Hackrate Ethical Hacking Platform Reviews & Product Details

One of the first things I noticed immediately after enrolling was the fact that the platform itself provides for the personal growth of enrolled researchers through Avatao's labs and training grounds. This is not so obvious and not all bug bounty platforms do this. It makes one wonder about the mindset of those who developed it and continue to maintain it from the steady state.

The platform is also continuously updated, there are always new features added from time to time, which is interesting from a usability point of view, but also intriguing because it teases registered hackers to try and find new vulnerabilities on the internal bug bounty program.

The policies of the bounty programs present are also very precise and clear. Review collected by and hosted on G2.com.

There isn't much choice of bug bounty programs among the present yet, but considering that the platform is relatively new it's perfectly normal and kinda expected. Review collected by and hosted on G2.com.

Hackrate runs our bug bounty program efficiently and effectively, at a fraction of the cost of the competition. They manage a steady report influx by growing their ethical hacker base, whose reports provide usable security insights. Their support is stellar, and some platform features were even tailored specifically to our program's needs. Review collected by and hosted on G2.com.

Some configs like the dashboard user, report access, and notification management are still a manual process through support emails. Works for us (our dashboard user base is rather stable), but it would be cumbersome if you regularly onboard/offboard employees to report management. Review collected by and hosted on G2.com.

We got what we were offered. Most critical vulnerabilities were identified within a week. Quick follow up and happiness. Review collected by and hosted on G2.com.

I cannot complain as the project was overall meeting our expectations both from technical as well as pricing/commercial perspective. Review collected by and hosted on G2.com.

Hackrate was infinitely agile when they tested our software, Airnip: their experts spent a lot of time getting to know deeply our services and used that knowledge to check all the security aspects of it. Our service has been examined not just as software but also as a service whose principal aim is to protect its customer's data.

They always replied amazingly quickly to any complex questions we had. Review collected by and hosted on G2.com.

We had authentication issues at first but they solved them very fast. Review collected by and hosted on G2.com.

Multiple ethical hackers are testing our platform, with different backgrounds and penetration ideas to attack. The platform collects the possible issues and provides a great UI to go through all of them internally with my team. Review collected by and hosted on G2.com.

It's hard to find something I dislike. One minor thing is that the same issue was addressed from different angles, so I had to keep in mind that 8 issues are one group of issues. A grouping option or some kind of tagging would help in this. Review collected by and hosted on G2.com.

The professionalism behind, flexibility to adapt to their customer needs while keeping a close eye on the market and the overall services offered. Prices are also super competitive. We especially like the different mindset than some of their bigger competitors. Review collected by and hosted on G2.com.

We can't complain so far. Maybe one, they are still young on the market, but that can also be an advantage. Review collected by and hosted on G2.com.

Hackrate educational opportunities were beneficial for me since I started my learning path in ethical hacking. My most favorite is the capture the flag, but there are several types of other learning opportunities. Review collected by and hosted on G2.com.

Nothing so far, I like the overall product as it is. Review collected by and hosted on G2.com.

The Hackrate team has a good understanding of the technical side of hacking, but also understands what motivates or demotivates hackers. They demonstrated the ability to sign-up top-tier hackers who then engage with customer programs and produce quality vulnerability reports that is easy to act on. Review collected by and hosted on G2.com.

Albeit Hackrate is very well regarded in the hacking community, the number of programs they are managing is low. Review collected by and hosted on G2.com.

Customer service, quality of the job, and the innovative attitude. Review collected by and hosted on G2.com.

Nothing, service level was excellent, enjoyed the work with the Hackrate team. Review collected by and hosted on G2.com.

The implementation of our new program was quick. Moreover the Hackrate team was helpful during the process. They have professional documents and processes. We are satisfied with the platform as well. Review collected by and hosted on G2.com.

Hackrate has limited capatibility to help fix vulnerabilities, but sometimes their hackers give solution about the resolution process. Review collected by and hosted on G2.com.