Hackrate Ethical Hacking Platform Reviews & Product Details

I have been collaborating with Hackrate for some time as an ethical hacker, and my overall experience has been very positive. The platform clearly reflects the insight of people who truly understand how real-world testing operates. The founders are not only highly experienced but also genuinely supportive, and their approach is evident throughout the entire service. Communication can occasionally be somewhat informal, but I find that it adds to the positive atmosphere. Review collected by and hosted on G2.com.

While Hackrate generally performs very well, there are a few aspects where the user experience could be improved. The reporting UI provides useful information, but it isn’t immediately intuitive sometimes I find myself clicking around to locate the specific details I need. It’s not a major issue, but the interface could benefit from a clearer structure.

The triage team demonstrates strong expertise, though their small size means that during periods of high activity, there can be occasional delays. Review collected by and hosted on G2.com.

The platform is easy to use and well maintained, the programs' rules are concise and straightforward. Important to mention that the team is quick to respond to triage new findings. They take not just the client but also the hackers into account, therefore everyone is happy at the end of a program.

Aside from the bug bounty programs, it also provides personal growth possibilities through Avatao labs which is a big plus. Review collected by and hosted on G2.com.

Relatively few programs present, although it is a new platform, so in time it will be more to choose from. Review collected by and hosted on G2.com.

We use Hackrate for pentesting and vulnerability scanning. Hackrate enables us to manage and track our security assessments and meet requirements through its reporting capabilities and collaborative features. It was quick and easy to get setup in the platform. Additionally, their support team is very responsive and easy to work with. Review collected by and hosted on G2.com.

Quicker retesting during remediation would be appreciated, but their responsiveness helps manage this process. Review collected by and hosted on G2.com.

Hackrate's diverse talent pool, comprising both seasoned and emerging ethical hackers, provides a robust defense against cyber threats. The platform's transparent reporting not only points out vulnerabilities but also educates businesses about potential risks, empowering them to enhance their cybersecurity measures proactively.

Notably, Hackrate offers a competitive pricing model, delivering exceptional value to businesses without sacrificing quality. While excelling in various aspects, there's room for growth in expanding educational resources to further support businesses in refining their internal cybersecurity practices. Review collected by and hosted on G2.com.

No real downside of the platform, although maybe the UX could be improved a little. Review collected by and hosted on G2.com.

Very flexible, proactive and enthusiastic team. They hold your hand so that your bug bounty program isn't just sitting in the background but actually attracts hackers to cover your software. The UI is to the point and covers the fundamentals required for managing your program. Review collected by and hosted on G2.com.

This is a rather new platfor, so the user interface is not polished over multiple generations yet. Review collected by and hosted on G2.com.

Hackrate is a fantastic service, and they were incredibly attentive to our needs. Everything we needed for our pentest was taken care of with white-glove service, and we felt truly confident in the results and pentest report. Our security posture is better, our pentest report is a super valuable document, and we've been able to sign key deals thanks to Hackrate's help. Review collected by and hosted on G2.com.

The only downsite to Hackrate is that their portal experience is not as polished as some of the better-known providers in the space. The ticketing system is not that easy to use and the login experience is a bit clunky. But this is a small price to pay for the value they provide! Review collected by and hosted on G2.com.

The user interface is straightforward and user-friendly, accompanied by exceptional customer support. Hackrate stands out as an excellent option for us, as they not only facilitate a smooth implementation process but also enhance the performance of our programs with their expertise in bug bounty. Our favorite feature is called HackGATE. Review collected by and hosted on G2.com.

We have no complaints or dislikes regarding Hackrate. Review collected by and hosted on G2.com.

fast and effective communication, detailed feedback about the product Review collected by and hosted on G2.com.

I couldn't provide an example for that at the moment. Review collected by and hosted on G2.com.

Hackrate team stands as a continual, dependable ally in cybersecurity, rather than just a one-off pentesting service. Their platform's dashboards are designed for ease of use, offering a detailed and clear picture of the current state of security assessments. Review collected by and hosted on G2.com.

Although there is potential for enhancements in the frontend, my overall satisfaction with Hackrate remains unchanged Review collected by and hosted on G2.com.

Hackrate customer service guided me through all specific requests, they helped me to understand what I really need and how can we get there. Their service is really about helping and supporting. Review collected by and hosted on G2.com.

I didn't have any issues, so it's difficult to fill the required minimum characters. :) Review collected by and hosted on G2.com.