# Gymflow Reviews **Vendor:** Gymflow **Category:** [Gym Management Software](https://www.g2.com/categories/gym-management) **Average Rating:** 4.8/5.0 **Total Reviews:** 35 ## About Gymflow Gymflow is a comprehensive management solution tailored specifically for gyms and fitness studios, designed to enhance operational efficiency and improve member experiences. This software provides a suite of tools that streamline various aspects of gym management, from member engagement to operational oversight, making it an essential resource for fitness facilities looking to optimize their services. Targeted primarily at gym owners and studio managers, Gymflow caters to a diverse audience that includes independent fitness studios, large gym chains, and personal trainers. The platform is particularly beneficial for those who seek to enhance member retention and satisfaction while simplifying administrative tasks. With features that address specific use cases such as scheduling, billing, and marketing, Gymflow enables users to focus more on delivering quality fitness experiences rather than getting bogged down by operational complexities. One of the standout features of Gymflow is it's members app (branded app available), with built in access control. Giving customers one place for sign ups, bookings, purchases and access, making it easier for them to do business with your gym. Additionally, Gymflow offers intuitive management tools that simplify day-to-day operations, such as member sign-ups, attendance tracking, and payment processing. These features not only save time but also reduce the likelihood of errors, allowing gym staff to concentrate on member interactions and service quality. Furthermore, Gymflow includes robust sales and marketing functionalities that empower gym owners to drive growth effectively. Users can create targeted marketing campaigns, manage promotions, and analyze customer data to identify trends and opportunities. The platform’s analytics capabilities provide valuable insights into member behavior and operational performance, enabling informed decision-making that can lead to increased revenue and improved member satisfaction. By leveraging these insights, gym owners can tailor their offerings to better meet the needs of their clientele. Overall, Gymflow stands out in the fitness management software category by providing a holistic approach to gym operations. Its combination of member engagement tools, operational management features, and data-driven insights makes it a valuable asset for any fitness facility aiming to enhance its services and achieve sustainable growth. ## Gymflow Pros & Cons **What users like:** - Users commend Gymflow's **exceptional customer support** , noting fast responses and practical guidance that enhance their experience. (5 reviews) - Users find Gymflow to be **incredibly user friendly** , requiring minimal training for staff and ensuring smooth operations. (5 reviews) - Users commend Gymflow for its **exceptional communication and support** , making onboarding and ongoing assistance seamless and efficient. (3 reviews) - Users appreciate the **exceptional customer service** of Gymflow, experiencing prompt responses and personalized support throughout. (2 reviews) - Users value the **smooth integration** of Gymflow with existing systems, enhancing flexibility and modern workflow efficiency. (2 reviews) - Response Speed (2 reviews) - Setup Ease (2 reviews) - Easy Integrations (1 reviews) - Users appreciate the **efficiency improvement** with GymFlow, enhancing operations and overall management with minimal training required. (1 reviews) - Functionality Features (1 reviews) **What users dislike:** - Users note the **email limitations** due to the default no-reply address, impacting initial professionalism in communication. (1 reviews) - Users note **inadequate reporting** capabilities, limiting their ability to customize settings and extract meaningful insights. (1 reviews) - Users face **integration problems** with Gymflow, particularly for crucial add-ons and Shopify connectivity for their operations. (1 reviews) - Users feel a **lack of features** , but appreciate the developers' willingness to improve and incorporate suggestions. (1 reviews) - Users note the **limited features** of Gymflow, restricting customization of settings and reports. (1 reviews) - Users note the **missing features** in Gymflow, particularly those vital for operations and membership customization. (1 reviews) - Unclear Instructions (1 reviews) ## Gymflow Reviews ### 1. Smooth Migration, Flexible Access Control, and Exceptional Support **Rating:** 5.0/5.0 stars **Reviewed by:** Andy X. | CTO, Mid-Market (51-1000 emp.) **Reviewed Date:** January 23, 2026 **What do you like best about Gymflow?** Gymflow made our migration to a modern membership + access-control workflow genuinely smooth. We run a leisure facility (gym + pool) within a hotel/resort environment and needed reliable membership management, billing/renewals, bookings, and physical entry access. The standout is the flexibility around access logic and integrations: the PDK (ProdataKey) integration works well for mapping memberships to PDK Access Groups, and the facility-based “booking access” approach is a smart way to grant time-bound access when someone has a class/booking. The platform is easy to operate once configured, and the member activation flow is clear. Most importantly, customer support has been exceptional — fast responses, practical guidance, and even a short walkthrough video + a ready-to-send activation email template. That level of hands-on support made rollout and member comms significantly easier. **What do you dislike about Gymflow?** wo small areas for improvement: System emails currently send from a “no-reply@gymflow.io ” address unless you configure a branded sender domain via DNS. This is workable (we include our own contact details in the email body), but branded sending would feel more polished out of the box. The Access setup concepts (Membership Access Group vs Facility/Booking Access) are powerful but can be slightly confusing on first setup. A bit more in-app guidance/tooltips or a clearer “recommended configuration” wizard for common setups (members 24/7 + booking-based access for non-members) would make onboarding even faster. Overall, these are minor — the core product and support have been excellent. **What problems is Gymflow solving and how is that benefiting you?** We needed a single system to manage leisure memberships for a gym + pool (within a hospitality/resort operation), including: member records, renewals/billing, booking-based access (e.g., pay-per-session pool bookings), and automated door/turnstile entry control. Gymflow is solving the “admin + access control” gap: instead of manually checking membership status and granting access at reception, we can link memberships and bookings to access groups so the right people get access at the right time. This reduces front desk workload, improves control/compliance, and provides a better member experience (self-service activation, account management, and booking workflow). It also made communicating the switch to members much easier through the activation email process. **Official Response from Isaac Buchanan:** > Hey Andy, Thanks for the great feedback, it's been a pleasure to onboard you and your feedback is always welcomed! Glad to have you up and running and looking forward to continuing to support you! Isaac- Founder ### 2. Effortless UI and Best-in-Class Customer Service—Gymflow Is the Best **Rating:** 5.0/5.0 stars **Reviewed by:** JJLederach . | Owner/Head Trainer, Small-Business (50 or fewer emp.) **Reviewed Date:** February 13, 2026 **What do you like best about Gymflow?** The interface for customers and administrators is effortless to use. I am a solo entrepreneur with at least 45 hours on the gym floor every week plus time spent writing programs. My schedule has no room to deal with an awkward, convoluted front office system. I learned how to use Gymflow in a few hours. Customer service is also the best I've encountered amongst gym-focused softwares. I used Xplor Triib for several years but also tried other popular options like PushPress and TeamUp. Gymflow is the best one. **What do you dislike about Gymflow?** Gymflow is a very capable platform but it's still in its "embryonic" stages in some ways. There are a few key features that I would like to have BUT the development team is currently working most of them to my knowledge. The developers are also accessible and open-minded, which means suggestions are always welcome. **What problems is Gymflow solving and how is that benefiting you?** Gymflow streamlines my day-to-day operations: client scheduling, billing, and communication via email and text. Every feature is quick, easy, and functions properly. Gymflow is also VERY cost effective for a small operator like me and that is critical. Other platforms that cost more do NOT offer any additional utility. Gymflow is a premium product at an appropriate price in my opinion. **Official Response from Isaac Buchanan:** > Hi James, What terrific feedback THANK YOU! I've shared your feedback with our team and they are very appreciative of your kind words. Looking forward to continuing to deliver a great experience and many more features to support your business. Regards, Isaac - Founder ### 3. Comprehensive Gym Membership Management with Stellar Support **Rating:** 5.0/5.0 stars **Reviewed by:** Nicolas L. | General Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 05, 2024 **What do you like best about Gymflow?** I am extremely impressed with Gymflow’s customer service. I love that I can message a representative at any time and generally receive a response within an hour, which is incredibly convenient. Their responsiveness and ability to quickly solve specific problems have significantly contributed to a fantastic user experience. I also find it great how Gymflow integrates with our accounting software, making tracking cash inflows and revenue much more straightforward. The initial setup of Gymflow was highly convenient, especially since we transitioned from an outdated system. Considering the complexity of exporting data and entering new members manually, the process went remarkably well. I appreciate how Gymflow effectively replaced our older software, which lacked modern integrations and internet connectivity, providing a more seamless and connected platform. **What do you dislike about Gymflow?** The add-on features in Gymflow are currently lacking. I would like them to be more developed because they are crucial for our operations, particularly for creating specific membership add-ons such as 24 hour access. Although this improvement is in the pipeline, it's currently a limitation that I'm willing to wait to be addressed. I would also like to see a Shopify integration at some point as we do have a supplement shop inside our gym. **What problems is Gymflow solving and how is that benefiting you?** Gymflow provides an all-in-one platform for managing memberships, classes, personal training, scheduling, and add-ons, streamlining our operations. **Official Response from Isaac Buchanan:** > We're glad to hear that you find Gymflow to be a clean and comprehensive gym management software. Our team is committed to providing quick and helpful support, and we're thrilled that the database migration went smoothly for you. ### 4. Exceptional Service with Flawless Functionality **Rating:** 5.0/5.0 stars **Reviewed by:** Tammy F. **Reviewed Date:** January 19, 2026 **What do you like best about Gymflow?** I appreciated that Gymflow figured out how to make the platform work for my business from the very beginning. Unlike other apps that require workarounds, Gymflow actually adapts to how I run my business. What I value most is that they operate the same way I do—strongly focused on customer service. I get near-immediate responses when I have questions, and Isaac and his team move quickly to solve issues or make needed adjustments. I never feel like just another account. They make me feel valued, and that matters to me. **What do you dislike about Gymflow?** Nothing. I love Gymflow. **What problems is Gymflow solving and how is that benefiting you?** Gymflow solves my unique business model needs without any workarounds, unlike competitors. Their customer service is impressive, offering quick responses and solutions that make me feel valued. **Official Response from Isaac Buchanan:** > Hey Tammy, what a review! I've shared with our team to ensure they get the nice works. We all love what we do, and helping businesses like yours on our platform but it's always a pleasure working with you. You give great feedback, your patient and always work with us, it's a delight. Thanks so much for being a customer on Gymflow! Isaac - Founder ### 5. Excellent, User-Friendly Software with a Great Interface **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** January 15, 2026 **What do you like best about Gymflow?** Excellent software, very user friendly. The user interface is great **What do you dislike about Gymflow?** Some limitations with features etc. you can’t change some Settings/reports **What problems is Gymflow solving and how is that benefiting you?** Keeping track of members, leads, payments and access to the gym **Official Response from Isaac Buchanan:** > Thanks very much for your review, it's been great helping you launch your new gym with us and looking forward to continuing to help you grow! ### 6. Amazing customer service! **Rating:** 5.0/5.0 stars **Reviewed by:** Chris B. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** October 25, 2024 **What do you like best about Gymflow?** Gymflow is a very user friendly gym management software solution for staff and members. The marketing tool in particular is what attracted me to work with Gymflow. **What do you dislike about Gymflow?** It's been a seamless transition so nothing so far. **What problems is Gymflow solving and how is that benefiting you?** Gymflow has an excellent marketing solution which allows all of my leads to be stored in their database so it is easy to track and convert potential new members. **Official Response from Isaac Buchanan:** > Thanks for the positive feedback Chris, it's been great having you on the platform and seeing you do well! ### 7. Super simple, helpful and transparent **Rating:** 5.0/5.0 stars **Reviewed by:** India K. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** September 08, 2024 **What do you like best about Gymflow?** So helpful, the team at Gymflow really care about your business and whats best for you. No unreasonable timelines, really quick and reactive to find a solution thats best for your business. Integration is easy and the team are really transaprent about what is possible - no promising you the world and not being able to deliver! Transparent and fair product pipeline, thats informed by the customer, so you know what is coming and what new features are being released. **What do you dislike about Gymflow?** Nothing so far! No issues, the team are very thoughtful about how to make the product work for your business **What problems is Gymflow solving and how is that benefiting you?** All the back end tech **Official Response from Isaac Buchanan:** > Thank you India, glad to hear it's been a smooth process with Gymflow and that you are feeling confident with the product! ### 8. 10/10 Hands down **Rating:** 5.0/5.0 stars **Reviewed by:** Jesse B. | Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 26, 2024 **What do you like best about Gymflow?** Isaac, the owner, worked incredibly efficiently, professionally, and was extremely knowledgeable. Can't recommend Gymflow enough. **What do you dislike about Gymflow?** Nothing but good things to say! Great experience so far! **What problems is Gymflow solving and how is that benefiting you?** Class registration, proficiency in leads and appointment setting. **Official Response from Isaac Buchanan:** > Thank you for the glowing review! We're here to assist with any of your class registration or appointment setting needs, so please don't hesitate to reach out. ### 9. if you have gym you need this software. No brainer gym owners. **Rating:** 5.0/5.0 stars **Reviewed by:** Jose H. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 24, 2024 **What do you like best about Gymflow?** i love the simplicity and admin interface that allows me to be effficient in my gym easy to navigate and easy to understand how it works. also works well with my gym door system and im able to add modify anything i want at all times. customer support is very efficient and trys to find solutions right away if i cant do it. **What do you dislike about Gymflow?** so far i like everything it can probably work more on dessing and more features **What problems is Gymflow solving and how is that benefiting you?** is helping me keep track of my leads and clients from memberships to trial codes and even inventory or able to add products for people to buy on their gymflow portal. **Official Response from Isaac Buchanan:** > We're thrilled to hear that Gymflow has been a great fit for your gym and that you've found the admin interface to be efficient and easy to navigate. We're constantly working on enhancing the user experience, so your feedback about design and features is valuable to us. ### 10. Best Gym Software in the business **Rating:** 5.0/5.0 stars **Reviewed by:** Hannah D. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 25, 2023 **What do you like best about Gymflow?** Gymflow was a life saver for our gym! We are able to generate revenue without having to physical staff our gyms. Isaac and his team are knowledgable and fixed all our issues quickly. We had started with another company and had major issues with door access and memberships. Gymflow came on board and handled everything with professinalism and made our customers very happy. **What do you dislike about Gymflow?** I have found no downsides to Gymflow. Gymflow is extermely easy to use **What problems is Gymflow solving and how is that benefiting you?** We had a different software company that would not intergrate with our door system causing our members a lot of frustation and confusion. Gymflow manually intergrated all of our members and got them immediate access. **Official Response from Isaac Buchanan:** > Thank's Hannah, so glad we got you all setup and things are working smoothly for your business with our Kisi Integration and other features! ### 11. Powerful and Intuitive Software **Rating:** 5.0/5.0 stars **Reviewed by:** Azure Fitness S. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 23, 2023 **What do you like best about Gymflow?** Simplicity of use, fast and reliable support staff, access integration, mobile apps **What do you dislike about Gymflow?** I've been using Gymflow for over a year now, and I have not found any particular item that I would have cause to deem a downside. Any suggestion that the users bring forward is addressed and I value that greatly. **What problems is Gymflow solving and how is that benefiting you?** Gymflow has recently added full access integration to its mobile app which significantly reduces work load. It has also introduced staff accounts with different access levels to sensitive info or admin capacities. Gymflow has also added a development "roadmap" so that users can see what items are being worked on, suggested, considered, etc. **Official Response from Isaac Buchanan:** > Hi David, Thanks so much for the positive review, you have really been a great user and we appreciate all your feedback to date and how you have dived in and figure it out. Glad to see your business thriving! ### 12. Amazing gym software management app **Rating:** 5.0/5.0 stars **Reviewed by:** Jacques K. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 08, 2024 **What do you like best about Gymflow?** Easy to navigate and use. I love the simple design. **What do you dislike about Gymflow?** There isn't much i dislike, I know the software is still developing and I am excited to see it grow. **What problems is Gymflow solving and how is that benefiting you?** Selling membership and clas bookings. **Official Response from Isaac Buchanan:** > It's great to hear that Gymflow is helping you with membership sales and class bookings. We're dedicated to providing solutions that benefit our customers and make managing a gym easier. ### 13. Clean and simple to use **Rating:** 4.5/5.0 stars **Reviewed by:** Faaris M. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** January 04, 2024 **What do you like best about Gymflow?** Reports section is very helpful - as well i like the web integration and how good this looks from a users perspective **What do you dislike about Gymflow?** missing a few key aspects - sms feature - ability to schdule reminders for tasks like sales calls -queing memberships directly from a members profile **What problems is Gymflow solving and how is that benefiting you?** great integrational usage with website and door access **Official Response from Isaac Buchanan:** > We're glad to hear that you find Gymflow clean and simple to use. The reports section and web integration are indeed designed to provide a helpful and visually appealing experience for our users. We appreciate your feedback on the missing features, and we'll definitely take that into consideration for future updates. ### 14. Great Customer Service **Rating:** 4.0/5.0 stars **Reviewed by:** Zach E. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 24, 2024 **What do you like best about Gymflow?** Isaac and Sam are great people that have the clients needs put first. They are speedy and detailed in trying to help me through situations that arise as my colleagues and I begin our journey through GymFlow **What do you dislike about Gymflow?** Some of the processes are unlike others that I've used, but the good thing is there's a place to make suggestions as GymFlow grows and tries to put the consumers needs first **What problems is Gymflow solving and how is that benefiting you?** Client reports and class build outs **Official Response from Isaac Buchanan:** > Thanks Zach, we strive to prioritize our clients' needs and provide speedy, detailed assistance. Thank you for your feedback and for being a part of our GymFlow community. ### 15. gymflow **Rating:** 2.5/5.0 stars **Reviewed by:** Gaelle T. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 04, 2024 **What do you like best about Gymflow?** I find their payment management very member friendly **What do you dislike about Gymflow?** there are still a few key areas that needs to still be developed **What problems is Gymflow solving and how is that benefiting you?** they are constantly updating and improving their software **Official Response from Isaac Buchanan:** > Thank you for sharing your thoughts on our payment management system. We are continuously working to improve our software and appreciate your support. Your feedback helps us identify areas for development and ensures that we are meeting the needs of our members. ### 16. Responsive, Solution Based, Friendly, and To the Point Customer Service **Rating:** 4.5/5.0 stars **Reviewed by:** Al K. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 26, 2023 **What do you like best about Gymflow?** While they are still working out minor details, their dedication to helping you solve your problems and understand their system is better than nearly anyone else. They try to solve problems as they come and are willing to answer a barrage of questions patiently if necessary. Response times are always near immediate, and they want your onboarding process to be as smooth as possible. **What do you dislike about Gymflow?** The payouts for the card reading system are a little slower than we had expected at first. The system is still new as well, so some minor glitches pop up every once in a while. So far, we have found no issues that hold up sales. They are updating everything soon, and I expect much of what we found will be fixed in the update. **What problems is Gymflow solving and how is that benefiting you?** Gymflow is helping us with our client onboarding, scheduling, and charging. Adding Gymflow has already saved our team about 2-3 hours of work per day in managing our schedule, about 2-3 hours a month in managing membership dues, and it has made onboarding new clients seamless. **Official Response from Isaac Buchanan:** > Thanks Al, its been great to onboard you and we are loving your brand and how you're progressing so far with us. Looking forward to the next update as well and keep that feedback coming our way! ### 17. Simple, clean, easy to use. **Rating:** 4.0/5.0 stars **Reviewed by:** Sean S. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 03, 2023 **What do you like best about Gymflow?** Simplicity of the interface Appearance and ease of use of the app Responsiveness of Isaac & Sam with support and troubleshooting **What do you dislike about Gymflow?** No appointment booking feature (although this will be here shortly) **What problems is Gymflow solving and how is that benefiting you?** Having one simple and straightforward member management software that goes from lead capture all the way through to member sign up, rather than having two or three different softwares for this process. **Official Response from Isaac Buchanan:** > Hi Sean, Thanks for giving us a positive review, its been great getting to know you and your business during onboarding. Looking forward to getting you onto the appointment bookings feature later in the year! ### 18. Highly recommended! **Rating:** 5.0/5.0 stars **Reviewed by:** Kathleen Y. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 28, 2023 **What do you like best about Gymflow?** Our organization recently migrated over to using the Gymflow app. The migrations process was effortless from a consumer standpoint. It was quick, smooth and went through without a hitch for the members. The Gymflow team was responsive, friendly and helpful with any questions we had. The new app is simple and easy to manage for both our organization and for the members. **What do you dislike about Gymflow?** Looking forward to seeing all it can do! **What problems is Gymflow solving and how is that benefiting you?** Easy member management. **Official Response from Isaac Buchanan:** > Thanks for this Kathleen, was great to get you using the new app and access system and glad its been a smooth transition for you :) Happy to be working with you! ### 19. Amazing Customer Service! Always listening and striving to improve! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Professional Training & Coaching | Small-Business (50 or fewer emp.) **Reviewed Date:** November 18, 2023 **What do you like best about Gymflow?** Their customeer service is top notch! They listen to what you need and always look to incorporrate it some how! Also always speedy on responding! **What do you dislike about Gymflow?** A bit limited on features but they are always realsing a new version to combat this **What problems is Gymflow solving and how is that benefiting you?** Scheduling and payments **Official Response from Isaac Buchanan:** > Thanks so much for your kind words. We love to hear from you and glad you noticed we are always working in the background to continually develop the platform :) ### 20. Gymflow has been a great change to my business **Rating:** 5.0/5.0 stars **Reviewed by:** Cody B. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 10, 2023 **What do you like best about Gymflow?** Client management is great Booking/Scheduling made easy. Isaac (Founder) Is unbelievably helpful and great to work with. If gymflow does not have a solution to your need Isaac does whatever he can to come up with a solution. Having switched from square - the customer service is completely unmatched (square customer service was awful). He is passionate about his product and will do whatever is needed to help. **What do you dislike about Gymflow?** The only things I disliked about gymflow were minor UI things and the initial account creation steps. However, after taking good feedback notes and presenting them to Isaac - He came up with solutions to be implemented in the new GymFlow Version. **What problems is Gymflow solving and how is that benefiting you?** Session tracking is the MAJOR problem that gymflow has solved. I tracked every session in Excel for every client, and I, without a doubt, gave sessions away for free. The ability to have a system that does all of that session tracking for me is well worth the cost. **Official Response from Isaac Buchanan:** > Thank you for review Cody! It's been a pleasure working with you and we value the feedback you have given to us so far. We are looking forward to continuing to implement changes and improvements ... well forever! ### 21. The best customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Janna M. | Associate Professor, Small-Business (50 or fewer emp.) **Reviewed Date:** April 06, 2023 **What do you like best about Gymflow?** Isaac helped me set up a gym by integrating systems to automate my business. He is knowledgeable about all of the moving pieces making the experience of setting up a business with no previous knowledge bearable. He was friendly, prompt, and patient. I could not have asked for a smoother set up. **What do you dislike about Gymflow?** I don't like that we have to do zaps instead of all those options being built in. **What problems is Gymflow solving and how is that benefiting you?** People become members of my gym through the gymflow application. They pay for their membership through gymflow. Gym flow is also linked to my door access system so when a member does not pay, access to the gym is paused. **Official Response from Isaac Buchanan:** > Thank's for the valuable feedback Janna, it's been really nice to see the progress of your new gym launch! Noted on the Zaps, looking forward to integrating that a bit more with Gymflow so there is less to manage your side with Zapier. Onwards and upwards and cant wait to see where we are at in 6 months time! ### 22. Gymflow review from a satisfied group fitness instructor **Rating:** 5.0/5.0 stars **Reviewed by:** Aurora B. | Group Fitness Instructor, Personal Trainer, Small-Business (50 or fewer emp.) **Reviewed Date:** January 05, 2023 **What do you like best about Gymflow?** I find Gymflow to be very user friendly, it has a good layout (easy to find different things--from schedule to metrics overviews, etc), and I find the layout to be aesthetically appealing! **What do you dislike about Gymflow?** I'm not 100% sure if this is an issue with Gymflow, or the studio I work for, but we had issues synching class sign-ups from ClassPass. The front desk has to manually enter ClassPass participants into Gymflow. Again, I'm not 100% sure if that's an issue with Gymflow itself, or more so a reflection of the studio I'm at (they were trying to link a lot of services into one area--independent training, private training, classes, etc, so perhaps it just wasn't working because they're trying to tackle too many things at once). **What problems is Gymflow solving and how is that benefiting you?** At the studio I work at we have utilized it for class and personal training schedules. We needed a platform that would show all of these schedules in one place, and Gymflow has done just that. **Official Response from Isaac Buchanan:** > Hi Aurora, thanks for your kind words about Gymflow. So good to hear from an instructor and get some different feedback. We are working on a Class Pass integration for 2023 so hopefully that will help streamline things in the future :) ### 23. Very Reliable! **Rating:** 5.0/5.0 stars **Reviewed by:** Alex W. **Reviewed Date:** January 03, 2023 **Official Response from Isaac Buchanan:** > Hi Alex, thanks so much for taking the time to give us your feedback. Its been a pleasure working with you and looking forward to many happy years of partnership with yourself and 24fit! ### 24. Well working and user friendly system **Rating:** 5.0/5.0 stars **Reviewed by:** Arwen K. | Gym Manager, personal and group trainer, Small-Business (50 or fewer emp.) **Reviewed Date:** December 16, 2022 **What do you like best about Gymflow?** 1. set up/orientation: GymFlow is easy to navigate with clear headings and tabs, everything that's related to one thing you can find under one section. The formatting is extremely helpful when conducting work. 2. Member profiles: I like how the member profiles are split up into different tabs, this makes it extremely useful and easy to look back on previous payments and previous memberships. 3. Tasks: you're able to create all kinds of tasks and can set due dates, this comes up under the task section and is a lot easier to use when comparing it to a calendar. 4. Email templates are easy and accessible to use. Using email templates saves us a lot of time. **What do you dislike about Gymflow?** 1. Pause/freeze: When we freeze a members membership, we effectively have to cancel the existing - creating a new membership that then has to be switched over again. The old membership rate does not automatically come across when switching memberships. 2. Product/purchase customisation: I have to add a new product all together when needing to do custom charges. This could be improved through making changes at checkout - being able to manually adjust the amount. 3. Leads: would be useful to know what they are enquiring about? E.G. memberships, follow up on payment, personal training enquiry etc. So we know what to say when we follow up with them. 4. It would be amazing if KISI and GymFlow could integrate together a little more. 5. Members timeline: it would be amazing if we could see a preview of notes left behind on members profile or even better, it would be amazing if we could PIN a note to the top of someone's timeline! If we were able to pin a note to the top, we can all leave notes like "left voicemail 17/12" under the same note. Saving us from clogging up the timeline with "left voicemail" notes! **What problems is Gymflow solving and how is that benefiting you?** Following up on overdue members has become easier using this new system than it was previously. I feel as though with this new system, together as a team we have become more productive. We come into work, we know what we have to do, the tasks tell us, following up on members and bringing up/searching members profiles has never been easier! **Official Response from Isaac Buchanan:** > Wow, what a great in depth review! Thanks so much for making the time Arwen. Thanks for the kind words and your suggestions are noted and were really great, a-lot of these are coming to the platform in 2023 so keep your eyes peeled for updates :) ### 25. This tool is very good but the customer service is better **Rating:** 4.5/5.0 stars **Reviewed by:** Fonda C. | Content Creator, Small-Business (50 or fewer emp.) **Reviewed Date:** December 27, 2022 **What do you like best about Gymflow?** This team understands the needs of a gym owner and supplies them with the tools necessary to maintain and grow their business. The ease of use for the owner and our members really help too. **What do you dislike about Gymflow?** There isn't anything I dislike, there are a few things I would like to have such as tagging to answer certain variables but this is an active conversation I am having with their team. **What problems is Gymflow solving and how is that benefiting you?** It is great to sign up a new member with ease and professionalism, so they feel confident sharing their credit card information. It is awesome to make changes to our packages, and this is seamlessly displayed on our site because the sales page is embedded on our site. **Official Response from Isaac Buchanan:** > Thanks so much for this positive review Fonda! Tagging users is indeed on our roadmap for 2023 so I'll be sure to update when its getting close. Thanks for the kind words on our service, we love helping and speaking to you so be sure to keep reaching out. ### 26. Easy to use **Rating:** 4.5/5.0 stars **Reviewed by:** Eduardo M. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 19, 2023 **What do you like best about Gymflow?** Very easy to use , can log on line using normal browser **What do you dislike about Gymflow?** I cannot think of anything at the moment **What problems is Gymflow solving and how is that benefiting you?** Emails sent to members, webite registration **Official Response from Isaac Buchanan:** > Thanks a-lot for your review Ed, looking forward to continuing to work with you and the Hybrid Fitness team, excited for the next locations to open! ### 27. Great product, great team! **Rating:** 5.0/5.0 stars **Reviewed by:** Matt P. | Managing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** December 15, 2022 **What do you like best about Gymflow?** I have been thoroughly impressed not just by the system but the level of support far exceeds any thing other system I have used in the past. **What do you dislike about Gymflow?** There isn't much not to like, I'm not the day to day user in my company but put a good, easy to system with plenty of support top of my list and have no complaints from my club teams. **What problems is Gymflow solving and how is that benefiting you?** From a top down view Gymflow allows me to keep track at a glance of key figures in the business and react quickly where needed. **Official Response from Isaac Buchanan:** > Thank you Matt! We love working with the whole team at Hybrid Fitness and cant wait to grow with you in the new year as you open more sites! ### 28. A great service with a desire to continually improve and work with the customers needs **Rating:** 4.5/5.0 stars **Reviewed by:** Antony T. | Business development director, Small-Business (50 or fewer emp.) **Reviewed Date:** December 12, 2022 **What do you like best about Gymflow?** The gym flow team are dedicated to working with the customer to ensure the service they offer is of high value. The dashboard view allows a snap shot of performance which is helpful when managing multiple sites. **What do you dislike about Gymflow?** Reporting and the app are still areas to be developed however these are in the development pipeline. **What problems is Gymflow solving and how is that benefiting you?** A clear view on gym performance and member management, as well as a funnel for lead management making the sale process more efficient and effective. **Official Response from Isaac Buchanan:** > Hi Antony, thanks so much for this positive review! We have really enjoyed working with you and team and appreciate the continued feedback as we make changes to the product for the better. Looking forward to discussing further updates with you as they roll out in the new year! ### 29. Amazing experience with GymFlow **Rating:** 4.5/5.0 stars **Reviewed by:** Gaby N. | General Club Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 05, 2023 **What do you like best about Gymflow?** Gymflow is an easy app to use and it has many functions that are helpful with daily tasks which saves a lot of time **What do you dislike about Gymflow?** As a new app there were a few bugs before however, they were fixed pretty quickly **What problems is Gymflow solving and how is that benefiting you?** Gymflow allows me to set tasks for my staff but also we can set everything on there which makes our job way easier **Official Response from Isaac Buchanan:** > Hi Gabi, thanks so much for your positive review. It's been a pleasure working with you and glad we got things nice and smooth for you now. Looking forward to 2023 together! ### 30. Gymflow is a great system, straightforward, crisp & would highly recommend. **Rating:** 5.0/5.0 stars **Reviewed by:** Phil S. | Gym Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 15, 2022 **What do you like best about Gymflow?** Gymflow has a support system where you can contact workers if you're ever struggling. Crisp system, self-explanatory. In the past, when I have used different systems, I have found this one to be by far the best system **What do you dislike about Gymflow?** Honestly, I have no dislikes with gym flow. I have found it super easy to use & can't say a bad word, apart from the occasion glitches. But that has been fixed within the next day **What problems is Gymflow solving and how is that benefiting you?** N/A **Official Response from Isaac Buchanan:** > Thank you Phil, it's been a pleasure working with you across your two locations and it's always nice getting on the phone and working on the promotion or task. Thanks again for the positive feedback! ### 31. Very easy to use, would highly recommend to anyone **Rating:** 5.0/5.0 stars **Reviewed by:** Kelsey G. | Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 18, 2022 **What do you like best about Gymflow?** Gymflow has been very easy to learn, it is straight forward and everything you need is right infront of you. I like being able to see the statistics aswell as how easy it is to complete tasks. **What do you dislike about Gymflow?** Not being able to send text messages or refund part of a full payment. **What problems is Gymflow solving and how is that benefiting you?** Gymflow support has always been beneficial; they are very efficient and always have a resolution for the problem. **Official Response from Isaac Buchanan:** > Hi Kelsey, thanks so much for your positive review! Glad you're finding us easy to use and thanks for the notes on SMS and refunds, both items we have on the roadmap for 2023 :) Speak soon! ### 32. Gymflow Review **Rating:** 4.5/5.0 stars **Reviewed by:** David H. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** December 16, 2022 **What do you like best about Gymflow?** We decided to transition to Gymflow around two years ago. Isaac and his team have constantly developed their application in this period to be consistent and reliable CRM. **What do you dislike about Gymflow?** If their help box was site-specific that would be helpful **What problems is Gymflow solving and how is that benefiting you?** Gymflow is a new and developing company. One of their main strengths is their openness to actively listen to feedback from clients and develop their application **Official Response from Isaac Buchanan:** > Thanks so much for the positive review David! Looking forward to launching multi site management with you and the team next year to make this even easier for you. ### 33. Convenient, easy to manage and adaptive. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** December 19, 2022 **What do you like best about Gymflow?** - Support is just a click away if we have any troubles with it. - Easy access to change templates, add promotions and change up packages. - Easy to manage and teach others to use. - Layout is simple to follow. - The ability for members to process and update their own details is very convenient. **What do you dislike about Gymflow?** Overall, it is great! Just have used another system for so long that it misses things that we use to love. Would love to see in future; the ability to preview notes without clicking view, a greater integration to Kisi, ability to add on memberships, and charge pause fees. **What problems is Gymflow solving and how is that benefiting you?** Keen for multi-site use and what is come to help suit us at 24fit. Not 100% what is yet to come but excited to see what evolves! **Official Response from Isaac Buchanan:** > Thank you so much for your positive review! We are looking forward to releasing multi site management and our deeper Kisi integration in early 2023 :). I appreciate you taking the time to share your opinion, have a great day! ### 34. Excellent Service. Highly recommend **Rating:** 5.0/5.0 stars **Reviewed by:** Dan K. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** December 26, 2022 **What do you like best about Gymflow?** GymFlow is incredibly easy to use for both staff and customers. **What do you dislike about Gymflow?** The current prospecting side of the system requires further development **What problems is Gymflow solving and how is that benefiting you?** User interface is so easy to use and train staff. The most important aspects of the system (collecting payments) can be done with just a few clicks. **Official Response from Isaac Buchanan:** > Thanks very much for the positive review Dan! It's been great having you on the platform for so long. I'm going to reach out to discuss your ideas on the prospecting system, appreciate the feedback. ### 35. Simple, effective, user friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Rebecca C. | Senior gym manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 15, 2022 **What do you like best about Gymflow?** It's easy for new users to become fluent as it's simple and straightforward. **What do you dislike about Gymflow?** App still in development. Will be great when released so members can self manage. **What problems is Gymflow solving and how is that benefiting you?** The development of the app will give members autonomy so self manage their accounts **Official Response from Isaac Buchanan:** > Hi Rebecca, thank you so much for making the time to give us a review :) We are also super excited for the mobile app and cant wait make things even easier! - [View Gymflow pricing details and edition comparison](https://www.g2.com/products/gymflow/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-15+01%3A08%3A15+-0500&secure%5Bsession_id%5D=8fc23db3-10d3-424d-ab51-39e699e08650&secure%5Btoken%5D=9ed54c79aec4dc8c07eae8ae10b5962e4c7ba5ea2cc85e4822f8d6e4bebcd09b&format=llm_user) ## Gymflow Integrations - [Kisi](https://www.g2.com/products/kisi/reviews) - [ProdataKey](https://www.g2.com/products/prodatakey/reviews) - [Xero](https://www.g2.com/products/xero/reviews) ## Gymflow Features **Billing & Revenue - Gym Management** - Automated Collections - Merchandise Sales - Invoicing **Business Management** - Staff Management - Payroll - Analytics and Reporting - Billing and Invoicing **Class Management** - Self-Service Portals - Scheduling - Communications - Recitals and Events **Agentic AI - Gym Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Proactive Assistance **Facility Management - Gym Management** - Scheduling & Reservations - Payroll **Client Manangement** - Personalization - Mobile App **Data & Reporting - Gym Management** - Data Collection - Reports & Dashboards **Integrations** - Marketing Platforms - Point of Sale (POS) Systems **Membership - Gym Management** - Contract Creation - Lead Management - Online Member Portal - Performance Tracking - Marketing Tools ## Top Gymflow Alternatives - [Mindbody](https://www.g2.com/products/mindbody/reviews) - 3.7/5.0 (489 reviews) - [Vagaro](https://www.g2.com/products/vagaro/reviews) - 4.6/5.0 (389 reviews) - [Acuity Scheduling](https://www.g2.com/products/acuity-scheduling/reviews) - 4.7/5.0 (400 reviews)