---
title: Dropbox Sign (formerly HelloSign) Reviews
meta_title: 'Dropbox Sign (formerly HelloSign) Reviews 2026: Details, Pricing, & Features
  | G2'
meta_description: Filter 2281 reviews by the users' company size, role or industry
  to find out how Dropbox Sign (formerly HelloSign) works for a business like yours.
aggregate_rating:
  rating_value: 4.7
  review_count: 2281
  scale: '5'
date_modified: '2026-07-21'
parent_category:
  name: Sales Tools
  url: https://www.g2.com/categories/sales-tools
---

# Dropbox Sign (formerly HelloSign) Reviews
**Vendor:** Dropbox  
**Category:** [E-Signature Software](https://www.g2.com/categories/e-signature)  
**Average Rating:** 4.7/5.0  
**Total Reviews:** 2,281
## About Dropbox Sign (formerly HelloSign)
Dropbox Sign (formerly HelloSign) helps teams send, sign, and manage agreements where their work already lives. Most teams introduce unnecessary friction the moment a document needs a signature—separate systems, extra handoffs, and chasing approvals across disconnected workflows. Dropbox Sign keeps the process connected, moving from draft to signed with fewer steps. Why teams choose Dropbox Sign - Recognized by G2 for Ease of Use and User Adoption - Unlimited signature requests on per-seat plans - Procurement approvals reduced from two days to 30 minutes - Document execution effort reduced by 70% One connected workflow Send documents for signature directly from Dropbox and the tools your team already uses, including Google Drive, OneDrive, Salesforce, HubSpot, and Microsoft Dynamics. Completed agreements automatically save back right where you work. Simple to start. Built to scale. Designed for fast adoption without disrupting existing workflows. Start sending documents in minutes—from sales contracts and offer letters to NDAs and vendor agreements. Predictable pricing for growing teams Unlimited signature requests on per-seat plans help teams avoid tracking usage limits or unexpected overages while scaling their signing workflows with confidence. Secure from the first send Sensitive agreements are protected with encryption in transit and at rest, detailed audit trails, signer verification options, and compliance certifications including SOC 2 Type II, ISO 27001, HIPAA, GDPR, and eIDAS. Need embedded eSignature? Dropbox Sign offers a flexible API enabling businesses to build secure signing experiences directly into their applications, websites, and workflows.



## Dropbox Sign (formerly HelloSign) Pros & Cons
**What users like:**

- Users praise the **ease of use** of Dropbox Sign, streamlining document signing and management for efficient workflows. (9 reviews)
- Users value the **time-saving efficiency** of Dropbox Sign, simplifying document signing without the hassle of printing or scanning. (5 reviews)
- Users appreciate the **tracking features** of Dropbox Sign, ensuring clarity on signer actions and improving document management. (4 reviews)
- Users praise the **easy integration** of Dropbox Sign, enhancing their workflow and development processes effectively. (2 reviews)
- Users appreciate the **easy sharing** capabilities of Dropbox Sign, enhancing collaboration and document security for teams. (2 reviews)
- Users value the **high security** of Dropbox Sign, which enables safe sharing of confidential information remotely. (2 reviews)
- Users find Dropbox Sign to be **affordable for small businesses** , making it an accessible choice for signing documents. (1 reviews)
- Users appreciate the **convenience** of Dropbox Sign, as it simplifies document signing for all clients, saving time. (1 reviews)
- Customer Support (1 reviews)
- Users appreciate the **easy document upload** in Dropbox Sign, enabling clients to sign contracts without assistance. (1 reviews)

**What users dislike:**

- Users struggle with **document management** due to a lack of clear steps and limited options for customization. (4 reviews)
- Users experience frustrating **email issues** , including delays and signatures landing in spam folders, affecting overall utility. (2 reviews)
- Users find Dropbox Sign&#39;s **limited customization** hampers efficiency when managing multiple documents and branding needs. (2 reviews)
- Users struggle with **signature tracking difficulties** , finding it hard to monitor who has signed and who hasn&#39;t. (2 reviews)
- Users find it **difficult to edit and track signatures** , leading to frustration in monitoring progress effectively. (1 reviews)
- Users struggle with **insufficient tutorials** , finding it challenging to retrieve and update documents effectively. (1 reviews)
- Manual Adjustments (1 reviews)
- Users experience **poor email delivery** with Dropbox Sign, leading to frustration and reliance on alternative PDF solutions. (1 reviews)

## Dropbox Sign (formerly HelloSign) Reviews
  ### 1. I use HelloSign to send contracts to my photography clients

**Rating:** 5.0/5.0 stars

**Reviewed by:** Linda N. | Photographer, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 09, 2022

**What do you like best about Dropbox Sign (formerly HelloSign)?**

I love getting an alert for when clients view the photo agreements I send via HelloSign. It takes out the guesswork on whether it reached them okay vs. when I email them directly.

**What do you dislike about Dropbox Sign (formerly HelloSign)?**

I honestly don't dislike anything. It's so easy and simply and not too fancy. Humble but mighty.

**What problems is Dropbox Sign (formerly HelloSign) solving and how is that benefiting you?**

The guesswork of whether the agreements have been sent properly. I love that I get a notification when clients so much as open the documents. It saves me the trouble of following up with them to see if it got filed to spam.

  ### 2. Better Than DocuSign

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lisa M. | Adjunct Faculty, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 14, 2022

**What do you like best about Dropbox Sign (formerly HelloSign)?**

I like that it's a simple site that's user-friendly. I continue to pay for this site as opposed to the DocuSign that I get for free because it's easier to use, and all of my past documents are very easy to find.

**What do you dislike about Dropbox Sign (formerly HelloSign)?**

I like the new updates made to the site. There's nothing, really, that I don't like.

**What problems is Dropbox Sign (formerly HelloSign) solving and how is that benefiting you?**

I use electronic signing all of the time, and HelloSign makes it super fast and easy. It's a very organized site and very easy to use. They also have great customer service.

**Official Response from Jessica Day:**

> Thanks so much for taking the time to share your experience, Lisa. It makes a difference to folks who are new to e-signature!

  ### 3. Best option but not perfect

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 15, 2022

**What do you like best about Dropbox Sign (formerly HelloSign)?**

I love the ease and user interface. Recipients do not have any problems, and even our less tech-savvy folks can utilize the tool fine.

**What do you dislike about Dropbox Sign (formerly HelloSign)?**

I wish it had a feature to schedule requests to go out as you can in other signature collection apps. I also wish it could set the recipient language on the sender side. There is no to blackout prefilled text if I wanted to - you would need to do that before uploading and if you missed something, we would have to do it again.

**What problems is Dropbox Sign (formerly HelloSign) solving and how is that benefiting you?**

Benefits include making collecting signatures a lot easier and you can see when folks open the notification but do not sign. Problems continue to be that I cannot work on tasks that need to be sent asynchronously .

**Official Response from Jessica Day:**

> Thanks so much for taking the time to share your experience. It makes a difference to folks who are new to e-signature! I'll make a note about your requests here in our report to our product team: scheduling, prefilled text, as well as your positive comments. Thanks so much again!

  ### 4. Easy to use and affordable!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jennifer S. | President, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 14, 2022

**What do you like best about Dropbox Sign (formerly HelloSign)?**

HelloSign has been very easy to use for our business! We chose them over Docusign because their prices were more reasonable and functionality met our needs.

**What do you dislike about Dropbox Sign (formerly HelloSign)?**

There is nothing I would change. It would be nice to have the ability to edit a document already uploaded instead of having to delete it and do it over again.

**What problems is Dropbox Sign (formerly HelloSign) solving and how is that benefiting you?**

I am able to get real estate contracts out to sellers in a timely manner and collect all necessary signatures in order to complete transactions. But the current system still fits our needs.

**Official Response from Jessica Day:**

> Thanks so much for taking the time to share your experience, Jennifer. It makes a difference to folks who are new to e-signature! We've heard from others that it would be useful to edit a document post-signature-request so I'll definitely add your thoughts to theirs. Thank you again!

  ### 5. Grew my business during covid with hellosign

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mohammed S. | Solo practice Owner of law firm, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 09, 2022

**What do you like best about Dropbox Sign (formerly HelloSign)?**

The fact that it is so simple to use and has really friendly e-mails to my customers waiting for docs to be signed

**What do you dislike about Dropbox Sign (formerly HelloSign)?**

Sometimes it can run a little but slowly. I also think the template system should give you sample word docs to fill out instead of my using my own word doc

**Recommendations to others considering Dropbox Sign (formerly HelloSign):**

Feel free to call me and i will walk you through how to use it!

**What problems is Dropbox Sign (formerly HelloSign) solving and how is that benefiting you?**

Quick document signatures. Instead of using docusign which is kinda scary looking, hellosign is easy to use and looks less like a scam

  ### 6. Easy and Efficient

**Rating:** 5.0/5.0 stars

**Reviewed by:** Amanda R. | Life Coach, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 09, 2022

**What do you like best about Dropbox Sign (formerly HelloSign)?**

Saved templates, helps to get paperwork sent out faster. I can even send paperwork using my phone.

**What do you dislike about Dropbox Sign (formerly HelloSign)?**

Honestly I don't have any complaints, this program has helped my business run so much smoother.

**Recommendations to others considering Dropbox Sign (formerly HelloSign):**

If you are looking for a simple efficient way to get paperwork signed and completed, this is definitely the best I have come across. It is also more affordable than other programs.

**What problems is Dropbox Sign (formerly HelloSign) solving and how is that benefiting you?**

Helps to create more time in session with clients, rather than doing paperwork, leaving more focus on the client. Less frustration when completing paperwork. Easy to navigate.

  ### 7. Great teamwork tool!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kathleen P. | Head of Marketing, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 14, 2022

**What do you like best about Dropbox Sign (formerly HelloSign)?**

Using HelloSign makes it very easy for the team to have visibility across many different transactions, stay on top of progress and easily coordinate multiple signatures. As a remote company, this is very helpful and it's accessible on any of our devices which is also a plus.

**What do you dislike about Dropbox Sign (formerly HelloSign)?**

No downside to using HelloSign, works very well for our mobile team.

**What problems is Dropbox Sign (formerly HelloSign) solving and how is that benefiting you?**

HelloSign keeps the mobile team connected with easy access and visibility to documents across all our devices. This transparency and access prevents bottlenecks and helps us get things done faster.

  ### 8. HelloSign provided exactly what I needed

**Rating:** 5.0/5.0 stars

**Reviewed by:** Aaron W. | InkGames - Technology, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 14, 2022

**What do you like best about Dropbox Sign (formerly HelloSign)?**

I was able to complete and sign my docs in minutes.  It was perfect user interface and experience.  Kudo's to the dev team!

**What do you dislike about Dropbox Sign (formerly HelloSign)?**

Nothing.  I just wished I would have received a notice of my renewal a few days earlier. I was planning on renewing but was surprised by the charge.  Not a big deal, 9 times out of 10 they did send it and chances are I deleted it without taking a close look at it.

**Recommendations to others considering Dropbox Sign (formerly HelloSign):**

Give it a shot.   It worked great for us.

**What problems is Dropbox Sign (formerly HelloSign) solving and how is that benefiting you?**

Signatures on docs

  ### 9. Excellent product, great option

**Rating:** 5.0/5.0 stars

**Reviewed by:** James M. | Social Media and Content Marketing Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 09, 2022

**What do you like best about Dropbox Sign (formerly HelloSign)?**

The basic plan includes way more features than the comparable plans from Docusign. Pricing is much more affordable. I enjoy the template links, as i can use them in template to create large quantities of contracts quickly.

**What do you dislike about Dropbox Sign (formerly HelloSign)?**

It would be nice if access to the API didn't cost $50 per month. I still have to manually retrieve information from signed contracts to add to my internal database.

**What problems is Dropbox Sign (formerly HelloSign) solving and how is that benefiting you?**

I'm using this exclusively for contractor agreements, client agreements, work for hire agreements. Including the template links in onboarding emails has made life easier.

  ### 10. HELLOSIGN IS THE GREATEST!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Info P. | PUBLISH MY LLC, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 14, 2022

**What do you like best about Dropbox Sign (formerly HelloSign)?**

The website is straightforward to use. It helps that all I need to do is upload the documents and send them out. We use the website all the time to send out our records. Hellofax is excellent to use at a great price. easy to use! I would recommend everyone use it!

**What do you dislike about Dropbox Sign (formerly HelloSign)?**

I think they should have more room to send out multiply faxes. You can send multiple faxes, but I do sometimes have to send out more than one because it does not fit.

**Recommendations to others considering Dropbox Sign (formerly HelloSign):**

I would recommend this to everyone.

**What problems is Dropbox Sign (formerly HelloSign) solving and how is that benefiting you?**

It is straightforward to send out, and it benefits us to send out the faxes quickly and easily. Yes, we get all of our work done in a timely fashion. We have had more clients.

  ### 11. Well made and easy to use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Calvin W. | Customer Service Rep, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 09, 2022

**What do you like best about Dropbox Sign (formerly HelloSign)?**

The portal is very easy to navigate, and the layout makes sense. There is no confusing 3 layer menu's, everthing is within 2 clicks or so of the home page, aside from settings

**What do you dislike about Dropbox Sign (formerly HelloSign)?**

There are occasional glitches, but nothing too severe. Occasionally forms will come back with only their names, but unsure if this is hellosign, or our customers

**What problems is Dropbox Sign (formerly HelloSign) solving and how is that benefiting you?**

We are able to precharge for service calls. This allows us to avoid scammers and avoid small claims court, which is saving us money. And it does this in a affordable way

  ### 12. Affordable and Reliable Solution for Signing Contracts

**Rating:** 5.0/5.0 stars

**Reviewed by:** Emma J. | Writer Success Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 09, 2022

**What do you like best about Dropbox Sign (formerly HelloSign)?**

I love the most how easy it is to send documents to many people and then follow up on them. The seamless user interface helps me navigate between more than 20 documents at once.

**What do you dislike about Dropbox Sign (formerly HelloSign)?**

I don't particularly appreciate that a document is not editable, and I have to go and create a new one if I made a tiny mistake on the first version.

**What problems is Dropbox Sign (formerly HelloSign) solving and how is that benefiting you?**

I have 3 different parties signing the same contract at different stages, Hello Sign has helped me be more productive in this process and handle everything online.

  ### 13. Easy to use. Perfect for my needs

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nat C. | Life Coach, Business Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 15, 2021

**What do you like best about Dropbox Sign (formerly HelloSign)?**

HelloSign is simple to use. You can upload a PDF and quickly add date, signature, initials, and other types of fields to the document. The service is free for up to 3 documents per month.

**What do you dislike about Dropbox Sign (formerly HelloSign)?**

A big con for me is that there are no links to the documents that need to be signed. HelloSign sends out emails, but the emails often end up in spam. I'd love to have a link to paste into emails to send to clients directly.

**What problems is Dropbox Sign (formerly HelloSign) solving and how is that benefiting you?**

Having client agreements reviewed and signed online saves time for my client and me. Plus, as a budding freelancer, I don't have enough volume yet to justify a monthly subscription that most other electronic document services require.

  ### 14. Easiest E-Signature I ever used

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tommy S. | Social Media Influencer, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 11, 2021

**What do you like best about Dropbox Sign (formerly HelloSign)?**

I like how simply it is, you sign up and bam! your great to go. I love that there is a free options to get things signed. I don't sign many contracts so when i do need it, its great to just login and send it off. I also like that it reminds both parties if someone hasn't signed the document yet.

**What do you dislike about Dropbox Sign (formerly HelloSign)?**

I wish it has some free templates to use just to get yourself started. Its bit annoying to write the document elsewhere then upload into HelloSign.

**Recommendations to others considering Dropbox Sign (formerly HelloSign):**

If you need something signed, HelloSign makes it super easy. Sign Up, Upload, Sign , DONE!

**What problems is Dropbox Sign (formerly HelloSign) solving and how is that benefiting you?**

The problems HelloSign is solving for me to have a document signed professionally verse sending it in a email acting them to fax it over. The benefits are ease of use of the site and also how quick you can send out a document to be signed.

  ### 15. HelloSign  Makes My Business Processes A Breeze!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sharita H. | Financial Consultant, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 14, 2022

**What do you like best about Dropbox Sign (formerly HelloSign)?**

HelloSign helps to make my company's business client onboarding easy and more efficient. I like that we are able to use their different services within our business at an affordable cost. HelloSign is a one-stop business platform to help small businesses like mine enhance the client experience!

**What do you dislike about Dropbox Sign (formerly HelloSign)?**

The downside is that I  wish that HelloSign would offer more details on how to better use their templates. It can be a bit a confusing in their verbiage.

**What problems is Dropbox Sign (formerly HelloSign) solving and how is that benefiting you?**

HelloSign is the business solution that my company needed for document signing, faxing, and fillable PDFs. The benefit of using HelloSign is that our onboarding process time is more efficient, our clients like that we can easily update any contracts if needed, and the notifications feature is so helpful.

**Official Response from Jessica Day:**

> Thanks so much for taking the time to share your experience, Sharita. It makes a difference to folks who are new to e-signature! I've noted your feedback about adding additional guidance on our templates - I'm sure other people get confused too. Thanks again!

  ### 16. Easy and cost effective e-signature software

**Rating:** 5.0/5.0 stars

**Reviewed by:** Josh W. | Founder, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 19, 2022

**What do you like best about Dropbox Sign (formerly HelloSign)?**

Quick and easy to setup and use. Clean, intuitive UI creates a pleasant experience for everyone.

**What do you dislike about Dropbox Sign (formerly HelloSign)?**

We haven't really run into any issues and I can't think of anything I've disliked about Hellosign -- they have a great product.

**What problems is Dropbox Sign (formerly HelloSign) solving and how is that benefiting you?**

Making it quick and easy for us to execute agreements with employees, contractors, vendors, clients, and partners.

**Official Response from Jessica Day:**

> Thanks so much for taking the time to share your experience, Josh. It makes a difference to folks who are new to eSignature! Thank you again!

  ### 17. I don't need it every day, but when I do HelloSign does the trick

**Rating:** 5.0/5.0 stars

**Reviewed by:** Scott R. | President/Founder, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 14, 2022

**What do you like best about Dropbox Sign (formerly HelloSign)?**

I like that the platform is easy to use.  I use it primarily for contracts and the service lets me dive right in with my documents.

**What do you dislike about Dropbox Sign (formerly HelloSign)?**

I do wish it had an option to edit a document after it has been sent, rather than having to delete the doc and start all over again.

**What problems is Dropbox Sign (formerly HelloSign) solving and how is that benefiting you?**

The software helps solve the problem of getting documents signed in a timely fashion.  It also helps with the audit trail that it provides in case proof is ever needed in the future.

  ### 18. Review of Service

**Rating:** 4.5/5.0 stars

**Reviewed by:** Allen P. | Lawyer, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 09, 2022

**What do you like best about Dropbox Sign (formerly HelloSign)?**

Instant feedback from service shows when the client opened and viewed, allowed a message to attach, shows if and when service was signed. Very easy to send

**What do you dislike about Dropbox Sign (formerly HelloSign)?**

Dislike how I have to backtrack to the previously opened page to reattach material from the 'folder' each time I move to a new submission to be sent

**Recommendations to others considering Dropbox Sign (formerly HelloSign):**

Considering using for fast results to clients who cannot drive in for live signature

**What problems is Dropbox Sign (formerly HelloSign) solving and how is that benefiting you?**

Many client cannot drive into the office to sign simple papers, benefits allow clients to sign using their smart phone.

  ### 19. Very user friendly secure doc program!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Architecture & Planning | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 09, 2022

**What do you like best about Dropbox Sign (formerly HelloSign)?**

It's easy to navigate and very user friendly. It also sends me reminders when people haven't signed agreements yet.

**What do you dislike about Dropbox Sign (formerly HelloSign)?**

The navigation bar is on the left rather than the top. It's not that I dislike, but it takes a little getting used to. I also wish there was a notification for documents that are pending or need review so it's easier for me to see and find when I'm looking for them.

**What problems is Dropbox Sign (formerly HelloSign) solving and how is that benefiting you?**

I love the reminders! I always forgot to check in with clients on when they will be signing and hellosign does that for me. There's no more back and forth, and it's easy for them to sign. No more downloading, signing, sending. I like the automation of it all. Saves me so much time!

  ### 20. Great and affordable electronic signature solution

**Rating:** 4.5/5.0 stars

**Reviewed by:** Stefanie B. | Founder, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 14, 2022

**What do you like best about Dropbox Sign (formerly HelloSign)?**

It is easy and fast. The UI is very intuative. The software updates you with what is pending vs. signed, etc. The cost is very affordable for a small business and you can save templates for items you use or send out often.

**What do you dislike about Dropbox Sign (formerly HelloSign)?**

They made some updates where you cannot edit a current document but duplicate it and resend. It isn't the same feature and then has 2 pending items instead of just one.

**What problems is Dropbox Sign (formerly HelloSign) solving and how is that benefiting you?**

It allows me to run my business effectively and efficiently with clients and employees, which makes it easy to get approvals and signatures. It also emails you signed copies to all parties and saves copies of signed documents in case you forget to save or misplace the downloaded version.

**Official Response from Jessica Day:**

> Thanks so much for taking the time to share your experience, Stefanie. It makes a difference to folks who are new to e-signature! I'll definitely pass on your feedback about the ability to make changes to the document post-send. Thank you again!

  ### 21. Quick, fast and easy!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Angelo B. | Managing Consultant, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 09, 2022

**What do you like best about Dropbox Sign (formerly HelloSign)?**

I enjoy how easy it is to share information with clients and receive information back in a simple and streamlined way.

**What do you dislike about Dropbox Sign (formerly HelloSign)?**

I dislike the fact that the person receiving cannot receive a Word version they can edit, which sometimes causes issues since Legal needs to review our documents.

**Recommendations to others considering Dropbox Sign (formerly HelloSign):**

Use it for fast and streamlined methods to send documents to clients.

**What problems is Dropbox Sign (formerly HelloSign) solving and how is that benefiting you?**

As a business, we are able to see when clients review our documents, how many times they view them, and share and receive documents that are executed quickly.

  ### 22. Very Simple And Easy To Use!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Management Consulting | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 09, 2022

**What do you like best about Dropbox Sign (formerly HelloSign)?**

I like how you can easily upload a template and then change out the names and blanks for the contracts. You can keep them in their as drafts so it's very efficient when bringing in a new client.

**What do you dislike about Dropbox Sign (formerly HelloSign)?**

Nothing! I don't think there is anything I would change, if there is a feature to edit the templates in the actual software that may be a bit more helpful! But aside from that there isn't much I would change.

**Recommendations to others considering Dropbox Sign (formerly HelloSign):**

Try it out! I personally like it over any other software similar to HelloSign.

**What problems is Dropbox Sign (formerly HelloSign) solving and how is that benefiting you?**

I realized having contracts for business, clients, and employees are very easy to use. You don't have to manually send them out and you can send reminders to those who haven't signed yet!

  ### 23. Not robust enough for enterprise needs

**Rating:** 2.0/5.0 stars

**Reviewed by:** Verified User in Internet | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 09, 2022

**What do you like best about Dropbox Sign (formerly HelloSign)?**

I like the price point; it is accessible for small companies or start-ups, and also the user interface is relatively easy to use. It is nice to have all past documents stored in one place and searchable with the team documents filter (need admin permission for this).

**What do you dislike about Dropbox Sign (formerly HelloSign)?**

The admin capabilities for security and privacy for different business functions are not as robust as some other e-sig tools. You have to pay for extra templates and the tool doesn't integrate well with Salesforce or G-suite, which makes sense as it is a Dropbox company product.

**What problems is Dropbox Sign (formerly HelloSign) solving and how is that benefiting you?**

Core e-signature problems- getting a legally binding document signed electronically, however my enterprise business needs are not being solved (automation, scale, etc) so I will be moving on to another product.

  ### 24. Affordable eSignature Solution  for  Professional Services Companies

**Rating:** 5.0/5.0 stars

**Reviewed by:** Shailendu V. | Partner, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 14, 2022

**What do you like best about Dropbox Sign (formerly HelloSign)?**

HelloSign is simple to use. Also its feature like template creation and copying othrs during the process is very useful. 
The solution really steamlines the entire process.

**What do you dislike about Dropbox Sign (formerly HelloSign)?**

I think it would be nice if we could have Signatures in color. Right now it only supports only black.

**Recommendations to others considering Dropbox Sign (formerly HelloSign):**

If you haven't used it so far, try using the template feature.

**What problems is Dropbox Sign (formerly HelloSign) solving and how is that benefiting you?**

We are using HelloSign for the following
(a) Signing NDAs with potential partners / vendors
(b) Streamlining the Quote generation and acceptance process. 
(c) Remote hiring.

  ### 25. 100% Recommend HelloSign

**Rating:** 5.0/5.0 stars

**Reviewed by:** Merrick L. L. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 09, 2022

**What do you like best about Dropbox Sign (formerly HelloSign)?**

The interface to edit documents for signature is super user friendly, and I have had very few messages filtered to spam through the service, unlike some other signature platforms.

**What do you dislike about Dropbox Sign (formerly HelloSign)?**

I have had some minor issues when filling out form templates where I have to hit keys multiple times as I'm typing. It's only been one particular template, and it seems to be doing better with the recent updates.

**What problems is Dropbox Sign (formerly HelloSign) solving and how is that benefiting you?**

Quick and easy signature requests, saves a lot of time chasing down signatures and keeping track of signed docs.

  ### 26. Good but always freezes

**Rating:** 3.0/5.0 stars

**Reviewed by:** Susan D. | Client Relationship Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 09, 2022

**What do you like best about Dropbox Sign (formerly HelloSign)?**

HelloSign is easy to use, has an easy and seamless interface, sends out seamless auto-generated emails with obvious hyperlinks, and generally requires no training to be able to use.

**What do you dislike about Dropbox Sign (formerly HelloSign)?**

My issues with HelloSign are that the platform consistently freezes and or has degraded performance. We have had numerous customer complaints and issues because of this.

**What problems is Dropbox Sign (formerly HelloSign) solving and how is that benefiting you?**

We use HelloSign as a built in tool on our SaaS platform to allow customers to sign their legal documents directly in app. We also use it for miscellaneous document signing needs.

  ### 27. Easy, fast and user friendly!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 09, 2022

**What do you like best about Dropbox Sign (formerly HelloSign)?**

I love the step by step process that's very easy to move through and prevents confusion.  It is efficient and easy to use so my clients don't have trouble when sending things their way.

**What do you dislike about Dropbox Sign (formerly HelloSign)?**

I sometimes notice mistakes on the contract I'm sending after I've filled in all the other info and starting over is sometimes a pain/inconvenience.  But other than that I really love Hello Sign!

**What problems is Dropbox Sign (formerly HelloSign) solving and how is that benefiting you?**

Sending contracts is easy for me and for my clients.  I love that it sends reminders so I don't have to remind my clients :) If I have something little to sign I don't have to worry about where to go to find a software to sign it. I know I'll be able to with Hello Sign.

  ### 28. HelloSign Rocks!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Linda H. | President, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 14, 2022

**What do you like best about Dropbox Sign (formerly HelloSign)?**

It is very user friendly. Just drag and drop! I also like the templates and the different signature fonts. It really makes my business appear to be very professional. We have automated our process so that makes it awesome as well. The alerts we get when a contract isn't signed takes the guesswork out of wondering if a follow up is needed. Top notch job you are doing at HelloSign!

**What do you dislike about Dropbox Sign (formerly HelloSign)?**

I honestly can't say that there is anything I don't like. I needed a service for contracts and you delivered!

**What problems is Dropbox Sign (formerly HelloSign) solving and how is that benefiting you?**

The problem of manually sending contracts has been solved. I don't have to worry about someone signing up for a program and I am on vacation or just having down time.

**Official Response from Jessica Day:**

> Thanks so much for taking the time to share your experience, Linda. It makes a difference to folks who are new to e-signature!

  ### 29. Super Helpful for Workflow

**Rating:** 4.0/5.0 stars

**Reviewed by:** Kim P. | Accounting Specialist, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 11, 2022

**What do you like best about Dropbox Sign (formerly HelloSign)?**

Hellosign is super helpful for keeping internal processing seamless.  We are able to request signatures on multiple documents without a bottleneck in our workflow.  I like how HelloSign sends emails to help me know the status of the signature process.

**What do you dislike about Dropbox Sign (formerly HelloSign)?**

It takes a little bit of time to go through and enter all the fields when I have multiple documents to request signatures on.

**What problems is Dropbox Sign (formerly HelloSign) solving and how is that benefiting you?**

The entire process empowers teams that work in various locations to continue with workflow without having to wait for too long.

**Official Response from Jessica Day:**

> Thanks so much for taking the time to share your experience, Kim. It makes a difference to folks who are new to eSignature! We'll definitely pass on this feedback about templatizing fields to our product team. Thank you again!


  ### 30. By far the best solution I have tried!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ian M. | President, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 14, 2022

**What do you like best about Dropbox Sign (formerly HelloSign)?**

The simplicity. When using adobe I noticed how customers and contacts would struggle to understand how to use it. Hellosign made it easy.

**What do you dislike about Dropbox Sign (formerly HelloSign)?**

The cost. I find there are multiple free options available, so do I really need it?

**Recommendations to others considering Dropbox Sign (formerly HelloSign):**

Far easier to use than the competitors and more secure than any of the free options.

**What problems is Dropbox Sign (formerly HelloSign) solving and how is that benefiting you?**

I use it to send PDF's and track who views it and when. I also use it to send contracts out to customers and amongst our project team.

**Official Response from Jessica Day:**

> Thanks so much for taking the time to share your experience, Ian. It makes a difference to folks who are new to e-signature! I'll relay your pricing feedback to our team that works on the free and paid products. Thank you again!

  ### 31. Great service!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lindsey L. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 14, 2022

**What do you like best about Dropbox Sign (formerly HelloSign)?**

I love being able to send service agreements without needing to use the paper or worry about making photocopies. Being able to edit templates easily is also hugely helpful

**What do you dislike about Dropbox Sign (formerly HelloSign)?**

The process of editing the templates can be tedious. If I make one mistake, I haven't found a way to go back and just change one thing.

**What problems is Dropbox Sign (formerly HelloSign) solving and how is that benefiting you?**

I've resolved the issue of needing to have paper copies of liability releases before dog training classes, everything gets out of the way before the first class

  ### 32. My review about Hellosign

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jun L. | Human Resource Coordinator, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 09, 2022

**What do you like best about Dropbox Sign (formerly HelloSign)?**

I love Hellosign, it is not only super-efficient, but it is beneficial. My experience with Hellosign has always been positive. I would recommend this program to any company. I proud to be a Hellosign user. A++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

**What do you dislike about Dropbox Sign (formerly HelloSign)?**

There is nothing I dislike about Hellosign. It only gets better and better. Looking forward to how this program updates in the future!

**Recommendations to others considering Dropbox Sign (formerly HelloSign):**

I recommend this to anyone and any company!

**What problems is Dropbox Sign (formerly HelloSign) solving and how is that benefiting you?**

Hellosign makes it so easy to have clients sign documents and also the process is fast.

  ### 33. Service Providers Booster

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jennifer  D. | Director of Information Systems, Enterprise (> 1000 emp.)

**Reviewed Date:** August 06, 2022

**What do you like best about Dropbox Sign (formerly HelloSign)?**

Enables us to boost service delivery through distance approvals upon signing in.

**What do you dislike about Dropbox Sign (formerly HelloSign)?**

Services are not available with poor network coverage or no network .

**What problems is Dropbox Sign (formerly HelloSign) solving and how is that benefiting you?**

Self services to our client. 
Approvals and agreements signing.

**Official Response from Jessica Day:**

> Thanks so much for taking the time to share your experience, Jennifer. It makes a difference to folks who are new to eSignature! We'll definitely pass on this feedback about the performance issues that you've experienced to our product team. Thank you again!


  ### 34. GREAT APP, WISH IT HAD SOME FUNCTIONALITY TO CORRECT FIELD PLACEMENTS AND NOT TO HAVE TO RESEND IT

**Rating:** 4.0/5.0 stars

**Reviewed by:** Andres R. | COO, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 09, 2022

**What do you like best about Dropbox Sign (formerly HelloSign)?**

Very intuitive. Clean UX. Easy to manage. Supports every format.

**What do you dislike about Dropbox Sign (formerly HelloSign)?**

As the title says, I wish it had a functionality to correct field placements when you mess it up.
I'm also imagining that if you upload a word document, it would be nice to be able to correct some things right there on the spot and to come back to the document and have to upload it all over again.

**Recommendations to others considering Dropbox Sign (formerly HelloSign):**

Great value for your dime

**What problems is Dropbox Sign (formerly HelloSign) solving and how is that benefiting you?**

Facilitate the signature of documents. Makes it easy for everyone.

  ### 35. HelloSign has been a great tool.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 14, 2022

**What do you like best about Dropbox Sign (formerly HelloSign)?**

HelloSign is so easy to use. In under 10 steps and you can send out a document to be signed. The graphical user interface is intuitive and easy to understand even for beginners.

**What do you dislike about Dropbox Sign (formerly HelloSign)?**

Honestly, there is not anything I dislike about HelloSign. It is easy to use and all the steps make sense and are easy to understand. There is nothing I would change about it.

**Recommendations to others considering Dropbox Sign (formerly HelloSign):**

I highly suggest HelloSign if you are looking for an easy-to-use tool to get your contracts or any other documents signed.

**What problems is Dropbox Sign (formerly HelloSign) solving and how is that benefiting you?**

HelloSign allows me to send contracts to my customers to be signed digitally instead of needing to receive by fax or through email. My customers find it very easy to use as well.

  ### 36. Absolutely Love using HelloSign

**Rating:** 5.0/5.0 stars

**Reviewed by:** Laura Y. | Founder/Member, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 09, 2022

**What do you like best about Dropbox Sign (formerly HelloSign)?**

I have been using HelloSign for over 3 years now. It makes signing and keeping track of documents easy and organized.

**What do you dislike about Dropbox Sign (formerly HelloSign)?**

I wish there was a way to make changes to documents without having to upload a new document and reenter the signing spaces.

**What problems is Dropbox Sign (formerly HelloSign) solving and how is that benefiting you?**

My clients and I no longer have to print out and sign and reupload documents. Plus,  HelloSign sends me an email when the other parties have viewed and when they have signed the documents which makes my life much easier.

  ### 37. Business Development

**Rating:** 5.0/5.0 stars

**Reviewed by:** Phil O. | Business Development, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 09, 2022

**What do you like best about Dropbox Sign (formerly HelloSign)?**

I have a much higher rate of signed/approved contracts and proofs. Documents are returned faster, which frees up time for our team to work on other projects.

**What do you dislike about Dropbox Sign (formerly HelloSign)?**

It takes a little while to get used to the steps/process. It would be nice if it was one longer page vs clicking next to multiple pages. I get a lot of questions from team members as they learn the process.

**What problems is Dropbox Sign (formerly HelloSign) solving and how is that benefiting you?**

Faster document response. This frees up team members to focus on biz dev vs. sending reminders.

  ### 38. Love this app!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Natasha B. | Medical Coding and Billing, Medical Credentialing, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 14, 2022

**What do you like best about Dropbox Sign (formerly HelloSign)?**

This app is very easy to use. I like that you can have multiple signers and leave a note to other signers.

**What do you dislike about Dropbox Sign (formerly HelloSign)?**

I would like the recipients to receive an email reminder daily until they sign the document.

**Recommendations to others considering Dropbox Sign (formerly HelloSign):**

This software is totally worth it!

**What problems is Dropbox Sign (formerly HelloSign) solving and how is that benefiting you?**

I have clients all over the country, so this cuts back the time to get documents signed legally. Instead of mailing contracts out and waiting for them to be returned, I can get documents signed almost instantly.

  ### 39. HelloSign makes e-signatures a breeze

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ryan W. | Senior Account Executive, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 14, 2022

**What do you like best about Dropbox Sign (formerly HelloSign)?**

I like the ability to automatically send reminders to people who have not signed. I also like seeing who has viewed my document.

**What do you dislike about Dropbox Sign (formerly HelloSign)?**

I wish they had a more custom way of sending reminders and we could see the preview.

**Recommendations to others considering Dropbox Sign (formerly HelloSign):**

Use the trial and send out some sample documents to another email.

**What problems is Dropbox Sign (formerly HelloSign) solving and how is that benefiting you?**

I am solving the need to quickly get contracts signed from prospects. The benefits are that it cuts out the need for clients to scan and fill it out.

  ### 40. Expedited approvals

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Medical Devices | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 15, 2022

**What do you like best about Dropbox Sign (formerly HelloSign)?**

I like how easy it is to upload and assign approves to document and also how I can add check marks, titles, or even text boxes to pdf documents. I also like that I can assign a signing order so certain people can approve first or last.

**What do you dislike about Dropbox Sign (formerly HelloSign)?**

I wish there was a way to pull the word version from the documents page. We've had people from our team leave and unable to find the word version that was sent and can only re-download the pdf version.

**What problems is Dropbox Sign (formerly HelloSign) solving and how is that benefiting you?**

We have locations across the US and overseas so this helps us review and approve documents with more ease and without the need to print, sign, and scan documents to each other.

**Official Response from Jessica Day:**

> Thanks so much for taking the time to share your experience. It makes a difference to folks who are new to e-signature! We'll definitely pass on your feedback about downloadable documents though. 

  ### 41. Easy to use for my consulting contracts

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Design | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 23, 2021

**What do you like best about Dropbox Sign (formerly HelloSign)?**

It's so straightforward for anyone to use, esp for people who don't want to mail back or print a contract - saves paper too.

**What do you dislike about Dropbox Sign (formerly HelloSign)?**

When I have to upload a new version of a document it erases the signature placements but thats a minor issue for me cause I only have a few per contract

**Recommendations to others considering Dropbox Sign (formerly HelloSign):**

This has been a great service for me to get forms digitally signed by clients  - it seems easy for them to use too.

**What problems is Dropbox Sign (formerly HelloSign) solving and how is that benefiting you?**

Easy for clients to sign and begin work with me. Increased the speed of turnaround from proposal to getting paid my retainer and beginning work.

  ### 42. Easy to Use and More Affordable to Other Popular Options

**Rating:** 5.0/5.0 stars

**Reviewed by:** Stephanie M. | Property Manager and Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 28, 2020

**What do you like best about Dropbox Sign (formerly HelloSign)?**

HelloSign is easy to use and when compared to other popular options currently available in the market, is much more affordable. I have enjoyed using the program.

**What do you dislike about Dropbox Sign (formerly HelloSign)?**

Have not found anything that I dislike at this point.

**Recommendations to others considering Dropbox Sign (formerly HelloSign):**

Use in place of in person signatures. Would recommend that use HelloSign templates for documents which require signatures on a regular basis.

**What problems is Dropbox Sign (formerly HelloSign) solving and how is that benefiting you?**

Ability to have my tenants, property owners, etc. be able to sign documents quickly and without the use of snail mail.

  ### 43. Great program for getting documents signed quickly

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 09, 2022

**What do you like best about Dropbox Sign (formerly HelloSign)?**

Being able to send to individuals to sign a document quickly.

**What do you dislike about Dropbox Sign (formerly HelloSign)?**

Some documents, when scanned, are turned sideways. I am unable to rotate the, which causes me to use another program for the few documents that are that way.  Would love to be able to rotate them in HelloSign once scanned.
If someone is not an "admin", they are unable to pull up documents I sent when they need an e-mail address changed, etc.  I had to add them as another "admin" so they could do this.

**What problems is Dropbox Sign (formerly HelloSign) solving and how is that benefiting you?**

Since using Hello Sign, our leases are getting signed within minutes, instead of days or weeks it took when we had individuals sign a hard copy.  So that has improved our processing tremendously.

  ### 44. HelloSign Saves Time!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 12, 2021

**What do you like best about Dropbox Sign (formerly HelloSign)?**

HelloSign allows me to quickly & conveniently send documents to be approved & signed by others. Without Hellosign, I would have to hand deliver each document for signature!

**What do you dislike about Dropbox Sign (formerly HelloSign)?**

The only downside about Hellosign is that I wish those signing the documents had the option to provide information or feedback to those requesting their signature. For example, if I am requesting a signature from someone but they require a portion of the document to be changed/corrected- I wish they had the opportunity to send it back to me saying that.

**Recommendations to others considering Dropbox Sign (formerly HelloSign):**

HelloSign is great to use if you only require singatures, not feedback on the documents being sent.

**What problems is Dropbox Sign (formerly HelloSign) solving and how is that benefiting you?**

HelloSign saves me time and effort! There are not enough hours in the day to sign all the documents I need signed each day-using hellosign, there are! Hellosign keeps me on schedule & allows me to turn my attention towards more important matters.

  ### 45. Excellent Software

**Rating:** 5.0/5.0 stars

**Reviewed by:** Caroline A. | Account Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 15, 2022

**What do you like best about Dropbox Sign (formerly HelloSign)?**

I like the simple interface and ability it gives me to move contracts forward quickly, with consistency, & in a concise manner.

**What do you dislike about Dropbox Sign (formerly HelloSign)?**

The checkbox feature is a little annoying – I use it a lot.  I wish, once selected, I could click wherever I wanted a checkbox.

**What problems is Dropbox Sign (formerly HelloSign) solving and how is that benefiting you?**

HelloSign is how we get our project agreements signed so that the client knows what will 1) appear on their monthly invoice and 2)  what deliverables we have included in their project.

**Official Response from Jessica Day:**

> Thanks so much for taking the time to share your experience, Caroline. It makes a difference to folks who are new to e-signature! I'll definitely pass along your checkbox feedback to our product team. 

  ### 46. Affordable and Reliable

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Executive Office | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 14, 2022

**What do you like best about Dropbox Sign (formerly HelloSign)?**

Hellosign is easy to use and performs as promised each and every time, which is not always the case with business software.  I use approximately ten different software platforms to manage my company and I have never once had to contact HelloSign's customer support because it works as promised.  By the way, I am not a techie or software engineer so the fact that it's easy to use is a BIG deal from my perspective.

**What do you dislike about Dropbox Sign (formerly HelloSign)?**

There's nothing to dislike; it works as it should.

**Recommendations to others considering Dropbox Sign (formerly HelloSign):**

It has worked for me for several years and I have never had any issues with HelloSign.

**What problems is Dropbox Sign (formerly HelloSign) solving and how is that benefiting you?**

HelloSign makes it easy to sign legal documents without having to print, sign and scan documents.

**Official Response from Jessica Day:**

> Thanks so much for taking the time to share your experience. It makes a difference to folks who are new to e-signature!

  ### 47. Great program - especially during the pandemic

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 28, 2020

**What do you like best about Dropbox Sign (formerly HelloSign)?**

It's super easy to use, whether you're the sender or the signer.

**What do you dislike about Dropbox Sign (formerly HelloSign)?**

When adding fields, it now always defaults to the first signer instead of the last signer you added a field for.  Also, I selected the setting to always receive a copy of document requests but haven't received those for a very long time.

**Recommendations to others considering Dropbox Sign (formerly HelloSign):**

I highly recommend this product to anyone who needs documents signed regularly.  It's helped us to be much more efficient and allows us to continue working remotely.

**What problems is Dropbox Sign (formerly HelloSign) solving and how is that benefiting you?**

Being in the legal field, we need clients and other attorneys to sign documents all the time.  Before we discovered HelloSign, we were overnighting documents back and forth, wasting both time and money.

  ### 48. Product inexplicably fell off the cliff and is now unusable; support is extremely slow

**Rating:** 0.5/5.0 stars

**Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 08, 2020

**What do you like best about Dropbox Sign (formerly HelloSign)?**

When we first starting using HelloSign, it met our needs perfectly. It is a fairly straightforward, lightweight e-signature platform. The system has expanded since we first subscribed, and now features a much broader range of development tools. 
Our needs have remained modest, and up until the product completely failed recently, it handled all our contract signatures.
Ultimately, the most compelling part of HelloSign for us is the value for money, as unlike its main competitor, you can have 5 users for one base price that is 1/5 the cost of the alternative. For early stage or startup firms, that is a big plus.

**What do you dislike about Dropbox Sign (formerly HelloSign)?**

Here is the heart of my low score: the product recently stopped working and we have now been struggling for a week to fix our contracts. In summary, contracts froze in the browser while being signed, and then we had trouble editing the templates, and then we couldn't delete the templates, and then I sent out a template that had been created 2 years ago, and there were multiple copies attached!
You use e-signature software to, no surprise, get signatures on agreements. Almost always, these are binding legal agreements, so having robust and 'enterprise-grade' software is absolutely critical in my opinion. 
When a product like this fails, it creates significant operational issues. When the e-signature process froze the browser, it reflected poorly on our organization. I would have thought that support would have been a bit more attentive, but instead, I have now spent a week trying to get some concrete direction on fixing the problems (multiple serious issues). Support consists of 1 email daily, and has consisted largely of me trying to send video screencaptures, and then a long back and forth to verify my email. In summary, it has been extremely frustrating, and we have been in limbo without our e-signature service available.
We are waiting to see a resolution, but have ultimately decided we will leave HelloSign for their larger rival in order to get better support, as our needs are going to expand rapidly in the future.

**What problems is Dropbox Sign (formerly HelloSign) solving and how is that benefiting you?**

Obtaining e-signatures for a range of legal corporate agreements.

**Official Response from Kate Hueter:**

> Thank you for sharing your experience and I'm sorry to hear you ran into trouble using our service. I will be sharing your feedback team regarding both the issues with our support team and the product. 

  ### 49. Move over, DocuSign!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Karyn W. | A, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 14, 2022

**What do you like best about Dropbox Sign (formerly HelloSign)?**

The best part of this service is that it makes it easy for all my clients to sign their retainer agreements in full - no more begging for scanned copies!

**What do you dislike about Dropbox Sign (formerly HelloSign)?**

I wish it were easier to automate reminders or to close out a Document after a certain amount of time has passed without signatures.

**What problems is Dropbox Sign (formerly HelloSign) solving and how is that benefiting you?**

Again, it's so easy to get people to sign retainer agreements and to have full and complete copies immediately rather than piecing them together.

  ### 50. Easy, Effective, and Professional

**Rating:** 5.0/5.0 stars

**Reviewed by:** Daniela  V. | Owner/founder, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 09, 2022

**What do you like best about Dropbox Sign (formerly HelloSign)?**

I find Hwllosign easy and very useful. On the rare occasion that I have needed support with this service, they have been responsive and helpful.

**What do you dislike about Dropbox Sign (formerly HelloSign)?**

There is nothing I would want to improve about this service.

**Recommendations to others considering Dropbox Sign (formerly HelloSign):**

If there is a yearly plan for a bettter value, it's worth it committing. You'll probably find that you use this service consistently.

**What problems is Dropbox Sign (formerly HelloSign) solving and how is that benefiting you?**

I don't have any problems with this service. I enjoy using it because my clients have also found it user friendly.


## Dropbox Sign (formerly HelloSign) Discussions
  - [Can we get a Referral Program](https://www.g2.com/discussions/can-we-get-a-referral-program) - 1 comment, 1 upvote
  - [how to make changes to docs that are uploaded for signature](https://www.g2.com/discussions/how-to-make-changes-to-docs-that-are-uploaded-for-signature) - 1 comment, 1 upvote
  - [Where can I find a tutorial about using HelloSign?](https://www.g2.com/discussions/37758-where-can-i-find-a-tutorial-about-using-hellosign) - 1 comment, 1 upvote
  - [Are you planning or is it part of your strategy to improve API?](https://www.g2.com/discussions/37699-are-you-planning-or-is-it-part-of-your-strategy-to-improve-api) - 1 comment, 1 upvote
  - [Can I use this for personal reasons?](https://www.g2.com/discussions/37695-can-i-use-this-for-personal-reasons) - 1 comment, 1 upvote

- [View Dropbox Sign (formerly HelloSign) pricing details and edition comparison](https://www.g2.com/products/dropbox-sign-formerly-hellosign/reviews?page=143&section=pricing&secure%5Bexpires_at%5D=2026-07-21+12%3A33%3A27+-0500&secure%5Bsession_id%5D=f54ed9e8-d0c4-4c38-b1b2-bda06449ea02&secure%5Btoken%5D=69bc5a77b5134d05564daad0792cc08dde736806eee2c3bcf47e74f77bdde83d&format=llm_user)
## Dropbox Sign (formerly HelloSign) Integrations
  - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews)
  - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews)
  - [Windows 11](https://www.g2.com/products/windows-11/reviews)

## Dropbox Sign (formerly HelloSign) Features
**Signature Process**
- Document Signing
- Reminders and Expirations
- Sign-In Process
- Mobile Signatures
- Signature Workflow
- Bulk Digital Signatures 
- Reporting
- Signature Document Creation

**Agentic AI - E-Signature**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Security and Scalability**
- Regulatory Compliance
- Signature History and Audit
- Enterprise Scalability

**Platform**
- Custom Branding
- User, Role, and Access Management
- Internationalization
- Performance and Reliability
- Integration APIs

## Top Dropbox Sign (formerly HelloSign) Alternatives
  - [Adobe Acrobat](https://www.g2.com/products/adobe-acrobat/reviews) - 4.5/5.0 (4,639 reviews)
  - [PandaDoc](https://www.g2.com/products/pandadoc/reviews) - 4.7/5.0 (3,435 reviews)
  - [Xodo Sign](https://www.g2.com/products/xodo-sign/reviews) - 4.8/5.0 (2,739 reviews)

