Mindbody
Get an all-in-one business management platform built for fitness, wellness, and beauty businesses. Everything you need to run and grow your business lives in one place. Just a smarter, simpler way to manage your business every day. Grow your clients: The Mindbody app connects you to 3M+ active users who are searching, booking, and buying right now. New clients can discover your business, book a class, and pay. More visibility means more bookings and more revenue. Build a Branded app: Clients can download a branded app from the app stores to book & manage their memberships in a custom booking environment. This add-on service gives you the benefits of a custom app without the hassles or cost of custom development. Fill your schedule: Managing classes and appointments is simple with Mindbody's scheduling tools, even on the go with the Mindbody Business app. Set up your calendar once and sync everywhere—your website, the Mindbody app, and every touchpoint. Use modern payments: Integrated payment processing is built for your growth. Reduce costs, automate recurring revenue, and run your business more efficiently. Stay connected with SmartDesk: Answering questions and increasing bookings, SmartDesk embraces an automation-first customer experience—all while your team is busy working with clients IRL. Make data-driven decisions: With our business reporting, you get metrics and analytics, giving you the power to make real-time adjustments. More than 40,000 fitness and wellness businesses trust us to handle the day-to-day—so they can focus on what they do best.
Average Rating: 3.9/5.0
Total Reviews: 679
How Do G2 Users Rate Mindbody?
- Has the product been a good partner in doing business?: 7.8/10 (Category avg: 8.9/10)
- Ease of Admin: 7.5/10 (Category avg: 8.3/10)
- Ease of Use: 7.7/10 (Category avg: 8.6/10)
- Ease of Setup: 7.1/10 (Category avg: 8.4/10)
Who Is the Company Behind Mindbody?
- Seller: Playlist
- Company Website:
- Year Founded: 2000
- HQ Location: San Luis Obispo, CA
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LinkedIn® Page: www.linkedin.com
2,969 employees on LinkedIn®
Who Uses This Product?
- Who Uses This: Owner, owner
- Top Industries: Health, Wellness and Fitness, Consumer Services
- Company Size: 82% Small, 12% Medium
What Do G2 Reviewers Say About Mindbody?
AI-generated summary from verified user reviews
Pros
- Users find Mindbody’s platform to be easy to use, especially for tracking attendance and scheduling.
- Users praise Mindbody's exceptional customer support, highlighting their knowledge, patience, and responsiveness during interactions.
- Users appreciate the intuitive and user-friendly features of Mindbody, enhancing organization and streamlining operations effectively.
- Users find Mindbody extremely user-friendly, enjoying its intuitive interface and convenient scheduling functionalities.
- Users value the excellent customer service that is helpful, personable, and efficiently resolves issues.
Cons
- Users find poor usability in Mindbody, citing difficulties with pricing changes and inefficient invoicing processes.
- Users note the missing features in Mindbody, expressing frustration over the lack of optimal tools for efficiency.
- Users feel the pricing is too high, especially with additional transaction fees and limited competitive options.
- Users struggle with feature issues, finding pricing changes and invoicing to be unintuitive and frustrating.
- Users report app issues including rescheduling difficulties, glitches, and a lack of responsiveness to concerns.
What Are Recent G2 Reviews of Mindbody?
"Easy Scheduling and Enrollments with Excellent Onboarding Support"
Rating: 4.5/5.0 stars
— melissa u.
"Outstanding Attentive Training ✨ Sarah Johnston went above & beyond. She is AMAZING"
Rating: 5.0/5.0 stars
— Blythe R.










