--- title: Hexaware Reviews meta_title: 'Hexaware Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how Hexaware works for a business like yours. aggregate_rating: rating_value: 3.7 review_count: 3 scale: '5' date_modified: '2026-06-22' parent_category: name: Professional Services url: https://www.g2.com/categories/professional-services-bd3033f2-37d6-456f-88bb-632ef5fc83f5 --- # Hexaware Reviews **Vendor:** Hexaware Technologies **Category:** [Managed IT Services Providers](https://www.g2.com/categories/managed-it-services) **Average Rating:** 3.7/5.0 **Total Reviews:** 3 ## About Hexaware Hexaware is a global technology and business process services company driven by a singular purpose: to create smiles through great people and technology. Guided by the company’s vision to be the most loved digital transformation partner, Hexaware empowers enterprises to build, transform, run and optimize their technology and business processes for a rapidly changing world. Operating in 54 offices across 28 countries, the company serves 12 sectors, including banking, financial institutions, insurance, life sciences & healthcare, retail & consumer, manufacturing, travel & hospitality, high-tech, professional services, telecom and utilities, transportation and logistics, and educational institutions. Hexaware’s offerings, including application services, cybersecurity, enterprise automation, generative AI, sustainability services and testing, drive agility and operational excellence for 370+ clients. Hexaware’s expertise spans six core service lines: Business Process Services to outsource, manage and automate business processes; Cloud services to accelerate digital journeys up to 2x faster than industry standards; Data & AI for actionable insights and smarter decision-making; Digital IT Operations to run, optimize and secure applications and infrastructure; Digital & Software to deliver impactful software solutions; and Enterprise Platform Services to build businesses on the world’s leading platforms. Three proprietary platforms deliver transformative outcomes: RapidX™, a robust digital transformation accelerator powered by GenAI, streamlines workflows and enhances agility by leveraging advanced technologies for innovation. Amaze® holistically automates the cloud journey, delivering strategic and cost-efficient adoption and modernization solutions. Tensai® harnesses AI/ML to drive intelligent automation, enabling smarter decision-making and adaptive business processes. With 30+ years of enabling transformation, Hexaware is committed to people, the planet and progress. ## Hexaware Reviews ### 1. Seamless Digital Transformation Provider **Rating:** 3.5/5.0 stars **Reviewed by:** Anant K. | Investment Professional, Small-Business (50 or fewer emp.) **Reviewed Date:** June 06, 2024 **What do you like best about Hexaware?** The service levels and adherence to delivery timelines are really impressive **What do you dislike about Hexaware?** I think that Hexaware charges a 10-15% premium when benchmarked with other service providers **Recommendations to others considering Hexaware:** Continue adhering to the customer first approach and offer more competitive pricing **What problems is Hexaware solving and how is that benefiting you?** We were looking to integrate on Snowflake's data cloud and were also looking for looking for add ons in terms of AI ML softwares. Hexaware worked on it ### 2. Hexaware review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** June 04, 2024 **What do you like best about Hexaware?** Hexaware has good customer satisfaction rating **What do you dislike about Hexaware?** I think hexaware can improve on data Analytics product capabilities since competitor like EY are having edge with latest adoptions **Recommendations to others considering Hexaware:** Good tier 2 company for average size organisation **What problems is Hexaware solving and how is that benefiting you?** Hexaware provides IT service , consulting and BPO services which helps organisation to scale and improve expertise. ### 3. Part of management team who oversaw the support their peoplsoft software system **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** May 18, 2016 **What do you like best about Hexaware?** Hexaware provided excellent support to our internal team who were using peoplesoft to develop our healthcare applications. **What do you dislike about Hexaware?** There were initially some hiccups with communication, but once the expectations for support and development were clarified, those barriers were quickly eliminated. **What problems is Hexaware solving and how is that benefiting you?** We have a distributed health care application that required support across multiple operating systems and numerous hardware platforms. ## Hexaware Discussions - [What is Hexaware used for?](https://www.g2.com/discussions/hexaware-what-is-hexaware-used-for) - [What is Hexaware used for?](https://www.g2.com/discussions/what-is-hexaware-used-for) - [View Hexaware pricing details and edition comparison](https://www.g2.com/products/hexaware/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-23+05%3A52%3A42+-0500&secure%5Bsession_id%5D=b441cb4e-c82e-44ab-95c2-7eb393c92890&secure%5Btoken%5D=75c4d0b052f994c766748fdf698bd9fa5a2e1ffc3f4ea8160dbebebabe16e8c2&format=llm_user) ## Hexaware Features **Planning** - Needs Assessment - Resource Allocation - Stayed within Budget - Statement of Work - Best Practices **Delivery** - Technical Expertise - Met Deadlines - Meeting Management - Project Updates - Scope Management - Roll-out **Support** - Go Live Support - Documentation - Training - Metrics - Admin Services **Team Quality** - Change Management Skills - Executive Presence - Vertical Expertise - Technology Partnerships ## Top Hexaware Alternatives - [Salesforce Customer Success](https://www.g2.com/products/salesforce-customer-success/reviews) - 4.4/5.0 (365 reviews) - [SmartBug Media](https://www.g2.com/products/smartbug/reviews) - 4.8/5.0 (208 reviews) - [Western Computer](https://www.g2.com/products/western-computer/reviews) - 4.6/5.0 (202 reviews)