Gymflow Reviews & Product Details

Gymflow made our migration to a modern membership + access-control workflow genuinely smooth. We run a leisure facility (gym + pool) within a hotel/resort environment and needed reliable membership management, billing/renewals, bookings, and physical entry access.

The standout is the flexibility around access logic and integrations: the PDK (ProdataKey) integration works well for mapping memberships to PDK Access Groups, and the facility-based “booking access” approach is a smart way to grant time-bound access when someone has a class/booking. The platform is easy to operate once configured, and the member activation flow is clear.

Most importantly, customer support has been exceptional — fast responses, practical guidance, and even a short walkthrough video + a ready-to-send activation email template. That level of hands-on support made rollout and member comms significantly easier. Review collected by and hosted on G2.com.

wo small areas for improvement:

System emails currently send from a “no-reply@gymflow.io

” address unless you configure a branded sender domain via DNS. This is workable (we include our own contact details in the email body), but branded sending would feel more polished out of the box.

The Access setup concepts (Membership Access Group vs Facility/Booking Access) are powerful but can be slightly confusing on first setup. A bit more in-app guidance/tooltips or a clearer “recommended configuration” wizard for common setups (members 24/7 + booking-based access for non-members) would make onboarding even faster.

Overall, these are minor — the core product and support have been excellent. Review collected by and hosted on G2.com.

The interface for customers and administrators is effortless to use. I am a solo entrepreneur with at least 45 hours on the gym floor every week plus time spent writing programs. My schedule has no room to deal with an awkward, convoluted front office system. I learned how to use Gymflow in a few hours. Customer service is also the best I've encountered amongst gym-focused softwares. I used Xplor Triib for several years but also tried other popular options like PushPress and TeamUp. Gymflow is the best one. Review collected by and hosted on G2.com.

Gymflow is a very capable platform but it's still in its "embryonic" stages in some ways. There are a few key features that I would like to have BUT the development team is currently working most of them to my knowledge. The developers are also accessible and open-minded, which means suggestions are always welcome. Review collected by and hosted on G2.com.

I am extremely impressed with Gymflow’s customer service. I love that I can message a representative at any time and generally receive a response within an hour, which is incredibly convenient. Their responsiveness and ability to quickly solve specific problems have significantly contributed to a fantastic user experience. I also find it great how Gymflow integrates with our accounting software, making tracking cash inflows and revenue much more straightforward. The initial setup of Gymflow was highly convenient, especially since we transitioned from an outdated system. Considering the complexity of exporting data and entering new members manually, the process went remarkably well. I appreciate how Gymflow effectively replaced our older software, which lacked modern integrations and internet connectivity, providing a more seamless and connected platform. Review collected by and hosted on G2.com.

The add-on features in Gymflow are currently lacking. I would like them to be more developed because they are crucial for our operations, particularly for creating specific membership add-ons such as 24 hour access. Although this improvement is in the pipeline, it's currently a limitation that I'm willing to wait to be addressed. I would also like to see a Shopify integration at some point as we do have a supplement shop inside our gym. Review collected by and hosted on G2.com.

I appreciated that Gymflow figured out how to make the platform work for my business from the very beginning. Unlike other apps that require workarounds, Gymflow actually adapts to how I run my business. What I value most is that they operate the same way I do—strongly focused on customer service. I get near-immediate responses when I have questions, and Isaac and his team move quickly to solve issues or make needed adjustments. I never feel like just another account. They make me feel valued, and that matters to me. Review collected by and hosted on G2.com.

Nothing. I love Gymflow. Review collected by and hosted on G2.com.

Excellent software, very user friendly. The user interface is great Review collected by and hosted on G2.com.

Some limitations with features etc. you can’t change some

Settings/reports Review collected by and hosted on G2.com.

Gymflow is a very user friendly gym management software solution for staff and members. The marketing tool in particular is what attracted me to work with Gymflow. Review collected by and hosted on G2.com.

It's been a seamless transition so nothing so far. Review collected by and hosted on G2.com.

So helpful, the team at Gymflow really care about your business and whats best for you. No unreasonable timelines, really quick and reactive to find a solution thats best for your business.

Integration is easy and the team are really transaprent about what is possible - no promising you the world and not being able to deliver!

Transparent and fair product pipeline, thats informed by the customer, so you know what is coming and what new features are being released. Review collected by and hosted on G2.com.

Nothing so far! No issues, the team are very thoughtful about how to make the product work for your business Review collected by and hosted on G2.com.

Isaac, the owner, worked incredibly efficiently, professionally, and was extremely knowledgeable. Can't recommend Gymflow enough. Review collected by and hosted on G2.com.

Nothing but good things to say! Great experience so far! Review collected by and hosted on G2.com.

i love the simplicity and admin interface that allows me to be effficient in my gym easy to navigate and easy to understand how it works. also works well with my gym door system and im able to add modify anything i want at all times. customer support is very efficient and trys to find solutions right away if i cant do it. Review collected by and hosted on G2.com.

so far i like everything it can probably work more on dessing and more features Review collected by and hosted on G2.com.

Gymflow was a life saver for our gym! We are able to generate revenue without having to physical staff our gyms. Isaac and his team are knowledgable and fixed all our issues quickly. We had started with another company and had major issues with door access and memberships. Gymflow came on board and handled everything with professinalism and made our customers very happy. Review collected by and hosted on G2.com.

I have found no downsides to Gymflow. Gymflow is extermely easy to use Review collected by and hosted on G2.com.