[ Helpjuice Reviews ](https://www.g2.com/products/helpjuice/reviews) [ Helpjuice Reviews ](https://www.g2.com/products/helpjuice/reviews) # Helpjuice Pricing Overview [Editedit](https://my.g2.com/helpjuice/pricings) Free Trial **Helpjuice has not provided pricing information for this product or service.** This is common practice for software sellers and service providers. The pricing insights provided here are based on user reviews and are intended to give you an indication of value. Alternatively, contact Helpjuice to obtain current pricing. Small-Business $$$$ ##### 34% less expensive than the avg. Customer Self-Service product [Read Small-Business Reviews](https://www.g2.com/products/helpjuice/reviews?filters%5Bcompany_segment%5D%5B%5D=179) Mid-Market $$$$ ##### 32% less expensive than the avg. Customer Self-Service product [Read Mid-Market Reviews](https://www.g2.com/products/helpjuice/reviews?filters%5Bcompany_segment%5D%5B%5D=180) Pricing information for Helpjuice is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase Helpjuice must be conducted with the seller. Pricing information was last updated on October 11, 2024 Show More ## Pricing Insights Averages based on real user reviews. ### Time to Implement 2 months ### Return on Investment 4 months ### Average Discount 7% ### Perceived Cost $$$$$ [ ![Document360](https://images.g2crowd.com/uploads/product/hd_favicon/b872c1cb242b0087c09d41abdeb977a3/document360.svg "Document360") Sponsored Document360 4.7/5 (523) Visit Website ](javascript:void(0)) ## Top-Rated Alternatives [ ![Document360](https://images.g2crowd.com/uploads/product/hd_favicon/b872c1cb242b0087c09d41abdeb977a3/document360.svg "Document360") Document360 4.7/5 (510) ](https://www.g2.com/products/document360/reviews) [ ![Zendesk for Customer Service](https://images.g2crowd.com/uploads/product/hd_favicon/7b95b13ec74f28d1bdceba616c8f8e97/zendesk-for-customer-service.svg "Zendesk for Customer Service") Zendesk for Customer Service 4.3/5 (6,594) ](https://www.g2.com/products/zendesk-for-customer-service/reviews) [ ![Guru](https://images.g2crowd.com/uploads/product/hd_favicon/ca023436a2b2ea9ce1964fde428f0038/guru.svg "Guru") Guru 4.7/5 (2,256) ](https://www.g2.com/products/guru/reviews) [ View All Alternatives ](https://www.g2.com/products/helpjuice/competitors/alternatives) ## Helpjuice Alternatives Pricing The following is a quick overview of editions offered by other [Customer Self-Service Software](https://www.g2.com/categories/customer-self-service) | ![Document360](https://images.g2crowd.com/uploads/product/image/small_square/small_square_521d08f2e35863117ed1e31e54bcf944/document360.png) [Document360](https://www.g2.com/products/document360/reviews) ##### Professional | Contact Us5 Team Accounts (billed annually) | Built for growing teams to scale documentation efficiently. - Internal & External Knowledge Base - Custom Web Address - Import from Word - Auto-Translate to 50+ Languages - SEO Customization - Customise Knowledge Base Design - API Documentation - Download Article as PDF - Feedback Manager - 24/5 Support - Guided Setup - AI Writing Agent - AI Content & FAQ Creation [Show More](javascript:void(0);) | | ![Zendesk for Customer Service](https://images.g2crowd.com/uploads/product/image/small_square/small_square_b4de3f87b12321882f19b7a93f94109c/zendesk-for-customer-service.png) [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) ##### Support Only (Team) | $19.001 user per month billed annually | Integrated customer support - Email & social media - Web widget & mobile SDK - Pre-defined business rules - Essentials card - Interaction history | | ![Guru](https://images.g2crowd.com/uploads/product/image/small_square/small_square_911354aa9fcdd7280a5bf61aee42fc72/guru.png) [Guru](https://www.g2.com/products/guru/reviews) ##### AI Source of Truth Platform | Contact Us | Guru is an enterprise AI knowledge platform paired with expert guidance to design, implement, and optimize your AI knowledge strategy. Every deployment is tailored to your organization’s scale, knowledge complexity, and AI maturity—so your teams and AI tools get trusted, permission-aware answers from day one. - AI Knowledge Platform - Knowledge Quality & Automation - Enterprise Governance & Security - AI Stack Integration - Audit logs & compliance controls - Advanced governance & permissions - Implementation & Expertise [Show More](javascript:void(0);) | Various alternatives pricing & plans Free Trial Pricing information for the above various Helpjuice alternatives is supplied by the respective software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase any of these products must be conducted with the seller. ## Helpjuice Pricing Reviews (2) ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") AC Verified User in Computer Software Small-Business (50 or fewer emp.) 10/31/2025 More Options - "Very easy to use, game-Changing AI Search" 5/5 What do you like best about Helpjuice? Appropriately prices and very easy to implement and use. AI search is a real game changer for our clients. Wizardshot really helps to insert proper screenshots in our doc. Knowing what questions our users are unable to answer through our doc is also really helpful. Review collected by and hosted on G2.com. What do you dislike about Helpjuice? Our software is used mainly by French-speaking people, and there sometimes are small translation issues with the platform. Review collected by and hosted on G2.com. What problems is Helpjuice solving and how is that benefiting you? HelpJuice really helped us structure our user documentation. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Joanna W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Joanna W.") JW Joanna W. Operational Team Lead of Onboarding Small-Business (50 or fewer emp.) 8/17/2025 More Options - "So many bugs, and no fixes / poor support responses" 1.5/5 What do you like best about Helpjuice? Easy to segment user access by product, while reducing duplicate content. All the features you expect from a knowledge base software company, plus some nice extras. Review collected by and hosted on G2.com. What do you dislike about Helpjuice? We signed up to helpjuice over a month ago and had the migration team import articles for us. Since then I consistently keep running into bugs that cause me to lose my work, and lose formatting changes that I have made. I have reported these to the team and shared loom recordings, the team acknowledged there were bugs but told me they're unlikely to get looked at by the dev team for atleast a few weeks (let alone fixed) because the are focusing on a sprint to get new features out. This is very disappointing, and very frustrating as we are a week out from launch and I haven't been given any workarounds or even been told that the bugs have been passed on to the dev team. Review collected by and hosted on G2.com. What problems is Helpjuice solving and how is that benefiting you? Customers rely on support and setup teams for information about how to use the product, set up features, troubleshoot etc. As we are scaling this is no longer feasible. Content needs to be available in multiple languages, with different content showing sometimes based on user attributes (i.e. location / subscription). Helpjuice is helping us solve all these problems - or it will, if they can actually provide decent support and fix the bugs I keep experiencing and reporting. Review collected by and hosted on G2.com. Show More Rating Updated (9/14/2025) Current UserValidated ReviewerSource: Organic Helpjuice Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_521d08f2e35863117ed1e31e54bcf944/document360.png "Product Avatar Image") Document360 4.7/5 (523) [ Compare Now ](https://www.g2.com/compare/document360-vs-helpjuice) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_b4de3f87b12321882f19b7a93f94109c/zendesk-for-customer-service.png "Product Avatar Image") Zendesk for Customer Service 4.3/5 (6,948) [ Compare Now ](https://www.g2.com/compare/helpjuice-vs-zendesk-for-customer-service) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_2a9a43b2d4b9db5bdb0ced67c5e23b61/confluence.png "Product Avatar Image") Confluence 4.1/5 (4,360) [ Compare Now ](https://www.g2.com/compare/confluence-vs-helpjuice) ##### Categories on G2 [ Knowledge Base ](https://www.g2.com/categories/knowledge-base-software)[ Customer Self-Service ](https://www.g2.com/categories/customer-self-service)[ Contact Center Knowledge Base ](https://www.g2.com/categories/contact-center-knowledge-base) ##### Explore More [ What's the best influencer marketing platform for mobile users ](https://www.g2.com/discussions/what-s-the-best-influencer-marketing-platform-for-mobile-users)[ What’s the best software for automating event registration campaigns? ](https://www.g2.com/discussions/what-s-the-best-software-for-automating-event-registration-campaigns)[ Best Remote Desktop Software ](https://www.g2.com/discussions/what-is-your-favorite-remote-desktop-software) [ Which ESB solutions handle real-time data flow across distributed enterprise networks most reliably? ](https://www.g2.com/discussions/which-esb-solutions-handle-real-time-data-flow-across-distributed-enterprise-networks-most-reliably)[ How to choose the best payment processor ](https://www.g2.com/discussions/gateway-to-greatness-help-me-choose-the-best-payment-processor)[ Pros and Cons Details ](https://www.g2.com/products/helpjuice/reviews?qs=pros-and-cons) Show More [ What's the best influencer marketing platform for mobile users ](https://www.g2.com/discussions/what-s-the-best-influencer-marketing-platform-for-mobile-users)[ What’s the best software for automating event registration campaigns? ](https://www.g2.com/discussions/what-s-the-best-software-for-automating-event-registration-campaigns)[ Best Remote Desktop Software ](https://www.g2.com/discussions/what-is-your-favorite-remote-desktop-software) [ Which ESB solutions handle real-time data flow across distributed enterprise networks most reliably? ](https://www.g2.com/discussions/which-esb-solutions-handle-real-time-data-flow-across-distributed-enterprise-networks-most-reliably)[ How to choose the best payment processor ](https://www.g2.com/discussions/gateway-to-greatness-help-me-choose-the-best-payment-processor)[ Pros and Cons Details ](https://www.g2.com/products/helpjuice/reviews?qs=pros-and-cons)