---
title: Impartner PRM Reviews
meta_title: 'Impartner PRM Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 561 reviews by the users' company size, role or industry
  to find out how Impartner PRM works for a business like yours.
aggregate_rating:
  rating_value: 4.5
  review_count: 561
  scale: '5'
date_modified: '2026-08-01'
parent_category:
  name: Partnerships Management
  url: https://www.g2.com/categories/partnerships-management
---

# Impartner PRM Reviews
**Vendor:** Impartner Software  
**Category:** [Partner Relationship Management (PRM) Software](https://www.g2.com/categories/partner-relationship-management-prm)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 561
## About Impartner PRM
Impartner is a partner revenue orchestration platform that helps enterprises manage and scale indirect revenue through a single connected system, covering the full partner lifecycle from recruitment and onboarding through deal execution, co-sell motions, joint marketing, and performance measurement. Key capabilities: Partner Relationship Management (PRM): System of record for the partner ecosystem. Manages partner onboarding, tiered program configuration, deal registration with automated approval workflows, pipeline visibility, MDF allocation, claim submission, approval, and incentive management across global programs. Through-Channel Marketing Automation (TCMA): Creates and distributes co-branded campaigns through the partner network using centrally managed templates and pre-approved assets, with attribution back to partner-influenced revenue. HyperscalerGTM: Connects deal registration directly to hyperscaler marketplace transactions, eliminating the manual steps that prevent partners from executing co-sell and private offer motions at scale. Aimi AI: Powers deal registration via conversational chat, automates content generation and translation for partner communications, and surfaces engagement insights across the platform. Analytics and reporting: Partner activity, campaign performance, MDF utilization, deal conversion, and partner-attributed revenue in a single dashboard. According to a Total Economic Impact study by Forrester Consulting, companies using Impartner reported a 296% ROI, $2.4M net value, a payback period of under six months, a 50% increase in partner-sourced deals, and a 75% reduction in cost per lead. Vertiv scaled to 12,000 partners across five regions in 30 weeks, with onboarding reduced from days to under two minutes. Xerox scaled one TCMA campaign to 100 partners. efficy generated €2.5M in channel pipeline within three months of go-live. Impartner connects natively to Salesforce, HubSpot, and Microsoft Dynamics without custom development, and supports organizations from first partner program through enterprise-scale ecosystems spanning thousands of partners across multiple regions and partner types.



## Impartner PRM Pros & Cons
**What users like:**

- Users value the **approachable and supportive team** , fostering strong partnerships and effective partner management solutions. (47 reviews)
- Users appreciate the **ease of use** of Impartner PRM, enjoying a user-friendly, one-stop portal for partners. (44 reviews)
- Users commend the **responsive and helpful Customer Support** of Impartner PRM, enhancing their overall experience and partner engagement. (38 reviews)
- Users value the **exceptional customer experience** provided by Impartner PRM, highlighted by responsive support and user-friendly design. (32 reviews)
- Users value the **powerful workflows** in Impartner PRM, enhancing communication and partner management effectively. (28 reviews)
- Users appreciate the **customization options** in Impartner PRM, enabling tailored workflows and enhancing partner engagement effectively. (26 reviews)
- Partnerships Management (26 reviews)
- Integrations (24 reviews)
- Integration Capabilities (22 reviews)
- Solution-Oriented (18 reviews)

**What users dislike:**

- Users find **feature limitations** in Impartner PRM, leading to a disjointed and sometimes inflexible user experience. (21 reviews)
- Users find **limited customization** options in Impartner PRM, hindering their ability to tailor the experience effectively. (19 reviews)
- Users note that **Impartner PRM requires improvements** in LMS robustness and customer success management for better functionality. (10 reviews)
- Users find the **interface not intuitive** , making navigation and customization more challenging, especially for newcomers. (10 reviews)
- Users find the **UI outdated and unintuitive** , hindering their experience and making it difficult for newcomers. (10 reviews)
- Users report significant **integration issues** with Impartner PRM, causing delays and complicating the overall user experience. (9 reviews)
- Lack of Customization (9 reviews)
- Users find the **complex setup** of Impartner PRM time-consuming and challenging, requiring significant effort for effective use. (8 reviews)
- Users find the **difficult setup** of Impartner PRM challenging, impacting their overall usability and experience. (8 reviews)
- Poor Usability (8 reviews)

## Impartner PRM Reviews
  ### 1. Just beginning the PRM journey....

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.)

**Reviewed Date:** February 27, 2024

**What do you like best about Impartner PRM?**

I am very new but have experienced 4 online trainings.  It has been a great experience and the system seems to be very intuitive and setup seems very object oriented.

**What do you dislike about Impartner PRM?**

So far, nothing.... the training has been the experience thus far.

**What problems is Impartner PRM solving and how is that benefiting you?**

TBD

**Official Response from Nikki VanRy:**

> Thank you for sharing your positive experience with our onboarding and training processes. We're committed to providing a user-friendly and effective system, and we're pleased to hear that it's been intuitive for you so far. Happy partnering!

  ### 2. IMPARTNER REVIEW

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer & Network Security | Enterprise (> 1000 emp.)

**Reviewed Date:** March 06, 2024

**What do you like best about Impartner PRM?**

Phenomenal customer support, ease of use and asset management are all designed to make the PX smooth.

**What do you dislike about Impartner PRM?**

The lack of integration to Highspot and other systems is difficult.

**What problems is Impartner PRM solving and how is that benefiting you?**

PRM is our deal reg platform and content management provider.

**Official Response from Nikki VanRy:**

> We're thrilled to hear that you find our customer support phenomenal and our platform easy to use. We understand the importance of integration and are continuously working to improve our system's compatibility with other platforms. Thank you for taking the time to leave this review!

  ### 3. Excellent experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 01, 2024

**What do you like best about Impartner PRM?**

I like that there are modules and structure to the portal. It's easier than just starting from scratch.

**What do you dislike about Impartner PRM?**

I wish everything was customizable from a design standpoint. We have gone through a rebranding and updating everything on the PRM is fairly tedious.

**What problems is Impartner PRM solving and how is that benefiting you?**

We are primarily using the PRM for deal reg and information sharing.

**Official Response from Nikki VanRy:**

> Thank you for taking the time to leave your feedback! We're glad to hear that you find the modules and structure of our portal helpful. We understand the need for more customization options and will take your feedback into consideration for future updates. 

  ### 4. A cool tool with lots of features

**Rating:** 4.5/5.0 stars

**Reviewed by:** N B. | Product Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 28, 2023

**What do you like best about Impartner PRM?**

Once you have studied the tutorials and lessons, it is very intuitive and easy to create a portal for your partners. I also like the fact that we can have multiple phases with functionality  roll out to our users.

**What do you dislike about Impartner PRM?**

I would wish we had more options to align the look and feel to our company standards.
I believe previous versions had more options.

**What problems is Impartner PRM solving and how is that benefiting you?**

a unified way to connect to our multiple level partners

**Official Response from Nikki VanRy:**

> We're glad to hear that you find Impartner PRM intuitive and easy to use for creating partner portals. We appreciate your feedback about aligning the look and feel to your company standards, and we'll take it into consideration for future updates. Thanks for your review!

  ### 5. Our PRM solution

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 06, 2024

**What do you like best about Impartner PRM?**

Easy to set up and the Impartner team is very helpful when it comes to technical support and recommendations

**What do you dislike about Impartner PRM?**

We've had brief outages where partners are unable to log in.  Impartner support has helped us resolve.

**What problems is Impartner PRM solving and how is that benefiting you?**

We use Impartner primarily for deal registration and partner onboarding

**Official Response from Nikki VanRy:**

> We appreciate your feedback on the ease of setting up Impartner PRM and our team's support. We apologize for any inconvenience caused by the brief outages and are committed to addressing and minimizing such occurrences in the future. Thanks for taking the time to leave your review!

  ### 6. Product works well for what you need but has room for improvement

**Rating:** 5.0/5.0 stars

**Reviewed by:** Alyssa T. | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 22, 2023

**What do you like best about Impartner PRM?**

The customer support is always responsive and helpful. The tool itself is pretty easy to navigate and since I use it daily, I appreciate that it isn't overly complex.

**What do you dislike about Impartner PRM?**

There are still gaps in what the product offers and it's ability to be dynamic & allow for better customization.

**What problems is Impartner PRM solving and how is that benefiting you?**

Impartner is allowing us to manage our partner ecosystem as well as host our partner portal in one place. This allows a more seamless user experience.

  ### 7. It does what it says it's going to do

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 28, 2024

**What do you like best about Impartner PRM?**

Easy to learn. Easy to use. Easy to administer.

**What do you dislike about Impartner PRM?**

The documentation has never been great. Video training is ok but not always enough.

**What problems is Impartner PRM solving and how is that benefiting you?**

Providing a convenient platform for all forms of interaction with partners.

**Official Response from Nikki VanRy:**

> We're glad to hear that you find Impartner easy to learn, use, and administer. We understand the importance of good documentation and will work on improving that aspect in the future. We appreciate your feedback -- it will be incredibly useful as we improve our processes in the future. 

  ### 8. In touch with the market

**Rating:** 3.5/5.0 stars

**Reviewed by:** Morgan H. | Enterprise (> 1000 emp.)

**Reviewed Date:** February 06, 2024

**What do you like best about Impartner PRM?**

Impartner does a great job of keeping their finger on the pulse of current channel trends and issues.

**What do you dislike about Impartner PRM?**

It seems I need an outside agency to effectively onboard and utillize the product fully.

**What problems is Impartner PRM solving and how is that benefiting you?**

Looking to house more of my partner cycle in one tool.

**Official Response from Nikki VanRy:**

> Thank you for taking the time to leave a review! We're glad to hear that you appreciate our efforts to stay up-to-date with channel trends. We understand your concerns about onboarding and we are continuously working to improve our onboarding processes for users who aren't working with an outside agency. We appreciate your feedback and will use it to enhance our services in the future!

  ### 9. Service makes the difference

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer & Network Security | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 05, 2024

**What do you like best about Impartner PRM?**

Impartner is lightyears ahead of other systems I have used.

**What do you dislike about Impartner PRM?**

The integrations could be more extensive, but they are still working to meet our needs and I appreciate it.

**What problems is Impartner PRM solving and how is that benefiting you?**

Concisely managing partner engagement while distributing leads and collateral and registration of deals.

**Official Response from Nikki VanRy:**

> We're thrilled to hear that Impartner PRM has exceeded your expectations and is lightyears ahead of other systems you've used. We're constantly working on improving our integrations to better meet your needs, and will continue to do so. Thank you for taking the time to leave your review!

  ### 10. So far we see ipartner meets our business expectations

**Rating:** 5.0/5.0 stars

**Reviewed by:** Vidya D. | Enterprise (> 1000 emp.)

**Reviewed Date:** February 06, 2024

**What do you like best about Impartner PRM?**

Service is excellent 
Leading in prm industry
Growing company with ease of use

**What do you dislike about Impartner PRM?**

So far all looks good, not sure about in depth capabilities untill we start using it

**What problems is Impartner PRM solving and how is that benefiting you?**

One tool for oartbers engagement

**Official Response from Nikki VanRy:**

> We are thrilled to hear that Impartner PRM is meeting your business expectations and that you find our service excellent. We appreciate your feedback and are glad to be leading in the PRM industry. Thank you for your support! Always reach out to our team members for your support if you need help building out your platform. 

  ### 11. Difficult Experience on Impartner

**Rating:** 1.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 27, 2024

**What do you like best about Impartner PRM?**

It generates newsletters for me for the days and times I need them.

**What do you dislike about Impartner PRM?**

The platform is not intuitive and don't feel like I always have the best support. The system seems a bit dated and does not have features that I think are necessary.

**What problems is Impartner PRM solving and how is that benefiting you?**

It's helping me solve the design and creation of newsletters. I need 4-5 generated monthly.

**Official Response from Nikki VanRy:**

> Thank you for taking the time to leave your feedback. Our goal is to provide the best experience and support possible, and it looks like we missed the mark this time. We apologize for this. We truly appreciate the time you took to share your thoughts, and will be forwarding onto our Product/Support team to drive future improvements. 

  ### 12. The Chevy for PRM

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 13, 2024

**What do you like best about Impartner PRM?**

The robust feature set and integrated into all my tech stack

**What do you dislike about Impartner PRM?**

Like I said - it's ROBUST. It takes time to customize

**What problems is Impartner PRM solving and how is that benefiting you?**

Source of truth for partner activities

**Official Response from Nikki VanRy:**

> Thank you for leaving your review! We're pleased to hear that Impartner PRM serves as a source of truth for your partner activities, providing a valuable benefit to your organization.

  ### 13. Best in class

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 07, 2024

**What do you like best about Impartner PRM?**

The support is the best in the industry and the interface is superb.

**What do you dislike about Impartner PRM?**

Auto-renewal contracts with 90 day notice.

**What problems is Impartner PRM solving and how is that benefiting you?**

Allows us to register deals and disseminate leads and collateral.

**Official Response from Nikki VanRy:**

> Thanks so much for taking the time to leave a review! We're thrilled to hear that you find our support and interface to be the best in the industry. 

  ### 14. Impartner solves our needs

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 27, 2023

**What do you like best about Impartner PRM?**

The functionality in Impartner matches what we need to elevate our Partner Program. The functionality is simple, yet effective.

**What do you dislike about Impartner PRM?**

I have found the CMS builder to be challenging, the interface in the backend is also not the most intuitive or user friendly.

**What problems is Impartner PRM solving and how is that benefiting you?**

It gives us a single platform to drive our partner strategy through. We now have ample metrics to measure engagement and performance. We hope to have more clarity on Channel Partner pipeline. Partners can access sales and marketing resources all in one place (And it's easy for us to update and manage).

**Official Response from Nikki VanRy:**

> It's great to hear that Impartner PRM is providing you with a single platform to drive your partner strategy and measure engagement and performance. We're committed to continuously improving our platform to better serve your needs, and will forward your feedback to our Product team. Thank you for your review!

  ### 15. Still in a learning mode

**Rating:** 4.0/5.0 stars

**Reviewed by:** Nathalie  P. | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 06, 2024

**What do you like best about Impartner PRM?**

Share of experience from other users
Regular features launches

**What do you dislike about Impartner PRM?**

Language management is still challenging

**What problems is Impartner PRM solving and how is that benefiting you?**

One stop shop for our growing community - deal reg, enablement and assets

**Official Response from Nikki VanRy:**

> It's great to hear that Impartner PRM is serving as a one-stop shop for your growing ecosystem, providing solutions for deal registration and partner enablement. Thank you for taking the time to leave your review! We are constantly working to improve our platform, and will forward your feedback to our Product team. 

  ### 16. I’mPartner

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Manufacturing | Enterprise (> 1000 emp.)

**Reviewed Date:** February 07, 2024

**What do you like best about Impartner PRM?**

Very easy to navigate and very helpful staff

**What do you dislike about Impartner PRM?**

Social in demand didn't work for us. Impartner team is looking into it.

**What problems is Impartner PRM solving and how is that benefiting you?**

Loyalty program is good

**Official Response from Nikki VanRy:**

> Thanks for leaving your review! We're happy to hear that you find Impartner easy to navigate and that our team has been helpful in resolving any issues. 

  ### 17. Great meet my support team and learn

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.)

**Reviewed Date:** February 07, 2024

**What do you like best about Impartner PRM?**

Ability to manage partners and see how they engage with our content

**What do you dislike about Impartner PRM?**

Not too flexible for reporting and co branding design

**What problems is Impartner PRM solving and how is that benefiting you?**

Dealcregistration

**Official Response from Nikki VanRy:**

> Thanks for your review! We're glad to hear that Impartner is helping you better manage partners and register deals. We are constantly working to improve our platform, and will forward your feedback to our Product team. 

  ### 18. IMPARTNER PRM for Channel Partners

**Rating:** 5.0/5.0 stars

**Reviewed by:** Michael W. | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 26, 2023

**What do you like best about Impartner PRM?**

I like it's ease of use / anything is possible / but well thought out and structured.

**What do you dislike about Impartner PRM?**

Nothing yet. We are still on the journey.

**What problems is Impartner PRM solving and how is that benefiting you?**

Helps us deal with partners and their opportunities in a more automated manner. Cuts down on admin, and  see massive potential with journey builders

**Official Response from Nikki VanRy:**

> Thank you for sharing your positive experience with Impartner! We're committed to providing a user-friendly and efficient solution for managing partner ecosystems. 

  ### 19. PRM has been helpful but there is a big learning curve

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.)

**Reviewed Date:** February 27, 2024

**What do you like best about Impartner PRM?**

I like the pipeline management feature with external partners

**What do you dislike about Impartner PRM?**

It took quite a bit of ramp up/onboarding time for our team.

**What problems is Impartner PRM solving and how is that benefiting you?**

Our team had no way of tracking opportunities with external channel partners.  This has allowed us more visibility into pipeline and helps set realistic revenue expectations.

**Official Response from Nikki VanRy:**

> We're glad to hear that you find the pipeline management feature helpful for tracking opportunities with your partners! Thank you for taking the time to leave your feedback -- we'll forward onto our Product/Implementation teams for future improvements. 

  ### 20. Impartner has been great for our process

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Computer & Network Security | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 27, 2024

**What do you like best about Impartner PRM?**

We love using Impartner to manage our channel success. The information is kept in one place and so easy to manage.

**What do you dislike about Impartner PRM?**

The cost is high, but the value of the platform makes it more than worth it.

**What problems is Impartner PRM solving and how is that benefiting you?**

Keeping all of the information in one place.

**Official Response from Nikki VanRy:**

> We're thrilled to hear that Impartner has been great for your program success! Keeping all the information in one place and easy to manage is definitely a key benefit of our platform. We hope we continue to provide deep value for your team that proves the ROI on your investment in your channel. Thank you for taking the time to leave your feedback and will forward onto our teams for future improvements. 

  ### 21. Solid Partner Portal

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 27, 2024

**What do you like best about Impartner PRM?**

Easy to setup, intuitive UI, great Salesforce integration and professional services

**What do you dislike about Impartner PRM?**

It has a learning curve, but makes sense once you get it down

**What problems is Impartner PRM solving and how is that benefiting you?**

Gives us a platform to manage partner relationships and the deals that the bring us through the channel

**Official Response from Nikki VanRy:**

> Thank you for your feedback! We're pleased to hear that you find Impartner easy to set up and that it has a great Salesforce integration. It's great to hear how Impartner is helping you manage your partner ecosystem. Happy partnering!

  ### 22. IMPARTNER our PRM keeps it simple

**Rating:** 4.5/5.0 stars

**Reviewed by:** Steve G. | VP Marketing, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 22, 2021

**What do you like best about Impartner PRM?**

All software has pros and cons, but what makes SaaS products really good is an excellent CSM - customer support managers, IMPARTNER has great CSMs!

**What do you dislike about Impartner PRM?**

For what the cost is, the capability is fine

**What problems is Impartner PRM solving and how is that benefiting you?**

Simple for deal reg and sales tools-- I have to manage many tools as a small marketing team lead, IMPARTNER is pretty simple

  ### 23. Day 1 review by Arati Jana

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 06, 2024

**What do you like best about Impartner PRM?**

Most important- I don't need a license per partner 
For mid size companies you can get portal running quickly 
Most functions are simple to implement & stright forward for partners

**What do you dislike about Impartner PRM?**

UX/PX very basic, not fit for 21st century applications 
Poor documentation

**What problems is Impartner PRM solving and how is that benefiting you?**

Single platform for our partners

**Official Response from Nikki VanRy:**

> Thank you for sharing your feedback, Arati! We're glad to hear that you find Impartner PRM easy to implement and beneficial for your company's needs. We appreciate your input on the UX/PX and documentation, and we'll forward that our Product team for future improvements.

  ### 24. Great technology. Helpful and creative support team

**Rating:** 4.0/5.0 stars

**Reviewed by:** Bipninder S. | Sr Mgr Partner Operations, Enterprise (> 1000 emp.)

**Reviewed Date:** October 21, 2022

**What do you like best about Impartner PRM?**

TCMA and Google Ads are key improvements

**What do you dislike about Impartner PRM?**

PX should be a standard offering.  Partner experience is key to grab Partner attention

**What problems is Impartner PRM solving and how is that benefiting you?**

One stop shop for Partners for communication and transactional requirements. It's not an easy as plug and play. Needs lots of adjustments and need to be creative

  ### 25. Once implemented, the tools are easy to use by portal users

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 26, 2023

**What do you like best about Impartner PRM?**

We have worked with a number of great and helpful individuals at Impartner whether it be our Customer Success Manager, someone helping us implement a new functionality or helping us with one already in place, etc.

The tools / functionalities we have in place are enjoyed by our users, who have also said they are easy to use than other portals.

**What do you dislike about Impartner PRM?**

A number of functionalities we learn about seem like they are out-of-the-box and ready to go, when in fact they need quite a bit of custom work in order to work in our instance.

**What problems is Impartner PRM solving and how is that benefiting you?**

Deal registration module - more effective process than our previous instance
MDF module - streamlines our process, makes it easier for partners to submit their MDF requests/claims
Events - allows us to share all upcoming events/webinars with our partners

  ### 26. Powerful, heavily customizable, and a full PRM solution

**Rating:** 4.5/5.0 stars

**Reviewed by:** Heather W. | Senior Business Intelligence Analyst, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 01, 2023

**What do you like best about Impartner PRM?**

Very clean integration with CRM leaving much less administration work

**What do you dislike about Impartner PRM?**

With tools so powerful, complexity is expected. Some support documentation is out of date and some features require in person calls to set up fully.

**What problems is Impartner PRM solving and how is that benefiting you?**

Working deals in tandem with Partners and having our CRM always fully up to date without duplicative work

  ### 27. Great experience to bring professionals together

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Telecommunications | Enterprise (> 1000 emp.)

**Reviewed Date:** February 11, 2024

**What do you like best about Impartner PRM?**

Being able to provide relevant training and resource material to segmented groups.

**What do you dislike about Impartner PRM?**

Dashboards are extremely difficult to design / manage within PRM.

**What problems is Impartner PRM solving and how is that benefiting you?**

A professional way to provide material within segmented groups.

**Official Response from Nikki VanRy:**

> Thanks for your review! It's great to hear that Impartner PRM is helping you provide segmented materials to your partners. We're committed to continuously improving our platform to better serve your needs, so we'll be forwarding your feedback on to our Product team. 

  ### 28. Great platform and great team

**Rating:** 4.0/5.0 stars

**Reviewed by:** Melissa C. | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 25, 2023

**What do you like best about Impartner PRM?**

The ease of use from a Partner perspective.  The ability to automate some workflows and syncing to our CRM.  The helpful Customer Portal for support and training. And how helpful our team was in onboarding and customer success management, like Reed Fruehan. I took over this project midway and our Rep and CSM were very helpful in getting me up to speed easily and quickly.

**What do you dislike about Impartner PRM?**

It's not as intuitive as some applications so there was a bit of a learning curve.

**What problems is Impartner PRM solving and how is that benefiting you?**

Impartner is helping us to streamline our deal registration process and enhancing our Partner relationships with a platform for our Partners to use to find Cyberhaven related information, product updates/assets and a place they can manage their deal registrations with us.

**Official Response from Abby Leadbetter:**

> Hi Melissa, 

Thank you for the fantastic review! We're thrilled that you find us to be a great platform with a helpful team. We will pass along the kind words to Reed as well! It's also always awesome to hear that our platforms are able to help streamline your deal processes.

While there was a slight learning curve, we appreciate your feedback, and we're continuously working to improve the user experience. We're honored to be part of your journey, and we're committed to continuously improving our platform to meet your evolving needs. Thank you for choosing Impartner PRM, and please feel free to reach out if you have any further feedback or need assistance.

- Abby

  ### 29. Channel Marketing Manager

**Rating:** 4.5/5.0 stars

**Reviewed by:** Coleman M. | Channel Marketing Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 01, 2023

**What do you like best about Impartner PRM?**

The ease of uploading assets. It's a lot more streamlined and efficient than our previous solution.

**What do you dislike about Impartner PRM?**

The catalog and collections gets a little confusing sometimes. The success portal had the resources to gain a better understanding so that's appreciated.

**What problems is Impartner PRM solving and how is that benefiting you?**

It's helped us align a channel sales team that is in hyper growth mode with a tool that will help them serve and support their partners better.

**Official Response from Abby Leadbetter:**

> Hi Coleman!

Thank you for sharing your positive feedback! We're delighted that you find our asset uploading process streamlined and efficient. We understand that navigating the catalog and collections can be a bit confusing at times, but we're glad our success portal resources have been helpful in gaining a better understanding. If you have any further questions or suggestions, please let us know. We're here to support you!

- Abby

  ### 30. Impartner is a good partner management system

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Biotechnology | Enterprise (> 1000 emp.)

**Reviewed Date:** October 04, 2022

**What do you like best about Impartner PRM?**

I like that Impartner organizes my content well.

**What do you dislike about Impartner PRM?**

I do think Impartner has the best user experience on the back end

**What problems is Impartner PRM solving and how is that benefiting you?**

Helping us share content with our customers

**Official Response from Nikki VanRy:**

> Thank you so much for taking the time to leave a review! We are constantly working to improve our platform, and will forward your feedback to our Product team. 

  ### 31. Impartner as a stand-alone PRM

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Utilities | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 18, 2023

**What do you like best about Impartner PRM?**

We are just at the tail end of implementation but I enjoy how easy it is to control/administer and design.  It's giving our company a tool to administer, train, account for MDF funds and communicate with our partners that we did not have before. From sales to implementation the entire Impartner team has been helpful and a great resource as we navigate implementation with our xompany who is headquartered in Europe and we are using the PRM in the US.

**What do you dislike about Impartner PRM?**

In our current phase of implementation,we don't see a down side or facet we like least.

**What problems is Impartner PRM solving and how is that benefiting you?**

Impartner is giving us a platform to train and certify distributors and have an easy to use system for marketing funds distribution and accounting.

**Official Response from Abby Leadbetter:**

> Thank you for sharing your positive experience with us! We're delighted to hear that our platform has been easy to control, administer, and design, providing your company with valuable tools for partner management.

We're also glad to hear that our team has been helpful throughout the implementation process, offering support and guidance. If you have any further feedback or suggestions, please feel free to reach out. We look forward to watching your partner program thrive 🚀 🙌 

- Abby

  ### 32. Oliver helped me a lot with all the queries because even I'm new to the company and the platform.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Shachi  D. | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 06, 2023

**What do you like best about Impartner PRM?**

I like the User Interface & User Experience. It is easy to navigate through all the options.

**What do you dislike about Impartner PRM?**

I would recommend adding more options to customize the pages for the customers on their own. For example, drag & drop options on the home page.

**What problems is Impartner PRM solving and how is that benefiting you?**

I believe it has already built an excellent platform for our partners to come and gain knowledge for whatever we upload. Helps in managing & handling the data.

**Official Response from Abby Leadbetter:**

> Hey Shachi, 

First of all congratulations on your new position! Second, thank you for sharing your experience. We're delighted to hear that Oliver provided helpful support.  We appreciate your suggestion for additional customization options, such as drag and drop functionality, to enhance the customer experience, we will pass this onto on product team as a suggestion. Thank you for choosing Impartner as your partner management solution!

- Abby

  ### 33. Simple to use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 30, 2023

**What do you like best about Impartner PRM?**

Simplifies something that could otherwise be quite complicated. 

The Implementation Manager on this project helped simplify and get this project over the finish line. We are going live this week, and they continue to partner and provide feedback to make this a successful launch for our team.

**What do you dislike about Impartner PRM?**

System error messages aren't always clear - support can decipher what they mean, but it would be great to have cleaner messaging so we can troubleshoot outside of reaching out to support. 

Update CMS to something that could be managed by Marketing / Channel vs having to use a technical resource

**What problems is Impartner PRM solving and how is that benefiting you?**

Building a scalable model to manage our Partners + the deal registration program

**Official Response from Abby Leadbetter:**

> Hi! 

Thank you for the feedback! We're thrilled that you find Impartner simple to use, making a potentially complicated process much easier. We appreciate your recognition of our Implementation Manager's assistance in simplifying and successfully assisting with the completing your project. Congratulations on launching this week!

We understand your feedback regarding system error messages and will work towards providing clearer messaging for troubleshooting. Additionally, we appreciate your suggestion to update the CMS for easier management by Marketing/Channel teams. Thank you for choosing Impartner, we're committed to your continued success 🚀 🙌 

Abby

  ### 34. PRM for the People

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 02, 2023

**What do you like best about Impartner PRM?**

The people at Impartner make this product more effective and valuable to our partners. They have excellent personalized training and account managers that remain engaged and help with the adoption of the product. The product's integration with Salesforce makes it a powerful tool without storing data in multiple places.  The recently updated Certification portal is an excellent example of innovation and updates from Impartner.

**What do you dislike about Impartner PRM?**

While innovation isn't dead at Impartner, the CMS tool seems dated.  This doesn't prevent the creation of beautiful and effective pages; it just sometimes requires HTML experience to get the desired outcomes.

**What problems is Impartner PRM solving and how is that benefiting you?**

Impartner PRM enables our organization to effectively manage partners, training, deals and content for partners to leverage for training, sales and consulting enagements.

**Official Response from Abby Leadbetter:**

> Thank you for your fantastic review! We're thrilled to hear that the people at Impartner have made our PRM solution more effective and valuable to your partners. Our personalized training and engaged account managers have played a crucial role in driving product adoption and ensuring your success.

We appreciate your feedback regarding the CMS tool. While we continue to prioritize innovation, we understand that improvements can be made to enhance the user experience, particularly for users without HTML experience. Rest assured, we're actively working on making improvements to our platform! 

If you have any further questions or need assistance, please don't hesitate to reach out. Thank you again for choosing Impartner! 

  ### 35. Great PRM Platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer & Network Security | Enterprise (> 1000 emp.)

**Reviewed Date:** March 24, 2022

**What do you like best about Impartner PRM?**

I've been an active Impartner customer for 6+ years at two different companies and the Impartner team has consistently found a way to meet our needs. We have some complex use cases that require a lot of customization, and Impartner has partnered with us to determine how we can build a solution. The implementation/project management team is fantastic to work with.

**What do you dislike about Impartner PRM?**

There are a few modules that we do not use because they are too basic for our complex business needs, so we've purchased other platforms instead. However, Impartner has been great about helping us integrate all of our platforms so the partner experience isn't compromised.

**What problems is Impartner PRM solving and how is that benefiting you?**

We mainly use Impartner for deal registration, asset library, custom sales dashboards for deal visibility, and as our central "hub" for partners to access all other tools and systems.

  ### 36. Impartner is Awesome

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nick S. | Technical Account Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 29, 2023

**What do you like best about Impartner PRM?**

I love the integration into Salesforce, so that can be our source of truth. Also, working with the implementation team was a dream.

**What do you dislike about Impartner PRM?**

I don't dislike anything. I wouldn't change anything.

**What problems is Impartner PRM solving and how is that benefiting you?**

Impartner is handling deal registration with us, plus our asset library and general contact info.

**Official Response from Abby Leadbetter:**

> Hey Nick!

Thank you for your fantastic feedback! We're thrilled that you love the Salesforce integration and had a great experience with our implementation team. We're glad that we are also effectively handling deal registration, asset library, and contact information, providing valuable benefits to your organization. Your satisfaction means a lot to us. If you ever need further assistance, don't hesitate to reach out.

- Abby

  ### 37. A great portal to animate our partners network with accurate information and business transparency

**Rating:** 4.0/5.0 stars

**Reviewed by:** Hélène  B. | Enterprise (> 1000 emp.)

**Reviewed Date:** June 05, 2023

**What do you like best about Impartner PRM?**

The availability of the support and CSM team !
The customer network animation provided by the whole Impartner Team

**What do you dislike about Impartner PRM?**

Once we have specific dvpt on features, this is an issue to be available to move to the PX Studio and or new release products

**What problems is Impartner PRM solving and how is that benefiting you?**

Business Transparency (lead management)
One unique platform to communicate

**Official Response from Abby Leadbetter:**

> Hi Hélène, 

Thank you for your feedback! We're glad to hear that you appreciate the availability of our support and customer success team, as well as the customer network animation provided by our team.

We understand that transitioning to new features or products can sometimes be challenging. We're continuously working on improving our processes to ensure smoother transition and better accessibility.

We're also happy to hear that we are helping to solve challenges related to business transparency, particularly in lead management. Thank you for choosing Impartner as your partner management solution, we are excited to watch your program continue to thrive 🙌 

- Abby

  ### 38. Smooth implementation of Impartner connected to Salesforce

**Rating:** 4.5/5.0 stars

**Reviewed by:** Ray N. | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 13, 2023

**What do you like best about Impartner PRM?**

The flexibility and control over different aspects of the Impartner PRM.

**What do you dislike about Impartner PRM?**

Not being able to change certain key words like deal & opportunity on certain pages/forms/buttons.

**What problems is Impartner PRM solving and how is that benefiting you?**

Increasing the operation lead-to-cash flow, automating onboarding and creating journeys to improve partner enablement.

  ### 39. Seamlessly integrated with our existing site

**Rating:** 4.5/5.0 stars

**Reviewed by:** Ahmed M. | Inside Sales Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 18, 2023

**What do you like best about Impartner PRM?**

They designed the portal to look just like our site, and did so during the demo stage long before we executed the agreement.

**What do you dislike about Impartner PRM?**

Some of the training material did not match the version of PX Studio that we were working with.

**What problems is Impartner PRM solving and how is that benefiting you?**

Asset management and deal registration. Gives us a more professional and organized look to our partners.

**Official Response from Abby Leadbetter:**

> Hi Ahmed, 

Thank you for your review! We're thrilled to hear that our solution was branded to your expectations and that you were able to see this even prior to moving forward with your purchase. 

We apologize for any inconvenience caused by the training material not matching the version of PX Studio you were working with. We appreciate your feedback and we will pass this information along to our training team.

It's great to know that we have also helped address your asset management and deal registration needs. We strive to provide solutions that streamline processes and enhance collaboration. If you have any further suggestions or feedback, please feel free to reach out. We value your support and look forward to continuing our relationship!

- Abby

  ### 40. Incredible customer experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Isamar R. | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 06, 2023

**What do you like best about Impartner PRM?**

Impartner really enables you to get the most out of your Salesforce by providing our Partners a confortable portal for reviewing and submitting potential costumers.

I would also like address the incredible customer experience, they respond very quickly to all of our doubts and requirements!

**What do you dislike about Impartner PRM?**

Thus far I've only had good experiences using the whole Impartner Portal and services, and the contact with the customer success manager has also been exceptional.

**What problems is Impartner PRM solving and how is that benefiting you?**

We want to enable our Partners to add potential deals to the table, for us to review and proceed to contact them. Impartner is now that bridge that brings together our Partners and our Sales teams.

  ### 41. Sumo Logic

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tessa A. | Global Partner Marketing , Mid-Market (51-1000 emp.)

**Reviewed Date:** June 08, 2023

**What do you like best about Impartner PRM?**

An excellent platform for all my partners, especially link co-branding content and the marketing journey sections.

**What do you dislike about Impartner PRM?**

Needs LinkedIn integration on the news feed.

**What problems is Impartner PRM solving and how is that benefiting you?**

Partner communication, marketing assets, deal reg, and resources can be tracked for reporting purposes. Overall it helps us market with/through/to the partners.

**Official Response from Abby Leadbetter:**

> Hi Tessa!

We appreciate your positive feedback on Impartner and how we provide an excellent platform for your partners, particularly with our co-branding content and marketing journey sections. We understand your desire for LinkedIn integration in the news feed and will consider it for future enhancements. Thank you for highlighting the benefits we bring to your organization!

- Abby

  ### 42. Good company level engagement and support

**Rating:** 3.5/5.0 stars

**Reviewed by:** Jeff M. | Strategic Advisor, Enterprise (> 1000 emp.)

**Reviewed Date:** October 24, 2022

**What do you like best about Impartner PRM?**

It's a powerful tool that's easy for a partner/ channel ops person to use.  The automation and integration into Salesforce make us more productive and knowledgeable about our business. 

Also, the people at Impartner make a huge difference too. Many companies say they will help and support you. Impartner and it's employees actually do as they seek out ways to engage with us and ensure things are working.

**What do you dislike about Impartner PRM?**

A fair amount of what you want to do requires you to contact them and sometimes pay for their help. They have addressed that in recent releases by making things more self-serve. That saves time and money.

**What problems is Impartner PRM solving and how is that benefiting you?**

In a nutshell, we can do more with less. What I mean here is that we can support, engage and enable multiple partner types with a small staff. And with the Partner Journeys module we recently added, we'll be able to tailor learning to a specific user's need. That will hopefully lead to more engagement and revenue.

  ### 43. The Only PRM To Consider!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sam V. | Senior Director, Channel Experience, Enterprise (> 1000 emp.)

**Reviewed Date:** October 21, 2022

**What do you like best about Impartner PRM?**

The implementation team, the CSM team, and the executive staff at the Impartner have created an experience to envy. From the first demo to launch they were attentive and invested in our success. If it wasn't for Impartner we would not have been able to double our indirect business in the first 12 month of launching!

**What do you dislike about Impartner PRM?**

The one thing that really needs to improve... ImpartnerCon needs to be more often! The chance to meet the team and my customer peers has been invaluable. I'd easily attend the event twice a year!

**What problems is Impartner PRM solving and how is that benefiting you?**

Creating a seamless onboarding experience for our partners have been key. This allowed us to standardize our partnership agreements and ensure that every partner had the resources they need for success from day one. Next would be our certification system powered by Impartner. We've had over 1,700 certifications completed by partners in the first 8 months of launching the program! Resulting in a sharp increase in deal registrations from our partner ecosystem.

  ### 44. The best decision for our Channel business was to work with Impartner.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Adina M. | Translation Specialist, Enterprise (> 1000 emp.)

**Reviewed Date:** November 02, 2020

**What do you like best about Impartner PRM?**

The combination between the software and the people is what makes our collaboration with Impartner a successful one.

**What do you dislike about Impartner PRM?**

I disliked the fact that some bits and pieces were not easy to update and we had to rely on developers, but I trust that will change with time. The localization of content needs to be made easier - it can be worked through, until the enhancements will be implemented.

**Recommendations to others considering Impartner PRM:**

Think of all the needs that your business has and communicate them with Impartner, most likely they will be able to provide the right solutions. Get your people trained and involved into the system as much as possible, since it's easy to use. Prepare your content and your data very well before uploading into the system, so that you don't have to make many changes. When all is done, get creative in the relationship with your partners and enjoy the results!

**What problems is Impartner PRM solving and how is that benefiting you?**

Great overview on the Partner Program at a global scale, better reporting than we used to have, better connections with our partners and of course, a better user experience for them.

  ### 45. Best of class and truly committed to innovation

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nicole M. | Director of Partner Experience, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 30, 2021

**What do you like best about Impartner PRM?**

The level of customization we can achieve with this along with the overall look and feel sets us apart from everything else on the market

I just attended their annual conference and I am blown away seeing how they have listened to their customers to bring the best new tools for their system. They practice what they preach.

**What do you dislike about Impartner PRM?**

The customer facing team at Impartner used to be terrible and we really struggled to get a response from our contacts whenever we needed something. They assigned us a new rep and he was AWESOME. One of the best CSMs I've ever worked with. We just transition to a new CSM and she is also excellent. It's clear they have invested in their customer support

**What problems is Impartner PRM solving and how is that benefiting you?**

We needed a partner specific site where partners could get both marketing assets (that could be cobranded) as well as a plethora of educational assets and links to webinars and relevant partner info. It is our 1 stop shop for partners.

We are also working on how to best get our partners to engage with thew assets. Impartner offers a lot of best practices that have helped us get there faster.

  ### 46. My Go To PRM

**Rating:** 5.0/5.0 stars

**Reviewed by:** Amanda T. | D, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 17, 2022

**What do you like best about Impartner PRM?**

Impartner does so much that it truly creates a holistic one stop shop for partners. We have the full package so we use all Impartner has to offer. I've worked in others and feel this tool utilizes my needs.  I'm super excited for the flexibility of PX Studio...I feel like this is going to take us to the next level.

**What do you dislike about Impartner PRM?**

I don't dislike but wish they had more live training for the implementation of modules. I don't know what I don't know and would like to be able to do more with my tool! TCMA could be better and would like to see all the modules built into the tool.

**Recommendations to others considering Impartner PRM:**

Don't focus on price when searching for a PRM focus on the tools that are necessary to support your partner community.

**What problems is Impartner PRM solving and how is that benefiting you?**

The focus is now on partner experience and adoption among all of our other partners along with solving ease of use for our partners. We want to be a partner that provides them more of useful material and less of noise.

  ### 47. Powerful product and great customer support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 02, 2023

**What do you like best about Impartner PRM?**

All of the workflows that can be created to provide our Partners with a great experience. Also, the customer support that I've received from our CSM has been great.

**What do you dislike about Impartner PRM?**

Some functionalities are not super intuitive, so it does take some guidance from their support team to achieve what I'm looking for in some cases.

**What problems is Impartner PRM solving and how is that benefiting you?**

Impartner allows us to share content with our Partners, capture deals from our Partners, and share deal details with them.

**Official Response from Abby Leadbetter:**

> Thank you for your feedback! We're thrilled to hear that you find Impartner to be a powerful product and that you've had a great experience with our customer support team. We understand that some functionalities may require guidance, and we appreciate your patience as we continuously work on improving the user experience and making the platform more intuitive.

We are thrilled to hear that we help solve the challenges of content sharing and deal capturing while allowing you to have transparent communication with your partners. We're committed to providing you with the tools and support needed to enhance your partner relationships and drive success. Thank you for choosing Impartner as your partner management solution.

- Abby

  ### 48. Great Response time and Info from Impartner

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Management Consulting | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 07, 2023

**What do you like best about Impartner PRM?**

I like the ease of use of uploading our marketing assets.  All of our partners can self-serve and download right from the platform.

**What do you dislike about Impartner PRM?**

A little difficult locating the appropriate training module based on a specific topic.  Takes a little practice.

**What problems is Impartner PRM solving and how is that benefiting you?**

Time management when it comes to the self-service of marketing assets that can be downloaded directly.  Also, partner can  request a deal registration that syncs up with our CRM.

**Official Response from Abby Leadbetter:**

> Hey there, 

Thank you for your positive feedback! We're thrilled to hear that you find Impartner user-friendly and appreciate the ease of uploading your marketing assets. We understand that locating specific training modules can be a bit challenging, we will work to improve this going forward!

We're dedicated to providing valuable solutions that streamline your processes. Thank you for choosing Impartner!

- Abby

  ### 49. Life sciences partner management

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Pharmaceuticals | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 02, 2023

**What do you like best about Impartner PRM?**

The front end of the solution. It allows partners to have a complete picture of their business with us in 1 place.

**What do you dislike about Impartner PRM?**

We are still very email based and not all workflows allow to send emails the way we want it.

**What problems is Impartner PRM solving and how is that benefiting you?**

It centralizes all information for our partners in 1 place. Partners don't need to send us emails or wait for responses anymore about statusses of projects, contracts etc.

**Official Response from Abby Leadbetter:**

> Hey there!

Thank you for the feedback! We're glad to hear that you appreciate the front end of our solution, it's also great to see that we have helped streamline some of your partner communications. We understand your concerns about the email-based workflows and limitations in sending emails the way you want. We'll take this feedback into consideration to enhance our email capabilities and provide more flexibility in communication.

Thank you for choosing Impartner, we are pleased to watch your program continuously thrive 🚀 🙌 

  ### 50. Rebuilding PRM Presence

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 25, 2022

**What do you like best about Impartner PRM?**

Salesforce integration.
Automated workflows.
Journeys, measurements, and metrics.
Dave Oster, Head of Training - VERY PATIENT and KNOWLEDGEABLE.
Jessica Schindewolf, our implementation person - LOVE HER.

**What do you dislike about Impartner PRM?**

Some support members generally talk about charging $200/hr. before they've even looked at the issue.

Our CSM is not engaged. This is not a nudge to have him re-engage with us.

**What problems is Impartner PRM solving and how is that benefiting you?**

Defined partner experiences. A single source for partners to access assets and increase value.

**Official Response from Abby Leadbetter:**

> Hey there, 

Thank you for the feedback! We're delighted that you appreciate Impartner's Salesforce integration, automated workflows, and the capabilities of journeys, measurements, and metrics. We're also glad to hear that Dave Oster and Jessica Schindewolf have provided excellent support and guidance, we will pass this awesome feedback along to them 🙌 

We apologize for any frustration you've experienced with some of our support members discussing charges before investigating the issue. We'll address this concern to ensure a more customer-focused approach. We're dedicated to continuously enhancing your PRM presence and delivering valuable solutions. Thank you for choosing Impartner, we look forward to watching your program thrive 🚀 

- Abby


## Impartner PRM Discussions
  - [What Is Impartner Co-Branded Collateral?](https://www.g2.com/discussions/3755-modules) - 1 comment, 2 upvotes
  - [What is Impartner PRM?](https://www.g2.com/discussions/impartner-prm) - 1 comment, 2 upvotes
  - [Why don&#39;t you have better reporting capability to output data that is captured on your platform?](https://www.g2.com/discussions/37601-why-don-t-you-have-better-reporting-capability-to-output-data-that-is-captured-on-your-platform) - 2 comments, 1 upvote
  - [Modules](https://www.g2.com/discussions/modules-ded8bb26-e3e6-47c6-8ccc-7b5493939060) - 1 comment, 1 upvote
  - [Modules](https://www.g2.com/discussions/modules-36a94716-1d2d-448d-b30d-264ae5b4c70e) - 1 comment, 1 upvote

- [View Impartner PRM pricing details and edition comparison](https://www.g2.com/products/impartner-prm/reviews?page=4&section=pricing&secure%5Bexpires_at%5D=2026-08-01+13%3A00%3A49+-0500&secure%5Bsession_id%5D=bcee6793-91f6-408e-9370-7d705e318ca0&secure%5Btoken%5D=44d4c7876c046ef048281f10d365a9a34af6b97d17b2788ad54a0c2bdee003d9&format=llm_user)
## Impartner PRM Integrations
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  - [Calendly](https://www.g2.com/products/calendly/reviews)
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  - [Plivo](https://www.g2.com/products/plivo/reviews)
  - [Sage](https://www.g2.com/products/sage-2026-03-09/reviews)
  - [Salesforce Headless 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews)
  - [Slack](https://www.g2.com/products/slack/reviews)
  - [Smartsheet](https://www.g2.com/products/smartsheet/reviews)
  - [Snowflake](https://www.g2.com/products/snowflake/reviews)
  - [Stripe](https://www.g2.com/products/stripe-agentic-workflow-stripe/reviews)
  - [Syncari](https://www.g2.com/products/syncari/reviews)
  - [Twilio](https://www.g2.com/products/twilio/reviews)
  - [ZOHO CRM CONNECTOR](https://www.g2.com/products/zoho-crm-connector/reviews)

## Impartner PRM Features
**Control**
- Role-Based Permissions
- Opportunity Management
- Recognized Escalation

**Platform Basics**
- Lead Management
- Content Management
- Group and User Management

**Account Mapping**
- Common overlaps
- Mapping Segmentation
- Account Mapping Playbook

**Cloud Support - Cloud GTM**
- Cloud marketplace support
- Listing support
- Co-selling support
- Advisory services

**Campaign Execution**
- Email Marketing
- Search Marketing
- Web Syndication Management
- Social Media Management
- Events
- Microsite Management

**Partner Discovery**
- Competitive Discovery
- Social media discovery
- Content-Based Discovery

**Data Visualization - Cloud GTM**
- Collaboration
- Spend management
- Dashboard features
- Real-time data

**Agentic AI - Secure Email Gateway**
- Proactive Assistance

**Reporting**
- Campaign Performance
- Partner Performance
- Fund Tracking

**Partner Collaboration**
- Brand Messaging
- Offer Management
- Catalog Management

**Platform - Partner Relationship Management (PRM)**
- Individual Portals
- Content Repository
- Revenue Tracking
- Cross-System Integration
- Workflow Automation & Notifications
- Onboarding, Training & Certifications
- Payouts & Global Compliance
- Partner Discovery & Recruitment
- Incentive Management
- Recognized Escalation
- Dashboards & Reporting
- Marketing Tools
- Deal Management

**Analytics**
- Conversion Tracking
- Customer value tracking
- ROI Measurement

**Agentic AI - Partner Relationship Management (PRM)**
- Adaptive Learning
- Autonomous Task Execution
- Proactive Assistance
- Natural Language Interaction

**Integrations**
- Data warehouse Integration
- CRM Integration
- Account-Based Marketing Software Integration

**Additional Features**
- Partner Engagement

## Top Impartner PRM Alternatives
  - [ZINFI Unified Partner Management (UPM)](https://www.g2.com/products/zinfi-unified-partner-management-upm/reviews) - 4.9/5.0 (700 reviews)
  - [PartnerStack](https://www.g2.com/products/partnerstack/reviews) - 4.7/5.0 (910 reviews)
  - [Unifyr](https://www.g2.com/products/unifyr-unifyr/reviews) - 4.4/5.0 (498 reviews)

