Top 10 HaloCRM Alternatives & Competitors

Top 10 Alternatives to HaloCRM Recently Reviewed By G2 Community

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Salesforce Service Cloud
By Salesforce
4.4/5
(7,199)
Product Description
Deliver excellent customer service with a 360-degree view of your customers, an enterprise grade knowledge base, agent productivity tools, service contracts & entitlements, and analytics for complete visibility all on the Salesforce Platform.
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Categories in common with HaloCRM:
Customer Communications Management
Social Customer Service
Customer Self-Service
Help Desk
Live Chat

Kapture CX
By Kapture CX
4.5/5
(358)
Product Description
Kapture is a business automation platform that helps organisations manage sales, operations and customer service through a simple interface.
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Categories in common with HaloCRM:
Customer Communications Management
Social Customer Service
Customer Self-Service
Help Desk
Live Chat

Zoho Desk
By Zoho
4.4/5
(7,348)
Product Description
Zoho Desk pulls in all your customer interactions from across multiple channels into a single, clean interface. You can then seamlessly continue these conversations and help customers easily.
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Categories in common with HaloCRM:
Customer Communications Management
Social Customer Service
Customer Self-Service
Help Desk
Live Chat
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Freshdesk
By Freshworks
4.4/5
(3,700)
Product Description
Freshdesk is a cloud-based helpdesk software that streamlines customer conversations across multiple channels including email & phone. It enables faster collaboration with your support team for quick responses to your customer. With 150+ integrations, we make it simple for businesses to provide superior customer support. We are trusted by 100,000+ companies across different industries.
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Categories in common with HaloCRM:
Customer Communications Management
Social Customer Service
Customer Self-Service
Help Desk
Live Chat

Front
By Front App
4.7/5
(2,416)
Product Description
Front takes out the pain of shared inboxes (contact@, team@, jobs@...) by introducing collaboration in email.
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Categories in common with HaloCRM:
Customer Communications Management
Social Customer Service
Customer Self-Service
Help Desk
Live Chat

Tidio
By Tidio
4.6/5
(1,875)
Product Description
Tidio is an all-in-one AI customer support platform that includes help desk issue tracking, live chat, chatbot automation (Flows), and an AI customer service agent (Lyro). The platform allows businesses to manage all customer communication from a single dashboard, including email and social media channels like WhatsApp, Messenger, and Instagram. Tidio’s interactive widget functions as both a live chat plugin and a chatbot. With Flows, businesses can create custom chatbot-like automations to automatically provide answers to incoming messages, offer support, and generate leads. Additionally, Lyro uses your knowledge base and FAQs to provide accurate, helpful, and natural answers and solutions in your brand’s unique tone of voice. Lyro can achieve up to a 64% resolution rate, allowing your team to focus on more complex issues.
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Categories in common with HaloCRM:
Customer Communications Management
Social Customer Service
Customer Self-Service
Help Desk
Live Chat

Hiver
By Hiver
4.6/5
(1,274)
Product Description
Hiver transforms your inbox (Gmail or Outlook) into a simple, powerful collaboration and customer support tool.
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Categories in common with HaloCRM:
Customer Communications Management
Social Customer Service
Customer Self-Service
Help Desk
Live Chat

Five9 Intelligent Cloud Contact Center Platform
By Five9
4.1/5
(594)
Product Description
Five9 is the leading global provider of on-demand call center software for telesales, telemarketing, customer service, help desks and order processing.
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Categories in common with HaloCRM:
Customer Communications Management
Social Customer Service
Help Desk
Live Chat
Digital Customer Service Platforms

Zendesk for Customer Service
By Zendesk
4.3/5
(6,700)
Product Description
Zendesk for Customer Service is an AI-powered service solution that’s easy to set up, use, and scale. It offers out-of-the-box functionality that’s simple to modify, helping businesses move faster. Leveraging AI built on billions of CX interactions, Zendesk enhances the entire service experience—from self-service to agents and admins—improving efficiency at scale. Zendesk equips agents with tools, insights, and context to deliver personalized service across all channels, including social messaging, phone, and email. It unifies personalized conversations, omnichannel case management, AI workflows, automation, and a Marketplace of 1800+ apps under one platform. Zendesk QA uses AI to evaluate and improve agent performance, while Workforce Management optimizes scheduling and productivity to ensure readiness during peak times. The solution is easy to implement and adjust without needing IT or developers. Zendesk’s mission is to simplify business complexity and enable meaningful customer connections for companies of all sizes. Serving 130K+ global brands in 30+ languages, Zendesk is headquartered in San Francisco with offices worldwide.
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Categories in common with HaloCRM:
Social Customer Service
Customer Self-Service
Help Desk
Live Chat
Digital Customer Service Platforms

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G2 Advertising
Get 2x conversion than Google Ads with G2 Advertising!
G2 Advertising places your product in premium positions on high-traffic pages and on targeted competitor pages to reach buyers at key comparison moments.
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