we could help! ### 31. Improving with Time **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in E-Learning | Mid-Market (51-1000 emp.) **Reviewed Date:** January 08, 2024 **What do you like best about isolved?** I like having an all in one solution even though we do not use every feature that iSolved offers. I have had some recent experiences with Customer Success (Brooke Allen) and ACA representative (Amanda Young) who are making my experience with iSolved better. **What do you dislike about isolved?** The platform isn't as user friendly and intuitive as we would like. The reporting needs improvement. I feel like I can't just pull simple data on my employees when I need it. **What problems is isolved solving and how is that benefiting you?** I think iSolved could be great if we could get the appropriate training and set up correctly to use it the way it should be used. **Official Response from Mackenzie Cotton:** > We appreciate your feedback and are happy to hear about your positive experiences with our Customer Success and ACA representatives. We are continuously working on improving the user-friendliness and intuitiveness of our platform, as well as enhancing our reporting capabilities to better meet the needs of our users. Your input is valuable to us as we strive to provide a more beneficial experience for our customers. ### 32. Easy to Use and Great Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Jason N. | Human Resources Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** March 04, 2024 **What do you like best about isolved?** When contacting customer service, they are all very knowledgable and able to help. I use this platform daily and it is clear and easy to use. **What do you dislike about isolved?** I haven't found any major issues that I dislike **What problems is isolved solving and how is that benefiting you?** .. **Official Response from Mackenzie Cotton:** > We're thrilled to hear that you find our customer service team knowledgeable and helpful. We strive to provide excellent support to our users. Thank you for your feedback! ### 33. Great customer service **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** September 26, 2023 **What do you like best about isolved?** I love the customer service. I have called about once a week since I began my job this year, and regardless of wether I get a hold of my personal representative or another representative, it is the best customer service I have ever experienced. No matter how small or simple the question or how complex and abstract, the person on the support line is cheerful and excited to help. They never make me feel stupid or like I am wasting their time. I can hear their smile through the phone and their genuine want to help. I appreciate everyone that has assisted me as I have come to learn this new program. **What do you dislike about isolved?** It is not as user friendly as I would like. I would particularly prefer if there was an app to access ISOLVED on your phone. **What problems is isolved solving and how is that benefiting you?** ISOLVED is helping us keep track of employee hours, time off, and overtime. ### 34. Challenges in finding employment in major cities despite extensive education **Rating:** 5.0/5.0 stars **Reviewed by:** Pushpesh S. | Assistant Manager HR, Enterprise (> 1000 emp.) **Reviewed Date:** February 14, 2024 **What do you like best about isolved?** If my friend has a strong educational background, he must explore market opportunities, connect on LinkedIn, and agree to join various parameters! To resolve the current crisis he is facing, because only by exploring will he/she make good connections and get a job in his relevant field. **What do you dislike about isolved?** If he hasn't explored and tried, he won't get it. **What problems is isolved solving and how is that benefiting you?** I will be receiving a positive perspective about the market from my friend. ### 35. Responsiveness of customer support representative **Rating:** 4.0/5.0 stars **Reviewed by:** Kelly D. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 02, 2024 **What do you like best about isolved?** Our dedicated customer support representative is very fast in his responsiveness to any questions that I hvae **What do you dislike about isolved?** Time and attendance implementation is not going well at all and has left our company with many questions **What problems is isolved solving and how is that benefiting you?** Right now we are struggling with our time and attendance implementation. We are struggling specifically with our salary non-exempt employees and having them punch in and out after a time period has ended **Official Response from Mackenzie Cotton:** > Thank you for your feedback! We're thrilled to hear that you appreciate the responsiveness of our customer support representative. We apologize for the difficulties you're experiencing with the time and attendance implementation. We would like to address your concerns and provide you with the necessary guidance to resolve any issues you're facing. Someone will be reaching out soon. Thank you! ### 36. Fast & Efficient **Rating:** 5.0/5.0 stars **Reviewed by:** Lorie R. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 05, 2024 **What do you like best about isolved?** Payroll is processed almost as soon as it is turned in. Love that I can know what my weekly pay will be before it hits the bank. **What do you dislike about isolved?** Does not have a Mobile App which would be very beneficial. **What problems is isolved solving and how is that benefiting you?** None at this time. ### 37. Senior Director of Human Resources **Rating:** 4.5/5.0 stars **Reviewed by:** Angel W. | Mid-Market (51-1000 emp.) **Reviewed Date:** December 20, 2023 **What do you like best about isolved?** I had a good customer experience with Amanda Young and Linda on Monday, 12/18/2023, regarding ACA Corrections. They were very friendly and showed me how to use the system to correct mistakes. **What do you dislike about isolved?** I wish that the issues didn't need to be resolved to begin with. I miss having a local rep. **What problems is isolved solving and how is that benefiting you?** I have currently just solved my issues with the ACA reporting with Amanda Young ### 38. The service is excellent **Rating:** 4.0/5.0 stars **Reviewed by:** David F. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 19, 2024 **What do you like best about isolved?** The turn times are good when I submit an inquiry **What do you dislike about isolved?** The onboarding system is never easy for new employees **What problems is isolved solving and how is that benefiting you?** na **Official Response from Mackenzie Cotton:** > Thank you for your positive feedback on our service and turnaround times. We apologize for any difficulties you have experienced with the onboarding system and are committed to making the process smoother for new employees. ### 39. First Time User of Isolved **Rating:** 3.5/5.0 stars **Reviewed by:** Luis L. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 28, 2023 **What do you like best about isolved?** For a first time user of isolved I liked how it was easy to use and understand. The way everything is organized and categorized making it easy to find what you are looking for. **What do you dislike about isolved?** At times isolved would freeze or not load properly **What problems is isolved solving and how is that benefiting you?** Helps keep track of payroll and makes it easier to make sure everything is running smooth **Official Response from Mackenzie Cotton:** > It's great to hear that isolved is helping you keep track of payroll and ensuring smooth operations. We're committed to providing solutions that make payroll management easier for our customers. We apologize for the inconvenience caused by the freezing or loading issues. Our technical team is constantly working to improve the platform's performance. ### 40. iSolved provides good customer service and website is easy to navigate **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Law Practice | Mid-Market (51-1000 emp.) **Reviewed Date:** November 16, 2023 **What do you like best about isolved?** Pleasant and helpful customer service; most questions or issues are resolved timely; most of our unusual circumstances can be handled by iSolved; website is user friendly and easy to navigate; plenty of options to incorporate HR services if wanted; all reporting needed is available, and the payroll preview and registers are superior to any others that we've reviewed **What do you dislike about isolved?** tax issues or changes can take an extremely long time to be resolved; higher costs than other payroll services that we've reviewed; do not like the screens available for timesheet review and adjustments; do not like the MFA changes for all employees **What problems is isolved solving and how is that benefiting you?** iSolved provides ease of processing payroll, and the reporting necessary to update and maintain our internal systems ### 41. Senior account specialist **Rating:** 5.0/5.0 stars **Reviewed by:** Naomi L. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 28, 2023 **What do you like best about isolved?** Easy tracking days and payroll information. Customer service is easy to naviate as well. There are lots of features to click. Intergration of systems between administrators and employess is also helpful. **What do you dislike about isolved?** There is not much that needs adjusting on the isolved webstite. I have no dislikes. **What problems is isolved solving and how is that benefiting you?** Solving my tracking payroll and employee information all gathered in each file. ### 42. Convenient Isolved. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.) **Reviewed Date:** December 22, 2023 **What do you like best about isolved?** This is convenient when reporting taxes. We've been using Isoved every week. we love the ease of implementation when paying drivers Isolved and the ease of integration in our system Our employees are finding it easy to use. I use it every day because I check employee timecards every day, and it has many features, so I haven't had a problem with it yet. Also, I'm happy with your customer service. **What do you dislike about isolved?** The price is expensive. When I export a report I have to wait a long time. **What problems is isolved solving and how is that benefiting you?** It is very convenient to find the history of our employees ### 43. iSolved's Comprehensive Service **Rating:** 5.0/5.0 stars **Reviewed by:** Ryan J. | Mid-Market (51-1000 emp.) **Reviewed Date:** December 19, 2023 **What do you like best about isolved?** iSolved takes care of everything we need from processing payroll, including having everything automatically come out like taxes, benefits, different time card rules, garnishments, etc. It covers everything from payroll to benefits to taxes. **What do you dislike about isolved?** Sometimes the support response isn't timely. **What problems is isolved solving and how is that benefiting you?** Just adminsitering our payroll and all of the different rules that we have for union and non-union employees, it's all automated. ### 44. Fantastic Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Chelsea K. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 18, 2023 **What do you like best about isolved?** Every customer service person I talk to is patient, helpful, and makes an effort to teach me a new skill. Just yesterday I found an issue with our payroll, which I'd already processed. Panicked, I called isolved and was helped by Cheryl, from California, who helped by fix my problem and rerun the payroll. She truly saved the day. **What do you dislike about isolved?** We just began using isolved in January. The integration system was a challenge and took much longer than we expected. **What problems is isolved solving and how is that benefiting you?** I use isolved for processing our payroll. It is fast and efficient. ### 45. Great customer service! **Rating:** 4.5/5.0 stars **Reviewed by:** Katie . | Small-Business (50 or fewer emp.) **Reviewed Date:** February 20, 2024 **What do you like best about isolved?** Great customer support. It offers are features needed. **What do you dislike about isolved?** In my opinion, there are no downsides to iSolved. **What problems is isolved solving and how is that benefiting you?** iSolved is very easy to use and I benefit by saving time. **Official Response from Mackenzie Cotton:** > Thank you for your positive feedback! We're glad to hear that you are enjoying our customer support and finding all the features you need. ### 46. iSolved Review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Professional Training & Coaching | Enterprise (> 1000 emp.) **Reviewed Date:** May 13, 2024 **What do you like best about isolved?** I like how easy it is to use. Everything is on the left hand side and if you cant find the path you can always use the search bar. Also TONS of reports for clients to use. **What do you dislike about isolved?** All the paths. Sometimes it seems like there is TOO much. **What problems is isolved solving and how is that benefiting you?** I hope that the new updates and looks will lead to a more updated software. **Official Response from Mackenzie Cotton:** > We're pleased to hear that you find isolved easy to use and that it offers a wide range of reports for clients. We understand your concern about the abundance of paths and are continuously working to simplify the navigation process. Your input is important to us as we strive to improve our software. ### 47. It has been challenging but customer support is great. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.) **Reviewed Date:** November 01, 2023 **What do you like best about isolved?** I like the customer service the best about Isolved. **What do you dislike about isolved?** I dislike that the program isn't user friendly. It is not intuitive. Also, Isolved does not have an app. that has been challenging with our employees. If they are at an event where there is no wifi or spotty wifi their punches to not get recorded & their timecards are a mess. **What problems is isolved solving and how is that benefiting you?** Currently Isolved is trying to solve our accrual vacation for full time & meal breaks for those who have on duty meal waivers. As of right now our payroll calculations are a mess & aren't reconciling correctly. Our HR is in close contact with a rep trying to resolve the issue. The vacation accruals should be fixed fairly soon. **Official Response from Mackenzie Cotton:** > Hello! Thank you for your review! We recently launched an app that you can download in the Google Play Store or the Apple Store. As far as the feedback from you regarding the spotty wifi punches and timecards, I have sent this feedback to our support team so we can so we can take the corrective steps to improve. ### 48. Always resolve the issues that I deal with when I seek their help. **Rating:** 5.0/5.0 stars **Reviewed by:** Susan A. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 20, 2024 **What do you like best about isolved?** The people at Isolved especially my dedicated person Kathy Cresong go to great lengths to help me with any and all the issues revolving around our payroll. We are very fortunate to have found such a wonderful service for our company. **What do you dislike about isolved?** I have yet to find anything that I consider a downside. **What problems is isolved solving and how is that benefiting you?** Direct deposit has been a great way to keep the pay flowing smoothly. **Official Response from Mackenzie Cotton:** > We appreciate your feedback and are delighted to know that our service has been meeting your expectations. We will continue to strive for excellence in assisting you with any payroll-related issues. ### 49. Reading Parking Authority **Rating:** 5.0/5.0 stars **Reviewed by:** Joseph F. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 20, 2024 **What do you like best about isolved?** The customer service and communication has been excellent. **What do you dislike about isolved?** I was not part of the implementation, but there were features not entirely set up. However I do not know who was at fault. **What problems is isolved solving and how is that benefiting you?** Tom Speel has helped me identify services that we subscribe to, but have not set up/used and he is putting me in contact with the people that can implement the services. **Official Response from Mackenzie Cotton:** > We're glad to hear that you have had an excellent experience with our customer service and communication! ### 50. Easy to manage employee profiles **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Human Resources | Small-Business (50 or fewer emp.) **Reviewed Date:** December 28, 2023 **What do you like best about isolved?** Isolved helps us manage employee profiles which is included in quick hires, saving their documents and onboarding. Also tracking hours function is a great for payrolls, the reports from Isolved are straight forward to review at the end of the months, quarters and years. **What do you dislike about isolved?** Even though Isovled functions are straight forward to use, however they have some functions that we never used before, and we do not know what they are even for. Also we need a permission adjustments for each client employees to manage the teams. **What problems is isolved solving and how is that benefiting you?** First of all, Isolved helps us a quick onboard for hired employees, we do not need any forms to prepare, Isolved offers the hired employees to fill out forms and save in their database which is benefiting us so much. **Official Response from Mackenzie Cotton:** > Thank you for your feedback! We would love to have the opportunity to work with you on the functions you are unsure how to use. Please feel free to contact me at mcotton@isolvedhcm.com. ## isolved Discussions - [Favorites Reports](https://www.g2.com/discussions/favorites-reports) - 1 comment, 1 upvote - [How can I extract my employee docs for migration to another platform?](https://www.g2.com/discussions/31525-how-can-i-extract-my-employee-docs-for-migration-to-another-platform) - 1 comment, 1 upvote - [Has anyone else had troubles with taxes not being paid in 2019?](https://www.g2.com/discussions/15096-has-anyone-else-had-troubles-with-taxes-not-being-paid-in-2019) - 1 comment, 1 upvote - [What is isolved used for?](https://www.g2.com/discussions/isolved-what-is-isolved-used-for) - 1 comment - [What is isolved used for?](https://www.g2.com/discussions/what-is-isolved-used-for) - 1 comment - [View isolved pricing details and edition comparison](https://www.g2.com/products/isolved/reviews?page=9§ion=pricing&secure%5Bexpires_at%5D=2026-07-22+16%3A34%3A58+-0500&secure%5Bsession_id%5D=4016c6c6-644e-4d32-87b9-0c4e698568ee&secure%5Btoken%5D=dded448c3aeded8ad23e248a035bc0aaed716671989d540172e4863cb4f78a39&format=llm_user) ## isolved Integrations - [AbsenceSoft](https://www.g2.com/products/absencesoft/reviews) - [Acumatica](https://www.g2.com/products/acumatica/reviews) - [ADP Workforce Now](https://www.g2.com/products/adp-workforce-now/reviews) - [Employee Navigator](https://www.g2.com/products/employee-navigator/reviews) - [empower](https://www.g2.com/products/empower-empower/reviews) - [iHire](https://www.g2.com/products/ihire/reviews) - [OnShift](https://www.g2.com/products/onshift/reviews) - [OrgChart](https://www.g2.com/products/orgchart/reviews) - [PayrollHero](https://www.g2.com/products/payrollhero/reviews) - [PlanSource](https://www.g2.com/products/plansource/reviews) - [QuickBooks Desktop Enterprise](https://www.g2.com/products/quickbooks-desktop-enterprise/reviews) - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) - [Sage Intacct](https://www.g2.com/products/sage-intacct/reviews) - [Tapcheck](https://www.g2.com/products/tapcheck/reviews) - [TimeWorksExpress](https://www.g2.com/products/timeworksexpress/reviews) - [WellSky Personal Care](https://www.g2.com/products/wellsky-personal-care/reviews) - [WinTeam by WorkWave](https://www.g2.com/products/winteam-by-workwave/reviews) - [ZayZoon](https://www.g2.com/products/zayzoon/reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) ## isolved Features **Core HR** - Organization Management - Time, Attendance, and PTO - Expense Management - Salary Structures - Compliance - Benefits Administration **Expense Reports** - Ease of Creating Expense Reports - Bank / Credit Card Integration - Smart Categorization - Digital Receipt Management - Employee Reimbursement - Credit Card Integration **Employee Self Service** - Web Portal - Benefits Manager - Mobile **Benefits Administration Platform Features** - Benefits Record Management - Enrollment Planning - Third-Party Carrier Integration - Document Management - Total Compensation Statements - Self-Service Portal - Regulatory Compliance - Mobile Benefits Access **Automation** - Process Automation **Basics** - Interoperability - Performance - Reporting **Basics** - Reporting - Interoperability - Performance **Platform Basics** - Interoperability - Performance **Training & eLearning** - Content Delivery and Tracking - Customer Training - Manager Portals - Content Storage and Management **Operations** - Personnel Management - Talent Management - Regulation and Compliance - Metrics and Reporting - Third-Party Integrations **Platform** - Reward Structuring - Event Management - Workflow Automation - Compensation History - Automated Compliance - Embedded Analytics - Reporting Capabilities - Compensation Data Management - Internationalization **Platform Basics** - Reporting - Dashboard - Performance **Performance reviews** - 360 Reviews - Customizable Forms - Review Status Tracking **Reports** - Score Cards - Customizability - Graphs and Charts - Dashboards **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Summarization **Agentic AI - Applicant Tracking Systems (ATS)** - Adaptive Learning - Natural Language Interaction - Decision Making **Agentic AI - Onboarding** - Autonomous Task Execution - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Accounting & Finance** - Autonomous Task Execution **Agentic AI - Expense Management** - Autonomous Task Execution - Cross-system Integration **Administration** - Payroll Entry - Time Off Accrual - Direct Deposit - Expense Reimbursement - Pre-tax Deductions - Wage Garnishment - Approvals - Check/W-2 Printing - Check/W-2 Delivery **Sourcing** - Candidate Search - Career Page Configuration - Social Sourcing - Job Posting - Candidate Sourcing Metrics **Platform Content** - Forms Library - E-Forms - E-Signature - Background Checks - Offer Letter Approvals - Offer Letter Templates **Course Authoring** - Course Builder - Role-Based Templates - Assessments & Quizzes - Instructor-Led Training **Logistics** - Dashboards & Reporting - Data Collection - Lanuguage Options **Content** - Automation - Content Creation - Distribution Features **Additional Functionality** - Dashboard - Cloud - Mobility **Platform Content** - Automation - Reminders - Email Template - Booking - Rescheduling **Platform Content** - Automation - File Sharing - Content Library **Goals** - Goal-Setting - Company Goals And OKRs **Benefits Administration Platform Features** - Benefits Record Management - Enrollment Planning - Third-Party Carrier Integration - Document Management - Total Compensation Statements - Self-Service Portal - Regulatory Compliance - Benefits Dashboards - Mobile Benefits Access - Integrations / APIs - Internationalization - Mobility **Cleaning** - Filtering - Levels of Measurement - Transformation **Generative AI** - AI Text Summarization **Benchmarking and Equity - Compensation Management** - Benchmarking Data - Pay Equity - Salary Bands **Time Tracking** - Ease of Completing Timesheets - Tracking Time to Project/Task - Billable Time Rate Management **Taxes** - Tax Calculation - Tax Filing - Automatic Tax Payment **Candidate Management - Applicant Tracking System** - Candidate Evaluations - Applicant Data Management - Hiring Processes Tracking - Automated Resume Parsing - Scheduling - Candidate-Facing Statuses - Workflow Building **Platform Additional Functionality** - Self-Service Portal - Compliance Training - Automated Onboarding Workflows - Onboarding Notifications **Course Delivery** - Learning Paths - Communication & Notifications - Assignment Scheduling **Management** - Schedule Creation Tools - Schedule Management - Employee Leave Management - User Access - User Role Access - Employee Information - Employee Information Automation **Logistics** - Integrations & APIs - User, Role and Access Management **Content** - Automation - File Sharing **Platform Performance** - Reporting - Monitoring **Platform Additional Functionality** - Integrations - Mobility - Forecasting - Task Management - Portal **Feedback** - Continuous Feedback - Requesting Feedback - Public Praise **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Generation **Client Invoicing** - Invoice Creation and Delivery - Electronic Payments - Project Accounting / Revenue Recognition **Integration** - API / Integration - Time Tracking Integration - Accounting Integration - Core HR Integration **Platform Data** - Onboarding Process Reporting - Visualization **Course Management** - Gamification - Varied User Types - Certifications - Industry Compliance **Monitoring** - Regulations Enforcement - Compliance Monitoring - Integration **Recruiting and Onboarding** - Sourcing and Candidate Identification - Interview Scheduling - Applicant Tracking **Recruiting and Onboarding** - Job Posting **Data** - Dashboards And Reports - Historical Data **Generative AI - Expense Management** - Image-to-Text - Text Generation - Text Summarization **Platform** - Customization - Integration APIs - Internationalization - User, Role, and Access Management - Dashboards **Platform** - Reporting and Dashboards - User, Role, and Access Management - Performance and Reliability - Scalability **LMS Marketplace** - Course Marketplace **Recruiting and Onboarding** - Interview Scheduling - Onboarding **Agentic AI - Performance Management** - Multi-step Planning - Natural Language Interaction **Mobile** - Receipt Capture - Mileage Tracking **Platform** - Embedded AI / Machine Learning - Complex Approval Workflow **Interface** - White Labeling - Multilingual **AI - Applicant Tracking Systems (ATS)** - Predictive Insights - AI Job Description - Chatbot **Mobile Time Tracking** - Time Tracking **Administration** - PCI Regulation Compliant **Training & eLearning** - Assessments and Practice - Content Delivery and Tracking - Content Creation - Customer Training - Manager Portals - Content Storage and Management - Content Libraries **Administration** - Business Tool Integration - Workflow - Automated Reminders - Policy Compliance Management - User, Role, and Access Management **Generative AI** - AI Text Generation - AI Text Summarization **Platform** - Reporting - APIs / Integration - Internationalization - Performance and Reliability - Mobile User Support - Offline **Agentic AI - Corporate Learning Management Systems ** - Adaptive Learning - Natural Language Interaction **Workforce Management Platform Features** - Labor Forecasting - Shift Scheduling - Time & Attendance Tracking - Absence & Leave Management - Skills Management - Succession Planning - Workforce Analytics - Self-Service Capabilities - Mobile Shift Scheduling - Team Communication ## Top isolved Alternatives - [Paycom](https://www.g2.com/products/paycom/reviews) - 4.5/5.0 (4,629 reviews) - [Paylocity](https://www.g2.com/products/paylocity/reviews) - 4.4/5.0 (5,998 reviews) - [Paychex](https://www.g2.com/products/paychex/reviews) - 4.1/5.0 (1,691 reviews)