InitLive Reviews & Product Details

I like that the interface is anything but difficult to peruse, the hues are brilliant and neighborly, it's natural you can basically work out how to utilize it - however on the off chance that you need assistance the instructional exercises are incredible, you can modify the product to what your occasion requires, and there's a live visit meaning you can ask InitLive bolster an inquiry and they hit you up excessively fast. The client support is useful and inviting and no inquiry is a dumb one. Review collected by and hosted on G2.com.

Amazing software but at the same time it's irritating that you can't agree to accept moves in the application itself and need to utilize a work area. Review collected by and hosted on G2.com.

Our volunteer coordination is a fairly large undertaking - with thousands of volunteers in our data base, 8 different charities we partner with, and 6 different festivals in 4 different cities. We only recently started using Init Live as part of our volunteer organization - and the early reviews have been very positive. Our head volunteer coordinator has been ecstatic with how easy it is to use, how it keeps the entire team organized, and how it has reduced issues and stress during the events. Review collected by and hosted on G2.com.

So far we have not encountered anything you would call negative. The biggest challenge is getting volunteers to use it for the first time and become comfortable with the system - and that is really just the time commitment of walking them through the first time they use it. After that, they seem to really like it and have no problems. Review collected by and hosted on G2.com.

I'm a Volunteer Programme Manager and am happy to say that I've had the privilege of supporting InitLive almost from the get-go with this product. I've used many others in my career but none match up to what InitLive can do - and most importantly - take away in terms of the tedious admin work that goes into the back-end of systems in volunteer program set up. The interface is easy to read, the colours are bright and friendly, it's intuitive (you can pretty much work out how to use it - but if you need help the tutorials are great), you can customize the software to what your event requires, and there's a live chat meaning you can ask InitLive support a question and they get back to you super quick. The customer support is helpful and friendly and no question is a stupid one! Review collected by and hosted on G2.com.

Can't think of anything! I might have had an answer a year ago but my feedback has been taken into consideration and the new update solves those problems! Review collected by and hosted on G2.com.

We found InitLive a few years ago and it MASSIVELY assisted in our staff-wide efforts to fill positions within our annual large conventions, as we staff them with our International employees. Prior to finding them, we had been using something that was not cutting it in the SLIGHTEST, so it was a real godsend to find InitLive. We appreciate their customer service first and foremost. They are ALWAYS on it to help us and our girl Avery specifically is a dream, truly. We also like any and all "select all" feature, as well as copying roles and shifts. Review collected by and hosted on G2.com.

It gets a bit tricky with an import if you have quite a few staff or shifts to input, and sometimes the imports don't always go as planned (hiccups along the way). We also managed to crash their server once - that was fun! :) It's also annoying that you cannot sign up for shifts in the app itself and have to use a desktop. Review collected by and hosted on G2.com.

The interface for the app was my favorite part as it was so easy to use. Review collected by and hosted on G2.com.

Inability for individual instructions per person Review collected by and hosted on G2.com.

I like that I can have all of my volunteers in one place, not on multiple spreadsheets! I like that they can sign up for their own shifts which saves me a bunch of time and emails! The response times for support are fantastic, they do take suggestions seriously which is helpful! Everyone I've dealt with has been very friendly and offered up suggestions to help me with work arounds to the way I had previously done things! Review collected by and hosted on G2.com.

I'm still sorting out scheduling to make things work for me. We have multiple events in multiple cities so I"m also working on sorting volunteers to notify for each specific town/event rather than sending notifications to my entire staff list for 3 different cities. It's been a bit of a learning curve to move from the spreadsheets to the software but I learn something new each time! Review collected by and hosted on G2.com.

The fact that you volunteers can pick and choose their roles, shifts and schedule allows us to concentrate on producing an amazing event. Review collected by and hosted on G2.com.

The setup time can be lengthy if your event has a lot of roles and shifts but once your event is setup it can be duplicated in following editions. Review collected by and hosted on G2.com.

They system is aesthetically pleasing to the eye, most of it is intuitive to figure out and set up. It's great overall for managing volunteers. Their are also very enthusiastic to listen to your needs and are working to implement some suggestions our team has made, which is great! Review collected by and hosted on G2.com.

Perhaps we didn't understand some of the system but we had to go back and redo calendar items one at a time (1000s of shifts). We're lucky that the Initlive team did most of it for us but not doing something simple to make shifts appear the way you'd like and having to go in one by one to fix it is not only tedious but time consuming. Please take advantage of the training and walk through to avoid this. The mobile app didn't work as we expected but we forgot to schedule a training on that specifically, which we'll do with the system this year. Review collected by and hosted on G2.com.

After my initial reach out to Avery she was with me every step of the way. If she was out of the office, I got a reply from a colleague, all in a very timely manner. We implemented InItLive for a unique solution and it worked great! I was extremely impressed with the level of customer service. Review collected by and hosted on G2.com.

There wasn't much to dislike. There were a few limitations to the program that could be enhanced (and after talking to them, I'm sure they will be) but many of those enhancements were because we used the tool for something different than its original purpose. However, increasing capabilities to of the roles tool to enhance individual access would be one dislike. Review collected by and hosted on G2.com.

We love that shift supervisors can communicate with their team members before, during and after the event. They can also rate volunteers' performance and make suggestions as to where their assets would be best deployed. Review collected by and hosted on G2.com.

Because we don't allow unscreened applicants to self-select shifts, the workflow is a little bit clunky, but we have developed a communication system that works for us. Would be nice if roles stayed on the staff profiles when imported from the organization list to an event list. Review collected by and hosted on G2.com.

The simple design of the admin portal and the user-facing app made it easy for our team to adopt this scheduling tool for our annual convention. Review collected by and hosted on G2.com.

The schedule setup was intense, but once we got it in, with amazing help from Avery and team, it went very smooth when making changes. Review collected by and hosted on G2.com.

InitLive offers a clean, straightforward design that is user friendly for all. Individuals signing up for the event can do so in 4 simple steps, in less than 15 minutes. Administrator's can easily customize several of the setting in the back end to create the ideal experience for their organization. Review collected by and hosted on G2.com.

InitLive is not supported by Internet Explorer, which some Government employees etc. are required to use at work. Review collected by and hosted on G2.com.

I enjoyed handheld phone application. It was easy for me to communicate with my 300 plus volunteers when help was needed and where. I had a headset with the other organizers to communicate with them quicker Review collected by and hosted on G2.com.

The calendar scheduling view - the inability to edit what the schedule looks like in a calendar view. And notifications from the app seem to be a little laggy. It is hard to tell who gets updates on phone, or email. Review collected by and hosted on G2.com.

The best feature for us is the online registration form and schedule picker. We save a lot of time by not having to gather the information from volunteers and then having to enter it. Review collected by and hosted on G2.com.

With a lot of volunteers it can be hard to track when a volunteer registers or removes themselves from a shift. I would recommend having a notification feature. Review collected by and hosted on G2.com.

InitLive's mobile app is amazing on-site at an event. It is great for corralling late volunteers and being in constant communication with any changes (or surprise snacks). Review collected by and hosted on G2.com.

I wish InitLive had enhanced reporting and a mass upload/edit capability for shifts, and our staff wishes they could pick up shifts from their cell phone. Review collected by and hosted on G2.com.

Very user friendly for both building on the backend and for users who want to sign up. The app is very easy to understand and useful for on-site management Review collected by and hosted on G2.com.

I can't think of anything major that we disliked or didn't allow us to use the app to its fullest extent! Review collected by and hosted on G2.com.

easy sign up for volunteers

visual look of the system

ability to pull various reports Review collected by and hosted on G2.com.

the lack of cut and paste or duplication of program elements across multiple days

Ability to break up the list of volunteers into multiple days, etc.

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Our requests are met with quick responses and solutions. Review collected by and hosted on G2.com.

I forget where things are located and have to dig around a bit to find what I am looking for. Review collected by and hosted on G2.com.

The best thing about InItLive is the ability to allow volunteers to manage themselves. We used this sytem for the first time in 2017. The ease of moving all the information from the 2017 setup into the 2018 event was remarkable. The more we use the system, the more we love it. Review collected by and hosted on G2.com.

We dislike that we are unable to use the system year round. The cost is prohibitive. Review collected by and hosted on G2.com.

Online checkin via mobile device is the best we have found Review collected by and hosted on G2.com.

how reports look formatting for distributing paper sign up is complicated Review collected by and hosted on G2.com.

I like that I can see everything on the InitLive app and that I don't need to print out the master schedule. Review collected by and hosted on G2.com.

That not all volunteers and/or staff can communicate via the InitLive app. Review collected by and hosted on G2.com.

I think that the set up is pretty easy and I love the reports. Review collected by and hosted on G2.com.

Not much to dislike as it is meeting our needs for the use of the application. Review collected by and hosted on G2.com.

Customer service is excellent and simplicity of site is wonderful! Review collected by and hosted on G2.com.

I wish there was a sort option on the staff page to filter by certain categories. (But I do believe they said they are working on this option for an update). Review collected by and hosted on G2.com.

Easy Volunteer Check In will be the best. Review collected by and hosted on G2.com.

the csv export, could be better., it includes a header for each category, and I can't choose. Review collected by and hosted on G2.com.