We recently switched to GymFlow for managing our gym operations, and the experience has been excellent from day one. The software is incredibly user friendly and intuitive, meaning our team needed minimal training to get fully up to speed, which is a huge improvement compared with previous systems we have used.
The support has been outstanding. The quick find help articles are clear and easy to navigate, and whenever we have reached out to the Helpdesk, the responses have been fast, friendly, and consistently resolved our issues on the first attempt. A special mention must go to Isaac and Anna who have been amazing in helping us get acquainted with Gymflow.
We also really value the roadmap feature, which allows us to suggest new ideas and improvements to the platform. It is great to see that other users can upvote suggestions, and that the GymFlow team actively prioritises development based on what is most important to the community. It really makes us feel heard and part of the platform’s evolution.
The billing system is another big plus. Everything is accurate, efficient, and transparent, and we have been paid out quickly every time, which makes cash flow management much simpler.
So far, we have not encountered any bugs or glitches, which has been a refreshing change from previous systems. The platform feels modern, reliable, and stable, and the reporting tools provide great insights without unnecessary complexity.
From a member’s perspective, both the access control system and mobile app work seamlessly, offering a smooth, modern experience that reflects the professional standard we aim to deliver.
Overall, GymFlow combines cutting edge technology, excellent support, and real world functionality. We are really pleased we made the switch and look forward to seeing how the platform continues to grow. Review collected by and hosted on G2.com.
Nothing to note so far. We conducted thorough due diligence on many gym member management software options, and Gymflow ticked the most boxes for our requirements. Everything they said it would do, it has delivered on so far Review collected by and hosted on G2.com.
Hi Josh,
Glad to hear things have gone well, it's been great to see you guys launch with us and how good the result has been for your business and your members. Glad your team is happy and looking forward to releasing many more upgrades for you over the months and years to come!
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