1. [Home](https://www.g2.com/) 2. ... 3. [Conversation Intelligence Software](https://www.g2.com/categories/conversation-intelligence) 4. [Grain Discussions](https://www.g2.com/products/grain/discuss) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_ef6fd3f724dbd2a2c06412f214d500ed/grain.png "Product Avatar Image") ](/products/grain/reviews) [ Grain ](/products/grain/reviews) (307)4.6/5 Grain is an AI-powered meeting recording tool built to help customer-focused teams understand, organize, and advocate for the needs of their customers. It connects seamlessly to platforms like Zoom, Google Meet, and Microsoft Teams to automate note-taking, record-keeping, and insight capture from every customer conversation. Grain ensures that no important detail, request, or moment of insight is ever lost, helping teams stay aligned and data-driven across every interaction. Conversation Intelligence Grain was designed with mid-market sales teams in mind. Transform everyday customer conversations into actionable revenue drivers by automatically identifying coaching opportunities, capturing key insights, and syncing them directly to your CRM to keep deals moving forward. With built-in automation and smart integration, Grain is free to start, simple to deploy, and cost-effective to scale across your entire organization. Superpower Your AEs Empower your account executives with AI-generated insights that drive results. Automatically update CRM properties, detect winning deal patterns using the “Deals” feature, and close more opportunities with meaningful, contextual data. Generate personalized follow-up emails in one click using meeting context, and instantly sync summaries and conversation details across your entire CRM ecosystem. Change Customer Success Send AI-driven customer feedback directly to sales, product, or leadership with a single click. Use Grain features like “Trackers” and “Ask,” along with MCP to highlight, share, and organize customer sentiment, requests, and milestones, ensuring teams stay aligned on what customers truly care about. Build Better Products Transform real customer conversations into context-informed deliverables including product briefs, roadmaps, and sprint plans. Keep teams connected with automatic Slack updates summarizing insights, next steps, and decisions. Grain helps you build better products and stronger customer relationships, faster. Show More * * * ### 78.0 Nps Score Already have Grain? ### All Grain Discussions Search Most CommentedMost HelpfulPinned by G2Newest All DiscussionsDiscussions with CommentsPinned by G2Discussions without Comments FilterFilter Filter byExpand/Collapse Sort by Most Commented Most Helpful Pinned by G2 Newest Filter by All Discussions Discussions with Comments Pinned by G2 Discussions without Comments ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • over 3 years ago More Options - [ # What is grain company? ](/discussions/what-is-grain-company) What is grain company? [ Transcription Software ](https://www.g2.com/tags/transcription-software)[ Video CMS Software ](https://www.g2.com/tags/video-cms-software)[ Note-Taking Management Software ](https://www.g2.com/tags/note-taking-management-software)[ Video Communications Software ](https://www.g2.com/tags/video-communications-software) * * * \<0\>0\>Upvotes 0 * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Grain+questions+and+get+answers+from+expert+users+in+our+Grain+Discussions+section.&title=Grain+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fgrain%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Grain+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fgrain%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fgrain%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Grain+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fgrain%2Fdiscuss%0aAsk+Grain+questions+and+get+answers+from+expert+users+in+our+Grain+Discussions+section.) 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[ Video CMS Software ](https://www.g2.com/tags/video-cms-software)[ Video Hosting Software ](https://www.g2.com/tags/video-hosting-software)[ Note-Taking Management Software ](https://www.g2.com/tags/note-taking-management-software)[ Transcription Software ](https://www.g2.com/tags/transcription-software) * * * \<0\>0\>Upvotes 0 * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Grain+questions+and+get+answers+from+expert+users+in+our+Grain+Discussions+section.&title=Grain+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fgrain%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Grain+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fgrain%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fgrain%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Grain+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fgrain%2Fdiscuss%0aAsk+Grain+questions+and+get+answers+from+expert+users+in+our+Grain+Discussions+section.) 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[ Video CMS Software ](https://www.g2.com/tags/video-cms-software)[ Video Hosting Software ](https://www.g2.com/tags/video-hosting-software)[ Note-Taking Management Software ](https://www.g2.com/tags/note-taking-management-software)[ Transcription Software ](https://www.g2.com/tags/transcription-software) * * * \<0\>0\>Upvotes 0 * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Grain+questions+and+get+answers+from+expert+users+in+our+Grain+Discussions+section.&title=Grain+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fgrain%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Grain+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fgrain%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fgrain%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Grain+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fgrain%2Fdiscuss%0aAsk+Grain+questions+and+get+answers+from+expert+users+in+our+Grain+Discussions+section.) 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[ Note-Taking Management Software ](https://www.g2.com/tags/note-taking-management-software)[ Video Hosting Software ](https://www.g2.com/tags/video-hosting-software)[ Video CMS Software ](https://www.g2.com/tags/video-cms-software)[ Transcription Software ](https://www.g2.com/tags/transcription-software) * * * \<0\>0\>Upvotes 0 * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Grain+questions+and+get+answers+from+expert+users+in+our+Grain+Discussions+section.&title=Grain+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fgrain%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Grain+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fgrain%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fgrain%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Grain+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fgrain%2Fdiscuss%0aAsk+Grain+questions+and+get+answers+from+expert+users+in+our+Grain+Discussions+section.) 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Answer a few questions to help the Grain community [ Yes ](javascript:void(0))[ Yes ](https://www.g2.com/authorize?form=signup&return_to=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fgrain%2Fdiscuss%3Fsmall_ask%3Dgrain) No ## Top Contributors in Grain 1 ![Bethany V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bethany V.") BV Loading... ### [Bethany V.](https://www.g2.com/users/c64dc056-b968-48ab-b627-ade05f506fe6 "Bethany V.") Church Engagement Coordinator 1 pt