Dropbox Sign (formerly HelloSign) Reviews & Product Details

What stands out best about Dropbox Sign is its exceptional ease of use and clean, intuitive interface, which allows users to set up, send, and execute legally binding electronic signatures in minutes without a steep learning curve. Users also particularly value its seamless native integrations with Google Drive and the broader Dropbox ecosystem, making it effortless to manage documents, track signing progress in real time, and eliminate the friction of printing, scanning, or chasing down paperwork. Review collected by and hosted on G2.com.

The main drawbacks of Dropbox Sign include occasional reliability issues with email delivery—such as notifications slipping into spam folders—and limited document customization and advanced tracking capabilities compared to heavier enterprise platforms. Users also note that features like advanced user controls, robust template editing, and certain integrations are gated behind higher-tier or custom-quoted plans, while mobile functionality can sometimes feel restrictive for managing complex, multi-signer workflows on the go. Review collected by and hosted on G2.com.

I love the ease of use of Dropbox Sign (formerly HelloSign), and the fact that it's free with my Dropbox account is a big plus. It's really convenient on my Mac because I can just right-click a PDF file, select 'Sign', and easily add my saved signature image on top of the document. It's also nice that it works inside Dropbox desktop folders, making the signing process seamless.

Its performance is really fast.

Onboarding is very good and allows dropbox/google login.

AI integration would be huge plus Review collected by and hosted on G2.com.

I find the web version of Dropbox Sign better because it allows me to put multiple signatures on different pages. On the desktop version inside Dropbox folders, I can only sign the last page of a document. Review collected by and hosted on G2.com.

I like the easy accessibility and updated documentation provided by Dropbox Sign (formerly HelloSign). Our team can access documents from remote locations, add to them in real-time, and do so securely. It is a great advantage to access documents and make any necessary changes in a secure manner. The initial setup was very easy, which I appreciated. Review collected by and hosted on G2.com.

Sometimes I find it hard to tell when the last person has made changes, and it's ready for review. Sometimes that's a little difficult to decipher. Review collected by and hosted on G2.com.

The main positive to using Dropbox Sign was that my clients appreciated not needing to create an account to sign documents. Review collected by and hosted on G2.com.

As someone that exclusively works with government agencies and not-for-profit organizations, I'm required to use products with a certain level of security, trust, and verifiability in the work that I do. Numerous times whilst using Dropbox Sign, the authenticity and security of contracts and other documents have been questioned. For a number of reasons, I've had documented that had already been signed require edits. The fact that Dropbox Sign documents still retain their signing certificate after editing eliminates their credibility. If it weren't for the Dropbox name associated with it and general, basic familiarity, I would have been required to have hundreds of documents resigned. Neither of these are good situations for my business. Review collected by and hosted on G2.com.

I use Dropbox Sign to send out contracts to clients for review and signature, which saves me a lot of time compared to traditional methods. It minimizes the friction between my company and the client, speeding up the contract signing process. I like being able to upload contracts and expedite them quickly. The feature that allows me to save my signature and input it on contracts is really useful, saving me the time of printing, signing, and re-uploading. I also appreciate being able to track whether a contract is opened, viewed, or signed, which helps me monitor multiple contracts and know which clients to follow up with. The setup process was really easy and straightforward, and I find it simple to upload documents and send them out for signature. Review collected by and hosted on G2.com.

If I was being really picky, it doesn't seem to remember my log on details. When I click remember me, I have to sign in manually each time. Review collected by and hosted on G2.com.

The Dropbox Sign is simple and efficient tool to make signature process easily.

Clear user interface with everything straight forward process doesn't require additional training to process

Faster document workflows with smooth drop box integration Review collected by and hosted on G2.com.

There are some common downside of this tool

Limited advanced features compared to their competitors DocuSign it lack with some advanced features in workflow, complex approvals chains, conditional logic and deeper customization Review collected by and hosted on G2.com.

Fast Control Panel - Documents can be sent quickly on the move.

Set Signer Order - We ask clients to sign our agreements before we countersign

Cost - we compared HelloSign, and it came out the best value v. features Review collected by and hosted on G2.com.

Nothing - the software is great and has been the best we have used Review collected by and hosted on G2.com.

I've been using Dropbox Sign (formerly HelloSign) for around three to five years mainly for our signature needs, whether internal or client-facing documents. It's been a significant cost-saving measure, reducing the money we spend on printing. The platform is faster, simpler, and more convenient, and you don't have to be tech-savvy to use it. I really appreciate the ease of use, especially the drag-and-drop features for initials and text. Everything about it has been very efficient. I like that we're able to set queues on who gets to sign first and send signature requests in a predetermined sequence. One of the good features is the automatic reminders it sends if someone forgets to sign, and there's also the option to manually send reminders to wherever the sequence has stopped. Review collected by and hosted on G2.com.

I've been requesting the feature for adding colorful stamps and signatures. I believe that customer service mentioned it's due to legal issues, but it's something we always looked forward to but never saw implemented. Also, the API feature wasn't very cost-effective for our small company; it felt a bit pricey for our needs. Review collected by and hosted on G2.com.

Easy to upload documents from various platforms, drives, drag & drop or upload directly. Can have multiple signers on one doc, various editable fields. Send a message with the doc & cc yourself or someone else. Very quick & easy to get a document out. Review collected by and hosted on G2.com.

I struggled to have one doc that I could send to many, had to upload individually. Probably didnt use all the features available, maybe some 1:1 f2f/personal training when you firt sign up. ONLINE Manuals that you get referred to or docs do not cover individual experiences/user requirements. Review collected by and hosted on G2.com.

It really helped streamline our workflow, and was very simple for even "less savvy" clients. Rather than waiting days or even weeks to received signed documents, most were completed within hours. Review collected by and hosted on G2.com.

Sometimes if we didn't have emails for each party, we'd use the same email with different names. This sometimes caused confusion on the client end but even so, most of the time it was fairly simple. Review collected by and hosted on G2.com.