The interface for customers and administrators is effortless to use. I am a solo entrepreneur with at least 45 hours on the gym floor every week plus time spent writing programs. My schedule has no room to deal with an awkward, convoluted front office system. I learned how to use Gymflow in a few hours. Customer service is also the best I've encountered amongst gym-focused softwares. I used Xplor Triib for several years but also tried other popular options like PushPress and TeamUp. Gymflow is the best one.

Gymflow made our migration to a modern membership + access-control workflow genuinely smooth. We run a leisure facility (gym + pool) within a hotel/resort environment and needed reliable membership management, billing/renewals, bookings, and physical entry access. The standout is the flexibility around access logic and integrations: the PDK (ProdataKey) integration works well for mapping memberships to PDK Access Groups, and the facility-based “booking access” approach is a smart way to grant time-bound access when someone has a class/booking. The platform is easy to operate once configured, and the member activation flow is clear. Most importantly, customer support has been exceptional — fast responses, practical guidance, and even a short walkthrough video + a ready-to-send activation email template. That level of hands-on support made rollout and member comms significantly easier.

I appreciated that Gymflow figured out how to make the platform work for my business from the very beginning. Unlike other apps that require workarounds, Gymflow actually adapts to how I run my business. What I value most is that they operate the same way I do—strongly focused on customer service. I get near-immediate responses when I have questions, and Isaac and his team move quickly to solve issues or make needed adjustments. I never feel like just another account. They make me feel valued, and that matters to me.