What I like best about Bloomerang Volunteer is how easy it makes managing volunteers alongside our donor data. Volunteer sign-ups, shifts, and hours are tracked in one place, so we spend less time on spreadsheets and manual entry. The interface is clean and intuitive for both staff and volunteers, and because it connects with Bloomerang's CRM, we get a fuller picture of everyone who supports our mission. Reporting on volunteer hours is straightforward, which helps with grant reporting and recognizing our volunteers. Review collected by and hosted on G2.com.

Syncing with the CRM creates duplicate records. Volunteers who are also donors often end up with a second profile, so we have to spend time finding and merging duplicates to keep our data clean. Review collected by and hosted on G2.com.

I like the scheduling tool the most, especially its integration with Bloomerang CRM. It’s intuitive to use, makes setting up new volunteer opportunities simple, and has been consistently reliable across both desktop and mobile. The platform makes tracking and communicating with volunteers far easier than relying on the CRM alone. The time it saves is absolutely worth the investment and has helped expand our team’s overall capacity and efficiency. Review collected by and hosted on G2.com.

The reports section can be a bit challenging to pull a report that provides the exact information we are looking for. It takes us a fair amount of trial and error running reports to get what we want. Review collected by and hosted on G2.com.

I find Bloomerang Volunteer easy to use and appreciate how straightforward it is to publish opportunities to potential volunteers. I can create detailed opportunity descriptions and forms that effectively secure volunteer information. The ability to easily share the link has led to more volunteers signing up and sharing with their networks, which is great for increasing my reach. It also provides easy access for volunteers to see what opportunities are available, fitting their skills and time availability. Additionally, Bloomerang Volunteer is helpful in recruiting, managing, and thanking the many volunteers we secure for various events throughout the school year. Review collected by and hosted on G2.com.

I would like more options in the forms. Things like drop-down menus, likert scales, etc. It was a learning curve that I am still navigating. I wish we could add icons. It took awhile to learn that adding icons was the reason my work would not save, and that was frustrating. Review collected by and hosted on G2.com.

It enhanced data synchronization with Bloomerang CRM, a new Central Schedule feature to manage scheduling issues across an organization, and improved recurring shifts functionality Review collected by and hosted on G2.com.

The volunteer management missing essential features Review collected by and hosted on G2.com.

It’s a short term commitment which fits around work and family schedules Review collected by and hosted on G2.com.

Project or role aren’t always clearly definew Review collected by and hosted on G2.com.

That it (sort of) integrates with Salesforce Review collected by and hosted on G2.com.

There are so many missing features. For example, you can't even set the time zone for your organization, you have to manually change it every time you create an opportunity (unless you happen to live on the western coast of Mexico).

The sign up process for a volunteer is cumbersome and confusing.

The notifications have a mind of their own, good luck customizing them.

The app is unintuitive and confuses (red means go, green means stop?)

It forces you to jump through so many unnecessary (and frustrating) hoops for what should be a slightly-more-complicated sign up form. I should not need a computer science degree to check people in and count how many hours they were here.

But, at least most of the Bloomerang staff are also not trained on the software so even when you pay for phone support it might be days before you hear back.

We were sold on a system that does not exist. This is not at all what we expected or were promised. I regret making the transition to this software and hope we can make it through until we can justify the transition to another platform. Review collected by and hosted on G2.com.

Bloomerang Volunteer provides a lot of opportunities for integration between the volunteer teams and the development teams. Some of the functionalities were easy to use. We did not utilize the system as often as it could have been. Review collected by and hosted on G2.com.

The implementation plan and the ability to talk to folks about what our services needed for our teams and how it could be molded together was super tough. The customer success teams did not feel like they were wanting to work around what we needed and instead was more worried about selling the product.

We did not utilize the software and I fully believe that there is a lot of work that still needs to be done in order to make the product better and easier for organizations to use. Review collected by and hosted on G2.com.

The modern feel, and the ability to send automated emails. Review collected by and hosted on G2.com.

It took us a while to learn the "language" of the software, so to speak. Building out roles and shifts, and running reports, did not feel intuitive at first. Certainly a learning curve but we are looking forward to using it again next year with the knowledge we've gained. Review collected by and hosted on G2.com.

I love that Bloomerang Volunteer is connected to my Bloomerang CRM and is able to track my volunteer staff as constituents. I also love that it gives my volunteers the ability to book their own shifts, eliminating the time suck of scheduling. Review collected by and hosted on G2.com.

The user experience is still a little clunky. It's not quite as intuitive or slick as Bloomerang Door is and I'd love for it to be updated to be slightly less confusing on both the organization and the volunteer user side. Review collected by and hosted on G2.com.

I love the user interface and the customer support. It's quite easy to use and therefore, to train. Some kinks, but the customer support team is always there to help me and I love that they are constantly looking to improve, per customer requests. Review collected by and hosted on G2.com.

Would like a more simplified schedule that shows all volunteers in the building. Review collected by and hosted on G2.com.